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Forums » Earthlink Confirms DNS Redirects
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Comments on news posted 2006-08-31 09:23:19: Last week we mentioned that Earthlink had quietly started redirecting failed DNS queries. A user alerts us that Earthlink has admitted to the change via their blog. It's a quick way for an ISP to make a buck off of your tangled fingers. W.. ..

page: 1 · 2 · 3
AuthorAll Replies

firewire9999

join:2004-07-11
Livonia, MI

Glad I kicked there service to the curb

Just seems like earthlink is going down the tubes.

Dumped there service last week because of issues I was having with them for the past month. There service was good for a long time. Had DSL setup with them for close to four years with no major issues.


Vamp
5c077
Premium
join:2003-01-28
MD
That's dirty

It would be nice to redirect to a page that indicates a DNS lookup issue (that type of thing could be useful in knowing if the site is down or if it's a DNS issue)...

But ads? that's just a dirty thing to do to paying customers.


n2jtx

join:2001-01-13
Glen Head, NY
·Optimum Online

Same Old Nonsense

Didn't they learn anything from Verisign's fiasco in doing the same thing? Granted they do not have as much impact as changing the entire DNS infrastructure for the Internet but come on Ken. Don't you guys pay attention to previous mistakes?
--
I support the right to keep and arm bears.


c0de

join:2004-10-14
Richmond, VA
what about working sites

what prevents them from adding in a redirect to a site, even if the domain/site does exist. is this the next step in internet content controll ???


T1 Rocky

join:2002-11-15
Dallas, TX
·Time Warner Cable

reply to Vamp
Re: That's dirty

Correct me if I'm wrong but didn't Network Solutions pull the same stunt in about 2003 and got HAMMERED by the internet community.

I think this is a devastated company in an obliviated industry trying to find another way to generate money. The telcos and cable companies are not going to let them survive selling bandwidth so they have to find other avenues to make money. But kudos to earthlink for still being in business. Think about it. How many ISP's can you name now outside of AOL and earthlink?

In the yahoo directory for ISPs in 1998 for Dallas there were 450 ISP's. Today theres less than 10.


koitsu
Premium
join:2002-07-16
Mountain View, CA

Impact is major.

Does Earthlink realise the impact of their change? COMPLETELY forget about the HTTP/Web aspect here...

Think about SMTP. Think about spam. Think about spam *filters*.

Think about DNS. Think about diagnostics. Think about troubleshooting. Think about NXDOMAIN.

*sigh* Just like with VeriSign, this is going to break spam filters and diagnostics for *tons* of stuff. Earthlink, reconsider. If you want to do this with HTTP traffic by monitoring Host: headers or something utterly bizarre, fine (I still won't use your service) -- LEAVE DNS ALONE.
--
Making life hard for others since 1977.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to firewire9999
Re: Glad I kicked there service to the curb

Dear Ken Womack:

Please report to your supervisor(s) that you have just cost the company over $1,000 a year in Internet access and webhosting fees. Now that I have pried my domain from your company's incompetent hands, it will be moving to greener pastures after 11 years of steadily declining service.

Thank you.

ps: Are you people nuts?
--
Toolmaster of La Grange.


MxxCon

join:1999-11-19
Brooklyn, NY
clubs:


1 edit
This is no better

this is no better than attaching advertisement to every outgoing or incoming email. i might be justifiable for a free service, but
PEOPLE ARE PAYING $MONEY FOR EARTHLINK SERVICE. THEY SHOULD NOT TO HAVE THAT KIND OF CRAP!
--
[Sig removed by Administrator: Signature can not exceed 20GB]


barqsdrinker
What Can I Photograph Today?
Premium
join:2001-02-26
Apo, AE
clubs:

I guess...

...that the ISP's don't get it. THEY ARE JUST A DUMB PIPE. That's all they should be. They need to quit trying to have me load their bloat/spy/adware junk. They need to quit pushing ads in my face.
--
Thanks for reading!


Vamp
5c077
Premium
join:2003-01-28
MD
·Verizon FIOS

reply to T1 Rocky
Re: That's dirty

said by T1 Rocky See Profile :

In the yahoo directory for ISPs in 1998 for Dallas there were 450 ISP's. Today theres less than 10.
Simply because back then anyone could run their own ISP, since you didn't need any type of infrastructure with dialup, just a company that allows resellers..

Now dialup is no longer a profitable business for small companies. That's why there is no longer 100s.

poolek

join:2003-11-04
Austin, TX
reply to firewire9999
Re: Glad I kicked there service to the curb

What's the big deal? It takes all of 5 seconds to change your router to use a different DNS if the search page offends you. It took me longer to type this message than make the change.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

You clearly have no clue how DNS operates or what it's purpose is.

Since you seem to be a VoIP fan, here's an analogy:

You dial a number. You fat-finger one of the digits or dial one too many. Your VoIP provider, instead of giving you the normal 'no such number' intercept message plays a 15 second ad.

How would that work for you?
--
Toolmaster of La Grange.


VR Laura
Queen Of Cyberspace
Premium
join:2002-02-10
NYC

Do as I say, not as I...

Fwiw, I just did a test. I typed »eartlink.net (EART not EARTH) in my browser and guess what? I got the NORMAL error page, i.e. "This page cannot be found". Funny how Earthlink isn't applying their new *cough* "feature" to typos on their name. Ditto for typing »earthlin.net/ (no K).

Laura
--
»www.queenofcyberspace.com/usenet
»www.myspace.com/queenofcyberspace


whfsdude
Premium
join:2003-04-05
Washington, DC

reply to poolek
Re: Glad I kicked there service to the curb

said by poolek See Profile :

What's the big deal? It takes all of 5 seconds to change your router to use a different DNS if the search page offends you. It took me longer to type this message than make the change.
Funny thing you say that. A lot of PPoE routers do not let you specify/change DNS on PPPoE settings because IPCP feeds you the DNS servers.

My current DSL router, an Asante is one of those. Luckily I'm going back to college in a couple of days and I will be back on my RV082 and another ISP. However, my dad has already complained about the search page because he also does thing will he will type something in the address bar and it will taken him to Google.


VR Laura
Queen Of Cyberspace
Premium
join:2002-02-10
NYC


1 edit
Earthlink, analyze THIS

Dave Coustan of Earthlink wrote in their official blog, "We'll be watching the system closely and analyzing performance data to make sure we're right about this, and we're listening to our users as well as the conversations online."

Hopefully, all current Earthlink customers -- and those just thinking about subscribing -- will post a comment in their blog about the negative impact of what they're doing. I just did.
»blogs.earthlink.net/2006/08/hand···ns_1.php

Laura (Earthlink subscriber for 9 years)
--
»www.queenofcyberspace.com/usenet
»www.myspace.com/queenofcyberspace

poolek

join:2003-11-04
Austin, TX
reply to RadioDoc
Re: Glad I kicked there service to the curb

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to RadioDoc
Being an Earthlink customer at home, I took the time to let the company know my position on DNS redirects and if this sort of things continue I might not be a customer for long.

If more Earthlink customers provide comments they might back off this ill advised experiment or if not they will lose some more loyal customers.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to poolek
said by poolek See Profile :

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.
Why should you be forced to use another ISP DNS server or rather why another ISP should provide bandwidth and server resources for customers of Earthlink?

Also another ISP DNS will introduce probably have more latency for name resolutions.

You are paying Earthlink to a normally functioning DNS service as well and it is normal to demand the service you deserve.

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to poolek
said by poolek See Profile :

I understand exactly how DNS works. I also know that I can change the default DNS to point to a provider other than Earthlink and avoid the ads altogether if I want.
That statement shows how much you don't know. I'm sure whoever you are freeloading off of now is mighty glad to have you.

Thanks for avoiding the question though. You proved my point.
--
Toolmaster of La Grange.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to Vamp
Re: That's dirty

said by Vamp See Profile :

It would be nice to redirect to a page that indicates a DNS lookup issue (that type of thing could be useful in knowing if the site is down or if it's a DNS issue)...

But ads? that's just a dirty thing to do to paying customers.
Even if there was no ads this sort of behavior breaks a number of applications. Anti-spam filtering for non-existing domains is one, if you have some Windows DNS search path (which tries different domain suffixes in the search path) it does not work. If you are VPN'ing to the work the internal domains may become unaccessible. There are a whole lot of issues about it.
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