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Comments on news posted 2007-08-02 18:34:29: [att=1196800,r]ISPs are kind of cute when they're little. They've yet to outsource their support, and investor demands haven't obliterated their moral compass when it comes to nickel and diming their users. ..

page: 1 · 2 · 3
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:
Qustion : How exactly is a small operator that's reselling ?

answer: Only 144 user reviews Maybe That is why?


kapil
The Kapil

join:2000-04-26
Chicago, IL

Kudos!

...to TekSavvy. These sorts of stories and the companies behind them need to be highlighted more often!

Business is tough...and the free marketeers would have you believe that stockholders and customers have competing interests. Obviously that's not true because if you screw one too many customers and go out of business, your stock isn't worth all that much.

Good companies that play by the rules, treat everyone fairly and make a fair profit, not that's the kinda' capitalism I could get behind!


kapil
The Kapil

join:2000-04-26
Chicago, IL

reply to Anonymous_
Re: Qustion : How exactly is a small operator that's reselling ?

Usually people only take time out of their busy days filled with watching Oprah or surfing MySpace if they're unhappy. Bad feedback always outnumbers the good kind, because if you're happy, you don't think of reporting that to anyone. So 144 positive reviews say a lot if they outnumber the negative ones.


Nightshade
sic semper tyrannis
Premium
join:2002-05-26
Salem, OR

Just goes to show

It's always the small businesses are more invested in customers than the big faceless corporation. Small businesses will do more for customers because they know customers are what creates their bottom line.

Big corporations always seem to lose that concept.
--
True Happiness Must Come From Within

MmmPancakes

join:2007-05-29
Toronto, ON

1 edit
reply to Anonymous_
Re: Qustion : How exactly is a small operator that's reselling ?

You can't expect all 20,000 Teksavvy customers to have said their piece on DSLR.

On the flip side, go check out the reviews for Bell Sympatico and you'll see a world of difference, just from the tone of the reviews.


AlexNYC

join:2001-06-02
Edwards, CO
Finally

Finally someone figured out how to run an ISP ...


Scoop

join:2006-08-05
Ottawa, ON
·TekSavvy Solutions..

Teksavvy is an awesome ISP. I've been using them for about 6 months and find them better than any others that I've used. The ability to employ people who can actually help you with your technical problems is important and the fact that the owner can be reached in this forum or by IM or e-mail is phenomenal. Keep up the good work guys.


shaner
Premium
join:2000-10-04
Calgary, AB

reply to Anonymous_
Re: Qustion : How exactly is a small operator that's reselling ?

How much did R0CKY pay bbr for this cover story?

Just kidding of course.

Being a longtime site member and a Bell employee, I've watched Canadian ISP's come and go from these forums (Ralph Doncaster, anyone?). But even I have to give Kudos to ROCKY and his team. They have consistently contributed positively around here, and if there was an issue, he's been honest about it. Many ISP owners on here have tried to blame Bell Canada for their problems when they crop up. But, not TekSavvy. They at least tell the truth and don't resort to the blame game when it suits them.

Good job Rocky!
--
I'm laying pipe,
all night long,
laying pipe,
to satisfy that woman.

- David Wilcox


Karl Bode
News Guy
join:2000-03-02

Host:
Road Runner
PC gaming GAMES
PC gaming Tech
He bought me an Alfa Romeo 8C Competizione, which, you know, I thought was totally fair.


ninjatutle
Premium

join:2006-01-02
San Ramon, CA
Eh

they're in canada so this is irrelevant. How much did they pay to have this piece written on them.


Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

said by ninjatutle See Profile :

they're in canada so this is irrelevant. How much did they pay to have this piece written on them.
What exactly is irrelevant? The fact that on DSLReports the #1 top ISP based on reviews isn't in the U.S., so that makes it irrelevant?
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mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB
·TekSavvy Solutions..
·MTS


1 edit
It just works.

Low price, great up times, honesty and know how.

Those words about sums it up.

BTW, they do NOT resell Bell as the article implies. They only lease infrastructure from Bell. The rest is theirs; servers, routers, gateways...

Kudos!


small correction


JayMan
Whoot
Premium
join:2002-06-05
Earth
·TekSavvy Solutions..

said by mazhurg See Profile :

Low price, great up times, honesty and know how.

Those words about sums it up.

BTW, they do NOT resell Bell as the article implies. They only lease infrastructure from Bell. The rest is theirs; servers, routers, gateways...

Kudos!


small correction

It's been fixed above as well.

--
COME ON OVER TO THE NEW »TekSavvy FORUM


renton
Come On You Spurs
Premium
join:2002-01-05
North York, ON
their secret?

Their customer support is the "secret" IMHO.


Scoop

join:2006-08-05
Ottawa, ON
reply to ninjatutle
Re: Eh

Irrelevant to you maybe. They don't have to pay anyone to write this. Trust me they earned it.

jpwalker

join:2007-05-23
teksavvy


1 edit
 the best for a reson

teksavvy deserves it all! after 5 years with rogers cable, my cheaper, faster, uncapped, unlimited teksavvy dsl is like freedom

keep it up TSI

edit
having the techs reading the forums doesn't hurt either!


Comment

@teksavvy.com

Hopefully, not deja vu all over again...

This has been the second time I've been lucky to get in reasonably early (able to have my initials as my 'name') with a good ISP.

First time (years ago) was with IDirect (dial-up) and it was a wonderful ride until the owner sold out to Look Communications who was able to turn it into sludge within a year.

That's always the problem - someone with both heart and brains creates something of value which someone else will then offer enough money to purchase and ruin.

But until then, we're going to enjoy....


KPaul

join:2007-02-08

1 edit
I love TSI

Woooooooooo!!!

Go TSI Go!!!

This is the company I am most loyal to on the planet!!!

I just noticed, they posted my thank you as the bubbly one!!!

I'm gonna be famous!


mlerner
Premium
join:2000-11-25
Nepean, ON
reply to Anonymous_
Re: Qustion : How exactly is a small operator that's reselling ?

Correction, they aren't actually a reseller. They have their own equipment and bandwidth.

backness

join:2005-07-08
K2P OW2

Teksavvy rocks

At first i gave them a poor review and one of the techs found me on this site and personally called me to resolve my issue without me even having to ask.

Now that i have spent 3 months on the rogers network i can't wait to get my teksavvy connection back

keep up the good work

Rogers sucks monkey balls!
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