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Comments on news posted 2006-03-24 09:33:25: Northwestern professor James Carlini wonders if broadband customers are getting what they're paying for, and if state public utility commissioners should require carriers to supply consumers with real-time speedometers."Who checks the scales and p.. ..

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ptrowski
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Interesting idea but....

I can't see it coming into practice, as the minute the speeds dip people will be calling in like crazy for refunds etc.
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Jameson
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Amen

Yes! Great idea. Im sick of not getting the speeds i pay for!!


Jameson
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reply to ptrowski
Re: Interesting idea but....

said by ptrowski See Profile :

I can't see it coming into practice, as the minute the speeds dip people will be calling in like crazy for refunds etc.
Than they better watch their networks better.
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odreian615

join:2006-01-18
Chicago, IL
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IF that was the case I wouldnt have never found this site

speed test are everywhere if a person wants to know their speed google or yahoo speedtest sbc told me to go on this site dslreports to check my speed and when my cousin got his comcast cable bb installed the guy use speakeasy and even went to this site to test the speed if you put a real time speedometer on your pc it will just use more ram and/or processor power


ptrowski
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reply to Jameson
Re: Interesting idea but....

said by Jameson See Profile :

said by ptrowski See Profile :

I can't see it coming into practice, as the minute the speeds dip people will be calling in like crazy for refunds etc.
Than they better watch their networks better.
Right....and there is never any congestion etc when people come home.
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Omega
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This won't work!

The idea is stupid.

ISP's already state that they offer up to x mbps. Not we guarantee x mbps.

For example, my DSL is sync'd at 3000/512. Well, if I happen to get 1500/384 one day, I can't do anything about it because my plan is up to 3mbit.

Not to mention Joe User will stumble upon a website with a crappy server, only get 10k/s and try to get a refund from his ISP for that.
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BobDobeleena

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Seems like...

It would be a nightmare trying to figure out if someone is having legitimate network issues or if the problem is with the cust hardware. (router,NIC,High resource usage,low memory)


Jameson
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reply to ptrowski
Re: Interesting idea but....

Look, im not a big fan of sarcasm; Like i said, they better provied what im paying for or hell yes im going to call in every time my speeds drop below 100kbps of what im paying for. Its BS that people are getting screwed for their money, and to tell you the truth im sick of it.
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TKJunkMail
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1 edit
 Speeds advertised are all "UP TO" speeds

All the providers, every one, sell their services with the proviso that the speeds advertised are "UP TO" a certain speed. No where do they quarantee a speed test will hit the maximum advertised rate. So what is the point of forcing ISPs to provide users the measured speeds throughout the day?

Besides, anyone who cares about speed knows where to find hundreds of speed test sites or can download speed monitoring software for their computer.

And what about users with routers? Will the good professor demand a speed monitor be built in to every router, because in houses with multi-computers, that would be the only correct place to measure speeds.
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Heterman
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join:2004-02-28
Fayetteville, AR
I'm getting my speed

I already check my speed fairly regularly.

(I know, I know, they are talking about Joe user, who most likely doesn't come to this site at all.)


JTRockville
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reply to ptrowski
Re: Interesting idea but....

said by ptrowski See Profile :

I can't see it coming into practice, as the minute the speeds dip people will be calling in like crazy for refunds etc.
What if you weren't eligible for a refund based on the speed reports? What if it were just used as a "truth in advertising" reality check?

In otherwords, an ISP couldn't advertise, say, 16MB, if the PUC report showed the network speed was limited to 10MB.

lightzout
Premium
join:2005-07-29
San Anselmo, CA

This is a really bad idea...

I have had cable internet for as long as its been available and the price hasnt changed nearly as much as the the speed and reliability has increased. Considering I would pay for the best service available all the added bandwidth has been a "bonus" over the past few years. Adding more regulations and controls adds costs, red tape and would be a burden to the industry and require oversight by govwernmeent. This would actually make it harder to have competition in the high speed market (not that it really exists here in my area, no one touches comcast)Besides the examples he uses dont make a strong argument for othwer services as an alternative. Should I go back to a dsl if I am getting ~1200/350? Thats a pretty decent connection. No thanks professor.


JTRockville
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reply to TKJunkMail
Re: Speeds advertised are all "UP TO" speeds

said by TKJunkMail See Profile :

So what is the point of forcing ISPs to provide users the measured speeds throughout the day?
If the network never permits anyone to realistically achieve the "up to" speed, then the point would be to prevent the ISP from advertising that speed.

Or maybe the point would be to require that ISPs list average peak and off-peak maximum speeds in addition to theoretical "up to" speeds.


rudnicke
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join:2004-10-23
Rantoul, IL
reply to ptrowski
Re: Interesting idea but....

If that's the case, my Mediacom connection would end up being free each month. They never provide solid speed.

I'm all for it!

RayW
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join:2001-09-01
Layton, UT
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Read the contract and watch out for Carlini!

They have meters on every house to show the amount of electricity used. How come you don’t have a virtual Netometer on your screen showing how much bandwidth is being used?
I bet some providers will love that notion!

Yes, they hype the multi-mega-bit-per-second-high-speed-unlimited-super-duper-connection, but the fine print says up to a certain speed (and in some cases do not abuse, with abuse not defined). Note the phrase "up to". In ideal conditions you can get "up to" which usually includes all the hidden handshaking overhead costs.

Just like that hamburger you see on the ad at the fast food store, you know you will never see one, yet it is not false advertising but creative advertising (yes, there was a court case on it once upon a time).

It would be nice if they could monitor the speeds and enforce the advertised big print and make the fine print illegal, but I think that professor needs to get out of the ivory tower and look at reality. Besides, what happens if the slowdown is away from the provider's control further up the net? Most people do not do speed tests to just the other side of the provider's control, they do it to another city.
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mlundin

join:2001-03-27
Lawrence, KS
reply to Omega
Re: This won't work!

That's hitting the nail on the head.

GhostDoggy

join:2005-05-11
Duluth, GA
Evidentally education isn't worth much these days

Because had anyone gone and looked they would have seen this is a BEST EFFORT service and that no guarantee on speed is being made.


ib50MbSoon
Formerly TwoKDialup
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join:2002-06-07
Coloma, MI
That's another thing I LOVE about Comcast

I get the full 8000/768 Mb, 24/7/365

Don't need no stinkin' regulations, I've got Comcast!


ptrowski
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reply to rudnicke
Re: Interesting idea but....

Don't get me wrong, I think it is a good idea as I like to get what I pay for also. But would it ever happen? I doubt it.
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winky
Turn Left At The Moon

join:2001-02-11
Saint Louis, MO

You ain't heard the yowling even begin yet

If enough is made of this, you're gonna hear some screaming from the big boys. They'll keep quiet at the onset, but as soon as this becomes well known, the half truths and misinformation ads will fly. Unfortunately, I think the consumer will take the hit in the end because instead of fixing problems, they'll just downgrade expectations. Cable and Telcos operate on the sucker principal. They assume their customers know nothing and want to stay that way. Anyone ever get a notice from their ISP mentioning that their line speed isn't up to par and is being looked into? Anyone ever get a letter saying that their contract is up and can renew at a lower rate? It's easier and more profitable to grease only the squeaky wheel, pay fines to the FCC, advertise for new customers and take the loss on the ones you don't care to fix than concentrate on making sure your customers are getting what they paid for. Like SBC is gonna call me and say the config file on my modem is only half what I'm paying for......yeah right. Take the money and hope for the best.
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