  MxxCon
join:1999-11-19
Brooklyn, NY
1 edit |  Lieing b##tard scum!
justify the decision by noting it's an extra expense to have an already busy human being process the payment. THAT'S WHAT MY F##KING $90 MONTHLY FEE IS FOR YOU GOD DAMMED GREEDY B##TARDS!!!!!!!!
what's next? "HQ Toilet Paper cost recouping fee"?!
--
[Sig removed by Administrator: Signature can not exceed 20GB] | |
|
 | | | Re: Lieing bastard scum! AMEN...it's called the cost of doing business. | |
|
|  extreme50Formerly TwoKDialupPremium
join:2002-06-07
Coloma, MI | Do AT$T and Verizon even have local company owned payment centers? If so, do they charge extra to pay in person?
--
Meet Bill and Karolyn at www.theslowskys.com | |
|
| |  codeePremium
join:2001-10-01
Minneapolis, MN | Re: Lieing bastard scum! said by extreme50:Do AT$T and Verizon even have local company owned payment centers? If so, do they charge extra to pay in person? Not in my area (qwest). But, there are "payment centers" at a few stores (mainly grocery stores) where you can deposit your payment envelope for various services such as utilitles, teleco, and cable. This is more convenient then driving to a specific cable payment center anyways, as there are far more grocery stores then comcast specific centers around here.
I honestly still don't even understand why people would want to pay a bill in person in the first place though. Pay with credit/check card online, or get a money order if necessary to mail it in. You can't walk into the electric cos office to pay your bill, some with gas, water etc. and yet people seem to manage to pay those (well we have "payment boxes" around here I suppose). Are those multi-service payment boxes isolated to my area or do others have them as well? | |
|
| | |  JulioBachatero y Que?Premium
join:2003-03-19
Brooklyn, NY
kudos:1 | Re: Lieing bastard scum! so why is it free to go to the office to sign up for service, get a new box or modem but to pay them what you owe them they charge you.
--
Join the BBR MLB 2K7 League
The internet is a series of tubes.. | |
|
| | |  rodoke
join:2003-10-28
Carbondale, IL | There are plenty of reasons to use it:
•In at least in two houses I've lived in, the company center was between home and work.
•The company center allows you to pay with credit/debit card without having to go through creating some secondary account.
•It is equally simple to pay, whether or not you have the bill.
And plenty of reasons to prefer it:
•Relying on the internet to do business with my internet company seems like a catch-22 waiting to happen.
•While I'm driving to the company center, I don't have to listen to commercials unless I forgot my CDs and leave my radio on too long. While I'm waiting on the phone...
•I can't remember company center employees ever trying to upsell me or "retain" me.
--
英語の言葉は綴り難い。 | |
|
| | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Many phone companies WON'T take your payment in person.. NEVER HAVE! They have customer centers.. when you walk in, there are phones on the wall to pick up and talk to billing people like as if you called them. Further, they started payment location partners.. and many of them have charged a small fee to make the payment.
I LOVE how they try to make comcast out to be a bad guy for this.
Sprint: Payment Kiosk. Don't ask the rep to take your payment.
Verizon: Payment Kiosk - same thing.
The customer centers were originally started to handle the needs of customers for things like equipment changes, pick up or drop off. Setting up installs or disconnects. They were not intended for the routine "I wanna talk about, argue, and pay my bill" people who do it monthly.
Ever stood in line wanting to swap a box and you're in line behind 10 people who want to pay their bill in person because "my service got cut off and I wanna first argue about my bill because I don't even have a phone and then pay for the service I shouldn't be subscribing to in the first place"... and you're in line for 45 minutes to simply drop off a box.
Sure, some people will incur a fee where they maybe shouldn't. But for years, the mail has worked fine.. we also have the internet, telephone systems that can process payments and they all work wonderful.
To those that say its part of doing business... um, no it's not. It's just recent that payment centers started up and now they are flooded with a certain group of people that are a constant drain of resources (usually those who don't pay their bills on time) and they should pay the $1.99 fee.
Where's the outrage to the power company that charges me 8% of my total payment to make a credit card payment no matter what method I use to give them money? Anyone ever care to know how much it cost to make a payment to that saviour of a provider, DirecTV? Try a $12 Western Union quick collect fee.. not to mention you have to go to some of the shadiest places to make one.
Other people have been charging to take payments for years, yet here is the typical BBR spin to beat up cable, as usual. I guess this is just today's bandwagon thing to be irate over.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." | |
|
| |  cdruGo ColtsPremium,MVM
join:2003-05-14
Fort Wayne, IN
kudos:5 | Don't quote me on this, but I believe that company owned Verizon Wireless stores will take phone payments. I seem to remember dropping of a deposit or something when I first ventured out on my own.
--
Go Colts | |
|
|  MikePremium,Mod
join:2000-09-17
Pittsburgh, PA
W.O.W.
FairPoint
World of Warcraft
Alltel Axcess
Site Tools
2 edits | Satellite's best advertisement is greedy cable companies.
I'll never go back to cable unless I'm forced. That means if the sky falls down.
--
oh by the way, saying bastard in the title of a front page reply flags the post and everyone has to wait to reply. Titles edited to save time. | |
|
|  SNTPremium
join:2002-07-17
Satellite Beach, FL | said by MxxCon:justify the decision by noting it's an extra expense to have an already busy human being process the payment.
What about all the time that is going to be spent by the customers complaining about this fee when they learn of it at when they attempt to make the payment then don't because of it?
-SNT | |
|
| | | said by MxxCon:justify the decision by noting it's an extra expense to have an already busy human being process the payment. THAT'S WHAT MY F##KING $90 MONTHLY FEE IS FOR YOU GOD DAMMED GREEDY B##TARDS!!!!!!!! what's next? "HQ Toilet Paper cost recouping fee"?! Cingular, now ATT Wireless, in Florida charges a fee to pay your bill at a Cingular store.
Actually, some bathrooms do charge a fee! Ever been to an airport? 
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl | |
|
|  MysticGogetaThe Robot DevilPremium
join:2005-03-14
League City, TX | Mail it on time and stop trying to pay it at the last moment why do you think they do this? There is the people who rush in the last 20 minutes before their bill is over due.
--
Team Discovery-Join the fight | |
|
| | MxxCon
join:1999-11-19
Brooklyn, NY | Re: Lieing b##tard scum! so what.
as long as it's before due date, it is my total choice to pay whoever and whenever i want. even if it's 20minutes before the due date | |
|
| | | MysticGogetaThe Robot DevilPremium
join:2005-03-14
League City, TX | Re: Lieing b##tard scum! Pay it online mail it etc its just being responsible. | |
|
| | the state of the world today you owe us money, we charge you to give it to us.
you want money from an ATM, we charge you to get it. (if in fact the damn thing is working)
you want to transfer money, we charge you to do it.
enough already!
does this bullshit charge not fall under the "cost of doing business"? | |
|
|  ColorBASIC8-bit FunPremium
join:2006-12-29
Corona, CA
2 edits | Re: the state of the world today More and more companies are itemizing fees. Don't forget Verizon's regulatory recovery fees and you didn't use enough long distance fees. Dish Network also charges you to pay over the phone with a live agent and I think it's $5.
Next up from Comcast...watercooler recovery fee and parking lot striping fee.
Note they don't charge you to talk to an agent in store of you're ordering service.
As far as these fees...it wouldn't be so bad but even after ripping customers with bogus fees, Comcast will still take their yearly 3X inflation price increase.
--
Macintosh Users Group Serving the Inland Empire | |
|
|  intellerSociopaths always win.
join:2003-12-08
Tulsa, OK | if your bank still charges you to transfer money you need a new bank. ETRADE Bank doesn't charge for transfers between bank accounts.
--
"WHEN THE LAUGH TRACK STARTS THEN THE FUN STARTS!" | |
|
| | | I guess it's time for customers of nasty companies like this to start deducting $5 fees on their payments for the labor of writing a check or setting up an online bill payment. | |
|
|  Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | said by satellite68:does this bullshit charge not fall under the "cost of doing business"? Where do you think companies get the money to pay "the cost of doing business". It's either this or they raise the price on everyone. Seriously, theres only 2 groups of people who pay at the payment centers, luddite senior citizens, and individuals who can't afford cable in the first place and have to hurry in so the babysitter doesn't get turned off for the weekend. I'd rather them raise the rate on the individuals who use ancient-pay than roll it into another rate increase across the board. I just love how people seem to get all upset when a company exposes the fact that you're paying their bills instead of hiding it in a monolithic charge.
Hell, where are all the people pissed off that they only take actual money and don't let you barter corn for cable service.
--
Mooooooo!!! | |
|
| | | | Re: the state of the world today quote:
Where do you think companies get the money to pay "the cost of doing business
Reduction of exorbitant CEO compensation? | |
|
| | | | Wait a second. There are tons of low income people that pay for things at service centers because they don't have checking accounts etc.
To just blow them off because of their income is ridiculous and self centered. The end all is the company is just making up new charges to increase profits...pure and simple. | |
|
| | | | | Wamu lets you open a free checking acount with $1 And libraries have free use of pc's with internet..........but i guess is gonna a few exceptions to the rule | |
|
| | | |  RobIn Deo speramus, God Bless the USAPremium
join:2001-08-25
Kendall, FL
kudos:2 | Re: Wamu lets you open a free checking acount with $1 said by supertech315:And libraries have free use of pc's with internet..........but i guess is gonna a few exceptions to the rule Right because using a public computer do access your checking account is very safe.
--
YourIP.US - It's Your IP .. and more!
MySite.cx - Free Domain, Free DNS Hosting, plus other services.
rr.cx - Personal Site.. coming soon. | |
|
| | | | | Reviews:
 ·MSN
·Brand X Internet
·DSL EXTREME
1 edit | Not if you have bad or no credit! Wamu uses Chex Systems to determine your eligibility for a checking account. I once got denied by them for bad information sent to Chex Systems by Bank of America. THEY screwed up a payroll Direct deposit and then socked me with something like 15 overdrafts (B of A's computer is programmed to always processes the largest withdrawls first, regardless of the order you make them-that way they can overdraw you and charge more overdraft fees).
I protested them and when they refused to make most of them go away, I walked. They reported me to Chex Systems and when I tried to get a Wamu account I was denied. I successfully fought Chex Systems (owned by Deluxe Check Printers-NEVER use them for your checks!), but instead decided to bank somewhere that actually WANTED my business-my local Credit Union. | |
|
| | | | SNTPremium
join:2002-07-17
Satellite Beach, FL
1 edit | said by supertech315:And libraries have free use of pc's with internet..........but i guess is gonna a few exceptions to the rule I opened an account with WaMu for $0.05.
-SNT | |
|
| | | | | Re: the state of the world today Well if they don't have money for a checking account then WTF are they doing with cable. I only have cable b/c the school i go to gives us basic cable as part of housing i never ever had it at home and don't plan on having it at home waste of so much money. Books for the win. | |
|
| | | Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | said by AnonProxy:Wait a second. There are tons of low income people that pay for things at service centers because they don't have checking accounts etc. And those people are idiots, many of who don't bat an eye when they pay massive fee's to cash checks and borrow money short term. They are as poor as they are because they are stupid and short sighted.
said by AnonProxy:To just blow them off because of their income is ridiculous and self centered. I'm not blowing them off, if they want to run their finances at the level of a kindergartner that's fine, they'll just have to add the fee to the long list of fees they already pay for their lack of caring.
said by AnonProxy:The end all is the company is just making up new charges to increase profits...pure and simple. No, the company is making up new charges to increase profits and encourage people to make payments in a more cost effective manner. It's kinda what companies do.
Perhaps these low income people should ditch cable and all it's fees and throw that money into a savings account so that they can...you know...increase their profits.
--
Mooooooo!!! | |
|
| | | | | | Re: the state of the world today Combat Chuck,
You need to take the blinders off and stop insulting people you don't even know.
I do not have a Checking account, I have been checking account free for nearly 15 years. I have a savings account and that is it. I have 1 credit card that I have for emergencies only. I pay EVERYTHING with cash, If I cannot purchase it with cash, I do not buy it, plain and simple. I also make 30k + a year, so I'm not one of these low income people.
In your eyes it is cheaper and more cost effective.. for who? I do all my bill paying at one time, when I'm running around doing other things. the cost of the time and fuel is less in the long run them the fees, evolopes, stamps, etc that the bank, mail system would charge me. I also prefer to pay my bill in person, so if I have any problems, etc I can address them with a real live person rather then having to play the phone system roller coaster ride.
But to sit there and act like if someone is paying in person with Cash, that they are low and not of good standard is wrong, immoral, and just plain rude. | |
|
| | | | | Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | Re: the state of the world today said by NWR_Midnight:I pay EVERYTHING with cash, If I cannot purchase it with cash, I do not buy it, plain and simple. Then you would fit into the Luddite category as opposed to the low income category.
I have a free checking account, have not paid a fee that was not due to my own laziness (ATM fee) in over 5 years. Your excuse about not having a checking account which I'm guessing revolves around fee's (I'm going to assume it's not the conspiracy theory argument) is not viable.
--
Mooooooo!!! | |
|
| | | | amungusPremium
join:2004-11-26
America Reviews:
·AT&T DSL Service
| I have no idea why you're up in arms over somebody paying for something with cash...
Your argument:
"Seriously, theres only 2 groups of people who pay at the payment centers, luddite senior citizens, and individuals who can't afford cable in the first place and"
...and what... you're perfect and everyone else is just an idiot???
And then there's this quote I can't quite get over:
"run their finances at the level of a kindergartner that's fine"
If a kindergartener had a hundred bucks, they'd likely spend it on anything in the world other than cable tv/internet.
...I pay at the actual Cox office often. I like to give them money directly and get a receipt. There should be no problem with this, and they should not charge me for paying them.
If Cox somehow ever does, I will be infuriated. I can understand the pizza delivery people wanting to add $.25/$.50 for using a check - it is a service charge. Paying to pay with cash IN PERSON AT THEIR OFFICES is an outrage.
Now, to be fair, there are "collection" places around town, even a gas station... I still don't understand your beef with somebody paying for their service at such a location. As much as gas costs, maybe it's simpler for some people to stay on one side of town and pay the extra WHOPPING $1 fee at such locations... which is what their fee is from what I gather... I still personally drive across town to the actual Cox office and pay in person. Oh, and I also happen to have a checking account...
This has got to be the dumbest thing I've heard of in a long time. | |
|
| | | | | Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | Re: the state of the world today said by amungus:I have no idea why you're up in arms over somebody paying for something with cash... I'm not the one up in arms; as you'll notice, I'm not the one being charged for not having what most of the financially viable people in the world can be expected to have.
said by amungus:Your argument: "Seriously, theres only 2 groups of people who pay at the payment centers, luddite senior citizens, and individuals who can't afford cable in the first place and" ...and what... you're perfect and everyone else is just an idiot??? Yes, that's exactly what I said there...in code...you have to rearrange the letters, it's like a word scramble. The missing j is silent and the extra letters are used to throw at poor people.
said by amungus:If a kindergartener had a hundred bucks, they'd likely spend it on anything in the world other than cable tv/internet. They'd spend it on toys and candy instead of taking care of their obligations eventually digging themselves into a hole they'd have a very hard time escaping from, but they'd get to watch "Cribs" and "The View" for a while.
--
Mooooooo!!! | |
|
| | | | | |  ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3
·DSL EXTREME
| Re: the state of the world today said by Combat Chuck:I'm not the one up in arms; as you'll notice, I'm not the one being charged for not having what most of the financially viable people in the world can be expected to have. I dunno. I just like to keep my transactions simple. If I buy a product at $X price, then I should be able to hand you $X and be done with it. Works at every gas station, grocery store, and every other profit-seeking business I've come across.
As a customer, I shouldn't also have to pay you an additional fee to recoup the time you need to handle your own financial affairs. Sure, TicketMaster charges service & handling fees of their product...but I still haven't any example of where a business demands a fee to recoup simply handling legal tender. | |
|
| | | | | |  Homebrew1994Betzwood Basement Brewery
join:2001-11-15
King Of Prussia, PA | said by Combat Chuck:said by amungus:I have no idea why you're up in arms over somebody paying for something with cash... I'm not the one up in arms; as you'll notice, I'm not the one being charged for not having what most of the financially viable people in the world can be expected to have. Your statement that someone who uses only cash is not financially viable is ridiculous.
There are people that work for cash, shop keepers, gas station owners, landscapers. This does not make them financially unviable.
It is atypical to have no checking account today? Probably, but it means nothing.
For what it is worth, I think the $1.99 charge is pretty stupid.
--
My other cyber-pasttime, Where's George
Miserable Failure | |
|
| | | | | | | Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | Re: the state of the world today said by Homebrew1994:Your statement that someone who uses only cash is not financially viable is ridiculous. There are people that work for cash, shop keepers, gas station owners, landscapers. This does not make them financially unviable. quote:
I'm not the one being charged for not having what most of the financially viable people in the world can be expected to have.
»en.wikipedia.org/wiki/Adjective
--
Mooooooo!!! | |
|
| | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Many low income people are there because they've made some bad choices. The low income people often over spend, push the limits on time in paying bills or pay late and often are turned off, and on, and off again, and on, and off, and then the account is too big so it goes in their sister's name, their kid's name, and yes, even their dog's name.
What does this say? There is a certain group of people that often require more service and maintenance to keep them going. They are often on the phones a lot, they require more tech visits to pull and restart the service, they are often in the service centers, etc. If they are using more, why shouldn't they pay more? Or would you rather this group of people be subsidized by your cable bill?
Please also let me clarify what I said above about making some bad choices. While it IS true that people are often poor from bad choices, not all are. However, when you are not financially in a good position, some bad choices to make are spending money on services that are luxury or over spending on them for things like HBO, etc. Spending money on expensive sneaks (as I've seen enough of that going on) or enjoying big screen TV's from rent-a-center, all while often being on government (you and I) assistance, food stamps, cheating the system, as well as standing in line in these payment centers to get their service back on line.
Does this describe everyone and am I blanketing everyone? for those that generalize everything.. no, I am not. However, does it describe a good amount of those that are often found in the lobbies? YES.
It's no "self centered" and it's not "the" "company just making up new charges to increase profits" and not even "pure and simple"... costs are going up everywhere if you haven't noticed. This is like everything else. It's to control spending AND it directs it towards those that are causing an increase in costs.
Have you been to the grocery store lately? (Good example as profit margins are VERY slim there) Has anyone even noticed how expensive things get and how it is affecting everyone and everything? Example, store break (grain) that used to cost $0.99 is not at $1.59, cereal is more expensive.. milk, eggs, EVERYTHING!
The service centers were originally put in place to handle equipment needs, not to become a payment center.
You really need to look at the landscape and see how costs are passed along to people.
I see no issue with the $1.99 fee.
Also, you don't need a checking account to pay a bill.. you can go to the post office and get a money order for $1.05 (price as of today - and even those went up from $0.65 cents, another rise) and drop it in the box for free.
I hate to say this and sound like this, but generally, and this is a statistical fact, but there is a large group in the low income bracket that often abuse the system, use far more resources than others and drive up the cost to provide a service. So, pass the fee accordingly. My grandmother is low income and on social security and gets only $1050 to live on. Every month she sends a check in to Comcast, pays her bill for basic cable and if you look at her account, she's called the service center two times in 15 years.
personal choices....
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." | |
|
| | plat2on1
join:2002-08-21
Hopewell Junction, NY | said by Combat Chuck:Hell, where are all the people pissed off that they only take actual money and don't let you barter corn for cable service. the nerve of these companies! | |
|
| | |
| | | Homebrew1994Betzwood Basement Brewery
join:2001-11-15
King Of Prussia, PA | Re: the state of the world today said by ColorBASIC:said by Combat Chuck:said by satellite68:does this bullshit charge not fall under the "cost of doing business"? Where do you think companies get the money to pay "the cost of doing business". From the yearly 3X inflation price increases? I cannot recall the last time that Comcast raised the price of Internet.
--
My other cyber-pasttime, Where's George
Miserable Failure | |
|
| | | |  AtlGuy
join:2000-10-17
Marietta, GA | Re: the state of the world today I can certainly recall the last time they raised prices on cable tv though.  | |
|
| | | | | fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | Re: the state of the world today .. and I'm sure you can also recall how often they've been charged more by their providers like Fox news (who went from $0.35 to over $1.00 a month) as well too right? .. and not to mention the capital investments being made to upgrade the plants too I bet.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..." | |
|
| | | | | | AtlGuy
join:2000-10-17
Marietta, GA | Re: the state of the world today Nope I don't recall how often the cable companies are charged more. I've never been shown that information, but if you're privy to it I'd be more than willing to look it over.
Of course I understand about the plant upgrades, and with Comcast's profit margins there should be no issue with that.
I do look forward to next years yearly price increase though.  | |
|
| | | | | | | | said by fiberguy:.. and I'm sure you can also recall how often they've been charged more by their providers like Fox news (who went from $0.35 to over $1.00 a month) as well too right? .. and not to mention the capital investments being made to upgrade the plants too I bet. Then why doesn't Comcast and everyone else say something?
We all know that ABC/Disney/ESPN love their bundles that they make the providers pay for and I have seen, twice locally, how Comcast and ABC had a public battle (and stations going off the air for a day or 2.) Why doesn't Comcast say, "Because Fox news now charges 285% more (sounds more drastic this way), we have to raise rates for people to keep not only your local Fox Stations but all the other stations Fox makes us carry including (insert list here.)"
I bet if you did that, more subscribers would take your side in this though it might push people to demand ala carte pricing too. | |
|
| | MxxCon
join:1999-11-19
Brooklyn, NY | and next time when you get a messed up bill which can't be resolved by indian customer service, you'll have to pay $15 for talking to a human in their center.
it's your own fault for not speaking hindi! | |
|
| | |
See 19 replies to this post |
|
| | Reviews:
·Great Works Inte..
| said by Combat Chuck:Where do you think companies get the money to pay "the cost of doing business". It's either this or they raise the price on everyone. Well then, I want discounts on the plain cheeseburgers that I buy everywhere. I'm tired of subsidizing other people's condiments! | |
|
| | | | | Re: the state of the world today Next time I make a cash payment for something and they use the pen thingy to make sure my notes are not forgeries I am thinking about borrowing their pen thingy to make sure the notes they give me in change are not forgeries.
| |
|
| | | Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Erie, PA | said by ElJay:Well then, I want discounts on the plain cheeseburgers that I buy everywhere. I'm tired of subsidizing other people's condiments! Works for me.
--
Mooooooo!!! | |
|
| | | ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3 Reviews:
·DSL EXTREME
| said by ElJay:Well then, I want discounts on the plain cheeseburgers that I buy everywhere. I'm tired of subsidizing other people's condiments! Load up your burger with as much condiments as allocated, and then scrape 'em off in the trash. Keeps the farm workers employed, and you feel like you've gotten your money's worth. | |
|
| | | | said by Combat Chuck:Where do you think companies get the money to pay "the cost of doing business". It's either this or they raise the price on everyone. Seriously, there are only 2 groups of people who pay at the payment centers, luddite senior citizens, and individuals who can't afford cable in the first place and have to hurry in so the babysitter doesn't get turned off for the weekend. I'd rather them raise the rate on the individuals who use ancient-pay than roll it into another rate increase across the board. I just love how people seem to get all upset when a company exposes the fact that you're paying their bills instead of hiding it in a monolithic charge. Wrong again.
Some mortgage companies were deliberately crediting payments late so they could raise fees and get more money (Google Fairbanks Capital.)
If a payment by mail is somehow lost by the Post Office, credit card companies will charge you extremely high fees and raise your interest rates. Even if their bills are late or never sent either by regular mail or email (which I have seen happen.)
said by Combat Chuck:Hell, where are all the people pissed off that they only take actual money and don't let you barter corn for cable service. They are making more money selling it for ethanol. | |
|
| | |
See 11 replies to this post |
|
| | | | Screw the senior citizens and the poor?
--
Get Verizon FIOS,The Anti-DIOS | |
|
| | | | This is an interesting perspective, Chuck, especially in light of your own experience with Comcast's online payment process. This is a direct quote from you:
"[...]I finally threatened to turn them into the authorities for credit card fraud in an email and they stopped billing my card. [...] If you order service from ATTBI, just remember to keep you eye on the bill for billing inaccuracies, and do not use their automatic billing." [written on 9/22/2005]
»Review of Comcast Formerly ATT Broadband by Combat Chuck
And two years later you are saying that only luddites and po' people would have a reason to use a payment center. What are you smoking because I want some. | |
|
| | |
See 7 replies to this post |
|
| | ThalerPremium
join:2004-02-02
Los Angeles, CA
kudos:3 Reviews:
·DSL EXTREME
| said by Combat Chuck:Where do you think companies get the money to pay "the cost of doing business". I thought they get that money from the amount they're already currently charging me? Paying for service, and then paying to pay for the service is a ridiculous charge.
Companies should really keep things simple and honest. If you're going to charge $60 in services, and then a $5 fee, then give an estimate of $65. Seriously, it pisses me off to no end that companies advertise $X for a service, but then it's really $X + $Y + $Z in terms of mandatory fees.
Yes, their only choices to recoup the money is to raise prices, or nickle-&-dime screw their customers for every damn thing. Honestly, just raise the price, as sleazeball creative lying (or omittance) isn't at all conductive to a good business relationship. | |
|
| | |
See 7 replies to this post |
dogo88
join:2001-09-24
Old Bridge, NJ | cable, gotta love em! Remember we were told cable is like a BMW as compared to DSL which is the Yugo. If you got the BMW you pay. Just another of the many reasons to love cable. | |
|
 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | Just E-Pay It Why bother with paying an extra $1.99 or even 41 cents to mail the bill? Just pay it electronically at no extra cost and be done with it.
--
Only SHATNER is Kirk. | |
|
|
See 8 replies to this post |
|
kaila
join:2000-10-11
Lincolnshire, IL | What's the matter Comcast, +40% profit margins not enough? Unless their offices are swamped with chatty customers paying their bills, I'd think they would be grateful collecting customers money any way they can. For people who pay their bills using cash, in person is the only reasonable way to pay.
If they simply want to encourage people to use electronic or the autopayment system, they should offer cash incentives (one-time or recurring) for signing up (like many companies already do), without creating burdens for their customers. | |
|
|
See 6 replies to this post |
|
mitska
join:2001-12-25
Sarasota, FL | next fee I expect a new fee on my comcast bill, revenue loss due to FIOS in your neighborhood or some such nonsense... | |
|
 NJxxxJonDSLR'er from the 56k days.Premium
join:2005-10-22
00000 | that trip The trip to my comcast center I believe cost more than $S 1.99 in frickin gas | |
|
cacoPremium
join:2005-03-10
Whittier, AK | Not all markets! This fee is not being accessed by all markets. You will need to check you local area to see if this is the case. I can tell you for a fact this 1.99 fee is not being charged in Jacksonville and surrounding markets.
--
»www.seabee.navy.mil | |
|
| | Most Likely It's most likely to cut down on the amount of traffic at the local centers. gives the rep more time to focus on the people who are there NOT to pay a bill. | |
|
| | TWC-Mid OH Mid-Ohio is the one charging $5 to accept credit card payments, I believe now its even for checks as well. Before it was just $2 that they would sneak by you unless you watch your account closely. | |
|
 hambone42Peace, through superior firepowerPremium
join:2002-02-02
Manassas, VA | Why not give 'em a free loan, while you're at it? "Pay in advance -- for your convenience, and to save you time, you may make multiple payments"
That is the funniest thing I've read all day.
Perhaps Comcast's time & motion experts can explain the difference between processing a check handed to them in person, and processing a check presented in an envelope delivered by the USPS, and why the former apparently costs $2 extra to process.
I am so glad I no longer have to deal with those cretins.
--
Son, there's only one thing you need to know: HEMI | |
|
|
See 8 replies to this post |
|
 DadCooksPremium
join:2005-02-28
Kennewick, WA | This Is Becoming All Too Common Charter does the same thing and so do the cell phone companies.
I pay all my bills online, however it is not uncommon for these companies online payment sites to be "broken".
Most recently T-Mobile's online payment system was broken for more than a week.
It makes you question the competence of the whole company when they cannot keep an important part of their infrastructure working, then want to charge you because you cannot pay with the "free" methods.
I predict that soon you will have to pay to wait on hold to speak to that CSR, some has to pay the RIAA fees  . | |
|
| | | Re: This Is Becoming All Too Common You know what, it is all too common. I read all these complaints about how the clowns do business but everyone is so quick to sign up for the new thing. Cancel that cable tv for 6mo and see what happens then. I cancelled my Comcast and got OTA for hdtv and dnload rest of shows I don't get. I can't believe that I have been ok without 125+ channels. I signed for RCN internet at $26 a month. When you go in there to pay $1.99 tell them you also like to cancel tv service. | |
|
| | | Sprint doesnt charge me to pay in person; unless I use one of their dealers or Radio Shack. Other wise Sprint-Nextel stores are free. Some even have machines that accept cash so you don't have to wait. | |
|
| | Earnings out way customer service This is just another way to boost profits.
Whom will this hit? The folks that are unable to pay online / mail / check / credit card, and use cash at payment centers.
--
Reach out and Tap someone! | |
|
 Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | Funny My mortgage company just tacked on a "convenience fee" for paying online on their site. Of course if I open a checking or savings account with them, it goes away. So which is it? Is it cheaper for them to have me pay online or cheaper for them to have someone process mail? It' nothing but a money grab for Comcast and my mortgage company as well. | |
|
| | More money for CEO What may coming near you? Technical service and billing paper fees. More money for CEO. | |
|
 15063053This space for rent.
join:2007-07-22 | $ Soon Comcast will be charging per minute to speak to their annoying uneducated CAE's.
--
"THE SHOCKER"
2 for the pink and 1 for the stink. | |
|
 81399672Premium
join:2006-05-17
Los Angeles, CA
kudos:2 | They are totally right to charge extra The person is not their to take your payment but to deal with other issues, such as new customers picking up cable box, exchanging cable box because it's broken etc. If you do not wan to pay 1.99 then pay by check thru the mail or using drop box
--
i am not a lawyer but I do play one on the internet | |
|
vicorjhPremium
join:2007-06-24
Arlington, MA | Yeah... "Where do you think companies get the money to pay "the cost of doing business". "
Bull. This is called revenue enhancement. It wouldn't be a stretch to state that operating costs have already been factored into the overall rate in the first place.
Comcast is just joining the bandwagon and claiming that costs are forcing them to incure this additional charge. Which, by the way, is in-line with plausible deniability since they will never actually provide you with backing evidence to that effect.
It's only a matter of time that you'll be charged a fee for paying on-line as well. A $1.99 convenience charge. Why not, you don't actually have to drive to the payment center saving you sooo much in fuel. E.g., why not just pay Comcast for the "on-line" convenience. You wouldn't want to be able to actually pay for your service or something (as long as the government doesn't complain). | |
|
dsless
join:2001-05-16
Pittsburgh, PA | They cost me! To bad I can't send them a bill for my time when the issue is on there end and I have to speak to phone support that is clueless. | |
|
|  koma3504AdvocatePremium
join:2004-06-22
North Richland Hills, TX | Re: They cost me! said by dsless:To bad I can't send them a bill for my time when the issue is on there end and I have to speak to phone support that is clueless. We should be able to send them a bill after spending 2 or more hours on with Tech support for what we already knew there wasnt a problem on our end in the first place or we wouldnt have called them... then they would stop wasteing our time with scripts.....
--
† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!! The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!! | |
|
vicorjhPremium
join:2007-06-24
Arlington, MA | Payment Centers Oh, and by the way, Comcast calls their local offices (where you can return cable boxes, etc) Payment Centers. That's right, not service centers.
I read that as, place where you make payments. | |
|
|
See 7 replies to this post |
|
|
