Verizon Admits Math Error, Gives Refund

said by Denjin:

If a dollar is 100 cents, how is .002 dollars .20? I read it as 2/10 of a cent.

said by compton:

You are just as bad as the manager. .002 dollars is equal to .20 cents.

said by VariableARK:

wow, alot of bad math, verizon isnt the only one...

$.01 = 1 cent
$.002 = .2 cents

said by manfmmd:

There goes my hope for the US to one day convert to the metric system!?!

said by Warez_Zealot:

This AIN'T ROCKET SURGERY!!!!111!!!

said by delenn13:

Ok I have heard.."It's not Rocket Science 101."

Or "It's not Brain Surgery."

Do they perform Actual Surgery on Rockets now? Maybe I am just too old?????

said by delenn13:

Ok I have heard.."It's not Rocket Science 101."

Or "It's not Brain Surgery."

Do they perform Actual Surgery on Rockets now? Maybe I am just too old?????

said by karlmarx:

No. .002 dollars = 2 cents, it's NOT 2/10th of a cent, and it's NOT 20 cents. It's 2 cents

said by Tikker_LoS:

erm

$.02 is 2 cents
$.002 is .2 cents

said by karlmarx:

No. .002 dollars = 2 cents, it's NOT 2/10th of a cent, and it's NOT 20 cents. It's 2 cents

said by Steve:

Couldn't this mistake be more easily be explained by "We were using Canadian money and got confused" ?

said by karlmarx:

No. .002 dollars = 2 cents, it's NOT 2/10th of a cent, and it's NOT 20 cents. It's 2 cents

said by calvoiper:

...and people wonder why Marxist economics lead inexorably to poverty....

calvoiper

said by manfmmd:

Actually...

At $.002 (two thousandths of a dollar) you would need 100 units to equal $.20, 2/10 of a dollar, or 20 cents.

At .002 cents (two thousandths of a cent) you would need 10,000 units to equal $.20, 2/10 of a dollar, or 20 cents. (or 50,000 to equal 100 cents or 1.00 dollar)

.2 = 2 tenths
.02 = 2 hundredths
.002 = 2 thousandths

Be careful not to mix up your units of measure when calculating.

said by ninjatutle:

$0.0002 = .01¢
$0.002 = .01¢
$0.02 = 2¢
$0.20 = 20¢
$2.00 = 200¢

In psychical currency, you can't give someone $.0002 so you have to round it up and give them a penny.

How do you get 2 cents from $.0002 or $.002?

Correct me if I'm wrong, but thats what I get.

said by cdru:

Shouldn't that be your .002 cents?

said by 93468698:

I just got a PS3. Woo Hoo!!

said by lettcco:

what happen to the elementry-school-drop-out/manager that was on the phone?

said by BF69:

. That guys logic is like saying Johnny has 3 apples and Jane has 4 apples so together they have 7 bananas.

said by lettcco:

what happen to the elementry-school-drop-out/manager that was on the phone?

said by lettcco:

what happen(sic) to the elementry-school-drop-out/manager that was on the phone?

said by letter :

Dear George Vaccaro,

Thank you for your reply. Again, I apologize for the miscommunications regarding this issue and for your frustration and inconvenience as a result.

In review of your account a previous representative has credited for the data charges in question for $71.79. You may take this amount off of your current amount due. In the future please keep in mind that it is .002 dollars per KB while in Canada.

It has been a pleasure assisting you today, and we appreciate your business. Have a wonderful week!

Sincerely,

Michelle
Verizon Wireless
Customer Service

"We never stop working for you!"

If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.

said by jjoshua:

And then they change the terms.

It has been a pleasure assisting you today, and we appreciate your business. Have a wonderful week!

Translation: FU for using Verizon.

said by r81984:

\

Why can't anyone admit mistakes anymore?

said by r81984:

In the response, Verizon does not admit to making a mistake even though there is voice recording of their mistake. They just say the correct rate is .002 dollars.

Why can't anyone admit mistakes anymore?

said by bohn:

of course canada is 100 percent at fault for running a socialist or communist nation. Take your pick. Monopolies are communism.

said by ninjatutle:

Doesn't anyone else see that this guy is a scammer?

He knew very well what the charges were going to be before he departed.

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When you are dealing with such a small rate (as in fractions of a cent), it's not at all unreasonable to think that .002 cents means exactly that: 2/1000 of 1 cent. If a business isn't responsible or intelligent enough to use proper units of measurement in their advertisement, then that's their fault. It isn't the burden of the customer to figure out what they meant.

quote:

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That or he is the biggest retard out there.

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Are you sure you aren't the genius lady that works for Verizon? The one that claimed she had a "difference of opinion" about a trivial arithmetic problem that most 2nd graders should be able to solve?

quote:

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There was a story a few years back where a lady took a large stack of $100 or $1000 off coupon from a newspaper ad to a dealership. She wanted to buy the car using their coupon.

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Absolutely horrible analogy. Verizon had already charged this guy and absolutely refused to give him the rate they advertised. The lady was only trying to purchase the car. The only way your analogy makes sense is if Verizon notices their mistake up front and refuses to give the guy the .002 cents/kilobyte rate *before* he starts using their services. if that were the case, this would be a non-issue. That is not the case.

quote:

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I thought we were above the likes of Nigeria, Russia and China. Apparently, we have some ways to go still.

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Yea, because the scammer is the guy who expects a company to honor what they state as their rate, and not the company who refuses to honor the rate they stated on about three difference occasions. What planet are you from, exactly?

said by RockyBB:

stop saying cents. say ¢!

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