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Comments on news posted 2004-06-20 12:30:06: The Geek Squad, a computer-repair service that makes house calls, started 10 years ago as a small tech-support business in Minneapolis. The business was so successful that Best Buy decided to buy it and make plans to integrate it into their stores. ..

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TheMetrix
R.T.F.M. - P.E.B.K.A.C
Premium
join:2002-06-15
Utica, MI
clubs:
It's Screwed NOW

OH great, just what we need. Best Buy to take over something good and then screw it all up.

Best Buy theme when trying to repair system:
If you can't fix it by the 2nd try format c:.


Amr
Pointing out the obvious
Premium
join:2001-12-03
Wichita, KS
clubs:

Bye Bye Circuit City

with best buy having people actually on site to fix computers circuit city will lose quite a few customers because they actually send out there computers to a service center in dallas which can take up to 2-4 weeks but now best buy can probably do it in about less than a week


72276539
Premium
join:2001-01-19
Atlanta, GA

said by Amr See Profile:
with best buy having people actually on site to fix computers circuit city will lose quite a few customers because they actually send out there computers to a service center in dallas which can take up to 2-4 weeks but now best buy can probably do it in about less than a week

You think circuit city is actually going somewhere?
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Jeremy341
Bye
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join:2000-01-06
localhost
Now I Understand

I was wondering why so many of their employees were wearing Geek Squad shirts last time I went there.


Optimized
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Pompton Lakes, NJ
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2 edits
Need a job ...

Hey everyone, looks like they are still hiring

Not sure I'd be too crazy about driving around in this though ...


The Geek Mobile

--
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BIGMIKE
Premium
join:2002-06-07
Westminster, CA
reply to TheMetrix
Re: It's Screwed NOW

format c:. is the Easy way to fix a computer, that what I did win I was first running windows 95 and that what Best Buy is going to do.:D

vic102482
Premium
join:2002-04-30
Upper Marlboro, MD
My friend works for them

Id trust him with my PC but I have seen the other "geekers" from the surrounding bestbuys they are not to be trusted.
--
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Yowzaaah
Ours Go To Eleven

join:2000-12-14
DamnFlat, OH
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www.bestbuysux.org

I wonder if the whole time they are in your house "fixing" your computer if they will be required to try to sell you 3 additional products or services and won't actually leave until you tell them to do so 3 times?

This company could screw up free beer served by naked supermodels.


jplove71
IBEW 113
Premium
join:2001-03-16
Colorado Springs, CO
Pricing?

Has anyone ever looked at their pricing for service? They charge you an arm and a leg! It's outrageous!


JMan0948
Where's The Background Music?
Premium
join:2003-03-25
Gilberts, IL

reply to Optimized
Re: Need a job ...

said by Optimized See Profile:
Hey everyone, looks like they are still hiring

Not sure I'd be too crazy about driving around in this though ...

[attachment=1]

Bugs are cool... haha

As for the GeekSquad, they have a ways to go yet. It won't fly everywhere. They have one at the Skokie location here @ Chicago, IL, and that bug sits out there in front of the store. So if they get an emergency call they hop in the Geek-Mobile and drive off? The thought makes me laugh.....
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lazarus_

join:2002-08-31
Resolute, NU

reply to jplove71
Re: Pricing?

said by jplove71 See Profile:
Has anyone ever looked at their pricing for service? They charge you an arm and a leg! It's outrageous!

I still cant believe people are afraid of the inside of a PC.. PC's are a joke now.. Since everything is plug and play you just plug all the crap into the motherboard and remove it and put the new components in when you upgrade or replace them.. Its not like the old days when you had to set jumpers and configure everything.. If you have a software problem, chances are you need a fresh install of windows.. In that case, you save all the game saves, documents and export all your browser and email client settings and export all your emails (if you dont save a copy on the server). Anyone dumb enough to have to use this lame service deserves to pay a arm and both legs and maybe take out a 2nd mortgage on their house. Who the heck would even buy one of those crappy Best Buy Cicero PC's when you can buy a clone for half the price or same price and get better components..
--
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Pirod

join:2002-02-27
Redmond, WA

reply to jplove71
The pricing is rather high. They charge 60 just to troubleshoot and then there are additional prices for removing viruses and whatnot. The funny thing is... if there is a hardware problem, such as a bad mobo the repair doesn't take place in the store. The system is shipped to a service center (generally in the same state). The "geeks" only work with software problems - not even simple hardware swaps.

rmdir

join:2003-03-13
Chicago, IL
geeks

Well, since most of their employees are too young to drive, I don't think I'll be seeing the Geekmobile in front of my house.
Last week I sold stereos, this week I'm fixing computers.


Dennis
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Algonquin, IL
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I was at best buy this weekend

And the only difference I see between Best Buy of old, and the "new" best buy is that they are wearing different shirts.

Remember the old saying "you can put a bow on a turd, but it's still just a piece of shit".

They aren't hiring smarter techs, just paying to use a name. Which immediatly makes me think so little of "geed squad" that any opinon I had of them has just gone to crap.

Once again greed defeats standards. Might as well call them "greed squad".
--
Good judgement comes from experience, and experience comes from bad judgement.


deadmeat
Premium
join:2003-03-21
Sonoma, CA
Lol

Just when I was considering doing that for a summer job. They couldn't pay me enough to wear a geek squad shirt and drive around in the geek mobile.
--
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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:
·Packet8

reply to jplove71
Re: Pricing?

said by jplove71 See Profile:
Has anyone ever looked at their pricing for service? They charge you an arm and a leg! It's outrageous!

Yup.. I used to work for Best Buy Until I told them to go F*** themselfs... But I saw the Price sheet.. it was like $149 for a Friken Windows install...


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scooper

join:2000-07-11
Youngsville, NC
reply to Optimized
Re: Need a job ...

Hey ! I have a RED 2000 NB TDI and I LOVE it !


Optimized
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said by scooper See Profile:
Hey ! I have a RED 2000 NB TDI and I LOVE it !

;) It's not really the car itself, it more the black/white and logo thing it has going.
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BIGMIKE
Premium
join:2002-06-07
Westminster, CA

reply to jplove71
Re: Pricing?

said by jplove71 See Profile:
Has anyone ever looked at their pricing for service? They charge you an arm and a leg! It's outrageous!

That the price for not knowing how to fix your computer and for braking it, if you do not like it you spend years to learned how to repair your computer, Like I did , and Certifications are a joke anymore.


izy
Premium,MVM
join:2000-09-21
Naples, FL

Geek Squad

Geek Squad has been in the Twin Cities for several years now and they were recently acquired by Best Buy. They did pretty well providing onsite computer services. See them damn bugs everywhere here!

I use to work for another computer repair shop here in the cities and almost every onsite I went to the customer always seemed to call Geek Squad first and always seemed to have some sort of complaint against them. For one, they don't answer their phones, call center is in FL, and two their pricing scheme is horrendous!
--
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