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Comments on news posted 2005-09-30 14:28:52: Business 2.0 journalist and blogger Om Malik laments the fact that Verizon's "unlimited" VoIP service really limits you to 5,000 minutes per month (around three hours per day). ..
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devildoggy
@68.87.x.x | definition it really doesnt matter how the dictionary defines it. it's how verizon defines it. | |
| amdace
BOHICA
join:2001-02-02
Novi, MI
clubs:
 ·AT&T U-Verse
 ·Comcast
| My $0.02 In none of what I have seen does Vonage say that this plan is not unlimited. Just because they consider 5k per month "beyond normal residential use", does not mean, in my opinion, anything. If a customer is using a high volume of minutes, Vonage would take at look at the usage. If it appears to be legit residential usage, then they are going to have to let you keep on talking. | |
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ssj4android
Redefining Reality
join:2002-04-14
Wyoming, MI | Re: My $0.02 Why are you talking about Vonage? | |
| | | amdace
BOHICA
join:2001-02-02
Novi, MI
clubs: | Re: My $0.02 LOL. Wrong company name. I meant Verizon. (I have Vonage, so their name got stuck in my head.) | |
| vbox81
join:2004-12-24
New York, NY | Averges is 20% of that... Average voice line in the US uses 1000-1200 mins per month. If you are at 5,000 you are using it 5x more than average.
Not justifying, just pointing out... | |
| | | stridr69
join:2003-05-19
San Luis Obispo, CA
| Dear Verizon.. I currently have your wireless service offered here in San Luis Obispo, CA, and I'm quite happy with it. I know what I can use on a monthly basis for minutes-350 Peak, 3500 Weekends, 250 minutes for "in-calling" I.E. calling other Verizon Wireless Customers(Don't panic people, I have the Western Regional Plan that was offered 4 years ago-12 state no roaming @ $36.00 a month-helluva deal too!)simply because you state that EVERY month when I get my snail-mail billing from you.
You don't(currently) offer VOiP here in S.L.O., due to the fact this is S.B.C. territory.
If you DID offer VOiP service here, then offering "unlimited" service should be just that. I can use my local S.B.S. landline "unlimited" for local calling-can I do that with your service as well?
Regards,
Stridr69 | |
| 
spie34
Hmm
Premium
join:2004-01-06
Boise, ID
| What happened to false advertisement? Sure I read the fine print at the bottom but there is no asterik pointing to the fine print. Check out the meaning of unlimited here
»dictionary.reference.com/search?q=unlimited
I don't have this service but think that if they are going to advertise it they need to do so without false advertisement. On the other hand buyer beware | |
| gatorcellman
join:2004-11-28
Saint Augustine, FL
| The real reason for "unlimited" While I didn't go through all the messages to see if this had been addressed, in case it hasn't, here goes. The reason that companies use the term "unlimited" is purely for marketing purposes. They know that in your mind, "unlimited" is better than "5000", even if there is no way you will use 5000 minutes. The model is built on an average of talk time between all customers so naturally some will talk more than others. This average is then compared with cost and then the result is compared with price to make sure there is a profit being made. In the case of high useage, those over 5000 minute users are actually costing the company considerably more than what they are bringing in, so they can them. Essentially, it's a safety net for the providers. If you think about it, even at $.02 per minute, 5000 minutes per month is $100.00. Most companies charge around $24.95/mo so that means they would lose $75/mo on that customer.
Ultimately, should they use the term "unlimited"? Of course to the consumer the answer is no, but to the providers, the marketing advantage is worth the occational bad press about the guy who got cut off for using too much "unlimited" minutes. Hope this helps in understanding the reason. | |
| sharmelan
join:2005-04-29
Jamaica, NY
|  so wat abt vonage
 ).
wen i see this post about limitation about minutes in VOIP services ..............i feel that i may get screwed , coz i sure do talk more or something like 5 hrs a day mostly lol......
1.does VONAGE have a minutes limitation like verizon too ????
2.If so how many minutes is that ????
3.even though i love lingo's feature set, i am woried about the call quality / clarity of the phonecall, after seeing the reviews, does anybody here usin lingo and give me a brief about how u feel with their service ?
(all i need is a service at least 85% clarity comparing to traditional analog phone service )
SOMEBODY PLEASE HELP ME OUT OF THE SITUATION. THANK YOU FOR THE SUPPORT DUDEZ.  | |
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