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Forums » Charter Implements Sitefinder-esque Annoyance
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Comments on news posted 2007-02-21 11:17:37: Our resident Charter forum users alert us that Charter has implemented a DNS redirection service, something that's usually implemented by ISPs eager to make a buck off of mistyped URLs. The move, however, annoys many users on principle, because i.. ..

page: 1 · 2 · 3
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karlmarx

join:2006-09-18
iraq
·Fairpoint Communic..

Net neutrality prevents this

This is EXACTLY the reason we need net neutrality laws. A megacorp is attempting to redefine the internet to increase their own profits, at the expense of the end users. Net neutrality specifically prevents this abhorrent behavior by the megacorops to rape the consumer just a little bit more.
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EvelKub
Kitty is crazy
Premium
join:2002-03-17
Phoenix, AZ
OpenDNS is different?

I use OpenDNS myself, but don't they do the same thing?

openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

reply to karlmarx
Re: Net neutrality prevents this

There is nothing "abhorrent about megacorps raping consumer to increase profits". This isn't a net neutrality issue...yet. The easier and cheaper answer is to simply use alternate DNS servers. If Charter impedes your access to alternate DNS servers, then yes, I agree that it's a potential net neutrality issue.


yock
TFTC
Premium
join:2000-11-21
Fairfield, OH
reply to EvelKub
Re: OpenDNS is different?

Yes they do. I was about to point out the very same thing.


GlenQuagmire
Giggidy Giggidy Giggidy Goo
Premium
join:2004-02-16
Grand Rapids, MI

Glade I am not with Charter

When ever I think Comcast is carp all I have to do is to look at Charter and Comcast is not so bad. Also, I am lucky in the fact that my apartment in on the line that separates Comcast's market from Charters. The landlord could just have easily went with Charter
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Yes, its stuck in a windows this time.


Jon
Premium
join:2001-01-20
Lisle, IL


1 edit
reply to EvelKub
Re: OpenDNS is different?

said by EvelKub See Profile :

I use OpenDNS myself, but don't they do the same thing?
From their FAQ...

"Is this like Site Finder?

No. OpenDNS is not like Site Finder, the discontinued service from VeriSign which wildcarded domain names so that any mistakes or non-existent domain names were automatically re-directed to a landing page (history of Site Finder). VeriSign runs the .com and .net global top-level domains (gTLDs), which means the changes they made impacted everyone in the world. Authoritative DNS servers must be consistent in their answers, by definition. Recursive DNS servers, however, may make changes on a per-request basis based on a variety of factors. This is a technical way of saying that OpenDNS is fundamentally different from Site Finder because our recursive DNS service only serves customers who choose it. OpenDNS customers choose our service for its benefits and may choose not to use it at any time. VeriSign's changes were forced upon the entire Internet by one organization violating its neutral position granted by the Department of Commerce.

OpenDNS does not have a contract with the Department of Commerce. We have an agreement with you, and that's a lot more valuable. We know some of the people who spoke out against Site Finder and who served on the ICANN committee tasked with reviewing it. They support not only what we're doing but the spirit in which we're doing it."


raw
War Eagle
Premium
join:2001-01-17
Madison, AL
clubs:

reply to openbox9
Re: Net neutrality prevents this

said by openbox9 See Profile :

The easier and cheaper answer
It's faster, too. I've abandoned Charter's DNS servers over a month ago because they were just plain slow (and extremely prone to failure), and reliability has gone up considerably.
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America's Army
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rawwhide
Zer0
Premium
join:2000-09-03
Zero
clubs:
·AT&T DSL Service


1 edit
reply to openbox9
Using third party DNS servers put users at risk. ISP's DNS servers are expected by customers to be secure and accurate. With third party dns servers you dont have that extra blanket of security. You my type www.google.com but that third party dns server may actually point you at www.ihackedyou.com which may act and look just like google. Or Gaagle where you ended up at actually is ran by your ISP feeding you crap that you thought was different than what you expected, and consumers never being the wiser.
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to karlmarx
said by karlmarx See Profile :

This is EXACTLY the reason we need net neutrality laws. A megacorp is attempting to redefine the internet to increase their own profits, at the expense of the end users. Net neutrality specifically prevents this abhorrent behavior by the megacorops to rape the consumer just a little bit more.
No it doesn't, because there are no net neutrality laws in existence. And even if there were, it won't prevent this. All this is is a change to an implementation of DNS procedures. And an RFC has no legal effect when broken.
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MxxCon

join:1999-11-19
Brooklyn, NY
clubs:

reply to EvelKub
Re: OpenDNS is different?

however opendns is an optional/voluntary service where they tell you upfront about this "feature".

charter it seems like enabled it the sneaky way betraying user's trust.
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to openbox9
Re: Net neutrality prevents this

I use the free Treewalk DNS product and wouldn't be affected if Comcast ever does something similar, which they haven't.
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BIGDOG_3

join:2002-09-27
Belleville, WI
reply to GlenQuagmire
Re: Glade I am not with Charter

Aything for money, Charter would do it. Pretty soon we will be seeing out of the blue popup advertisements that charter sends. It is too bad Charter is the only cable choice where I live..

Darkk

join:2003-10-03
Almont, MI
·Charter Pipeline

reply to GlenQuagmire
What Charter has done is nothing more than to fundamentally break how Internet name resolution works for Charter customers.

Customers should expect standards-based safe and secure DNS service from Charter. Charter has broken a trust with it's customers and added a redirect to someplace the customer did not want to go. All apps that need DNS services, including browsers, are now broken.

It isn't about only net neutrality, it is about not re-inventing the Internet is a way that you can profit, while breaking the Internet standards that any app that needs Internet name resolution to work depends on.

This is unthinkable and inexcusable.

Shame on you Charter!!

With bad offshore tech support and now this DNS scam, Charter has really dropped the ball. You would think they would have learned from the mistakes other ISPs and VeriSign have made in going down this DNS redirect path, and avoided it.

Come on Charter, back this out.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

reply to openbox9
Re: Net neutrality prevents this

said by openbox9 See Profile :

The easier and cheaper answer is to simply use alternate DNS servers.
While that may be an option for some, Charter (as well as other ISPs) should be providing proper DNS, and not using redirection as a form of redirection. While many of us here may be technically savvy enough to change our DNS settings, there are millions that will be caught into this revenue generating, DNS hack.
Why is everything 'opt-out'. If Charter wishes to do this kind of DNS filtering, then they _should_ have those that want it to 'opt-in' by having their DNS set to a site finder service vs. a valid DNS server.


RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA
Can't use a different DNS?

Charter, annoying whores? Sure but what stops subs needing "pure DNS" from using someone else's DNS servers (like Verizon's)?


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

consistently disappointing

dumb asses at corporate should have thought before plunging into billions of dollars of debt just to wrangle up cable outfits that AT&T was dumping. Charter is consistently disappointing, if nothing else.

now they probably feel like they HAVE to do this, to pay down their massive debt. sigh.

i wish they would just go away.


phxmark
What Country Are We Living In?

join:2000-12-27
Glendale, AZ

reply to karlmarx
Re: Net neutrality prevents this

I am on Cox and I use my own DNS server. I do not use Cox's as they have been unreliable. Sometimes not able to get lookups on valid domains. Haven't had any issues with my Win2k DNS server.
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openbox9

join:2004-01-26
Alexandria, VA
reply to rawwhide
Using different DNS servers doesn't put you at any more risk that using your ISP's. I definitely don't expect my ISP's DNS servers to be any more secure or accurate than the Verizon (not my ISP) DNS servers that I use.


PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
Use your own

Use your own DNS servers.

Anyone want mine from my lovely dumb-pipe ISP?

openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

reply to en102
Re: Net neutrality prevents this

It's their DNS, they can do what they want with it as long as they don't poison the larger DNS. Who cares if the common customer is exploited by this "DNS hack". The common user sure doesn't. My response was to the Marxist that this is not a net-neutrality issue so long as Charter doesn't impede your ability to use alternate DNS servers. You are still free to choose and therefore the network is neutral in this instance.
Forums » Charter Implements Sitefinder-esque Annoyancepage: 1 · 2 · 3


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