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Comments on news posted 2006-08-30 09:28:28: The Well (Whole Earth 'Lectronic Link), one of the oldest (1985) virtual communities still on-line, is engaged in a battle with Comcast over the cable company's spam filters, notes the Mercurcy News. ..

page: 1 · 2
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Jafo232
You Can't Spell Democrat Without Rat.
Premium
join:2002-10-17
Boonville, NY
well..

Oh well...


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

 Comcast - keep up the good work; The Well - drop dead

Comcast has been doing a great job lately getting rid of SPAM. And if "The Well" is a source of SPAM, then too bad if they get blocked. The fact that they have influential members means nothing to me. Let "The Well" clean up its system if they want off the list.

Blacklists aren't always a good thing, but so far it appears that it is the only thing cutting back on SPAM until the industry can agree on better ways to do it.
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sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
·Optimum Online

Short on facts...

The article doesn't really describe what's going on. Is this really spam (ie: unsolicited adverstisements) or what? The mysterious use of the word "forwarding" makes me wonder if Well users are forwarding Spam *from* Comcast to Comcast's abuse desk. Or is Comcast suggesting Well users are manually forwarding random spam that they receive to random users at Comcast?


pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

reply to TKJunkMail
Re: Comcast - keep up the good work; The Well - drop dead

said by TKJunkMail See Profile :

Let "The Well" clean up its system if they want off the list.
Not just that, but what self-respecting online community member would use their ISP's email address?
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Only SHATNER is Kirk.


Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net


1 edit
reply to sporkme
Re: Short on facts...

Wow there is a blast from the past. The Well started as a dialup forum, and back then a cool place. I didn't know they where still around. I don't know about the present but back then this was the computer home of a bunch of New Age musicians, Micheal Stearns, Steve Roach, and I seem to recall the Grateful Dead where there as well. this was a great place in those pre-internet times.
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The older I get the more I prefer the company of my dogs over that of man kind.


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

reply to sporkme
said by sporkme See Profile :

.....The mysterious use of the word "forwarding" makes me wonder if Well users are forwarding Spam *from* Comcast to Comcast's abuse desk......
That MIGHT be one of the WORST "maybes" Ive ever read in my entire life.
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GlennAllen

join:2002-11-17
Richmond, VA
·Verizon FIOS

reply to sporkme
Re: Short on facts...

Given the statements in the article, I would presume that one or more WELL users are auto-forwarding mail for their WELL accout to their Comcast account, just as can be done within many email accounts, e.g. Gmail. But, as you say, not enough specificity.


abhandari

join:2000-11-13
Concord, CA

Always worry when an ISPs filters seem to work *too well*

In reality, what has happened here is that Comcast's spam group has decided to use very agressive filtering based on customer classification of e-mails and other automatic method's.

My company provides connectivity to a prominent (celebrity sponsored & endorsed, etc.) non-profit (non-political) entity whose mail server is being blocked by Comcast. The only mail (aside from the possibility of personal communications) sent from their server to Comcast are monthly newsletters.

The reply from Comcast support was that too many members had classified messages from this group as spam (probably the same old story of people using blacklists instead of opt-outs to unsubscribe from a list) so they have permanently blocked the whole mail server.

We can't get them to send us any samples of the so-called spam, and we can't get them to remove the listing (at least so far).

So, always be suspicious of spam filters that seem to be doing too good of a job on your inbox. You never know what you're really missing.


rfnut
Premium
join:2002-04-27
Fisher, IL
reply to Jafo232
Re: well..

Deep Subject...


Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net

reply to CableTool
Re: Short on facts...

said by CableTool See Profile :

said by sporkme See Profile :

.....The mysterious use of the word "forwarding" makes me wonder if Well users are forwarding Spam *from* Comcast to Comcast's abuse desk......
That MIGHT be one of the WORST "maybes" Ive ever read in my entire life.
You got that right The Well is a 25+ year old bastion of left wing discourse they hate spam with a passion. In fact if My memory serves me right the first bit of spam in history was on the Well. It was, I think, some San Fransisco Lawyer looking for clients. He was all but burnt at the stake.

--
The older I get the more I prefer the company of my dogs over that of man kind.


ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs:
·VOIPo


1 edit
Looks like they are doing this a lot now...

There are multiple instances in the Comcast HSI forum of this.

»[E-mail] The new comcast blacklist everybody software!

»[E-mail] Comcast Bans Namezero!

»[E-mail] Comcast blocks email forwarded from MyDomain.com domain
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FWD#: 223611


Michieru2
zzz zzz zzz
Premium
join:2005-01-28
Miami, FL

!

Why does comcast have to be the moral police here? What's the point of a spam department If they block the whole user database.

I think the ISP should offer you the option of creating your own blacklist. If you are no WELL customer or never get any emails from a user there but the server is spamming you, then you can simply add that.

You can also create an approval list of what emails can come from that server for like if I want to receive email from bob, but no other WELL user I simply block all incoming mail from WELL with the exception if it comes from bob@well.com

Not only have I found this effective but it only takes a minute of your time. I usually have it set to deliver the message anyway but into a spam folder or I can have the option of simply telling the server to erase it.

The only thing I would like to see is ISP's pressuring other ISP's for insecure smtp servers and if they refuse to comply in a month every other ISP blocks there servers.

Then that way they have no other choice to comply because there customers would be biting there heads off because any email they send is simply being rejected.

Same event should go for customers, if ISP A reports to ISP B that there customers smtp server is a source of spam. They must have at least 7 days to comply of either removal of the smtp server or have it properly configured and patched.

A good name for this could probably be (Spam Alliance Network) With a nice motto of "We don't need your stinkin spam!"



MrBradTX

join:2001-05-23
Carrollton, TX
·RoadRunner Cable

reply to abhandari
Re: Always worry when an ISPs filters seem to work *too well*

said by abhandari See Profile :

The reply from Comcast support was that too many members had classified messages from this group as spam (probably the same old story of people using blacklists instead of opt-outs to unsubscribe from a list) so they have permanently blocked the whole mail server.
On the one hand, I'm pleased that Comcast pays attention to its customers opinions of what is SPAM and what is not.

On the other hand, this is an example of how a handful of people CAN make a difference, but perhaps shouldn't.

The happy middle ground would be for Comcast and other ISPs to use human eyeballs instead of heuristic software to examine the messages flagged as SPAM by their customers. But that would likely mean exponential payroll growth in the SPAM department and higher HSI bills for customers.

TheGhost
Premium
join:2003-01-03
Lake Forest, IL
clubs:
·AT&T U-Verse
·Comcast

reply to TKJunkMail
Re: Comcast - keep up the good work; The Well - drop dead

Comcast did a GREAT job of blocking my forwarded email from the IEEE. The IEEE does not generate email, it simply provides an "email-for-life" forwarding address. Comcast decided to block all IEEE email from being forwarded to my account - this was ever so helpful.

Actually, I think they are a bunch of morons running this at times. Again, this was not a case of having email generated by the IEEE - just email that was forwarded through their servers.

BarneyBadAss
Badasses Fight For Freedom
Premium
join:2004-05-07
00001
·Verizon FIOS

reply to rfnut
Re: well..

I think every ISP should black list all comcast email. That would let Comcast users only communicate with themselves.. maybe.. unless Comcast blacklists the Comcast servers as well!

That'll do it


c0de

join:2004-10-14
Richmond, VA

duh, its comcast!

comcast blocks a lot of email.
but seriously why are you using comcast email? POP3 is hardly enough these days if you ask me, espically because you can only access it from your home client. Hotmail, Yahoo, and GMail are so popular because of the easy of use, and tons of great features that are user controlled, not to mention the anywhere access. and what happens when these users finally get fed up with comcast's poor service and decied to switch to a different ISP, no more email account...

get with the program, get GMail!

dscline

join:2001-09-01
Atlanta, GA

reply to Michieru2
Comcast is simply clueless about spam

I started getting a ton of spam the instant they took over the AT&T cable system in my area. To email addresses I have never given out. I have always assumed the reason to be that comcast is a common enough domain that many spammers use dictionary attacks for email addresses. I solved this by getting my own private domain name, and using a forwarder to get the email to my comcast account. Anything that is not addressed to my private domain gets filtered out. Problem solved. At least until they started this recent blacklist campaign, and started blacklisting my forwarder, and therefore keeping me from getting legitimate mail (while, ironically, I still get spam directly to my comcast address).

There is a very simple way they could make this better: don't block all mail from these servers they believe to be sources of spam, treat them like junkmail just like the current spam filter they have. Then each user has the option to turn it on or off, or put it in a special folder to see if any of it is actually legitimate.

It really pisses me off that I'm paying for a full Comcast account, and THEY are choosing who can send me mail. They recognized they had a problem, but their "solution" is worse than the problem.


Fatal Vector

join:2005-11-26
reply to MrBradTX
Re: Always worry when an ISPs filters seem to work *too well*



You'd think that, as big as they are and, for what you're paying them for HSI they could afford a few eyeballs ay no extra charge. Provide some value for what they get paid.
Forums » The Well Versus Comcast Spam Filterspage: 1 · 2


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