CapinPete
Premium
join:2002-12-23
Loxahatchee, FL | Die already!!!
Do I need to say more? |
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artulo
Fish Hook Guy
join:2003-07-11
Madison, WI | Subcriber Counts
I wonder how many of AOL's subscribers are those who actually use the dialup/broadband portion of their service versus the number who just have the ability to access the special AOL stuff? |
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs: | Who thinks bigger is better?
I don't!
My provider is quite small, but very responsive. Suits me fine.
 |
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs: 
| Do you realize....
and I want you to think carefully about this...
that if you were to take AT&T (7.4 million), Verizon (5.7 million), and Roadrunner (5.4 million)....and combine all of these companies Broadband subs..that you would STILL be less than the subs that AOL still has?
18.5 vs 18.6 million.
What is it about AOL that the biggest revolution in technology that the world has probably ever seen has not managed to unseat this company?
They seem to have more power to retain their subs than a black hole has in preventing even light to escape.
Here we are, almost a decade since the first HSI providers started arriving on the scene, and there they are..still seemingly going strong despite some setbacks obviously.
What is it about them?
Is it their content? Email? News? Screen names? Chat?
All in one kind of functionality? Bring your own access that has people just using them for content? People still just loving the sounds of modems dialing in?
I want you to understand something...because I saw it with my own eyes happen in my own family.
My cousin..a mature..smart..professional woman.
She had TW RR...and cancelled it to go back to AOL dialup after just about 3 months time.
Cancelled her RR to go back to dialup.
"I liked AOL".
"I didn't really need those speeds anyway".
"It's what I'm used to".
Those are the reasons she cited.
And the last aol dialup price increase? Didn't phase her a bit.
"It's worth it" she says.
Listen, I'm not putting them down..AOL that is.
I had them for years and in fact, am back with them myself because I got a free 6 months with a recent pc purchase.
I probably won't continue with them after that unless i can convince someone who answers the phone to give me byoa at no more than 9 bucks a month..or less.
That's what I think it's worth to me..and not the 15.00 they want.
AOL is like the koolaide was to the Reverend Jim Jones congregation I guess.
Except they've grown immune to the toxins and now just drink it everyday because they're thirsty for more.
~RRR
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The life you help save just might be your own Team Discovery |
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Jeffrey
too dark too early
Premium
join:2002-12-24
Dix Hills,NY
clubs:
 ·Optimum Online
 ·Verizon FIOS
 ·Vonage
·magicjack.com
|  AOL's Customer Retention Strategy
AOL has the most subscribers because they make it all but impossible to actually cancel your account. What a customer-retention policy they have.
»A guy tries to cancel his AOL account, it isn't that easy. |
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khetting
join:2001-07-20
Columbus, OH | Cool
My ISP is the third largest in the world. I hope AOL get's bought out some day and lose all their customers! |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to JTRockville
Re: Who thinks bigger is better?
The best service I've ever had from a company was Tampa Bay DSL. I doubt they have more than a few thousand users, and I think that helps them pay attention to those they have.
The flip side would be the beast with 18 million customers.......
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AMD X2 4800+ @2700Mhz/ MSI K8N Neo 4 Platinum SLI/ 4x 1024Mb Corsair XMS PC4000/ WD 74Gb Raptor/ PNY 7800GTs SLI/ Antec 550 True Control/Custom water cooler |
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bchris02
join:2006-05-25
| AOL and age
I wonder if you broke it down by age demographics, how many of those AOL users would fall into the over 50 crowd.
Most older people I deal with choose AOL because either they don't know broadband exists or they heard of it but are afraid to try something new. |
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timex18
join:2002-10-14
Davis, CA
·AT&T U-Verse
 ·AT&T DSL Service
| Don't like AOL? Don't use them.
Yes, it's popular to hate on AOL. I only keep them for my email address because I have had it for 12 years. The biggest plus is I don't get any spam. I average ~30 emails a day from different mailing lists, friends, etc and I maybe get 1 spam email every 2-3 months.
Compare that to some of my other email addys I keep and the amount of spam that gets through and it's worth the $15 a month for me. Unless you pay for their service, why do you care if AOL is still there?
I don't like comcast, but rather than call for their death, I don't buy their services. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
2 edits | reply to JTRockville
Re: Who thinks bigger is better?
said by JTRockville  :I don't! My provider is quite small, but very responsive. Suits me fine. For purposes of valid comparison, it should be noted that you are using a T1 link(which is a business supported service).
»Review of Air Net Link by JTRockville
Didn't "Air Net Link" go out of business??
Who took over the T1 from them - MidAtlanticBroadband??
»www.midatlanticbb.com/custom.asp?c=6
--
--
Join Red Room Forum
BLOG tkjunkmail.blogspot.com
My Web Page |
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Jeffrey
too dark too early
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
·Verizon FIOS
·Vonage
·magicjack.com
| reply to timex18
Re: Don't like AOL? Don't use them.
said by timex18 :Yes, it's popular to hate on AOL. I only keep them for my email address because I have had it for 12 years. The biggest plus is I don't get any spam. I average ~30 emails a day from different mailing lists, friends, etc and I maybe get 1 spam email every 2-3 months. Compare that to some of my other email addys I keep and the amount of spam that gets through and it's worth the $15 a month for me. Unless you pay for their service, why do you care if AOL is still there? I don't like comcast, but rather than call for their death, I don't buy their services. Oh, I don't care if AOL is there. In fact, I'd like them to stay around, as any competition is good competition. Some of their exclusive content - music and so forth - was very good.
I'm just saying that the way the handle subscribers that want to leave is rather absurd. |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA | reply to TKJunkMail
Re: Who thinks bigger is better?
$450...they better be nice. I'm more hip to the $15-$30 be treated like crap plan myself. |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA | reply to Jeffrey
Re: AOL's Customer Retention Strategy
Didn't they get fined by NY State over that stuff? |
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oliphant
I Have 8 Boobies
Premium
join:2004-11-26
Corona, CA | reply to khetting
Re: Cool
Let them keep their DU subs...just that many less people on the services the rest of us use. |
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skullz5
join:2002-06-17
Clementon, NJ
2 edits | reply to Jeffrey
Re: Don't like AOL? Don't use them.
Surprise, surprise someone mentioned AOL and all the DIE AOL people got a new thread to ruin, why is it everytime someone mentions AOL that all these negative comments come out. So what if you dont like AOL, great no one is asking you too why turn every board that mentions AOL into a big bash session, GEESH.. its old already get over it! AOL had its day and some people still like it, I personally dont care for it now especially since all the premium stuff is now free. But why keep bashing them all the bashing in the world isnt going to kill them so get over it.. |
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vinnie97
join:2003-12-05
Mesquite, TX
1 edit | etc
ignore this. |
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Twc Mpl-E
@rr.com
| reply to Jeffrey
Re: Don't like AOL? Don't use them.
Its funny how noone likes to pay hommage to innovators like AOL,believe or not they are innovators and at one time,especially 12-13 years ago,if you were online,most likely you used AOL,and it was fine then.Typical spoiled brats,screaming Die AOL!.In the beginning,it was you're only way to access the web.Us americans have a really big problem turning on someone/or something we praised.If you don't like AOL,don't use it.Old people use it because they feel safer browsing,don't knock a company for making money off someone that uses their product Verizon does, TWC does. |
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vinnie97
join:2003-12-05
Mesquite, TX | reply to skullz5
It's wishful thinking combined with disgust with which I can also relate...though I understand how fruitless it is. |
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AnnaS8
join:2005-05-26
Annapolis, MD
| Bottom line...
The reason AOL still has so many subs is that a good chunk of the US is still without consumer grade HSI. A lot of folks don't have access to anything but dial-up. They also like how it is a one stop shop to keep it simple. People who travel also like how they have national access numbers so they aren't on long distance to get online. They have the largest file transfer capacity, unlimited mail storage and so on. I am not saying that is the greatest. In places like where my Dad lives where you only have a choice of dial-up or dial-up it isn't all that bad. Now to the people that say that they could do Sat Internet...Get out of my face. That is such a waste of time. I have it at work so I know how god awful it is and I wouldn't give it to my worst enemy. |
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BillTager
join:2000-09-20
Charlotte, NC | reply to Rick
Re: Do you realize....
It's also location.
AOL is available EVERYWHERE.
Comcast, SBC, and Verizon are regional providers.
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Formerly DSLWho |
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