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Forums » Latest MS Update Causing Major Headaches
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Comments on news posted 2007-04-04 12:47:34: Users in our Security forum note that the latest critical Microsoft Windows update (KB925902) is causing all kinds of problems. ..

page: 1 · 2
CCafe

join:2000-08-16
Des Moines, IA

My avg crapped out

Well I came in this morning to see M$ how rebooted my PC overnight. Then I found it was the friggen update and now my AVG resident shield fails to load. Rebooted a few times same problem. I'm getting real tired of forceful reboots.

Sysadmin
NoBama
Premium,MVM
join:2000-07-07
Sacramento, CA

AVG issue

I had the owner of the company bring in his home laptop this morning. It had an error starting AVG. I uninstalled and reinstalled AVG and now all is well.
mstrlogcrw

join:2002-11-23
Granada Hills, CA

Re: AVG issue

Turned it on this morning after installing updates last night. Svchost bombing out like tomorrow upon bootup. Remove the update, everybody is happy.
dx210

join:2007-03-18

ms support

c'mon guys were just kidding ourselves. at the process microsoft is ripping us off whenever they release new windows. they destroy our computers

ifarrell

join:2000-08-10
Willow Spring, NC
·Vonage

Re: ms support

said by dx210 See Profile :

c'mon guys were just kidding ourselves. at the process microsoft is ripping us off whenever they release new windows. they destroy our computers
Yep, MS, breaking PC's one patch at a time.

AndrewJayPollack

@rr.com

Had major problems as well, documented here.

I had to uninstall the patch, as it killed explorer or something attached to it.

»www.thenorth.com/apblog4.nsf/0/9···004ABAE2
thecooldude

join:2002-09-07
Calgary, AB

Works fine here

WinXP SP2 with F-Secure AV.

All is well with no issues with the update.
tbaker397

join:2004-07-19
Berlin, PA

Hmm..

I rarely if ever restart my computer, so when I came down to my PC today and saw it had been restarded I knew it was windows update... i guess this was the update it installed? I'm not sure, but no problems for me.

embj
Premium
join:2003-09-12
Fayetteville, NC
clubs:

Re: Hmm..

I'm glad I saw this news post...none of my computers had an opportunity to install it yet, with the exception of my laptop that runs XP x64. I installed it earlier today, but didn't reboot it until just now. All seems to be going well. However, I declined the update for the computers at work and here at home on WSUS. I don't want to have to deal with people yelling at me about the computer not working. I'll wait until they fix it...I don't see why a mouse cursor .ani is such a high priority, anyway. Why couldn't it have waited until next Tuesday and come out on regular schedule?
Googler

join:2007-01-16
Chilliwack, BC
·Shaw

Issues with realtek HD sound drivers

On two of our computers this morning, we booted up and got an error message saying that there was an error in the memory where that driver could not load. So I had to patch the patch and now it works fine again. Hope MS tests a little more next time.
Indymike

join:2004-12-06
Indianapolis, IN
·Covad Communications

svchost error during update for kb925902

I tried letting the update kb925902 install normally, but i kept getting an SVCHOST error and then the system just sat there blinking at me.

I had set a restore point earlier today, so i backed up to that restore point and started searching.

I found that this is a known problem and there is a hotfix out for it. The hotfix is kb927891. Downloaded it, installed, and then was able to install kb925902 normally.

Good luck to the poor users who don't have a clue what just happened to their computers. I'm still puzzled why the kb927891 fix wasn't pushed during the last cycle of updates....

Anonymous Coward

@co.uk

Re: svchost error during update for kb925902

said by Indymike See Profile :

...I'm still puzzled why the kb927891 fix wasn't pushed during the last cycle of updates...
Or why this patch to "fix what we broke" requires validation when the breaking patch didn't...

cork1958
Cork

join:2000-02-26
Fruitport, MI

No issues on 3 of 5

No issues on 3 of my 5 computers that were updated today. 2 more to go tommorow.
--
Yep, we're back to Windows and Opera!!

Doctor Four
My other vehicle is a TARDIS
Premium
join:2000-09-05
Dallas, TX
·AT&T U-Verse


1 edit

No Problems here...

Avast seems OK with it, and other apps I run are OK as well.

Also, no trouble after the install when I rebooted.

And my mom's computer seems to be OK as well. 2 for 2.
--
"The trouble with computers, of course, is that they are very sophisticated idiots." - Doctor Who (from Robot)
lipripper

join:2005-04-15
San Carlos, CA

Use Open Source

It has problems too but at least you can see whats going on and try to fix it. I hope I haven't crossed the line with this post. I used Windows for years and I know what you're going through.
KJR

join:2007-04-05
Debary, FL

Just a Thought

Maybe, just maybe, M$ has found another way to slip in a little "Genuine" check along with its patch.
I have been reading forums and blogs on the subject for a couple of days, and from what I have seen, (with the exception of AVG and Realtek drivers)older OS versions and Vista "upgrades" seem to be the affected the most.

From M$ standpoint "BUY BUY BUY full retail versions"
MattAKM

join:2002-08-04
Anoka, MN

Roboot loop

My XP Pro machine (non realtek) would get to the login screen and immediately reboot again. had to go into safe mode and uninstall the patch.

dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest

Laptop didn't like it

My laptop didn't seem to like it at first, it appeared to be running something and became unresponsive after this update. I held the power button in and it started up like nothing happened. It seems fine now though.
--
"You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com.

iamanontoday

@cableone.net

crash triggered by chkdsk?

I've had weird behavior on Vista since installing the patch, but maybe it is related to the flash card reader device driver. DEP is enabled on this machine for all apps.

Every time I schedule a chkdsk of the hard drive, then reboot, the following happens. First, the chkdsk runs with no problems. Then it reboots automatically, like it should.

Then, when it boots up I get a blue screen of death followed immediately by a reboot.

Can't figure it out. I think the media card reader device driver is installed right now. It doesn't matter if there is an SD card in there or not. Same thing. Weird.

iamanontoday

@cableone.net

Re: crash triggered by chkdsk?

Something changed. At this point, I think it's not related to the ANI patch. I'm posting this for the sake of completeness.

I had continued to use the computer as normal, except I wouldn't schedule any chkdsk--not that I do that very often. I shut it down last night. Today I turned it on. Vista went into chkdsk (apparently it detected it needed to on its own).

This time chkdsk found several errors, as per Event VIewer. After this chkdsk was performed, Vista booted normally. I guess sometimes you have to run chkdsk many times before it finally solves the problem. Elsewhere in Event Viewer, I have received notice of a disk controller error. I'm going to reinstall the "essential" drivers from HP, which apparently include chipset and disk controller drivers.

iamanontoday

@cableone.net

Re: crash triggered by chkdsk?

Brief follow-up for resolution to problem.

I continued to have many BSODs on this machine. I was getting 0x0000007f stop errors, which are usually blamed on hardware. Memory tests said the memory was fine. Eventually, Vista refused to install a Windows Update (not the ANI update). Soon, Vista got to the point where it wouldn't boot, even in safe mode. I ran DBAN, wiped the drive, and reinstalled Vista on a fresh partition, thinking I would get a BSOD. Instead, it has run great since the fresh install. I think I made two mistakes: first, I upgraded from XP to Vista without formatting the drive. Second, I removed Microsoft Visual C++ 2005 Redistributable, which was in the list of installed programs. I later learned that it was installed as part of the ATI video driver. I thought it was related to some freeware junk I had tried out and gave me relatively minor problems. Install Vista fresh and keep the redistributable that ATI uses if you have that. Good luck.

flobadon

@mchsi.com

Hotfix seems to do the job...

None of my personal machines have been affected (4 XP boxes running at home), but I've had three machines come in to my workplace with this problem. The kb927891 hotfix has resolved the issue every time. All of the machines I've seen give an error message on boot up stating that HHCTRL.OCX has stolen user32.dll's spot in memory. Never seen a computer refuse to boot because of this patch, fortunately.

Hopefully kb927891 will roll out into critical updates this coming Tuesday and all will be well [for people who patch their boxes regularly]. Great to see that MS was willing to release an out of cycle fix to the vulnerability, but obviously they didn't have time to thoroughly test it.
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