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Comments on news posted 2004-08-11 17:12:07: Cox subscribers in middle America make up the company's largest division, yet they've been left in the cold the last three times the company has offered faster speeds (this week's upgrades adding insult to injury). ..

page: 1 · 2
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

Wow

The MAC guys over in the Cox forum will be happy to see more press on the website about it. Several users in our forum have contacted local news stations about it. I would encourage all the Cox MAC people to do this if you want to have your voice heard. Not until the COMMUNITY AS A WHOLE puts pressure on Cox will they treat the MAC areas like the rest of the areas.

I'm NOT in Cox MAC. I got my speed. I just truly think it's CRAP how they are getting the shaft...and they're forced to bundle cable just to HAVE the Internet service.
--
HyperJoe 2004


eric89074

@cox.net
Don't forget about Vegas or Florida

We aren't getting the upgrades either. In Vegas we pay more than the majority of other Cox markets too.


dg2
Premium
join:2004-01-22
Lowell, AR
·Cox HSI


1 edit
3 in a row

Missing one upgrade wouldn't be such a big deal.

We've missed 3 in a row.

1M down - 2M down
2M down - 3M down
3M down - 4.5M down

After a while it begins to look like a pattern.

BTW - M.A.C. is Cox's largest division. »Article on MAC's new chief


mig
Premium,MVM
join:2000-10-26
Anytown, USA
clubs:

Well I don't have Cox Internet & haven't since SBC DSL became available in our area about 4 years ago. All I can say is from a bystanders view is that the MAC people not only don't seem to enjoy the benefits of the increased speeds, they don't even warrant an official explanation from the company as to why they pay the same but receive less service. Bad customer relations IMHO!

Of course DSL has its limitations (distance mostly), but I would search hard for another provider if my current one made me pay the same yet receive less service. That's Just plain wrong. 2 of my kids are saddled with Cox here in East Texas and no speed increases for them. How sad.
--
I'm dying of thirst in the middle of the ocean.


Rdax
Premium
join:2001-05-18
El Dorado, AR
I am not unhappy

But 5 years of price increases and not 1 speed increase is crappy.
--
"Hang 'em first, try 'em later" Judge Roy Bean.


Rally1

join:2000-06-12
Irvine, CA
MAC

Is a "MAC clique" like a "NIC card"?


salterbomb

join:2003-10-18
Conroe, TX
holy crap

finally some pub on how *****y cox is to us in the MAC.


GeekJedi
RF is Good For You
Premium
join:2001-06-21
Mukwonago, WI
clubs:
·CenturyLink
·VOIPo
·Vonage
·RoadRunner Cable

reply to Rally1
said by Rally1 See Profile:
Is a "MAC clique" like a "NIC card"?

Nope!

NIC Card = Network Interface Card Card
MAC Clique = Middle America Cox Clique


--
The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!!

Rob850

join:2003-04-11
Mary Esther, FL
I hope the DSL companies look into this and decide to offer DSL service in Cox MAC Areas

Rob

»www.robfwb.com

dunnyrummy

join:2004-04-01
Omaha, NE

cox deceives users

got this in my inbox: "...Cox is increasing the speed of your Premier Package High Speed Internet service. Now you can download at up to 5Mbps and upload at up to 768Kbps" B.S.! I cant even get 2.5MB down! The tech is comming over thursday to look at m line. If he cant make it go faster (at least 4MB) I'm pulling the plug on Premier Package and demanding my money back I plunked into COX's HSI!! LIES LIES LIES!!

untamedlizar

join:2002-09-27
Plainview, TX

I just upgraded to premier. 5M down and 768 up for 55 a month. Its about time cox fixed the prices. I feel bad for those that they skipped again but they have done great in my area. They even gave me a free modem when lightning struck the one i bought from them.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

reply to Rob850
Re: MAC

To all the LECs/CLECs, and those who want to run WISP. I think you may have guaranteed customers.

A satellite/dsl combo in many cases is also cheaper than Cable!!!

I had TimeWarner (decent cable! - 2mbps/384kbps + digital) - ran close to $100/month.

I'm now on SBC and DirecTv, 49.99 + 26.95 + taxes + $2 FUSF= $85/month


atuarre
Here come the drums
Premium
join:2004-02-14
Lake Charles, LA
clubs:

Middle America Cox

First, I would like to say thanks, on behalf of all the Middle America Cox members on the board, for Broadband Reports covering the continuing "saga" of our plight with Cox Communications. It is my wish that more will open their eyes, and realize that we are generating lots of revenue for Cox, but at little benefit to us.

We do not see the speed increases, we are not offered the same competetive pricing, and we definitely do feel deceived when the company continues to tell us that speed increases are on the way.

Furthermore, I am shocked to find out that Middle America Cox, which I have dubbed "The MAC Clique" is the largest division of Cox Communications, but that we continue to receive this outrageous pricing, and these very old products and services.

With a subscriber base of over 6 million, I cannot fathom why Cox Communications cannot afford to offer these small towns (like Lake Charles, with a population of just over 170,000) the cable television and internet services that the other, much larger areas have. You cannot say it costs more to build out in a smaller town then it does in a big, major metropolitan area, because that excuse is no longer valid. Cox has received more than enough to cover their return on investment from the MAC areas overpayments over the years.

We just want Cox to acknowledge the GAP, fix the pricing, the products, and services to put us inline with the rest of the subscribers.

I do not believe that is asking too much of any company.


digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana

 Give me back the 3000/256

The only thing the speed upgrade did to this area was create more problems. Pings are all over the place. Packet loss is still here also. The only problem I had before was the packet loss, now I've got two problems. You can forget using the Cox connection for anything except for web browsing. I'd probably get better service with BellSouth's tier of 256/128...that's if I could get DSL.

Put us back to 3000/256!
--
Also find me at: Techware Labs & Sveasoft Forums


MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
Have you called the office to report the problem? Things are great here.
--
HyperJoe 2004


baaahahahah

@cox.net
speeds for cox in Oklahoma

I live in Enid, OK population of about 45,000 and we get the full cox speeds.


monophaze

join:2001-09-06
Baton Rouge, LA
reply to digiblur
Re: Give me back the 3000/256

Things are running great here in NOLA on the new 4000/512 system. Lake Charles is part of the MAC clique? haha oh well.. we aren't over here...


conrarn

join:2001-02-02
Tucson, AZ
reply to baaahahahah
Re: speeds for cox in Oklahoma

Tucson, 4000 down, 512 up, $50.00 per month.

Trivista

join:2003-11-11
Longview, TX
Tyler/Gladewater/Henderson Texas = 39.95 per month + 16.60 basic cable = $56.55 per month before taxes.

That is for 1024/128.


salterbomb

join:2003-10-18
Conroe, TX
^same here but i already pay for everything cox has to offer.

my bill is around $110 per month
Forums » Cox Speed Hike Misses Somepage: 1 · 2


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