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Comments on news posted 2005-09-15 15:08:39: Canadian cable provider Shaw today announced they're deploying their 7Mbps/1Mbps "Extreme-I" tier to Alberta, lauding the "amazing" new speeds customers can expect. "When we tested the download speed of Xtreme-I with broadbandreports. ..

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TKJunkMail
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4 edits
 Cable always has upload problems

Cable always has upload problems and programs like Bit Torrent make a big demand on uploads. Cable companies won't make the big financial commitments to upgrading the systems for those limited numbers of users who flood upstream paths. Their solution to throttle upstream is reasonable under those circumstances. One solution is to charge those making inordinate upstream demands double and triple their monthly charges. That can pay for upgraded electronics to handle the load.

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Primis1

join:2005-06-13
Coldwater, MI

I gotta' disagree though.

A few years ago still, it made sense still in many ways. Not any more though.

The internet is supposed to be a tool to exchange data and ideas. "Exchange", not "download". EXCHANGE, as in back and forth. To exchange, I have to have reasonable upload, and all the download in the world can't and won't make up for it if my upload sucks or is capped. And if my download is fine but my upload sucks, then the exchange process sucks.

It's no longer just text-based. Nor is it about increased multimedia during normal "surfing". It has nothing to do with surfing, never has been and never will be. "Surfing" isn't what most people do anymore, they want to do more.

It has to do with if I record a track and want to send it to a buddy to have him lay a track of his own over it and mix it togetehr to send back. It has to do with if I want to send a large .PSD to someone to have them correct or fix something in it. It has to do with the 10-minute movie I recorded at a reunion earlier in the day and would like to send to my cousin in the military serving overseas to keep them in the loop and let them know they're not forgotten.

These are things everyday users want, and expect, to do now. Not commercial or business users, just regular users.

And if cable can't provide that... then get the hell out of my way and let someone else through that *CAN* provide the upload I want and expect. Because a poor infrastructure or plan on cable's part is *their* problem, not mine, and no I'm not obligated to feel sorry because someone can't keep up with the demand.


TKJunkMail
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3 edits
But will you be willing to pay what it costs to do the upgrades? And do you think these upgrades should be born by all users or by those putting the larger demands on the system?

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Karl Bode
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Well in this case users are already paying more for the tier, so they are contributing more capital than the average user.

The tier is also clearly being marketed toward that hungrier user-base. Don't want them gobbling up that bandwidth, or can't supply it? Tone down the speed rhetoric slightly.

Raise the caps to 100GB monthly and eliminate app-specific throttling and they'd have no complaints.

Drex_CS

join:2005-05-11
canada


1 edit
reply to Primis1
I agree, the demand *does* need to be met.. but list a company (even in the US) that allows full out DL/UL, and to do that as much as you want...
I think that Retire_Rich has the idea here. Allow over usage, but make them pay for it.
I think they *should* up the cap a bit though. While 50GB is MORE than enough for most users (talking about non-bbr visitors here) for some of us who like to Dl thier favorite shows/pod casts, 50 is to little.. 75 or 100 GB would be fair I think, if you go over that then you should rethink what your getting.

RadioDoc
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said by Drex_CS See Profile :

but list a company (even in the US) that allows full out DL/UL, and to do that as much as you want...
No major DSL provider has such limits. Speaking from 5 years experience with SBC, I can run my 6016/608 connection 24/7 (servers are legal, too) and not see any throttling or receive a "bandwidth hog" nastygram.
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Drex_CS

join:2005-05-11
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said by RadioDoc See Profile :

said by Drex_CS See Profile :

but list a company (even in the US) that allows full out DL/UL, and to do that as much as you want...
No major DSL provider has such limits. Speaking from 5 years experience with SBC, I can run my 6016/608 connection 24/7 (servers are legal, too) and not see any throttling or receive a "bandwidth hog" nastygram.
Sorry I meant Cable Internet provider, DSL is different because they don't run through the same kind of node system that cable does. In Alberta (and BC I believe) Telus is the DSL provider and they have caps as well (though they don't enforce it strictly) Competition + Demand = Results


wriley
I'M Sick Of Fixing Your Computer.
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clubs:
Is this really new news?

I signed up for extreme a few months ago and Have been enjoying well over 7Mbps/1Mbps since then.

Drex_CS

join:2005-05-11
canada

said by wriley See Profile :

I signed up for extreme a few months ago and Have been enjoying well over 7Mbps/1Mbps since then.
the news is that xtreme-i is offered in souther alberta now, before it was only in major cities (calgary/edmonton)

that and they're taking some time to compain about the caps


wriley
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reply to wriley
Oh ok.

Primis1

join:2005-06-13
Coldwater, MI

reply to TKJunkMail
Re: Cable always has upload problems

quote:
But will you be willing to pay what it costs to do the upgrades?
Excuse me? It's the cableco's obligation to pay for the upgrades, or else. The "or else" being "you'll lose your userbase". The burden is not on me, the user. They already HAVE our money, what are they using it for?

It is not the user's responsibility to durectly pay for natural progression to meet increasing demands. That's the company's responsibility. And if they can't hack it, then their business model is flawed and... that's not my fault or responsibility.

It's called capitalism. It's darwinistic in nature. If you can't provide what's necessary or can't cut it.. too bad. Those are the breaks. It's life.

It's not the Special Olympics. It's not welfare. It's not "Help out a multi-billion dollar-earning brotha'" Day. It's reality. You (meaning the cablecos) have income. USE IT, and use it wisely. If you're not... then I guess it sucks to be you.

Drex_CS

join:2005-05-11
canada

said by Primis1 See Profile :

And if they can't hack it, then their business model is flawed and... that's not my fault or responsibility....It's called capitalism. It's darwinistic in nature. If you can't provide what's necessary or can't cut it.. too bad. Those are the breaks. It's life.
First, your missing a big point here, Shaw *does* meet the demands of most users. just because you choose to download and pirate 100's of GB's a month of info doesn't mean my grandma does as well. You need to learn how to put your feet in other people's shoes. For every 1 or 2 of you (and me) who download a lot, there are 100 people who use 10 Gb a month if they go crazy on it.
Shaw's the 2nd largest CableCo in the country I believe.. looks like they're havin a rough time eh?


anonpronman

@69.183.x.x

reply to TKJunkMail
IF they have the download capacity they also have the upload capacity.. They "ISP" simply don't want to spend the extra $$$ on the upload..

Larger Demand? Proper provisioning on the isp's part is what i say.. everyone should be treated equal.. NO MATTER WHAT..


Karl Bode
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reply to Drex_CS
quote:
just because you choose to download and pirate 100's of GB's a month of info doesn't mean my grandma does as well.
Again though, that's why Grandma is on the standard plan and he's clearly going to go for the Extreme tier (and pay more for it).

Grandma would be offered a "Lite" plan if cable operators weren't afraid standard customers would downgrade and they'd lose revenue. Instead, she's using 10% of a $50 connection and paying much more than she's getting. So it works both ways.

Cable companies hold some responsibility for their marketing choices, you know....

Drex_CS

join:2005-05-11
canada

said by Karl Bode See Profile :

quote:
just because you choose to download and pirate 100's of GB's a month of info doesn't mean my grandma does as well.
Grandma would be offered a "Lite" plan if cable operators weren't afraid standard customers would downgrade and they'd lose revenue.
She is on the Lite plan, shaw does offer that (128kbps). I dont mean to say that shaw is right in capping at 50 (I said earlier that a raise would be good) but saying that Shaw is going to go out of buisness because of the 5 to 8% of people that hit 100 GB a month is silly. And 80+% of shaw's internet basis are made up of people that wont go over that cap unless they really try to.

zod5000

join:2003-10-21
Edmonton, AB
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reply to TKJunkMail
shaw makes more then enough to pay for the upgrades a year, they are just squeezing the existing system to increase profits.

They are like any other freemarket company, its about making as much money as possible, its not about the customers.

from their point of view, you can see why, there isn't really any competion in western Canada. You've got telus, and then you've got all the companies that resell either shaw or telus.
Telus is fairly slower, and has been dicking around with idea of caps lately.

shaw can just keep screwing people over, because they're aren't really any places for their customers to go. For ever high bandwidth user they dump of their system then can bring on about 300 people like my grandparents. Then is skews their statisitics (because they boot off all the high bandwidth users), then they can tell high users their in top 5 or 10 percent, went that number is screwy, because there can't be alot of heavy users, because they chased 'em all away.. lol

Shaw is so damned crooked it drives me nuts (I've been lingering on telus, because as of yet, they haven't punted me off or threatened me with suspension.. also no p2p throttling). Telus is slower, but in the long run (unless they do begin to enforce caps), having a slower speed, but a more accessible connection wins out for me.

zod5000

join:2003-10-21
Edmonton, AB
·TELUS
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reply to Drex_CS
the argument is flawed, because when shaw states their statistics in those warning emails that say you're in the top 10 percent. They fail to point out how many people they already punted off their networks (or left due to the warnings).

why don't you guys see how that artifically lowers the bandwidth usage numbers their always flashing. Mix that with the caps, and of course its not hard to get in the top 10 percent. To get an accurate number, they'd have to let the floodgates open for a few months, let the people comeback, redo the states, and see what kind of average they get, and then still see if you're in the top 10 percent.

shaw controls their own bloody statistics through indimidation and threats.

Drex_CS

join:2005-05-11
canada


1 edit
said by zod5000 See Profile :

the argument is flawed, because when shaw states their statistics in those warning emails that say you're in the top 10 percent. They fail to point out how many people they already punted off their networks (or left due to the warnings).

shaw controls their own bloody statistics through indimidation and threats.
Never heard of someone being punted off the system. usually it's a standard phone call/emial saying to slow it down a bit.. if you do, then they forget about you, if you dont, they turn off your modem for a predetermined amount of time (which they tell you before hand).
Ofcourse they dont count people that leave... you want them to count everyone who is not using thier internet? why dont you ask them to put thier caps up by making an assumption on the fact that they "could" have all of north america as customers... just sounds stupid now doesn't it?

What threats are you getting from shaw? I know i got a letter that said they are offering me a free trial of thier Cable because I have the internet.. O and there was this scary one about how they're offering a inexpensive phone service now.. ya that one was scary!


fkkdflsd

@shawcable.net
throttle

Not only do they do this to BT, but news servers are capped aswell.


TWCisagoat

@rr.com
reply to Drex_CS
Re: Cable always has upload problems

Time Warner Cable.
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