brianiscool
join:2000-08-16
Miami, FL | lol
One hour on you tube your out of bandwidth. You can't even download movie previews! |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | I wouldn't even be able to download a Linux ISO image. |
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Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
clubs:  | man.. I burn that in 10 min... |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
| reply to en102
said by en102  :I wouldn't even be able to download a Linux ISO image. I couldn't download any "Research Videos"! 
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Think outside the Fox... Opera |
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Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
 ·North State Commun..
| Chime In?
You'll almost NEVER get a real lawyer to chime in here on any subject. If they do, they aren't a very good lawyer.
Even one of my best friends who is a pretty prominent lawyer around the US makes me sign things when I ask him for advice. 
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Oh I'm so creative and all my programs are so easy to use ... |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | only the ambulance chasers would show up here |
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| What the guy should do..
is to simply cancel the service.
Instead of going into a five hour back and forth discussion with them I would have put it in writing, highlighted the part of the contract that gave him that right..and sent it to them.
Following his long spiel, here's what the contract apparently says..
"In the event that HNS modifies this Agreement, the Service or related pricing or billing terms, you may immediately terminate your account and this Agreement. Subject to your payment of the termination charges herein described, you may also do so at any other time and for any reason on written notice to HNS."
They modified the agreement by now instituting new downloading requirements and so, according to those previously agreed on terms, he gets to cancel at no cost.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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BlitzBoy
join:2005-10-30
Portsmouth, VA
| Glad I stuck with Wildblue
After my Wildblue contract ended, I was thinking about switching to Hughesnet cause of the better pings. But I would rather have poor ping times than a crappy unusable FAP. I have a lot of friends on YouTube who post about 10-20 videos a day. I have never been FAPed on Wildblue for viewing a lot of YouTube vids. Hughesnet FAP would pull me over the edge in no time.
I hope Sprint comes into my area soon so I can never have to touch a Satellite internet service again. |
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Anonymous
Premium
join:2004-06-01
IA | LOL
WOW they even say on their website they have increased the bandwidth limit. And yet people hate cable companies... |
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BF69
join:2004-07-28
Camden, TN
| WildBlue isn't much better
Sure their cap is a rolling 30 one. And their cap is higher but not by much. Their highest tier 1.5 meg has a cap of 17000 MB a month. That's still a measly 16.6 GB a month. Until sat elite companies decide to act like the big boys and spend some actual money on improvements they'll continue to suck. Verizon and AT&T each spend over $1 billion a year on FiOS/FTTH. Wild Blue/HughesNet could each launch at least 4 satellites a year for that amount of money. That would be enough to handle any capacity issues. |
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA
2 edits | As bad a old AOL as a provider was, AOL+ DPC was excellent
I had AOL Plus dial return satellite via DirecPC in 2001 and despite it being AOL it was very fast for it's day. Having gotten a very good installer I got a rock solid 3Mb with concurrent connections and unlike DirecPC's own service, AOL Plus DPC didn't have a fair access policy (at least that was enforced). It was also cheaply priced at around $45 ($24.95 for AOL plus $19.99 for AOL Plus Satellite at a time when typical cable HSI was $29.99). And I got those speed off Satmex 5 night or day. I'd fire up Newsbin Pro and beat that satellite like a step child downloading PS images and it never skipped a beat. To this day I still have the dish up and the modem in my closet.
How times change. |
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KnightAR
join:2004-04-22
San Marcos, CA | Meh
Hearing all these companies setting unreasonably low download caps makes me happy to be with Cox. |
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mpelle4456
Say What?
join:2001-07-21
Tacoma, WA
·Advanced Stream
| reply to dadkins
Re: lol
The Better Business Bureau is always a good help in a situation like this. They've got a lot of power, and companies fear getting a bad rep with them.
I would simply tell the company "screw you, you changed the terms of the service; this is not what I agreed to," and then split.
If they were so stupid as to take you to small claims court to collect the remainder of their contract, I suspect you'd find the judge quite sympathetic; more than likely, Hughes would end up paying your court costs as well as eating the contract cancellation fee.
Another good place to go is the local state Attorney General's Office Consumer Protection Division - most states have these. Quite often they'll get involved in something like this.
--
He who hesitates is lost.
My Blog
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA | reply to KnightAR
Re: Meh
No kidding...suddenly a rarely enforced 40GB monthly cap looks like a gift. |
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TScheisskopf
World News Trust
join:2005-02-13
Belvidere, NJ
 ·Sprint Broadband D..
| reply to mpelle4456
Re: lol
It is my experience, from both sides of the BBB equation, that the BBB is as useless as mammalian protruberances on a male of the genus sus. Hell, I even had a woman from the BBB tell me once that there was little they could do of any consequence.
On the other hand, calling one's Department of Consumer Protection AND State Attorney General's office and giving them a heads up(be prepared with documentation. Keeping a log of all communications, leading up to the point of calling, is a Very Good Thing) can be very effective. If you doubt that, just look at The State of New York: They have very responsive and proactive consumer protection and it shows. Keeps a lot of companies honest. |
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rodrod5
join:2001-02-28
Houston, TX | reply to BF69
Re: WildBlue isn't much better
the problem is probably not launching a Sat. but more likely having an available geostationary orbit to put it in....and deciding if that orbit is worth using for internet VS. some other application that could make more money |
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bajadudes
@rr.com
| Starbands policy
Is a 1GB per rolling 7 day average on the $49 per month plan and 3.5GB per rolling 7 day average on the top tier $129 plan (soon to be reduced to $99).
exceed it and you get throttled to dial up speeds until you reach an exit average of 650MB per 7 day rolling average for the $49 plan or an exit average of 2.24GB per 7 day rolling average.
Each day at midnight your average for the past 7 days is calculated.
Seems like a good compromise between HN and WB and it lets you download large files, updates etc.
On WB if you use yours up in a week or two you are screwed the rest of the month |
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jameswade
join:2001-12-09
Hot Springs, NC
·US Cellular
·Verizon BroadbandA..
·AT&T Southeast
| reply to mpelle4456
Better Business Bureau
I found the BBB to be completely without teeth when I complained to them about the quality of the Atlanta local stations on DirecTV. (The have severe ghosting, worse than off air with poor reception)
The response after months was nothing from DirecTV and the BBB says that they DirecTV are not a member and that there was nothing that they could do.
I notified the FTC also, but they said that they only respond to trends, not individual complaints. They didn't explain how they were alerted to these 'trends'.
Maybe the state's attorney general will be some help.. |
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KnightAR
join:2004-04-22
San Marcos, CA | reply to ColorBASIC
Re: Meh
I haven't heard any enforcement of this policy by Cox myself. I've had times before & after the policy was announced that I've gone over 500GB down in a month, and Cox didn't say a thing. |
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don756
@swbell.net
| I canceled my service
I canceled my service 2+ years ago due to the dl caps and their upgrade of equipment which I was going to have to pay $300 for. I had just finished paying for the original outrageous equipment and was constantly complaining to them about their lack of ethernet connectivity so I could connect my 3 PCs easier. So the DL limit is only 1 of the issues I had with them. Never again will I do business with this POS company. |
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