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Comments on news posted 2005-11-29 18:02:54: The FCC's deadline for VoIP providers to offer reliable 911 service came and went today, with many providers failing (as they warned they would with only 120 days to comply) to reach their goals. No announcement of an extension was issued by the FCC. ..


fAcEtIOUs
Premium
join:2002-03-03
kudos:4

3 edits

FCC won't do anything but bark

The FCC does a lot of threatening over this, but its history is that it will do little if anything to those who don't comply.

The FCC mandated way back when that all companies make their PBX/CBX systems comply with CallerID rules. To this day, there are many companies that don't deliver CallerID when they call you. The FCC has very few staff in the enforcement division and are very poor at enforcing their decisions.

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King P
Don't blame me. I voted for Ron Paul
Premium
join:2004-11-17
Franklin, TN

What?

Am I mistaken or didn't the FCC back down on this stance because they realized it wasn't feasible?
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Karl Bode
News Guy
join:2000-03-02
kudos:30

Re: What?

They backed down on the customer compliance portion of the order, which demanded providers get 100% customer acknowledgement that their VoIP service had flaws....
apollo80

join:2002-01-31
Richmond, VA
"Am I mistaken or didn't the FCC back down on this stance because they realized it wasn't feasible?"

They must be run by the UN.
gsbiker

join:2004-02-10
Lincoln, NE

VOIP E911

I received the following from Packet8 today.

Dear Packet8 Subscriber,

We are pleased to inform you that, in accordance with FCC regulations, roaming (aka nomadic) E911 emergency calling service is now a standard feature of all domestic Packet8 calling plans.

This means that should you need to dial 911 from your Packet8 phone, you can expect to receive the same response from emergency personnel that you would receive from traditional 911 phone service, subject to the capabilities of the local Public Service Answering Point (PSAP). However, please note that it is the subscriber’s responsibility to ensure that your service address information is up to date in the Packet8 database. To update your service address, simply log onto your account page at www.packet8.net or call the Packet8 Customer Service Center. You must update your service address at our web portal anytime you move your Packet8 phone to a new location.

You will soon be able to check the exact status of your E911 service relative to your geographic location by dialing 933 from your Packet8 phone. Until then, you can obtain this information online at the “Verify E911 Service” section of your Packet8 account page. Please do not place a test 911 call to confirm service availability. You must first contact your local law enforcement agency on their non-emergency line to make arrangements to place a test 911 call.

In order to provision this FCC mandated service throughout our subscriber network, it is necessary to add a monthly charge of $1.99 to all Packet8 accounts, effective January 1, 2006. This charge will appear as an additional line item on your monthly statement. Existing subscribers who previously subscribed to Packet8’s fixed, wireline E911 service (for an additional monthly charge of $1.50) will see this charge replaced by the new nomadic 911 charge of $1.99 beginning with the January billing cycle.

Please review the Terms and Conditions of your Packet8 service agreement relative to E911 at your earliest convenience. You will find this updated information online at »www.packet8.net/about/service_terms.asp.

Thank you for choosing Packet8 for all of your communication needs.

Sincerely,

Packet8 Customer Service

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Yea let's REALLY Nail Them!

Perhaps the FCC might take a lesson from Hans Blix in how to deal with non-compliant VoIP providers:
Kim Jong Il: Hans Brix? Oh no! Oh, herro. Great to see you again, Hans!
Hans Blix: Mr. Il, I was supposed to be allowed to inspect your palace today, but your guards won't let me enter certain areas.
Kim Jong Il: Hans, Hans, Hans! We've been frew this a dozen times. I don't have any weapons of mass destwuction, OK Hans?
Hans Blix: Then let me look around, so I can ease the UN's collective mind. I'm sorry, but the UN must be firm with you. Let me in, or else.
Kim Jong Il: Or else what?
Hans Blix: Or else we will be very angry with you... and we will write you a letter, telling you how angry we are.
Kim Jong Il: OK, Hans. I'll show you. Stand to your reft.
Hans Blix: [Moves to the left]
Kim Jong Il: A rittle more.
Hans Blix: [Moves to the left again]
Kim Jong Il: Good.
[Opens up trap, Hans falls in]

With thanks to the IMDB.
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nozzer

join:2004-06-25
Waltham, MA

1 edit

Re: Yea let's REALLY Nail Them!

Posting lines from "Team America"? I seem to recall that unlike the two feckwits you're rooting for in 2008, Mr Blix got it right in Iraq.

N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

Re: Yea let's REALLY Nail Them!

Lighten up, Francis.....

DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
kudos:2

Landline

I thought even if you dont have dialtone on a landline, you can still dial 911 out... Isent that true?
sirozha

join:2001-11-18
Kennesaw, GA

Re: Landline

Yeah, sure. You can just get get a phone (even a toy one they sell in Toys-R-US), dial 911, and you will be connected.

knightmb
Everybody Lies

join:2003-12-01
Franklin, TN
said by DaMaGeINC:

I thought even if you dont have dialtone on a landline, you can still dial 911 out... Isent that true?
No, if you don't have dial tone, it won't work. Period.

DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
kudos:2

2 edits

Re: Landline

Oh, Yea I know if the landline is dissconnect from the switch it wont work, but say my phones get dissconnected, they still have dialtone but wont let you dial out. I tried 911 and it worked, told them I was testing it.
oilman614

join:2001-01-07
Whitehall, PA

911 ??

What did we do before 911 came out?

We all dialed the local numbers to your Police/ Fire / Ambulance.

That is why phone manufacturers made phones with 1 button presets to program your local numbers.

What's the rush?

fartness
Computersoc Dot Com
Premium
join:2003-03-25
Look Outside

Re: 911 ??

If your internet is down, then what?

KeysCapt
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Sports Chat
Programming, and the most extremely litigious society on the face of the earth. People in this country are programmed not to think, but to dial 911 in case of emergency. The theme is, should poor Harriet Housewife's infant have a medical emergency, Harriett panics and dials 911 from her VoIP set, but EMS can't pinpoint her location and the inevitable series of lawsuits erupts.

Hence the rush.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
said by oilman614:

What did we do before 911 came out?
Millions of people DIED!
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bmn
? ? ?
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hiatus

Re: 911 ??

said by pnh102:

said by oilman614:

What did we do before 911 came out?
Millions of people DIED!
Correction... Millions of DUMB people DIED!

I remember being a little kid and having the firemen and cops coming to school to teach us the numbers that we needed to know before 911 existed out here... And I remember my folks showing me the numbers to call for fire, police and ambulance. What's scary is that I still know one of the two numbers I had to remember all these years later.
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FAQFixer
Premium
join:2004-06-28
Powder Springs, GA
kudos:1
said by oilman614:

What did we do before 911 came out?

We all dialed the local numbers to your Police/ Fire / Ambulance.

That is why phone manufacturers made phones with 1 button presets to program your local numbers.

What's the rush?
You're right, we should go back to the good ole days when we didn't have E911. My dad had a heart attack and couldn't speak and he said the operator just kept saying, "Sir, you have to tell me your address before I can send help." The local numbers usually don't have the types of systems that can locate and dispatch help.

Caveat Emptor. You may save a couple bucks but lose your life.

pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD

Re: 911 ??

said by FAQFixer:

You're right, we should go back to the good ole days when we didn't have E911.
But we already have a system in place that does 911 correctly 100% of the time... Plain Old Telephone Service! If 911 is that important, then stick with the cheapest POTS you can get and save the VoIP for all the expensive long distance and intra-LATA calls.
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Rove / Rumsfeld 2008!
FAQFixer
Premium
join:2004-06-28
Powder Springs, GA
kudos:1

Re: 911 ??

said by pnh102:

said by FAQFixer:

You're right, we should go back to the good ole days when we didn't have E911.
But we already have a system in place that does 911 correctly 100% of the time... Plain Old Telephone Service! If 911 is that important, then stick with the cheapest POTS you can get and save the VoIP for all the expensive long distance and intra-LATA calls.
I think you failed to notice it was sarcasm. The story about my dad's heart attack was to show you how the good ole days weren't that great.

rachelsfx

join:2004-09-27
Pensacola, FL

If it was the Bells

They would be fined. So should VOIP companies.
MCRoberts

join:2005-09-27
Royal Oak, MI

Re: If it was the Bells

Couldn't agree more. It doesn't do any good to set deadlines without some kind of penalty that will actually be enforced. If they aren't allowed to book new customers, they will have E911 up in a week - guaranteed.

MR
RayW
Premium
join:2001-09-01
Layton, UT
kudos:1
said by rachelsfx:

They would be fined. So should VOIP companies.
And do not forget to fine the idiot users for not updating their addresses, acknowledging the emails, not understanding that the home version of an internet connection is not warranted to operate if there is a power glitch anywhere on the path of your signal, that you are not getting fast repair service if your internet connection is down (I was mostly out for two days and out solid for three days recently), ummm... what else did I miss?

Or should we empower the VoIP people to go out and blow away the idiots who ignore the request to comply with the law so that the VoIP will not be fined (or sued) by having non-compliers? (of course, like in every sample of human endeavours, there are those VoIP companies need to be fined out of existence.)
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rachelsfx

join:2004-09-27
Pensacola, FL

Re: If it was the Bells

Hey, a Vonage employee!!!
RayW
Premium
join:2001-09-01
Layton, UT
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Re: If it was the Bells

said by rachelsfx:

Hey, a Vonage employee!!!
Sorry ma'am, you lose again, I work for the US Gov as an electronic engineer and I have Qwest for phone and internet and Xmission as an ISP. To the best of my knowledge I do not have any stock or interest in Vonage (although with mutual funds you never know without reading the teeny tiny print)
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rachelsfx

join:2004-09-27
Pensacola, FL

Re: If it was the Bells

A government employee....worse!
RayW
Premium
join:2001-09-01
Layton, UT
kudos:1

Re: If it was the Bells

Beats working for a living or being on welfare
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kingdomware

join:2000-09-23
Waldorf, MD

I know the Bells are pressuring the FCC

What a win it would be for them.

packetscan
Premium
join:2004-10-19
Bridgeport, CT

Re: I know the Bells are pressuring the FCC

Sorry had to correct you..

It's Bell ... Just give it just a little while.
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kamm

join:2001-02-14
Brooklyn, NY

P8: it's working here but...

...but somehow I ended up on Long Island instead of my NYPD district when I tested minutes before. My location always been registered as Brooklyn, NY - weird.

ispjournalist

@internet.com

the real problem with the order

is that it proved that the FCC did not understand that nomadic services is one of the ways VoIP trumps POTS. SMB owners can take an ATA with them on the road, perhaps to a conference, and still answer the customer service line as if they were still in the office.

Residential users also might like to be able to take their home phone number with them when they travel -- imagine being able to take a local call -- or make a local call -- in your hometown while on the beach or in the Wi-Fi enabled lobby of a European hotel.

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