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Comments on news posted 2007-01-22 11:50:27: Users in our Insight forum say they're receiving warning letters for using too much bandwidth, but like Comcast, the service TOS doesn't specify exactly what that limit is.That tends to be troublesome since it makes it hard for heavy downloaders .. ..

page: 1 · 2 · next

Fluker

join:2005-04-07
West Lafayette, IN

1 recommendation

I think it's simple

All areas are equipped differently and what may push one node over the top in one area is a drop in the bucket somewhere else.

I'd bet they simply pull up a usage counter for an area and knock the top ten or something.

RayW
Premium
join:2001-09-01
Layton, UT
kudos:1

That is about one HD movie a night.?

If I was to do that, I would do about 1.5 times that since my wife watches one or two movies a night.
--
I am not lost, I find myself every time.

inteller
Sociopaths always win.

join:2003-12-08
Tulsa, OK

Re: That is about one HD movie a night.?

yeah, but geneally you arent streaming HD movies at full quality. I dont know of any commercial service that currently does that.
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!"

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5

1 recommendation

Bandwidth limit is a VARIABLE; not 1 single number

While it's understood that severe bandwidth consumption may degrade network performance and violates the TOS, it's not exactly clear how Insight can say there's no "unpublished bandwidth limit" -- when a number of customers obviously just crossed it.
Because there isn't an unpublished limit. It is a VARIABLE based on many factors that include density of users in an area; infrastructure available in an area; costs and feasibility of splitting nodes in an area, etc. And probably how many complaints are being received from the bandwidth hogs neighbors.
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My BLOG
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karlmarx

join:2006-09-18
Chicago, IL

1 edit

Re: Bandwidth limit is a VARIABLE; not 1 single number

Who are you to say someone is a bandwidth hog or not. Maybe I NEEDED to download over 800GB/month (last's month usage). Maybe I NEEDED to upload over 1000GB last month. Who are you to judge ME. I use my internet as it's meant to be used. UNLIMITED. Luckily, since my TOWN owns the internet, I'm not worried about some right winger preaching what I can and cannot do with my connection.
--
Stick it to the MAN. Support your local torrent sites. Proudly providing 100mb of upstream for all your TV, Movie, and MP3 needs.

Boogeyman
Drive it like you stole it
Premium
join:2002-12-17
Seward, AK

Re: Bandwidth limit is a VARIABLE; not 1 single number

So would it be ok for a left winger to tell you what to do with your connection? And seriously though, if you NEED to use 1800GB/mo, then maybe you should be paying for a business account, aspecially with 1000gb in uploads.

Personaly I dont care what political affiliations they have. I still dont want them telling me what I can and cant do with my connection as long as it doesnt violate the TOS.

Well, now I finally understand WHY they dont publish the limits.
--
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[BQUOTE=[user=EAP]]even if it was 4 nuns, 3 cows and 10 midgets, sodomizing quadrapeligic senior citizens...[/BQUOTE]

Matt3
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12
said by karlmarx:

Who are you to say someone is a bandwidth hog or not. Maybe I NEEDED to download over 800GB/month (last's month usage). Maybe I NEEDED to upload over 1000GB last month. Who are you to judge ME. I use my internet as it's meant to be used. UNLIMITED. Luckily, since my TOWN owns the internet, I'm not worried about some right winger preaching what I can and cannot do with my connection.
If you NEEDED to, buy a business class connection.

Otherwise, you WANTED to.
--
Use the OS tool for the job.

60529262

join:2007-01-11
Chicago, IL
said by karlmarx:

Luckily, since my TOWN owns the internet
Boston owns the Internet?

c0de8

join:2004-10-14
Richmond, VA
so you are the one that makes the internets expensive for the rest of us...

karlmarx

join:2006-09-18
Chicago, IL

1 recommendation

Re: Bandwidth limit is a VARIABLE; not 1 single number

No, it's not like a truck, it's a series of tubes. The Republicans know that, and they are the ones that stop the internets. Why, just the other day, one of my staff sent me an internet, and it didn't get here until TOMORROW. That's cause the tubes were all filled up with my HD Videos (50GB+ per video). See, we need to build more trucks, that can go through the tubes, to move stuff to us faster. Otherwise, the interweb will collapse, and the senator won't get his graft.
--
Stick it to the MAN. Support your local torrent sites. Proudly providing 100mb of upstream for all your TV, Movie, and MP3 needs.

PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03
If you NEED 800GB or 1000GB, you NEED business class service.

If you are uploading 1000GB a month, you must be running a server of some sort, which clearly violates your TOS.

Get a T1 or T3.
--
"I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del.
rhexis

join:2002-05-18
Gilbertsville, PA
the sooner you are booted off the network the better. keep up your "1000GB" uploads please. also you may want to tell your parents that soon they will be without internet access lol.

brandon
Some truth included in this post.
Premium
join:2003-03-31
Hurley, MS
said by FFH5:

While it's understood that severe bandwidth consumption may degrade network performance and violates the TOS, it's not exactly clear how Insight can say there's no "unpublished bandwidth limit" -- when a number of customers obviously just crossed it.
Because there isn't an unpublished limit. It is a VARIABLE based on many factors that include density of users in an area; infrastructure available in an area; costs and feasibility of splitting nodes in an area, etc. And probably how many complaints are being received from the bandwidth hogs neighbors.
Actually, I would suggest that there IS an unpublished "limit." It's just not in the terms we're thinking.

The limit is most likely a percentage of network degredation. Once that percentage is crossed, the top downloaders are notified, regardless of how much they have downloaded.

guitarzan
Premium
join:2004-05-04
Skytop, PA

2 recommendations

TCH

IMHO if those numbers listed are factually real.

quote:
Said by karlmarx Maybe I NEEDED to download over 800GB/month (last's month usage). Maybe I NEEDED to upload over 1000GB last month.
It won't be long now, until this liberal left wing bandwidth hog is back on dial up, especially if its a residential account. Usage numbers put up such as those for a residential line, smacks of illegal piracy , abuse and major copyright infringement.

I wouldn't doubt, if the ISP is monitoring all activity and building evidence for a solid slam dunk case to boot such BW hogs, town or no town.
--
Its the Democrats fault. In fact it is the Speaker of House Polosi fault. Everything is the Democrats fault. Everything. Just like Everything was the Republicans Fault when they were in power.

PolarBear03
The bear formerly known as aaron8301
Premium
join:2005-01-03

Re: Bandwidth limit is a VARIABLE; not 1 single number

said by guitarzan:

Usage numbers put up such as those for a residential line, smacks of illegal piracy , abuse and major copyright infringement.
Not necessarily. He could be running an otherwise perfectly legal web server. But as I said above, that would violate his TOS, and he should be forced to obtain a T1 or T3 line so the rest of us don't have to suffer.
--
"I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del.

yock
TFTC
Premium
join:2000-11-21
Miamisburg, OH
kudos:3
said by FFH5:

Because there isn't an unpublished limit. It is a VARIABLE based on many factors that include density of users in an area; infrastructure available in an area; costs and feasibility of splitting nodes in an area, etc. And probably how many complaints are being received from the bandwidth hogs neighbors.
I think the issue here isn't what the limit is, but whether it exists or not and how do we determine it. If subscribers might face disconnection just for being the heavy hitter on the block, they deserve to know how that is determined; furthermore, I'd question the legality of a service contract the validity of which is contingent upon the behavior of other contracted parties. Surely I cannot be cutoff for moderate to heavy usage just because my neighbor creates an equal or greater strain on the network.
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Wiki Wiki
Laughter is the closest distance between two people. --Victor Borge

FFH5
Premium
join:2002-03-03
Tavistock NJ
kudos:5

Re: Bandwidth limit is a VARIABLE; not 1 single number

said by yock:

I think the issue here isn't what the limit is, but whether it exists or not and how do we determine it. If subscribers might face disconnection just for being the heavy hitter on the block, they deserve to know how that is determined; furthermore, I'd question the legality of a service contract the validity of which is contingent upon the behavior of other contracted parties.
Well, according to Comcast's TOS, they can drop you for impacting their network and how that is determined is up to them. But, I guess you could go to court and claim that was an illegal contract term and is unenforceable. But I doubt you would win.

Believe me, Comcast doesn't want to drop paying customers. To get cut off for excessive usage, you have to be a doing something that is really hurting other users on your node and you just aren't worth Comcast losing other customers over. Besides they do warn the customer 1st. If the problem persists, then you could be gone.
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My BLOG
My Web Page

yock
TFTC
Premium
join:2000-11-21
Miamisburg, OH
kudos:3

Re: Bandwidth limit is a VARIABLE; not 1 single number

said by FFH5:

Well, according to Comcast's TOS, they can drop you for impacting their network...
That's perfectly legitimate.
...and how that is determined is up to them.
That too is perfectly legitimate, but it should be detailed in the contract. Under those terms, "impacting network performance" could be anything. Perhaps today it means a 30-day sustained throughput of almost 60KBps, as detailed in the above article, but what if a year or so down the line they drop it to 50KBps?

I simply want disclosure of those terms.
--
Wiki Wiki
Laughter is the closest distance between two people. --Victor Borge

phattieg

join:2001-04-29
Winter Park, FL

Re: Bandwidth limit is a VARIABLE; not 1 single number

said by yock:

said by FFH5:

Well, according to Comcast's TOS, they can drop you for impacting their network...
That's perfectly legitimate.
...and how that is determined is up to them.
That too is perfectly legitimate, but it should be detailed in the contract. Under those terms, "impacting network performance" could be anything. Perhaps today it means a 30-day sustained throughput of almost 60KBps, as detailed in the above article, but what if a year or so down the line they drop it to 50KBps?

I simply want disclosure of those terms.
You, sir, are not listening, or choose not to. Goto DSL if you want that disclosure. I use the hell out of my service, and never get warned. I think the disclosure came with the TOS, under "Acceptable Usage Policy (AUP)". Read it, weep, and then post another topic on something else you don't want to listen to.
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yock
TFTC
Premium
join:2000-11-21
Miamisburg, OH
kudos:3

Re: Bandwidth limit is a VARIABLE; not 1 single number

said by phattieg:

Goto DSL if you want that disclosure.
Nonsense, the transmission medium doesn't matter. They still have software and procedures to identify these users. Those methods should be disclosed for the benefit of all customers.
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Wiki Wiki
Laughter is the closest distance between two people. --Victor Borge
JazzJRabbit

join:2003-09-27
Wheaton, IL
said by FFH5:

While it's understood that severe bandwidth consumption may degrade network performance and violates the TOS, it's not exactly clear how Insight can say there's no "unpublished bandwidth limit" -- when a number of customers obviously just crossed it.
Because there isn't an unpublished limit. It is a VARIABLE based on many factors that include density of users in an area; infrastructure available in an area; costs and feasibility of splitting nodes in an area, etc. And probably how many complaints are being received from the bandwidth hogs neighbors.
Really? If they can determine this variable limit based on the factors such as density or users, infrastructure in the area, costs and feasibility of splitting nodes etc etc etc in order to send personal email notification to heavy traffic users, surely they can include that number in an email? Sure that number will vary from town to town, from county to county, but at least user will know what the limit is in his area.

But no, neither Insight nor Comcast would do it. So this excuse is getting old.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

150 GIGS!

Thats wayyyyyy more liberal than the other cable companies which are like 40 and 60gigs.
--
You can never be too rich, too thin or have too much Bandwidth
fenix_jn

join:2006-12-28
Miami, FL
Reviews:
·T-Mobile US
·Comcast
·Sprint Mobile Br..
·AT&T U-Verse

Sounds familiar...

I while ago I read somewhere about the *unlimited* data plans... It seems the even the *unlimited* has limitations: 5 GB per user... not really big. If u think about it, this is more or less what it takes to download a DVD, player, decoders and other miscellaneous stuff. It is very easy to reach.

Now, that was only an example (I can't imagine someone downloading entire DVD daily) but its just to make an approximation... even online gaming will reach that limit easily when u use more than one PC on the network. I have 3 of them, and the bandwidth required is about 60 - 90 KB/s per PC assuming just playing... imagine is u r downloading something in the background.

Same with cellphone data services... If u sign up for an unlimited data plan but u tether ur PC in order to get an internet connection out of ur phone (without signing the data plan for PC which is usually expensive) I'm quite sure that u would receive a letter regarding the high data usage on your unlimited data plan...

brandon
Some truth included in this post.
Premium
join:2003-03-31
Hurley, MS

Re: Sounds familiar...

said by fenix_jn:

even online gaming will reach that limit easily when u use more than one PC on the network. I have 3 of them, and the bandwidth required is about 60 - 90 KB/s per PC assuming just playing... imagine is u r downloading something in the background.
Not a chance. Most games use less than 7 KB/s up and down.
fenix_jn

join:2006-12-28
Miami, FL

Re: Sounds familiar...

Really? I am using NetMeter program to monitor my bandwidth usage. Whenever I start playing on line the DL speed goes up to 92.5 KB/s and keeps moving between 65 - 90 KB/s with some peaks at 95 KB/s
Joe12345678

join:2003-07-22
Des Plaines, IL
said by brandon:

said by fenix_jn:

even online gaming will reach that limit easily when u use more than one PC on the network. I have 3 of them, and the bandwidth required is about 60 - 90 KB/s per PC assuming just playing... imagine is u r downloading something in the background.
Not a chance. Most games use less than 7 KB/s up and down.
And alot of games have big updates, maps and other things that you need to download form time to time.

richardpor
Fur it up

join:2003-04-19
Portland, OR

1 edit

2 recommendations

Being Flexable

I can see a good reason to be vague and flexible on caps. Occasionally people need to download large files. The message I see is Comcast will let an occasional over limit to slide but will go down hard on those who continually go over the caps.
Frankly the heavy downloader needs to get a job and buy the DVD. We all have to share the network.

exocet_cm
Free at last, free at last
Premium
join:2003-03-23
New Orleans, LA
kudos:3

Word Games

A lie is a lie.
Murder is Murder.
But unlimited bandwidth is limited?

If your ISP sells unlimited bandwidth then unlimited bandwidth is what you should get, PERIOD!
You don't throttle/threaten a bandwidth consuming monster because they are using "more" than their neighbors, you build a network that can support that massive bandwidth consumption and then STAND BY YOUR STATEMENT for unlimited bandwidth. To top it off you shouldn't claim that users are sharing files or spewing viruses. There is software/hardware to detect that and bandwidth throttling/monitoring equipment is not that software/hardware.

It seems like ISPs are low-balling users. In the end I'm still a paying ISP customer.
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18

1 edit

2 recommendations

New and Improved...

... but at a cost!
BD movies are 19-50GB, each!
No! I am not planning on downloading *OR* uploading these things anytime soon!

As for those that think it is "Their Right" to max a residential connection for days or months... well, they're wrong!

I have cable HSI for the speed, not so I can download everything. It's for what I do want to download, it gets here fast.

Screw DVD rips! XviDs are close enough and are usually 700MB per movie.
Plus, you can slap 6 movies on a single DVD-R.

But, whatever. Go ahead and try to download the Planet & get terminated. More bandwidth for me!

EDIT: Typo.
--
Think outside the Fox... Opera

Toguro

join:2003-10-23
Chicago, IL

1 recommendation

150 gigs a month suck

Here are some of the ways to easily blow through that.
1.Akimbo (got to get my Anime on)
2.ITunes (I don't like it but people do)
3.Vongo (when you got to get your mutha phuking movie on except no substitution)
4.AEBN (whether you like nuts or fish there is some thing there for every one)
5.XBOX 360 PS3 WII PC (no matter how you game demo demo demo)
6.Linux Windows Mac (no matter the flavor keep your system up to date)

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
kudos:18

1 recommendation

Re: 150 gigs a month suck

Uhm, I blow through 20-30GB per month, combined Down/Up.

Anime - never really got into it, meh.
Don't do iTunes - irrelavent.
Movies Suck!
AEBN - I have "other" sources, but yeah!
I play games online - computer.
3 XP computers - all fully updated.

Don't care what people want to say, they are downloading/sharing DVD rips!
What else can add up to that kind of data transfer?
150 - 300 - 600 GB per month? Please!

That is NOT streamed pr0n! Porn DVDs, maybe.
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Think outside the Fox... Opera

••••••••••••••••••••••
AJICQ499087

join:2001-12-01
Louisville, KY
My understanding of Paul Meltzer post is that Insight customers are not suppose to run servers or zombie computers on Insight.
I assume it's ok to watch videos and talk on a webcam without hitting a limit.

I have been using Insight since the @home days.
I'm pretty sure I use Insight much more than most customers and I have not received one of those ugly Insight e-mails or any other notice about using the service too much.

Iggy of our Insight forums, I believe uses Insight more than even myself, and as far as I know hasn't received a notice about using the service too much.

Until proven otherwise, I will believe the post Paul Meltzer posted about there being no caps on Insight.
--
low cost and fast speed is what customers want in broadband

pfak
Premium
join:2002-12-29
Vancouver, BC

1 recommendation

Click for full size
said by Toguro:

Here are some of the ways to easily blow through that.
1.Akimbo (got to get my Anime on)
2.ITunes (I don't like it but people do)
3.Vongo (when you got to get your mutha phuking movie on except no substitution)
4.AEBN (whether you like nuts or fish there is some thing there for every one)
5.XBOX 360 PS3 WII PC (no matter how you game demo demo demo)
6.Linux Windows Mac (no matter the flavor keep your system up to date)
I honestly don't know how you're hitting over 150GB a month, I do the following:

1. Keep multiple Linux, FreeBSD, Windows, and Mac OS X systems patched up,
2. Download latest ISO releases of above open source operating systems,
3. Game maybe 4 hours a day, and have other people in the house that do the same, Patch up WoW on multiple machines,
4. Download music from iTunes as well as indie record labels,
5. Get free "home grown" TV shows and Anime from BitTorrent, approximately 50-70 episodes a month and sometimes full series,
6. Download podcasts to listen to on my iPod,
7. Run web, game, and mail server from my house.

I maybe do 100GB a month, *if* I'm really pushing it (and I can't watch all that content in a month), and I don't even hit my cap.. So I really would like to know what you're really downloading.

dmeyer6

join:2002-08-14
Austin, TX

Insight is better than the rest

I've used 6 different cable companies in the past 3 years:

TWC Road Runner - Indianapolis, IN
Insight - Lafayette, IN
TWC Road Runner - Austin, TX
Grande - Austin, TX
Comcast - Indianapolis, IN
Insight - Bloomington, IN

By far Insight has given me the best bang for the buck since I've lived in Bloomington. 10/1 for $30/mo, and the customer service I've dealt with has been very good. I've not experienced any speed issues on my node (80 apartment units in southwest Bloomington) but I'm not complaining about my average 5-6mbps download speeds.

Anyone who's complaining about this service needs their head checked, unless they have a legitimate reason to be trading DVD ISOs on P2P networks all day. Find 1mbps upload anywhere else in Indiana for 30 bucks a month and I'll give you a pink pony.

dwhayden

join:2000-12-23
Greenwood, IN

1 edit

Re: Insight is better than the rest

said by dmeyer6:

Find 1mbps upload anywhere else in Indiana for 30 bucks a month and I'll give you a pink pony.
You can keep the Pony, but AT&T is now offering Internet with 1mbps upload for as low as $20 in very select areas right now. Unlike Insight, you can actually run a server.
GLIMMER

join:2004-01-17
Fisher, IL

Re: Insight is better than the rest

you might want to think again since they BLOCK ports
BigMac777

join:2001-07-21
Green Valley, AZ

Insight

So how are they going to deal with the Legal Download of Movies? Yes legal. Netflix is going to go to 18 Legal downloaded movies per month for each of there customers. If Insight or some other company says you are Pirating or some other such nonsense, what do you do then? Do you get a lawyer and sue them for slander? Sue them for accusing you of a wrong you have not committed? Insight and some of the others are going to have to change there TOS. There are to many companies offering Legal downloads of movies coming on line. There are also to many companies out there offering Legal downloads of Music. If you are or have a high school student or college student in your house and they are downloading these products Legally because you pay a service to get this. Who is Insight or some other company to say you are a thief? They are going to have to change there TOS or face the consequences, period.

buzz_4_20

join:2003-09-20
Limestone, ME
Reviews:
·ObiVoice
·Pioneer Wireless

Missing the point of the arguement

The main point is not what or why people are using so much bandwidth, did anyone see all the stuff as CES that users the net? Bandwidth requirements are just taking off, and when the TV gets involved that means a much higher percentage of usage more of the time. These companies have got to get off there butts and make some upgrades before online video (or what ever else) gets big. If they think customers are ripping them off buy using so much bandwidth maybe it's time to look at changing pricing, and putting in some hard limits, not just flat rate for variable service.
dvarona

join:1999-11-29
Richmond Hill, NY

1 edit

Please converse with us, not at us.

--post stubbed out, in wrong place--
hadirtyJlo

join:2004-03-31
Elk Grove, CA

I love some of you people, others...yeah...

I love how so many people instantly assume you're downloading DVD rips or other illegal files the second you say you have a monthly average of around 150GB. I download movies I pay for off of Xbox Live. I also download a lot of music I pay for, and my friends pay for, (I've got the computer, they don't, they pay me for the music they get off iTunes.). There's also another Xbox 360 in the house, and the guy that owns that downloads movies as well. A good HD quality movie, even in just 480p, is around 7GB. I know between the two of us, we do a good 200GB in just XBLM movies alone. Yup, totally illegal. I'm not saying I don't download illegal items, everyone does. I'm just saying that it's very possible to burn 300GB a month downloading things I pay for. Thankfully, we live in a pretty bandwidth heavy area, and I do believe that we could push up to 500GB before getting hit with Comcast's emails. Either way, those that instantly assume 150GB+ a month means tons of illegal downloads need to take a step down off their soapbox and take a look at the world without their rose tinted glasses. The times they are a changing, and the ISP's need to realize this and adjust bandwidth caps/sliding caps accordingly, along with upgrading infrastructure for the future.

DJ
rhexis

join:2002-05-18
Gilbertsville, PA

Re: I love some of you people, others...yeah...

wow so you pay for approx 30 movies off of xbl a month? when do you find the time to watch all those movies? the xbox360 hdd has about 11 gigs of space on it so its not like you can store very many to watch later?
please please keep downloading a lot. the sooner you are removed from comcast the better. too bad xbox live doesnt work with dialup lol.
Methadras

join:2004-05-26
Spring Valley, CA

the bottom line...

is that isp's need to publish in writing what the caps are and what the consequences for being over those caps will entail... when this type of deceptive and selective enforcement is allowed to continue, then we have people like karlmarx screaming about how his internet should be unlimited because he said so (typical retarded moonbat leftist cretin gibberish), but i digress... insight/comcast/cox/verizon/et al. need to publish these numbers so that we their users know what to expect...

however, i won't tell people what they can or can't download, frankly, if it's on the net somewhere then it's pretty much fair game, legal or not... either way, i'm not going to judge who or who isn't a bandwidth hog... however, i won't hold the user responsible for something the isp overlooks for whatever reasons they don't publish these caps for... someone needs to ask them why they aren't and if they will and i don't see anyone doing that at all...

viperpa33s
Why Me?
Premium
join:2002-12-20
Bradenton, FL

Happily ever after

I have a real issue when a company says there service is unlimited when in fact it is limited. Then you will get the 20 different meanings of unlimited. It's top secret to tell you how much you went over the limit and how to avoid it in the future.

Just say your service is limited and get it over with. You will free up your system of so called bandwidth hogs and everyone will live happily ever after
robertfl
Premium
join:2005-10-10
Mary Esther, FL

An End User..

An end user isn't responsible for their caps UNTIL the ISP provides a monitoring tool that the END USER can use. Plain and simple.

Also, the END USER should READ the TOS agreement and UNDERSTAND IT.

NO ISP offers "UNLIMITED" service. However for each user, the monthly caps should be reasonable and some ISPs let the users fly if they go over unless they hog the node big time.

Rob
TheNerdGirl

join:2006-12-09

Cox

In Cox's AUP, you find out what the monthly consumption caps are. Cox has monthly consumption caps for the last five years, there isn't a way to check how much bandwidth you're using. I remembered the byte caps was daily in fall 2002 like 4GB down and 1GB up, then COX switched to 30GB down and 10GB up. One man that goes to my college, he uploaded a lot of videos, he got the letter and COX shut him off. I wish Comcast, Cox, and Insight would provide a way you can check your bandwidth usage.

C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Tempe, AZ

And what do they define a 'server' ?

The problem with a lot of TOS/AUP's are that the term server is very, very broad.

For example, say I wanted to host a game to play with my brother and some friends on Xbox LIVE. Obviously, I don't intend on running it very long, but under some broad interpretation, that could be considered a server. It also doesn't help that certain achievements on 360 games require for you to host a few games in order to unlock them in your profile.

Or another example... those who purchase the slingbox so that they can remotely watch TV from wherever they are. The unit needs to be able to have an open port (at least) for streaming that data, and is basically constantly 'listening' for someone that is on the given protocol to connect and 'serve' the data. That too could be defined as a server... and the company is basically selling it to anyone who wants it.

So just what are they implicating as a server? Somebody mirroring this site out of their own backyard? some rackmount system? Someone setting up their Xbox to be a host for games with friends in order to unlock those achievements in short order?

A game on XBL with voice support can easily chew through bandwidth, and would certainly max out an 802.11b wireless pipe, on the LAN side.
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Front Line Force Fortress Forever

Victim 101

@insightbb.com

Re: And what do they define a 'server' ?

"When sustained data transfers, at very high rates for extended periods, start degrading network health in an area, we do need to alert individual customers to seek their cooperation, and in some cases to alert them to viruses or other malware causing the problem."

This is not what happened to me. When my service went down to 15 KBS I called tech support - 4 times. Each time they would run me through a routine of resetting my modem, etc. They had me scanning for spyware, installing, uninstalling, and reinstalling software, etc. Over and over again. Never did they offer anything but the standard script.
I even bought a new Modem!

Finally, some sleepy head tech on the night shift reading to himself, muttered to himself and I found out what the problem was as he read the note on my account. *Account throttled due to excessive bandwidth use". I went through all that for 4 days for nothing.

I did not get a call, an email or a letter. I still haven't a week later.
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I admit I am a heavy user. But to secretly throttle my line pre-supposes that I would not voluntarily cooperate. I consider myself a pretty decent person. If I went a to an all you can eat smorgasbord I would load my palate but I would not take so much that no one else could have any. If I realized that there wasn't enought to go around. If someone would have contacted me by any means and said slow it down - I would have.

But they didn't "alert me and seek my cooperation". They secretly throttled me and let me blunder around for a week thinking something was wrong with my equipment.


SteelRain13M

@insightbb.com

I'm one of these people

They contacted me for using 3GB in 24 hours. I talked to everyone under the sun about this issue. It's the first time I've ever really used that much. They said you get a phone call if you're in the top 10% of bandwith usage. They said I used just the 3 gigs in 24 hours and that's why they called me. With a 1meg upload connection I am capable of uploading nearly 86gb PER DAY. I uploaded 3 Gigs (approximately 3% of the capacity) and they're telling me that's too much and I must cut down or risk disconnection.

I called the FCC, BBB, and the local Franchise Authority. I have filed complaints with all three.

I told Insight if they expect me to only be allowed to use 3% of the service I'm paying for then they should lower my bill by 97%. They were rude ignorant and frankly, don't really give a crap. I fail to see how it's MY PROBLEM that THEIR network can't provide the service that I'M paying for.

That's just my humble opinion. I'll take on the machine as long as I can. We'll see what happens.