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Comments on news posted 2006-07-16 08:23:56: "I'm shopping for a provider because my friends upstairs, the ones with the wireless access I've been sharing, are moving. The gall. ..

page: 1 · 2
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moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

Sadly, nothing will come of this.....

I have seen many news articles about high speed service. I remember one in the Washington Post years ago about the new DSL service from Verizon. The reporter was treated to a full day of techs that couldn't get her service up and running followed by the usual apology with lack of resolution. It was not until she called Verizon and explained that she was a reporter for The Washington Post that she got the cream of the crop techs and the head engineer for the area working to get her online.

This brings up a valuable point. Not all of us have a grand soapbox to get things done. (Sorry, an internet blog means nothing if not read widely.) What would have happened if this reporter was only an ordinary person?

The arguments are the same:
- fees being too high vs. fees equaling the cost or what the customer will bear
- lack of service areas vs. return on investment for the provider
- lack of customer service vs. costs of customer service
- consumers vs. business

Now, you will get the cable and telco fanboys to argue over whose service is better, whose speed is faster, whose ISP is the better value, etc. The fact still remains that consumers are not that much in power and are at the mercy of a few companies that see competition as a curse and consumers as a cost. Until we get good competition going, consumers will still get the short end of the stick.


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

Hate to sound negative..

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
--
YourIP.US - Quickly Locate Your IP!


quetwo
That VoIP Guy
Premium
join:2004-09-04
East Lansing, MI

said by Rob See Profile :

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
I don't think SBC, er... I mean the new AT&T want to be the best, I think their mantra is 'good enough'.


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

said by quetwo See Profile :

said by Rob See Profile :

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
I don't think SBC, er... I mean the new AT&T want to be the best, I think their mantra is 'good enough'.
haha, so true.
--
YourIP.US - Quickly Locate Your IP!

ross

join:2000-08-16
·Digizip

reply to quetwo
said by quetwo See Profile :

said by Rob See Profile :

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
I don't think SBC, er... I mean the new AT&T want to be the best, I think their mantra is 'good enough'.
more like "we get by"...


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


1 edit
 Admitted Internet Access thief only had 3 choices - boo hoo

So, the writer is an admitted internet access thief and then complains bitterly about only having 3 choices for broadband. Let me say I can't work up a lot of sympathy for his plight. Of course, he also trots out the old "the poor kids won't get broadband" unless the government steps in whine. Sounds like the typical liberal MSM press member to me.
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keyboard5684

join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..

Re: Admitted Internet Aceess thief only had 3 choices - boo hoo

He never said thief. It appears he knows the people he was sharing internet access with, he knows who they are specifically and that they are moving out.

3 choices? The article really said 1 choice. Verizon only became a choice after PR teams found out he was a reporter. Satelite is not a choice but I just do not feel like arguing that point unless someone else does.

Well, do you have some info that says "the poor kids WILL get broadband"? Is he off in anyway that broadband companies pick and choose where they server by density AND by overall income levels of the area?

So, 1 choice was what the article was about. Thief would be a shaky line to walk on.


battleop

join:2005-09-28
00000

Greed smothers choices

I am sure I'll catch hell for this.. This greed stuff has two sides to it. The ISP wants to make money. The cowsumer wants faster and faster for cheaper and cheaper, and for no care what-so-ever for what it costs to get it to them.

So the super deep pocketed Bells and CableCos deliver to a certain point to make government happy. Meanwhile your mom and pop ISPs that got this whole internet thing rolling can't keep up because the government isn't forking over cash to them like they do the Bells. The Cowsumer leaves the mom and pop ISPs because they can save a whole $2/mo. The mom and pops eventually die out. The cowsumer has been saving their $2/mo until now. The Bells and CableCos go up $1 here and $1 there and before you know it that $2/mo you saved is gone with the mom and pop.

Now the mom and pops are gone and your back to a duopoly.


Chuckles
Premium
join:2006-03-04
Saint Paul, MN
What did they have?

What ISP were they sharing?

t604

join:2004-09-05
Edmonton, AB
the information was across the street...

how come the writer didn't ask his buddy what he had in the first place?


battleop

join:2005-09-28
00000

I think the writer's point is that he is a cheap ass and he has been either leaching on his friend's access (with or without permission) or splitting the bill. Now that he has to get his own access he is now bitching about the price compared to what he has been paying.


anonpisser

@optonline.net
why was this a sunday story?

This should have been front page Monday morning.

Here's to BBR helping to shovel the issue under the rug


Fatal Vector

join:2005-11-26

reply to battleop
Re: the information was across the street...



It looked to me more like a tongue in cheek commentary on the hassles of getting broadband service. It's obvious his "friends" (as he describes them) whom he was sharing access with had cable, since he had a hassle at first getting DSL.

I thought it was quite revealing and such, myself. Nice how the media is starting to pay attention, especially now with things starting to heat up between cable and DSL.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to Rob
Re: Hate to sound negative..

said by Rob See Profile :

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
I don't think you would then become a loyal customer because you would then just start complaining about the price or the fact that the movie download took 10 mins instead of 2 mins. 6 months after you had FTTP you would have something new to complain about.
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

said by TKJunkMail See Profile :

said by Rob See Profile :

Besides Verizon, it just feels that all the other broadband providers are yanking our chains. They want to tell their customers they're the best, but don't want to invest into the right equipment. Bring me FTTH/FTTP services + speeds and I'll be a loyal customer.
I don't think you would then become a loyal customer because you would then just start complaining about the price or the fact that the movie download took 10 mins instead of 2 mins. 6 months after you had FTTP you would have something new to complain about.
Maybe others would, but I wouldn't.
--
YourIP.US - Quickly Locate Your IP!

bcunningh

join:2005-04-01
Seattle, WA

reply to keyboard5684
Re: Admitted Internet Aceess thief only had 3 choices - boo hoo

said by keyboard5684 See Profile :

3 choices? The article really said 1 choice. Verizon only became a choice after PR teams found out he was a reporter.
Choice 1: Comcast
Choice 2: RCN (they told him he could only get dial-up from them)
Choice 3: Satelite
Choice 4: Verizon (aparently they can get him DSL but I wonder how fast it will be with him that far from the CO.)

said by keyboard5684 See Profile :

Satelite is not a choice but I just do not feel like arguing that point unless someone else does.
Satelite is a choice. Just because you don't like it doesn't make it not a choice. If you used logic then Comcast wouldn't have been a choice for the reporter.

joebear29

join:2003-07-20
Alabaster, AL
reply to anonpisser
Re: why was this a sunday story?

Because it's not a real news story, just somebody whining about a problem that is everyone here is already aware of?

What do you want, a Drudge style siren?

keyboard5684

join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..

reply to bcunningh
Re: Admitted Internet Aceess thief only had 3 choices - boo hoo

Choices of broadband, you even said 3 choices of broadband in your post, now its 4?

RCN is not broadband, they will only offer him dial-up.

Verizon told him "no", they could not provide service.
Again, he would not have this option if someone there did not catch on and decide to specifically "extend" service to him.
So throughout the article, till the end, he had valid reason to complain about Verizon. I too have been told I could not get Verizon DSL at my business which is 1200 ft from the CO. However at my house, 17,000 ft I could same CO.

Maybe this is another discussion but is satellite really broadband? Have you ever had satellite? I have in several locations and cannot say it was broadband. In 3 different sites I never got over 256/46, and that was max. Latency is part of the argument as well. Plus, a lot of places like apartment complexes or managed communities will not allow a dish, period.


rachelsfx

join:2004-09-27
Pensacola, FL
reply to moonpuppy
Re: Sadly, nothing will come of this.....

Why doesn't this idiot get the ISP his upstairs neighbors had? Why? TOO CHEAP!

-Rach


pb5k
more cowbell
Premium
join:2005-11-16
Glendale, AZ
·Cox HSI

reply to bcunningh
Re: Admitted Internet Aceess thief only had 3 choices - boo hoo

said by bcunningh See Profile :

Satelite is a choice. Just because you don't like it doesn't make it not a choice. If you used logic then Comcast wouldn't have been a choice for the reporter.
It has little to do with whether we "like it". Satellite is an expensive choice ($600 upfront, as mentioned in the article) that is unusable for many popular applications - VOIP, VPN, gaming. Not to mention the bandwidth caps.

Your choice 2 is moot - article writer was looking for HSI.
--
"When they call the roll in the Senate, the Senators do not know whether to answer 'Present' or 'Not guilty.'" --
Theodore Roosevelt
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