SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | I wonder if...
Spam™ is still making a stink about unsolicited email being called spam?
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Updated My Journal
TP&C |
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Karl Bode
News Guy
join:2000-03-02 | They were only really concerned with companies copyrighting products with the "spam" name in it....they never had an objection to the general usage of the term to refer to mass e-marketing. |
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fantomposter
Phantom Poster
Premium
join:2002-09-21
Independence, OH
| reply to SuperJudge
said by SuperJudge  :
Spam™ is still making a stink about unsolicited email being called spam?
They don't mind, as long as you all cap SPAM when refering to the meat, and Spam or spam when refering to email.
»www.spam.com/ci/ci_in.htm |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
 ·Comcast
| FCC
I think the FCC needs to step in and put Comcast back in their place. First with the invisible caps, and now again with spammers on their network.... This is getting out of hand.
Seems like Comcast is more concerned with making a quick buck, than keeping their subscribers happy.
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Do not judge those who try and fail; Judge those who fail to try. |
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SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: |  reply to fantomposter
Re: I wonder if...
Nice find. SPAM. |
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newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
| What's it going to take . . . ?
I'm convinced that Comcast really doesn't care about their users sending spam, zombied machines or otherwise, and that it's going to take an Internet Death Penalty to make them start disconnecting their spammers. Event though I'm a Comcast subscriber, I will applaud that action when it happens.
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The Rules of Spam | Maryland's New Anti-Spam Law
Where are we going? And what's with the hand basket? |
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Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
 ·Site5.com
 ·AT&T Midwest
·Comcast
| reply to Rob
Re: FCC
Lets take it a step further.
There are zombie machines on every broadband provider's network. As of right now, according to my router logs, I am getting hit by comcast, charter, SBC, etc. This goes far beyond just Comcast's problem. Broadband providers need to step up and take care of this problem.
Now you know why some ISPs are not permitting servers to be run on their connections. It is obvious that the common user cannot successfully administer these servers that they want. If they could, then this wouldn't be an issue.
Now, what to do about these infected machines? I still think my original idea works.
Step 1 - Notify the user via email. Give one week for the computer to be cleaned.
Step 2 - Notify the user via email and snail mail or telephone. Give one week for the computer to be cleaned.
Step 3 - Cut users internet access and notify user. Until system is cleaned, access will not be reactivated.
Make this a policy across the board through all ISPs. That will solve the problem.
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My Domain
Nightfall's Hockey and Life Journal |
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Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs: | I agree with your suggestion.
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»maxolasersquad.com |
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TheMonkey2
join:2004-02-07
Charlottetown, PE
1 edit | reply to Nightfall
Covad do this all the time .. for spammers and also account that harbour virus infected machines. People who refuse / cannot clean their machines have had their accounts terminated in the past. |
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oldTDNickell
Premium
join:2000-12-19
Federal Way, WA
| reply to Nightfall
said by Nightfall :
Lets take it a step further.
There are zombie machines on every broadband provider's network. As of right now, according to my router logs, I am getting hit by comcast, charter, SBC, etc. This goes far beyond just Comcast's problem. Broadband providers need to step up and take care of this problem.
Now you know why some ISPs are not permitting servers to be run on their connections. It is obvious that the common user cannot successfully administer these servers that they want. If they could, then this wouldn't be an issue.
Now, what to do about these infected machines? I still think my original idea works.
Step 1 - Notify the user via email. Give one week for the computer to be cleaned.
Step 2 - Notify the user via email and snail mail or telephone. Give one week for the computer to be cleaned.
Step 3 - Cut users internet access and notify user. Until system is cleaned, access will not be reactivated.
Make this a policy across the board through all ISPs. That will solve the problem.
I also agree with you Nightfall,but i think they have to stop the self installation,s hookups.
As it is now the installer never see,s the computer getting the new installation and that computer could be dirty from the start.
Comcast and other HSI network need to have some control over hookup,s from the start.:(
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Terry D. |
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Krispy
Premium,VIP
join:2001-12-11
the stix
| reply to Nightfall
said by Nightfall:
Step 1 - Notify the user via email. Give one week for the computer to be cleaned.
A week?!?!?! Oh my, within 24 hours these machines can send out hundreds of thousands of messages, a week is FAR too long to wait. In some cases I suspend without warning, I don't like to do it but if it's a particularly busy worm/virus/trojan then it's in both the subscriber's and ISP's best interest to have that machine stop being abused ASAP.
quote:
Step 2 - Notify the user via email and snail mail or telephone. Give one week for the computer to be cleaned.
Another week?!? By now we're into the millions of messages and the machine is likely exploited by a few different groups/individuals. And snail mail is far too costly in the long run (costs more then just the cost of a stamp) and you know where those costs will eventually end up. Do you really want to have to pay for the fact that your neighbor consistently opens any attachment sent to them?
quote:
Step 3 - Cut users internet access and notify user. Until system is cleaned, access will not be reactivated.
How do you determine if the system is cleaned? Most ISP's legal departments would choke on their screams if they were told the company was accessing subscriber's PCs, registries, etc.
Subscriber security is the responsibility of the subscriber, sure ISPs have to occasionally take out the whacking stick to remind some people but in the end it's the subscriber's PC and ISPs cannot dictate what they can and cannot do/install/whatever on their PC, the best an ISP can do is say 'you're not going to do it on my network'.
In my opinion one of the biggest problems facing abuse departments right now is the overwhelming number of abuse reports and the lack of any type of standardized logs which makes automation near impossible. For every 100 abuse reports we receive about 80% are invalid (contain no info outside of 'STOP THIS OR I WILL CALL FBI') and the remaining 20% are valid (and that's being generous) but we need to trudge through the entire lot to find that 20%.
Also, it would help abuse departments and their management if network security was more of a selling point as far as the consumer was concerned, if marketing finds out they lost X number of subscribers because the competition responded to abuse reports in a more timely fashion and kept them off blacklists, etc then marketing would be advocating more resources for those departments. |
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Krispy
Premium,VIP
join:2001-12-11
the stix
| reply to newview
Re: What's it going to take . . . ?
Well I would have agreed with you a few months ago but since their name was splashed all over the media it seems their upper management has decided to invest more resources in getting this issue resolved and they're beginning to make progress. I'm not saying they're there yet but it's a case of 'better late then never' I guess so at this point I'm going to bite my tongue and see if they actually keep it up.
Comcast recently reached out to us and provided us with a direct contact to assist in abuse/security issues and that's a HUGE change from the previous blackhole that was their abuse/security department. |
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fantomposter
Phantom Poster
Premium
join:2002-09-21
Independence, OH
| reply to Nightfall
Re: FCC
said by Nightfall :
Step 1 - Notify the user via email. Give one week for the computer to be cleaned.
Step 2 - Notify the user via email and snail mail or telephone. Give one week for the computer to be cleaned.
Step 3 - Cut users internet access and notify user. Until system is cleaned, access will not be reactivated.
An infected machine can send millions of spam messages a day. You are letting the infected user sent 14 million+ messages before your plan does anything about it. I think that is totally unaceptable.
Upon receipt of a complaint and verification that the machine is infected, easy to do with a scan, the ISP must immediatly stop the flow of spam, period.
And that is easy to do also. A simple outgoing port 25 block at the nearest router for the IP address the infected user is on and the flow of spam stops.
There is no reason for anything more than 3 to 4 day turn around time on stopping the flow of spam from an infected machine. Any thing less is an excuse by the ISP. |
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from outer space
 from:
Pz_
| reply to oldTDNickell
--------------------------------------------
I also agree with you Nightfall,but i think they have to stop the self installation,s hookups.
As it is now the installer never see,s the computer getting the new installation and that computer could be dirty from the start.
Comcast and other HSI network need to have some control over hookup,s from the start.
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Terry D.
--------------------------------------------
Surely you jest! When Comcast came to install my connection, they fooled around with trying to get it provisioned for a couple of hours... then I had to step away for a couple of minutes. When I returned, they were on my system un-installing some of my hardware drivers for my ATI 8500DV A-I-W, and several other hardware functions along with my dialer for my fax and a few other things ( read this as "Custom Written Software" that I had written.
For what it's worth, these guys didn't know the first thing about a computer system, what to do with it, how to work it or anything else. To top it off, when they left, the internet connection wasn't working and my machine wasn't booting correctly. These guys told me the problem was becaue I have my HP 990 hooked to 2 physical systems at the same time ( 1 USB; 1 Parallel)!
It took me some 3 days to start from scratch and re-install my operating system and everything else.
Now, if for any reason Comcast comes to do anything, I don't let them touch anything execpt perhaps the cable modem.. heck.. after all... that's theirs, but if they want to re-plug my machine from out of my router to the back of their modem, I grill em' pretty good to find out what they think they are going to accomplish... and for goodness sake... my keyboard is completely off limits... |
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mbernste
Boosted
Premium,MVM
join:2001-06-30
Piscataway, NJ
·Comcast
·Optimum Online
|  Comcast vs OOL
I have both a Comcast and OOL e-mail account. On OOL I have yet to get a single piece of spam, yet on Comcast I get 10-15 messages per day from these zombied machines. I don't see any postings about accounts being turned off due to zombied machines over in the OOL forum.
What is OOL doing that Comcast isn't?
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Comcast BBQ |
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Comcast La-La Land
| reply to Krispy
Re: What's it going to take . . . ?
===================================
Comcast recently reached out to us and provided us with a direct contact to assist in abuse/security issues and that's a HUGE change from the previous blackhole that was their abuse/security department.
==================================
Huh?? What??? where is this documented???
And to report Spam, they want you to use thier web-broswer to look at your email, mark it as "spam" and then dl the e-mail..... what a pain in the tail.. so I've done this over and over and yet I still coninue to get the same stuff from the same places... but when it comes from domains we know are bad and when the userid is known to be bad.. why do we keep getting this crapola? |
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xdxdxd
| reply to mbernste
Re: Comcast vs OOL
I dunno what OOL is doing differently than Comcast... Hey.. I don't even know what Comcast does, but I wouldn't be brazen enough to ask.. I'm sure it would make you cry...  |
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fireflier
Coffee. . .Need Coffee
Premium
join:2001-05-25
Limbo |  reply to SuperJudge
Re: I wonder if...
If Hormel is getting bent out of shape about it, we could always start calling it email gristle?:D |
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SuperJudge
Magus
Premium
join:2002-11-14
Albany, GA
clubs: | Spiced ham email. |
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Rhobite
Premium
join:2002-02-24
Cambridge, MA
clubs:
| reply to mbernste
Re: Comcast vs OOL
The two have nothing to do with each other. This article is about Comcast customers whose computers are infected with trojans which send out millions of spam e-mails.
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Jimmysquid.com - I take pictures. |
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