Count Hogula3
John Forged Kerry
Premium
join:2004-07-10
Corona, CA
| I know how they can improve their image...
Knock off with the 24-7 price increases and knock off the 30% how dare I not have CATV if I want HSI penalty.
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»www.scaryjohnkerry.com »media1.streamtoyou.com/rnc/080304v1.wmv |
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oroper
Patriots Rule
join:2004-06-01
Beverly, MA
| said by Count Hogula3  :
Knock off with the 24-7 price increases and knock off the 30% how dare I not have CATV if I want HSI penalty.
Amen to that |
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wolfox
Gentle Wolfox
join:2002-11-27
Dunnellon, FL
| reply to Count Hogula3
Talking with a friend of mine, and her woes with Comcast...
The best way that they could improve their image was to roll a truck and replace the cable run to her apartment in the DC area. She is an HSI and TV services subscriber - neither seem to work terribly well for her at intermittent times.
Which brings up another point:
No matter *what* kind of service company your run, it is simply not service at all if there is reluctance to resolve problems. Let alone having willing and competent customer support at the end of your 800 number call center. ;>
At least give your customers the illusion of the above, and you will go farther. *snicker*
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Nothwest Arkansas' ONLY all Techno Radio Webcast, powered by SBC DSL! |
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bob000001
join:2004-02-20
Bellingham, WA
|  I am so tired of "Staged Reality" programs!
I am so tired of "Staged Reality" programs!
Most of these programs suck, the network stay with them because they are cheap to produce and people get off on watching other people suffer.
I for one am proud to say I have NEVER watch even one single episode of Survivor!
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Start a man a fire and he will be warm for one night. Start a man on fire and he will be warm for the rest of his life. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
 ·DSL EXTREME
2 edits | reply to Count Hogula3
Re: I know how they can improve their image...
All they have to do is compare bills at the end of each month and I know which I'll take:
Comcast cable (not even digital)
TV: $47.63
Internet: $42.95 + modem rental $3.00
total (before taxes): 93.58
Comcast digital classic: $57.58 + rental/prog fee ($5.00 x 3)
Internet: $42.95
Total: $115.53
DirecTv: $39.95 + (2x $5.00 extra receivers)
DSL (SBC or DSL-EX): $26.95
Total: $76.90
Note: None of these include the 'taxes' or USF fees.
Also, there was no charge for equipment or installation on DirecTv or SBC DSL. I did pay $16.95 for S&H on the equipment. Comcast wanted installation fees of at least as much.
Also to note: SBC and DSL Extreme is 384-1500/128-256 (I receive 1310/210, and at the same time Comcast was 1500/384 for its service. I belive they have increased their speed since. |
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Jason Levine
Premium
join:2001-07-13
USA
| How will it end?
quote:
"We need to see over the next three or four spots how things are going before we figure out how to wrap it up," Lang said.
Translation: If, after a few ads, it's clear that the guy's going to stick with DirecTV, they'll find some way to end the campaign in a pro-cable way without releasing his final decision. However, if he decides to go with cable, there will be a nice big ad showcasing the decision.
I wonder what type of pressure (either way) his boss placed on him to make the "right" decision.
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-Jason Levine
http://www.jasons-toolbox.com/
http://www.PCQandA.com/
http://www.urateit.com/ |
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JPuppy
Java Heathen
Premium
join:2002-11-24
Honesdale, PA
clubs: | Tries to sway jaded DirecTV subscriber
I may be Jaded, but I'm not a DirectTV subscriber! |
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Morac
join:2001-08-30
Riverside, NJ
·Comcast
| They want reality?
They can come to my house and I can show them my crappy analog channels which have been plagued with problems that Comcast refuses to fix. Here's the list of things they've blaimed for the problem:
1. My TiVo
2. My TV
3. Sunlight hitting the satelite they get their programming from.
4. Wiring in my house (even though the problem shows up when I plug my TV into the drop)
5. Pretty much everything except themselves.
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The Comcast Disney Avatar has been retired. |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast
| reply to bob000001
Re: I am so tired of "Staged Reality" programs!
said by bob000001 :
I for one am proud to say I have NEVER watch even one single episode of Survivor!
LOL... I was so disappointed with the idea of that show when I realized that they all actually survive. Just about all of the contestants on those kinds of shows are nothing more than backstabbing lowlifes which the world would be a better place without.
--
www.swiftvets.com
9/11 was the best thing to happen to Michael Moore
Win another one for the Gipper! Bush/Cheney 2004 |
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OOL user
@optonline.net
| reply to Morac
Re: They want reality?
LOL yipes, i've got 10 bucks that says this'll make their image worse, they cant redeem themselves in my eyes, i've already dealt with their crap cable and crap isp, about the pricing post...what about the GOOD package for them? DirecTV's good packages are pretty expensive, i'd still say they're better than comcast but 39.95 is sorta misleading because thats the craptacular package, secondly to morac OUCH, sunlight hittin their satellite???? didnt they plan for that? i mean satellites are outside arent they? lol, i feel for you man, why dont you go for anything else? stuff blocking your view of the sky? or just nothing available in the area? |
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staticx57
join:2002-01-24
Toms River, NJ
clubs: | It is never their fault. NEVER. |
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amenite
The Soylent - It's People
Premium
join:2002-11-21
Ridgewood, NJ
clubs:
·Verizon Online DSL
| reply to Morac
said by Morac :
...
Here's the list of things they've blaimed for the problem:
1. My TiVo
2. My TV
3. Sunlight hitting the satelite they get their programming from.
4. Wiring in my house (even though the problem shows up when I plug my TV into the drop)
5. Pretty much everything except themselves.
LOL @ #3, if sunlight were *not* hitting the satellites they would have huge problems, as there would be no power to beam anything anywhere. Sounds to me like total CS ineptitude.
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Time is an abstract concept invented by carbon based life forms to monitor their constant decay.-Thunderclese |
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Freezone
join:2000-09-29
Southfield, MI
| It is the technology stupid.
Right now I have tivo with derect tv and it is awesome.
Direct tv will have HD tivo before comcast ever does. And the HD reciever I have from comcast sucks when compared to my direct tv/tivo box.
The directv sounds better and there are only afew HD comcast channels in my area anyway. |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| Double standards?
Isn't Time Warner threatening to sue a DSL provider on the East coast, for advertising their service is better than TW?
And I've had Comcast here in Sarasota. Gave it a full month, then gladly hooked back up with DirectTV. I wouldn't use Comcast here even if it was free. Maybe it is better in other areas.
My DTV signal was perfect even as Charley went through 
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AMD A64 3200+/ MSI K8N Neo/ 2x 512Mb Kingston HyperX PC4000/ WD 74Gb Raptor/ Gainward GF4 4600/Gainward 5200PCI/ Antec 550 True Control/Custom water cooler |
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moonpuppy
join:2000-08-21
Glen Burnie, MD | It's simple....
A paid endorsement is worthless.  |
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DoubleT
Premium
join:2002-04-09
Dallas, TX
| No complaints here
I guess I wouldn't exactly be considered jaded...in fact I just had a very good experience with Comcast and their service.
I had just bought a new HDTV and picked up a HD cable box. I got it all hooked up only to get the dreaded "One Moment Please" message on all of the HD channels. I called CS and set up a truck roll. It was scheduled for 8-11AM the following Saturday. The technician was there at 8:30, diagnosed the problem as being a bad/low signal from the main junction box (-14 on the low channels, -21 on the high). He set up a network technician truck roll for the next day (Sunday). At 9 AM, the network guy is out there fixing the problem. He even ran a new like from the box to my house. Problem solved.
Now if they would just organize their channels in a somewhat logical fashion, I'd be ecstatic. 
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A member of -The Outfit-. |
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Transmaster
Don't Blame Me I Voted For Bill and Opus
join:2001-06-20
Cheyenne, WY
·Qwest.net
| reply to Morac
Re: They want reality?
said by Morac :
Sunlight hitting the satellite they get their programming from.
This is true, but it only happens twice a year when the Sun for the few days it takes it to transit behind the orbits of the Geo Synchronous satellites. The outage will last for about 15 minutes or less. If they use this excuse
at any other time of the year they are feeding you a line
of hoodoo
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»www.gobpl.com |
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footballdude
Premium
join:2002-08-13
Imperial, MO | "Improvement"
"As part of Comcast's efforts to improve their image"...
So, they're trying to improve their image by attacking a competitor? Sounds like politics. |
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rid0617
join:2003-07-20
Greer, SC
| Charter just as bad
Crummy service the 8 months I have been a customer. Reasons given by techs:
1. Cell phone tower 2 blocks up
2. Police dispatch tower 3 blocks up
3. Sunspots
4. My wiring
5. I used a signal splitter (they installed it)
6. Several others
Prices:
Charter cable basic expanded with no digital $49.95
Internet $49.99 plus $9.95 modem rental
Total: $ $99.50 plus tax and franchise fee
Directv $39.99
BS DSL $39.99
Total: $79.98 plus tax
Better service with directv than cable "priceless" |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | reply to moonpuppy
Re: It's simple....
It's probably because they have to pay someone to promote their service. If the service was decently competitive, I would think about it just to be on TV. |
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