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Comments on news posted 2006-10-05 10:23:35: Though we've been reporting on this for more than a year, others are now discovering that Verizon Wireless tries to pass off their 5 gig-per-month (or 166MB per day) capped EVDO broadband service as "unlimited. ..

page: 1 · 2 · 3
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

Illegal

quote:
Security had inferred, from the amount of bandwidth David had consumed ... cut him off and charged him a $175 early termination fee.

Aside from falsely advertising their service as being unlimited, isn't Verizon also breaking the law by charging the subscriber a cancellation fee even though Verizon did the cancelling?
--
Only SHATNER is Kirk.

Nuts

join:2006-04-27
Forest, OH
I would think so. Perhaps he should bill verizon $1,750 cancellation fee


viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL
Maybe Verizon is applying reverse psychology? Charging the customer for violation of the TOS when none applies. I do agree that Verizon should not charge for cancelling if the are the ones that did the cancelling.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

but it's clearly stated in the TOS that Verizon can do whatever they want. it's their service. they make the rules. you are just lucky enough to be able to use the limited, neutered service! thank your luck stars!


Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net

reply to pnh102
I see....


A Verizon Lawyer looking for a new definition for unlimited.
Verizon calling a team of lawyers who will try to convince everybody 5 gig is unlimited.
--
The older I get the more I prefer the company of my dogs over that of man kind.


clorets

join:2001-12-12
Oklahoma City, OK

2 edits
reply to pnh102
Re: Illegal

edit :eh nm i was thinking of sprint

tmc8080

join:2004-04-24
Floral Park, NY

limited choice?

DO YOU REALLY need to PAY verizon for what you can usually find for FREE via wifi?

WTF! Let Verizon start competing with "FREE" and municipal wireless in the space and see if they can get their huge "V" around a fair price/terms of service for wireless broadband!!!

biteman

join:2001-02-02
Grand Rapids, MI

reply to Transmaster
Re: I see....

This kind of marketing has been going on for years. I worked for a small ISP once years ago said unlimited access BUT in reality it was something like 280 hr's a month. They did not expect people would use more than that.

Zoder

join:2002-04-16
Miami, FL
5 GB cap not a viable alternative to wireline

But the industry says wireless broadband competition is a clear alternative to cable and DSL. Thus there is no duopoly.

So clearly this article must be wrong

kevinloydw

join:2001-08-18
Gresham, OR
1900 or 800 does not change download bandwidth

Those are frequency spectrum. Only difference is 1900 is normally a newer tower, so is designed to handle more data/etc. The frequency does not affect how much bandwidth can be pumped through it.

KLW


N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
·Verizon FIOS
·Verizon Online DSL

reply to tmc8080
Re: limited choice?

said by tmc8080 See Profile :

DO YOU REALLY need to PAY verizon for what you can usually find for FREE via wifi?

WTF! Let Verizon start competing with "FREE" and municipal wireless in the space and see if they can get their huge "V" around a fair price/terms of service for wireless broadband!!!
Not everyone has a wifi hotspot near buy for everything they do.

The nature of some people's work puts them in situations where they can trot off to the local coffee shop and use the wifi...
--
Never ask what sort of a computer a guy drives. If he's a Mac user, he'll tell you. If not, why embarrass him? -Tom Clancy


Rickez
Goinginsane

join:2000-09-02
Three Rivers, MA
·Vonage
·Comcast
·Verizon Online DSL

Honesty anyone?

Will the day ever come when these people verizon, sprint and who ever will just sell us what they really have to offer? I have had 3 cell carriers here in little ol' three rivers ma. They all suck! but when ordering the phones/service I am told how wonderful the service is here. I for one no I will never hit any unlimited cap because I can not hold a connection long enough. "Verizon is imposing caps because 50% or more of their network runs over 800mhz towers, which are already at capacity." We are force feed Verizon's silly ads non stop with that stupid technician guy, maybe he should get his ass to work and throw up some more towers.

I know this post is silly, but WTF, I just want to pay for stuff that works.
--
Got a one way ticket, going the wrong way....


Raptor
Not a Dumptruck

join:2001-10-21
London, ON
·Rogers Hi-Speed
·Bell Sympatico

reply to kevinloydw
Re: 1900 or 800 does not change download bandwidth

I think the information means that VZ's 800mhz towers are all full (relatively anyway), and Sprint's newer 1900mhz towers are just starting to get used comparatively. Since VZ's 800mhz towers are at capacity, they're struggling, where as Sprint hasn't filled their 1900mhz spectrum with the same number of users. So while both are capable of doing the same thing / pumping out the same capacity, one is less taxed atm.

Correct me if I'm wrong anyone.
--
....where's my fiber?

squid7
Premium
join:2006-09-02


1 edit
It's fraud, not puffery

It's simply fraud, no matter what the fine print says. A reasonable person, which is what the court standard would be, would believe that the word unlimited means unlimited. And a reasonable person would not identify use of an unlimited service as damaging the network as in the fine print of the TOS.

Verizon should say 5GB a month, which is fairly generous, if that is what the limit is, and should be fined by the FTC as well as refund hardware fees they received when people signed up for the fraud if they continue to defraud people.

Comcast and other operators in similar industries who used to do this (sell limited use services as "unlimited") changed their advertising practices and it's time for Verizon to do the same or face VERY EXPENSIVE consequences. IOW, they should not profit from their illegal activities.


Raptor
Not a Dumptruck

join:2001-10-21
London, ON
·Rogers Hi-Speed
·Bell Sympatico

reply to Rickez
Re: Honesty anyone?


"Can you install new towers now?"
~


Noah Vail
Premium
join:2004-12-10
Lorton, VA
·RoadRunner Cable

reply to kevinloydw
Re: 1900 or 800 does not change download bandwidth

It's still old equipment. 'round here, those towers went up when GTE Cellular was competing with Celluar One.

As much as I hate going over to the dark side, I'm posting this from my Verizon EVDO card. The service has been reliable and, ironically, Verizon is the most honest of all the wireless providers ('round here).

Cingular, Alltel, TMobile and Sprint all promise wireless access and lead the user to believe that they'll get broadband speeds with their service. I've used all of them and none get above a dialup rate.

Of course that's just here and obviously YMMV. However this is where I'm doing my existing and where they're doing their marketing. It's what I care about.

So here in Florida, Verizon is the cream that rises to the top.

Everyone registered to vote?

NV
--
Abortion: Improves the Gene Pool!

sgossard34
Premium
join:2004-08-26
Philadelphia, PA

reply to squid7
Re: It's fraud, not puffery

Agreed.

I am in the process right now of finding a mobile broadband solution for my users. I have used cingular for awhile and was very unhappy with the slightly above dial-up speed.

I was planning on going to Verizon EVDO but with this BS "unlimited" tactic still being used I will go else where.

Anyone tried the new Sprint cards supporting EVDO Rev. A?


Jameson
10-8
Premium
join:2004-05-28
Fallbrook, CA
clubs:
Obvious

Lets just face it. Sprints EVDO is better than Verizons. End of discussion.

jc1350

join:2004-09-23

reply to squid7
Re: It's fraud, not puffery

My Verizon EVDO bill clearly states:

Current
data plan: Unlimited Mb Allowance
Unit allowance unlimited kb

That is bandwidth no matter what VZW claims. VZW claims "unlimited" refers to access (as in connect anytime you want, as long as you want - just don't USE the service). Quite frankly, each department within VZW has no clue what the other is saying. I check via email with customer support about this. Their reply (which I kept should I get a letter) states there are NO limits and VZW is not sending out termination letters. I directed them to the previous article here and at an EVDO-centric site. They replied to that stating again there are no limits for the "unlimited" plan.
--
DW6000 | Galaxy 3C - 1307 | multiple OSs | Linksys BEFW11S4

jc1350

join:2004-09-23

reply to kevinloydw
Re: 1900 or 800 does not change download bandwidth

There's more to it than just frequency. The "protocols" for how the tower handles each "call" is different and is more efficient on the newer 1900 Mhz towers. So, each 1900 Mhz tower can handle more data in a given time than an 800 Mhz tower. At least that's what I read. I don't understand the technical details as I'm not a communications expert.
--
DW6000 | Galaxy 3C - 1307 | multiple OSs | Linksys BEFW11S4
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