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Comments on news posted 2007-06-13 10:15:13: Light Reading speaks to an anonymous Verizon insider who says the average install of a FiOS connection on the east coast is nine hours, compared to four hours out west (ex-GTE territory). ..

page: 1 · 2 · 3 · 4 · 5
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ColorBASIC
8-bit Fun
Premium
join:2006-12-29
Corona, CA

Anonymous insider

Or corporate mouthpiece continuing a response to the unfounded claims of the CWA a while ago.

Just as I don't trust the CWA for the truth, I don't trust an anonymous "insider".

It could be a number of things from lot sizes out west, especially SoCal being a lot smaller (typical residential lot is about 1/8-1/4 acre), better weather, etc.
--
Macintosh Users Group Serving the Inland Empire

bamabrad

join:2006-01-27
Port Orange, FL
Solution?-

It's called 'Subcontractors'

Hooper
Premium
join:2001-10-22
Villanova, PA

I call BS

It is not because they don't want FIOS to succeed, it is because they get paid the same whether they do 1 job a day or 10. A VZ tech was out last week to install phone, tv and internet service at my neighbor's house. He commented to me that he needed to figure out a way to stretch this install because it was Friday and it was 95 degrees out. Thus a 3-4 hour install took all day.


odreian615

join:2006-01-18
Chicago, IL
reply to bamabrad
Re: Solution?-

I'll do you one better Illegals no just joking but I do agree with you on the subcontractors if the Union guys are holding back progress


Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ
And wasn't it mostly sub-contractors screwing things up in the beginning, like cut utilities, property damage, etc.?


floepie

join:2005-12-01

Not surprising.

Think that's bad? You should see how long it takes them to repair roads/bridges over here in the East. One cannot comprehend how long some projects require. Simply shocking. The U.S. flag draped all over these so-called construction sites and trucks is an embarrassment.


PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:
You mean like the BQE? LOL


h8verizonDSL
Had fiber today

join:2005-02-25
Middletown, DE

It's all about the assignments

Hello,

My FiOS install took 4 hours by one installer. FiOS TV took 4 hours by 2 installers, of which one installer was a trainee. In each case, the installers were only assigned one install per day. When they were done, they went to help other installers with installations. 9 hours for an install seems to be a stretch of the imagination.

brainlessdog

join:2005-11-30
Portsmouth, NH

Load of Crap

What a bunch of garbage. How about engineering? How about contractors placing the fiber all the way to the house? Comparing apples and oranges. What about contractors? They get paid by the job. The last Comcast Tech to my house was a contractor. They gave him 3 jobs in the 3pm to 5pm window. He said the regular techs do about half the number of jobs per day. I am assuming this is the same for Fios in the west.

yettavr6

join:2004-07-26
Plymouth Meeting, PA
reply to floepie
Re: Not surprising.

Amen to that. It's amazing how they can close down an entire lane of a freeway for 3 months just to patch some potholes. The best is when you are driving through that section at 20mph and you don't see anyone working.

Cod

join:2000-07-05
Greensboro, NC
4 techs for POTS install?

Been in telecommunications for 10 years, never seen more than one service technician needed to install a POTS line unless there were multiple lines & jacks going in and he/she requested assistance. Sounds like FUD.

subman87
Another day in the Brentwood

join:2000-11-24
Harrison, NY
reply to h8verizonDSL
Re: It's all about the assignments


My fios was installed over 2 years ago, Verizon sent 2 installers here, took them nearly 8 hours to complete the installation.
--
" more is lost by indecision than wrong decision."


floepie

join:2005-12-01

1 edit
reply to floepie
Re: Not surprising.

I'm not sure about the BQE, but I can only imagine. Is that the one that hugs the western limits of Brooklyn and Queens?

3 months you say? You should be so lucky!

kenyg

join:2001-02-09
Hatboro, PA
9 hours

Mine took 4hrs. There was one guy, he climbed the pole across the street, hooked it up, ran the the cable, installed... he was pretty busy. Was very knowledgable, bright young guy. Did a good job.
--
aye aye captain!

chemaupr

join:2005-06-06
Alexandria, VA

reply to Hooper
Re: I call BS

I have to agree. If your pay is not tied to your production they have not much incentive to move faster. They should required them an avg of at least 2 installations per day. If they cannot modify their pay then offer incentive to those that do exceed the avg.


danclan

join:2005-11-01
Midlothian, VA
reply to kenyg
Re: 9 hours

mine took 1.5 hrs for both the internet 18mo ago and tv a few months ago.

Sure i made it easy on them but so what...they were in and out and on to their next install they were grateful for not having to dick around all day at one home.


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

reply to chemaupr
Re: I call BS

said by chemaupr See Profile :

I have to agree. If your pay is not tied to your production they have not much incentive to move faster.
Then the opposite would be true. union Scale increase wages each year regardless of production or even performance.
No union is all performance AND production.

And thinking that going fiber will equate to LESS manpower is insane. Resturcture the current levels sure, but they will never need LESS techs to work with technology and demand.

Union BS propaganda.
--
CableFAQ.org/Technicians Unplugged


Alex G Bell

join:2002-07-02
Boston, MA


2 edits
Baloney!

"There's a good reason for it too. A typical POTS line install reportedly involves four different union techs working at different levels of the network hierarchy. FiOS is installed by a single technician [whose job classification is new and different than the old union POTS tech jobs]."

I don't know where they got this information from, but it simply is false. There are easily as many people involved in the FIOS install that you do not see at your house, and the job title (SST) is the same for either job in the North East.
--
"Remember, Comrade, people who are willing to destroy an efficient telephone system may not be playing with a full deck."


SteveCon
IBEW 2222 Boston, MA
Premium
join:2004-09-02
Burlington, MA
·Verizon FIOS

"..don't want FiOS to succeed"

Stating that Verizon installers "dont want FiOS to succeed" is purely BS. First and foremost, the IBEW in New England is firmly behind Verizon's deployment of FiOS, and actively supports the company's endevours for statewide franchises. FiOS is Verizon's future - and we IBEW members know it.

As far as "dragging our feet" goes, New England is home to some of the harshest weather in wintertime and is "right up there" with heat and humidity in summertime. Also consider that the plant infrastructure here is among the oldest around and can result in complications for an installation.

Combine these scenarios and it is plain to see that the AVERAGE install time can skyrocket. Working in a young physical plant in comfortable weather makes the work flow much smoother and a s a result, quicker.

The "insider" seems more like an outsider to me.
--
United we bargain, divided we beg.

ITALIAN926

join:2003-08-16
Stratford, CT
Hm

" Quality or Quantity, you cant have both. "
CWA workers

FiOS installations are quite complicated, Id rather a FiOS tech install my service CORRECT and NEAT than see them rush thru it half-assed.
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