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Comments on news posted 2007-01-21 11:58:14: A structure fire causing damage to fiber optic cables created the loss of phone, internet, credit card and ATM service in the Humboldt and Del Norte counties of California. ..


ropeguru
Premium
join:2001-01-25
Mechanicsville, VA

1 edit

And in Humboldt...

They really noticed?? Surprising, considering all the plants they grow and consume there.
--
FWD#: 223611

china crisis

join:2003-05-28

Re: And in Humboldt...

Wait till Arnold finds out about this. Illegals not being able to use an ATM for a day or two.
*** Don't you need a SS# to open up a bank account***

GamerGeek
Premium
join:2003-07-26
Fortuna, CA
said by ropeguru:

They really noticed?? Surprising, considering all the plants they grow and consume there.
Hey! Thanks for the stereotype, jerk! Laughing it up in your quiet little retirement community?

Yes, we really did notice. Businesses that depend on internet and credit card transactions were basically shut down. The operator bank where I work had to sit on their thumbs because we couldn't make any phone sales. No internet orders could be processed, either. We lost a lot of business yesterday because of it, including a LOT of other businesses in the entire county.

So yeah, it did kinda get noticed.
baj475

join:2004-11-02
Chico, CA

Re: And in Humboldt...

"operator bank"? What are you some sort of telemarketer? If so, it could not have happened to a more deserving group!

GamerGeek
Premium
join:2003-07-26
Fortuna, CA

Re: And in Humboldt...

said by baj475:

"operator bank"? What are you some sort of telemarketer? If so, it could not have happened to a more deserving group!
Nope, we sell electronics to a national customer base and are advertised nightly on a coast to coast radio show. No "telemarketing" involved.

ropeguru
Premium
join:2001-01-25
Mechanicsville, VA
said by GamerGeek:

said by ropeguru:

They really noticed?? Surprising, considering all the plants they grow and consume there.
Hey! Thanks for the stereotype, jerk! Laughing it up in your quiet little retirement community?
Hmmmm.... Seems that smoking has you stereotyping also?? Must think that everyone in FL is a retiree...
--
FWD#: 223611

GamerGeek
Premium
join:2003-07-26
Fortuna, CA

Re: And in Humboldt...

said by ropeguru:

Hmmmm.... Seems that smoking has you stereotyping also?? Must think that everyone in FL is a retiree...
Obviously, since everyone in Humboldt County is a reefer-head, everyone in Florida is a doddering, drooling, wrinkly old Social Security case.

Just using your logic, chief.

Tsume
Premium
join:2004-02-23
Johnson City, TN
IMO, any business that really wants to be prepared should have a satellite backup. At least the internet orders would have been processed.
theeinstein
Premium
join:2003-07-31
Fernandina Beach, FL

Re: And in Humboldt...

Sat backup is to slow... A large corp. worried about downtime should have a co-located server in a large Data Center!
chemaupr

join:2005-06-06
Alexandria, VA

Is cable or cooper fire proof?

Pardon my ignorance but are cable or fire are fire proof?

They want an alternative, but what is there that is accident or sabotage proof?

CCTVTech
Premium
join:2003-04-23
Phoenix, AZ

Re: Is cable or cooper fire proof?

They want another fiber run through a different part of the city, so if one goes down the other fiber can take over. (Redundancy)
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Eye In The Sky
Pictor Guy

join:2004-06-21
Sammamish, WA

Re: Is cable or cooper fire proof?

Right... SPOF in a network but blame the cable.

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2
Reviews:
·RoadRunner Cable
·Comcast
·Time Warner VOIP
said by CCTVTech:

They want another fiber run through a different part of the city, so if one goes down the other fiber can take over. (Redundancy)
''
what if both go down

(earthquake)
--
Your Thread Is worth less With out Pictures

LilYoda
Feline with squirel personality disorder
Premium
join:2004-09-02
Mountains

Re: Is cable or cooper fire proof?

If you're a small business, you're SOL

Large businesses have Disaster Recovery Centers, where all their data and infrastructure is mirrored. They are usually located far away, in another state, or better, another country.
--
"the two most abundant things in the universe are Hydrogen and stupidity." (Harlan Ellison)
MZR

join:2006-08-12
TX
Sorry to say but the only way around this is redundancy and it adds higher cost to infrastructure, something that telecomm companies are not willing to do unless someone pays for it(government).

Fibers are not always underground and we can tell this one is not in a ring. Accidents are going to happen for sure so there should be an alt route to avoid long outages, at least for the voice traffic.

nufty

join:2001-08-09
San Ramon, CA

Re: Is cable or cooper fire proof?

Also, please consider the geography of the area as you are assigning blame. There are very few alternatives to the single route when you consider how cable must be run to get to these communities....coastal commission, national forest/parkland, etc. Add in Caltrans and their "fees" and you have a real mess.

swintec
Premium,VIP
join:2003-12-19
Alfred, ME
kudos:3

Holy Job Title!

How would you like that guys job title??? "Redwood Region Economic Development Commission Executive Director Gregg Foster"

DaMaGeINC
The Lan Man
Premium
join:2002-06-08
Greenville, SC
kudos:2

why

why in the hell are the fiber lines somewhere where they can burn down? Shouldn't they be underground?
Pictor Guy

join:2004-06-21
Sammamish, WA

Re: why

They need to terminate somewhere don't they?

RIRWIN1983

join:2005-08-30
Columbus, OH

Re: why

yes, but that wound be inside a metal box, just another case to burry all that aerial plant as you can. desipte the cost. you would think since its happen twice that the cost of repairs both time would outweigh the original cost if they had burried it all orignaly.

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

3 edits

Re: why

Then you have to worry about the fiber being dug up:
»www.wired.com/news/technology/0,70040-0.html

Some backhoes seem to require a steady diet of fiber to keep running properly...
»www.undergroundfocus.com/UFM_fil···page.php
--
Don't mind me, I'm just trying to help...

hayabusa3303
Over 200 mph
Premium
join:2005-06-29
kudos:1

Re: why

Two things.

One: fiber should always be marked but if not thats the persons fault who owns the fiber if they dont mark it.

Second i guess no one knows how to pick up a phone and call to located where you are going to dig there.

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

Re: why

said by hayabusa3303:

Two things.

One: fiber should always be marked but if not thats the persons fault who owns the fiber if they dont mark it.

Second i guess no one knows how to pick up a phone and call to located where you are going to dig there.
Sadly marks disappear, existing marks aren't always accurate, and backhoe operators miss or get sloppy.

I've seen (and repaired) plenty of marked lines that still got hit.
--
Don't mind me, I'm just trying to help...

hayabusa3303
Over 200 mph
Premium
join:2005-06-29
kudos:1

Re: why

Marks are there to let you know. They can be left or right of the marker by three feet. They are not there for accurate in anyway.

RIRWIN1983

join:2005-08-30
Columbus, OH

Re: why

yes and why i think its federal law, that if your digging withing that 18in on both side buffer, it must be hand dug, untill the true location of the utilty is known. and most telephone companies that have fiber burried where someone is digging, have one of their represenatives on site to observe the digging.

MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

1 edit

Re: why

said by RIRWIN1983:

yes and why i think its federal law, that if your digging withing that 18in on both side buffer, it must be hand dug, untill the true location of the utilty is known. and most telephone companies that have fiber burried where someone is digging, have one of their represenatives on site to observe the digging.
If they don't know any digging is occurring, it's hard to know to send a rep.

said by hayabusa3303 :

Marks are there to let you know. They can be left or right of the marker by three feet. They are not there for accurate in anyway.
What about depth?

I've seen lots scrapped to remove several feet of soil and in the process dig up the lines...

Either way, aerial or underground, things happen to utility lines and that was my point.

Just because they are underground doesn't mean they are safe, not even from fire:
»www.bechtel.com/newsarticles/95.asp
--
Don't mind me, I'm just trying to help...

RIRWIN1983

join:2005-08-30
Columbus, OH

Re: why

in this state, when the local order goes out, at&t is auto notified, and chose to have a subcontractor locate the lines, and if they know based on the locate order they have fiber plant in the area, they will send out a rep. now it cant be prevented if the contractor dosent call in a locate order before digging. they they must pay all the costs involved to restore the damaged utility to pre-damage state. and as to depth, again, you are required to HAND DIG untill depth is known (utilty has be unearthed).

quetwo
That VoIP Guy
Premium
join:2004-09-04
East Lansing, MI

Re: why

yeah, unless AT&T miss-marks their own conduit.

Had an incident where I work where AT&T was notified, decided to go onsite, and the backhoe STILL managed to clip an 1800 pair cable.

Did I say clip? oh, yeah, when the digger mentioned that he hit a "rock" and all these nice white, paper cables came out of the ground. Turns out AT&T couldn't read their own drawings (it was marked as "foreign", which didn't bother them that they were hitting it). 6 trucks x 2 people + 2 CO techs @ 96 hours to repair that trunk ;P

antdude
A Ninja Ant
Premium,VIP
join:2001-03-25
kudos:2

Earthquake?

Wait until a major earthquake occur to knock all of them out!

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
kudos:2

1 edit

hahaha

haha

internet works fine here in so CAL
claudeo

join:2000-02-23
Redmond, WA

Apalling

I don't know what is more apalling -- the fact that a whole region of California only has this single fragile high speed link to the outside world, or the ignorance exhibited in several of the posts above. There is much more to Humboldt and Del Norte counties than the pot growers for which Humboldt is famous. The broadband link going down affected a lot of legitimate businesses and people, not to mention the health system, schools, universities, air traffic control and emergency services. Running another fiber optic cable is not a matter of making another run through town, as you would know if you took a look at a map. For many years that corner of California only had a microwave link and all "broadband" for all users had to squeeze through that small link. When they finally ran a fiber optic cable along 101 there was still no backup using another route. Many rural users can still get no broadband at all. Because the phone companies had "modernized" their lines with cheap multiplexing that also precludes DSL, in the boonies it's either dial-up or satellite, with dial-up connections topping off at 24,000bps.

WillitsOnline

@willitsonline.com

Re: Apalling

You make it sound like there's no options at all. In fact, WillitsOnline (plug) serves Laytonville, Covelo, and other areas using our own microwave network, which was built partly because there were no telco facillities and partly because what was there, is woefully unreliable in the first place. AND WE DIDN'T GO DOWN, so if you had our service, you would have remained online.

The 'problem' is not lack of redundant fiber. It's a lack of investment in the future and leadership that is the problem, and it is this very situation which gave birth to my company. So I may not be in fortuna or garberville or redway today, the fact is that without coddling and without massive tax breaks, financial incentives or any of the other inducements which otherwise are just handed to att like candy, we have established a large area of covererage which is not dependent on these single points of failure and many who 'went down' when att did, stayed up because they had us.

I took pictures and will be posting them later. What burned up was a shack along highway 101 that was right underneath their ariel cables. When the shack went it literally melted the cables, nothing you can do about that really except have buried cables.

Also I should note that many of the small central offices in these parts are actually verizon and are served with microwave not fiber anyways....

Mike-

jstone00

join:2004-06-19
Fortuna, CA
An intelligent post!

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