pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
 ·Comcast
| Translation
quote:
"We have a high regard for Speakeasy's employees, their culture, and their valued relationships with customers and vendors," says Best Buy CFO Darren Jackson.
Let the firings commence!
--
Only SHATNER is Kirk. |
|
exocet_cm
I am the law
Premium
join:2003-03-23
New Orleans, LA
clubs:   | Maybe...
They'll outsource SpeakEasy tech support to the Geek Squad and they can F everything up! |
|
exocet_cm
I am the law
Premium
join:2003-03-23
New Orleans, LA
clubs:
·Cox HSI
·Suddenlink
 ·Cingular Wireless
 ·AT&T Southeast
·Charter Pipeline
| BestBuy Promoting AOL, Earthlink, etc...
Is BestBuy still going to promote the consumer level broadband access providers such as AOHell, Earthlink, and other ISPs or push their shiny new SpeakEasy?
--
"I have measured out my life with coffee spoons..." - T.S Eliot
Ma Blog »www.johndball.com
|
|
roc5955
Premium
join:2005-11-26
Rosendale, NY | Speakeasy Bought By....Best Buy?
OMG! What a horrendous move! There goes Speakeasy, down the tubes! |
|
GHz
join:2002-01-02
Needham, MA
| Unbelievable...
We have a Speakeasy T-1 at work. I recommended them because I've used them in the past for ADSL and SDSL lines. They have always been reliable and their technical staff is excellent.
However, this is a terrible move. Best Buy is the antithesis of support. I used to work for them, so I know. Say goodbye to the Speakeasy we knew, because I guarantee Best Buy will screw it up. |
|
devrandom
I got a pot, full of random stuff here
Premium
join:2003-06-28
| I can only imagine..
@ Best Buy HQ:
"Excellent. We have bought Speakeasy. What shall we do now?"
"Sir, I was thinking we might leave them alone.."
"Thats a great idea."
"No! Thats not the way to monetize something!"
"What do you propose then, silly little board minion?"
"We flush water down their tubes!"
"Excellent! Release the water!" |
|
ender7074
join:2006-11-21
Saint Louis, MO
1 edit | reply to exocet_cm
Re: Maybe...
That was my first thought too. I hope that they keep the Geek Squad away from any tech support for the user's sake. Geek Squad is just awful. I dont envy SpeakEasy customers. |
|
guitarzan
Premium
join:2004-05-04
Skytop, PA
·epix
3 edits | Best Buy? more like worst buy
quote:
"They have a strong customer service-oriented approach, which is an excellent fit with Best Buy's culture and direction."
»bestbuysux.org/cust.html
Enough said. 
--
Its the Democrats fault. In fact it is the Speaker of House Polosi fault. Everything is the Democrats fault. Everything. Just like Everything was the Republicans Fault when they were in power. |
|
yupee
@optonline.net | Oh great...
This is just a way to make quick cash by Best Buy. They are going to push this service down customer's throats, as if being asked to sign up for magazines I don't want at the checkout counter wasn't enough. |
|
miball
join:2005-08-17
Seattle, WA | Really Best Buy? Please say it isn't true
Bad move Speakeasy. |
|
CrazyFingers
join:2003-10-01
Columbia, MO
| Do you hear that flushing sound...?
That would be Speakeasy's reputation and credibility circling the bowl.
Personally, as long as www.speakeasy.net/speedtest remains intact, it won't break my heart.
Of course, that's probably the first thing on BB's chopping block.
"This speed test service now requires a credit card to proceed. Each speed test is available for the low price of $5.99, or just $35.00 for a 5-pack of tests. You can also sign up for Rewards Points. Would you like a free trial subscription to Entertainment Weekly? Would you like to sign up for a Best Buy credit card? Have you considered an extended warranty on your speed test?..."
--
Burrow owl...burrow owl... |
|
cableties
Premium
join:2005-01-27
 ·Verizon FIOS
| I ..omg..can't..type...laughing..so...hard!
"Best Buy, like Speakeasy, is known for its high level of customer service"
They must have a politician working there! What a BS meter peak! Poor Speakeasy customers...you were sold out.
Geek Squad is a joke.
BB customer service cares more about discussing WoW levels (no offense to WoW gamers here) then actually working.
BB Geek Squad will open your new purchase, make you wait, and they will activate Nortons/McAfee prior to you leaving store because you know, it's your fault your PC doesn't work from that point on.
BB pricing (see the internal website fiasco).
Their management discriminates (see court cases pending) against age.
Their loss-ratio from inside theft is higher than Home Depot .
They expect the consumer to gladly funnel in their theme-park waiting line to get to a register (4 open out of 16...on a Saturday).
...rant on infinitum |
|
KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
·Verizon FIOS
·Speakeasy
| reply to GHz
Re: Unbelievable...
We had an SE SDSL connection at work for a couple years, on my recommendation. No complaints. We wanted faster and to mix in our phone service with them. SE was in the top 5 but Covads IAD solution won out. Now I'm very glad they did! Support and service aside, I just can't imagine having our primary business connectivity provided by...Best Buy.
KM
--
Don't Lie - Be Kind - Realize your Potential |
|
BabyBear
Keep wise ...with Night-Owl
join:2007-01-11
| Geek Speak Easy Squad!??
Wow. Shouldn't Best Buy be saving thier pennies for thier tough times ahead? Can't remember last time I purchased anything there. Still trying to to find something at a decent price to use Xmas gift cards on. 
If I was a Speakeasy customer I'd be looking for a new provider. Speakeasy has been "over priced" over the years but it came with a liberal usage policy and at least decent CS. Doubt either one of those will continue for very long, prices wont be going down either. 
I give it about 3 years or so, till assets are sold off at a bankruptcy sale. |
|
Titus Pullo
I came, I saw, I slept
join:2004-06-26 | Let the rebates begin
Fat Pipe: $49.99 *
* after six rebates, a deep reaming and root canal. Retail cost at least twice as high but we're not su ... you figure it out |
|
dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH | Triple play
Rent a computer, a HDTV, and DSL for only $120 a month with a 2 year term commitment  . |
|
exocet_cm
I am the law
Premium
join:2003-03-23
New Orleans, LA
clubs:
·Cox HSI
·Suddenlink
·Cingular Wireless
·AT&T Southeast
·Charter Pipeline
| reply to CrazyFingers
Re: Do you hear that flushing sound...?
said by CrazyFingers  :That would be Speakeasy's reputation and credibility circling the bowl. Personally, as long as www.speakeasy.net/speedtest remains intact, it won't break my heart. Of course, that's probably the first thing on BB's chopping block. "This speed test service now requires a credit card to proceed. Each speed test is available for the low price of $5.99, or just $35.00 for a 5-pack of tests. You can also sign up for Rewards Points. Would you like a free trial subscription to Entertainment Weekly? Would you like to sign up for a Best Buy credit card? Have you considered an extended warranty on your speed test?..." Make sure you take out a Performance Service Plan on the speed test JUST IN CASE it breaks or you don't get your advertised speeds you can return your speed test and wait 6 weeks for it to return from the repair center.
--
"I have measured out my life with coffee spoons..." - T.S Eliot
Ma Blog »www.johndball.com
|
|
Bobkd4dii
Premium
join:2004-12-31
Hollywood, FL
 ·ViaTalk
·AT&T Southeast
| reply to GHz
Re: Unbelievable...
The Speakeasy we knew departed a while back. They always had someone on the Speakeasy forum here, but when Adam A left that ended. Their phone support is still good, but that will possibly be out sourced. Would be nice if they dropped the price of the DSL.
Bob
--
The aheader we go, the behinder we get. |
|
TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
| reply to roc5955
Re: Speakeasy Bought By....Best Buy?
said by roc5955 :OMG! What a horrendous move! There goes Speakeasy, down the tubes! Not necessarily. The control of Speakeasy comes under the Best Buy for Business unit and not the consumer part of Best Buy. »news.moneycentral.msn.com/provid···=6670010
That Best Buy For Business ( »www.bestbuybusiness.com/bbfb/en/···BAboutUS )unit deals mostly with small businesses and undoubtedly that unit will try and use Speakeasy to market internet access to these small businesses that the Best Buy business unit deals with.
Of course, Speakeasy's dealings with small individual customers may suffer as a result of the new small business oriented emphasis.
--
--
My BLOG
My Web Page |
|
soccerguy
join:2004-06-28
Seattle, WA
| This is a craptacular deal.
I was thinking this must be an April Fools joke, but the calendar says it is not April 1 yet. SIGH.
One of the things I appreciated was their local tech support. I can just imagine that one of the first things Best Buy will do is move support to India. |
|
