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Forums » Videotron Imposes 'Extreme' Caps
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Comments on news posted 2007-08-16 16:35:05: Though our French is a little rusty, Canadian broadband provider Videotron has e-mailed their customers to let them know that starting October 1st, the company will be imposing a monthly 100GB cap (downstream and upstream combined) on their 10Mbps "E.. ..

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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

Fees could REALLY rise quickly with those charges

Users who go above the 100GB limit will pay an additional $1.50 (Canadian) per gigabyte.
If you are very heavy user, at those prices, your monthly cable bill could double pretty easily. Users of Videotron will have to keep a close eye on usage.
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bmn
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hiatus

Re: Fees could REALLY rise quickly with those charges

At least they price the overage in line with what most places charge for overage transfer. Anything over $1.50/per GB for overage is insane, especially the $5-$10 some providers are charging (it doesn't cost them anywhere NEAR that much).
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NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

Re: Fees could REALLY rise quickly with those charges

Yeah it's a great markup when they're paying 5-10 cents per gig.

If 50 dollars buys you 100 gigs and it's 1.50 dollars per gig afterwards they'd have to be losing money on the 50 dollars.

1.50x100 = 150 dollars. I feel for someone who's kids installs a torrent app.
kandyman

join:2003-08-20
Saint-Laurent, QC

Re: Fees could REALLY rise quickly with those charges

I just got my letter stating that as of October 1, 2007 total bandwith download/upload combined will be 100Gig and 1.50 per additional Gig.
Rick

ngage

@videotron.ca
Could someone please write up a list of other ISPs in the Montreal area that offer unlimited bandwidth plans?

portchop

@videotron.ca

Re: Fees could REALLY rise quickly with those charges

Since the max they can charge is $30 I consider my account unlimited.. you just add $30 to you monthly bill...

Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:

1 edit

haha

what a rip off

i get 10/1 for 35.00$

and 35$for the phone

i use about 5-6 GB perday damn that is 180GB per month
supertech315

join:2006-03-01
Perris, CA

You're Next

Cable co's are having a bandwidth problem this is something i can see happening here pretty soon 2 . Even though there is competition in some areas in others still none . so dont laugh 2 much m8
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: You're Next

said by supertech315 See Profile :

Cable co's are having a bandwidth problem.
No they aren't..
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aparis99

join:2006-10-24
Owensboro, KY

Re: You're Next

said by fiberguy See Profile :

said by supertech315 See Profile :

Cable co's are having a bandwidth problem.
No they aren't..
i agree.. cable co's have plenty of bandwidth to play with...

example, a few weeks ago, we were only using almost half of our bandwidth on an OC3, and we just upgraded to an OC12 and im sure we're always last to do upgrades around here lol
supertech315

join:2006-03-01
Perris, CA
·Verizon FIOS

Just read the apocalypses melt down . I didnt make this this up .
Cable TV operators trying to satisfy the increasing bandwidth demands of HDTV customers feel very much like the thrifty grocer who tried to cram ten pounds of potatoes into a five-pound bag," says vice president and research director Stan Schatt. "The increasing bandwidth demands on cable operators will soon reach crisis stage, yet this is a 'dirty little industry secret' that no one talks about.
fiberguy
My views are my own.
Premium
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Re: You're Next

said by supertech315 See Profile :

Just read the apocalypses melt down . I didnt make this this up .
Cable TV operators trying to satisfy the increasing bandwidth demands of HDTV customers feel very much like the thrifty grocer who tried to cram ten pounds of potatoes into a five-pound bag," says vice president and research director Stan Schatt. "The increasing bandwidth demands on cable operators will soon reach crisis stage, yet this is a 'dirty little industry secret' that no one talks about.
It's a good opinion piece. However, the guy is no where near correct.

Anytime people add the word/statement "... will soon reach crisis stage".. then it sounds like they have something to want out of the so-called crisis.

If cable were to migrate to more of an IP based system instead of fixed channel to frequency, or switch to SDV, and other reclamation techniques, there is PLENTY of "bandwidth" available.

Look at what U-verse is doing over twisted pair.. now, take coax/fiber systems and repeat.. what do you have? Not a crisis.. Long before I heard of Telco talking about IPTV, Comcast suits were talking about it in company meetings.. this was back in 1999 when they were talking about the direction where they were heading.

An old saying is "there's a doomsdayer in every crowd."
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bmn
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said by fiberguy See Profile :

said by supertech315 See Profile :

Cable co's are having a bandwidth problem.
No they aren't..
[sarcasm]
But there was an article yesterday saying there is so there MUST be a bandwidth problem...
[/sarcasm]
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Martindziad
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Thats so funny LMFAO

Anonymous_
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127.0.0.1
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my node is a ghost town

djrobx

join:2000-05-31
Valencia, CA
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The "bandwidth" problem cableco's have is not internet data, it's broadcast spectrum for HDTV channels. They have very little to do with each other. The vast majority of cablecos are still running on DOCSIS 1.1, which means the internet portion is only taking up a couple of channels.
aparis99

join:2006-10-24
Owensboro, KY

Re: haha

as bandwidth is free'd up, and analog turns into digital simulcast, there will be extra room for HD. we still run up to 77 on analog (75 analog channels) and can't wait for an all digital spectrum

pwn2009
Powdered Toast Man
Premium
join:2004-03-20
ComeByChance

bandwidth charges limit?

is there a limit as to how much they will charge you for excess useage? Bell charges upto 30$ max for bandwidth charges.

stevek1949
We're not in Kansas anymore

join:2002-11-13
Virginia Beach, VA
·Verizon FIOS
·Verizon Online DSL

Re: bandwidth charges limit?

Here is the translation (courtesy of Google):

For this reason, you profit from an unlimited capacity of remote loading, which from now on will be established has 100Gb combined (downstream/upstream), that is to say a limit of consumption which should answer amply has your needs. Thus, from October 1 next, there will be combined expenses for consumption exceeding the monthly limit of 100Gb. These expenses will be surplus 1,50$ by gigaoctet.

adisor19

join:2004-10-11
·Velcom
·TekSavvy Solutions..
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·Videotron

said by pwn2009 See Profile :

is there a limit as to how much they will charge you for excess useage? Bell charges upto 30$ max for bandwidth charges.
Nope. There is NO limit for the extreme tier. In other words, prepare to get raped by Videotron as soon as you go over your new 100GB cap.

Adi

hobgoblin
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Re: bandwidth charges limit?

said by adisor19 See Profile :

Nope. There is NO limit for the extreme tier. In other words, prepare to get raped by Videotron as soon as you go over your new 100GB cap.

Adi
Or dont go over it?

Hob

adisor19

join:2004-10-11
·Velcom
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Re: bandwidth charges limit?

said by hobgoblin See Profile :

said by adisor19 See Profile :

Nope. There is NO limit for the extreme tier. In other words, prepare to get raped by Videotron as soon as you go over your new 100GB cap.

Adi
Or dont go over it?

Hob
Was that sarcasm ?? There are a LOT of DSL ISP's out there in Videotron's territory offering unlimited access for around 30$ a month. Why the hell would i watch my consumption to make sure i don't go over their stupid cap instead of switching to another provider ?

Unfortunately, a lot of users don't have this luxury and ARE going to get raped come the month of October..

Adi

hobgoblin
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Re: bandwidth charges limit?

Nope no sarcasm at all.

Leaving out the fact that I think 100 Gb is an enormous amount of Data, no one is getting raped.

They just cut their usage back to the norm.

Hob
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markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

Re: bandwidth charges limit?

said by hobgoblin See Profile :

Nope no sarcasm at all.

Leaving out the fact that I think 100 Gb is an enormous amount of Data, no one is getting raped.

They just cut their usage back to the norm.

Hob
100gig is not a huge amount of data. That is only ten 1080p movies. I download that in a week. lol Glad I don't have caps with my isp.

hobgoblin
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Re: bandwidth charges limit?

I believe downloading 40 movies in a month...is totally and utterly excessive?

How much do these movies cost to download?

Hob
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xo

join:2007-06-15
Perry, FL

Re: bandwidth charges limit?

said by hobgoblin See Profile :

How much do these movies cost to download?
i fail to see how that's any of your business.

JammerMan79
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join:2004-05-13
Prince George, BC

Re: bandwidth charges limit?

agreed... what does that have to do with anything

hobgoblin
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said by xo See Profile :

said by hobgoblin See Profile :

How much do these movies cost to download?
i fail to see how that's any of your business.
As the question was not directed to you it's actually not any of yours, but thanks for your concern.

Hob
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JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC

1 edit

Re: bandwidth charges limit?

good thing that you sent the message in an IM and not in a public forum... oh wait...
xo

join:2007-06-15
Perry, FL

2 edits

Re: bandwidth charges limit?

oops
xo

join:2007-06-15
Perry, FL
+1

xo

join:2007-06-15
Perry, FL
so now we have you dictating to everybody what the norm is? boy, are we lucky to have you! those are some really innovative ideas you have. why doesn't everybody just switch back to dialup too, because nobody really needs more than 5 KB/s.

See 12 replies to this post

wifi4milez
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said by hobgoblin See Profile :

Nope no sarcasm at all.

Leaving out the fact that I think 100 Gb is an enormous amount of Data, no one is getting raped.

They just cut their usage back to the norm.

Hob
I agree. I have never once come anywhere close to 100Gb of data in a given month. 99.99999% people who exceed 100Gb are clearly pirating movies, music, or software. And no, I am not buying the whole "linux distro" crap that you all claim is what makes you consume so much bandwidth. Good for this ISP, this is a much better solution in my opinion that traffic shaping (not that I necessarily have an issue with that either), and even heavy users should be fine with this. Let's not forget that for a few dollars more anyone can upgrade (yes, I actually suggested it!) to a business class connection if their provider offers it. For those without providers that offer this option, then just stop the rampant thievery and get a life.
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BloodRoses
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Re: bandwidth charges limit?

Click for full size
100GB is not very much at all. Here's a screenshot of my bandwidth usage for the past couple of months. I rarely ever have time to download things at home anymore, so I don't even use my connection that much. This is how much of it I actually use. Would they come after me? No. But if I actually had time to do anything besides a little Youtube, play a game, browse and e-mail... I'd be using at least double that.
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wifi4milez
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Re: bandwidth charges limit?

said by BloodRoses See Profile :

100GB is not very much at all. Here's a screenshot of my bandwidth usage for the past couple of months. I rarely ever have time to download things at home anymore, so I don't even use my connection that much. This is how much of it I actually use. Would they come after me? No. But if I actually had time to do anything besides a little Youtube, play a game, browse and e-mail... I'd be using at least double that.
Even if you doubled it you would be well under 100. I use the internet a lot, I also use my Slingbox, and I dont even use as much as you. You will notice that in June I had over 100GB of upload, however that was actually a data transfer on my local network.
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BloodRoses
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clubs:
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Re: bandwidth charges limit?

Last month was 54 x2 = 108. Month before was 71 x2 = 142. Also, as I said, it would be at least twice that. Probably much more.

Your use is ridiculously low. 1GB of use is probably just updating software for me. Not even browsing anything.

Also, mine is WAN traffic only and for my entire network (so all of my computers are included, not just one).
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Freezone

join:2000-09-29
Southfield, MI
The limit would be the total possible bandwidth usage of the connection in a monthe -150gigs times $1.50 plus tax

greendragon
Premium
join:2003-09-20
Stewartville, MN

This might be a good idea....

I don't download that much a month, so that may sway my opinion on this...

Anyway, a cap and then a way to exceed the cap if you so choose is actually a good idea. Well, a good idea if it is meant to calm some of the bandwidth hogs.

My only concern is when the average user is downloading more than 100GB monthly on average then the cap should increase and their network should have been previously upgraded to handle it.

If this is a way for the ISP delay a needed upgrade then I think it's a terrible plan...
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chakey
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Gladstone, NJ
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1 edit

Honest

At least you know up front what your limit is. I'd rather that than some mysterious unknown "unlimited" cap.
bmn
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Re: Honest

said by chakey See Profile :

At least you know up front what your limit is. I'd rather that than some mysterious unknown "unlimited" cap.
I agree... If ISPs are going to cap their users, they should at least post what those caps are so that existing and perspective users can make educated decisions about whether or not they will use the service.
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fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

grrrrrrrrr!!! stupid international ISP's!!!

MANY ISP's from other countries always do this crap!!! they are monopolies who BADLY need some american ISP's to move in and compete with them!!!
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fiberguy
My views are my own.
Premium
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Re: grrrrrrrrr!!! stupid international ISP's!!!

Monopoly has nothing to do with why other countries do this.. They're networks are not as good as ours and they have to instill controls.. this is how they do it.
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"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."
denden2002

join:2002-08-30

Re: grrrrrrrrr!!! stupid international ISP's!!!

interesting point... then they should upgrade to keep with the times, what do they expect people to use less bandwidth as time progresses? the internet is evolving and the content is evolving, the content distributers should evolve with the demand.

or we should bring in the french and have them run our ISPs at least then the job would get done right.

swintec
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Alfred, ME
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said by fonzbear2000 See Profile :

hey are monopolies who BADLY need some american ISP's to move in and compete with them!!!
Maybe Time Warner or Comcast will buy them...seems to be how it works.
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ryanthadude2
Blah

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Walkerton, IN

Re: grrrrrrrrr!!! stupid international ISP's!!!

Then watch their service go down the tubes!

Guspaz
Guspaz
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join:2001-11-05
Montreal, QC
·Colbanet

How are they a monopoly? Everywhere Videotron serves, you have the choice of dozens of different broadband ISPs with technologies such as ADSL, ADSL2+, wimax, 3G, etc.

Myself, seeing Videotron as too expensive, just signed up with an ADSL2+ provider. If they don't satisfy me (because they don't have a very good rep), I'll sign up with an ADSL provider that I've got my eye on.

So, where is this monopoly, exactly?
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adisor19

join:2004-10-11
·Velcom
·TekSavvy Solutions..
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·Videotron

New cap = crap

I appreciate Karl's posting of this, but Karl, you should redo it again sometime in the morning once you get a hold of the English letter cause now it's a little late and won't get too much exposure unfortunately.

We need to make this visible to a LOT of people otherwise Videotron won't feel the hurt.

Thanks for your help as always

Adi
grouchy951

join:2000-09-23
Chicago, IL

Accurate usage measuring?

The ISPs need to have accurate usage meters available. They also need to provide better filtering for spam and other external garbage that would eat into your usage cap.

koolman2
Premium
join:2002-10-01
Anchorage, AK

3.25 GB/day

Quite a bit... That works out to be a constant 315 kbps stream, 24/7 nonstop.
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dbag

@videotron.ca

Videotron

My Usage last month was 369gigs.
Ouch!!!
I better find a new provider soon, or get a part time job.
I've already talk to a couple of co. that offer 5Mbs for about $30.00 and they advertise no block port,no limit and no traffic shaping.
broadweave

join:2007-06-15
Lehi, UT

Utopia Providers Cap

Both MStar and XMission on the Utopia have fine print of 100GB cap on standard 15 Mbps Symmetrical services. I know XMission charges $50 for an additional 100GB if you go over. Not sure what to think of that when services is $40 to begin with.

Lowtarget
Premium
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Alger, OH
clubs:

Re: Utopia Providers Cap

I'm just glad that roadrunner dont have a cap limit.

Cheese
Premium
join:2003-10-26
Naples, FL
clubs:

Re: Utopia Providers Cap

said by Lowtarget See Profile :

I'm just glad that roadrunner dont have a cap limit.
Sony....

brooklynman4

join:2004-09-07
Brooklyn, NY

Heads up

At least they tell people .
whiteyonenh

join:2004-08-09
Keene, NH
clubs:

Glad I don't have Videotron....

I have used over 50GB combined up and down in 9 days, I would hate to see what my bill would be on Videotron. Glad I have a service without useage caps.

yghjbngfh56

@bell.ca

who cares...

No worries, all you have to do is switch to the inferior package. 7.1 Mbit/s instead of 10 but 20/10 limit per month. If you go over it, you have a maximum of 30 $ per month and that give you the same price. Who cares about the 2.9 Mbit/?

po134



Re: who cares...

Not true.

Extreme: 65$
Normal: 49 + 30$ = 78$ (Assuming you don't have videotron's IP phone)

IT'S a 14$ increase for less speed !

The only "interresting" option is to switch to normal for enterprise wich is currently 70$, so a 5$ increase from my current 65$/month.

In Quebec city there are only 2 real network: Cable and ADSL and my house can't even get 3mbits on ADSL so it sucks. I'm stuck to CABLE and both videotron and cogeco has a 100GB cap.

Monopoly? Sympatico 100GB, Videotron 100GB, Cogeco 100GB.

asdfdfdfdfdf

@Level3.net

This thread makes us look like a bunch of cranks...

There have to be some limits because there are always people who are incapable of exercising the most basic self-restraint. 100GB is hardly crippling.
If people don't show some common sense providers are going to throw up their hands and write us all off as lunatics.
Can't we help ourselves by trying to appear reasonable?

ngage

@videotron.ca

Re: This thread makes us look like a bunch of cranks...

My home network can use a combined 10GB a day just by browsing websites. No pirating whatsoever. That alone is over the 100GB cap in 10 days! The internet is evolving, and the ISPs need to eveolve with it!

Augustus III
If Only Rome Could See Us Now....

join:2001-01-25
Gainesville, GA

so

What is the point of them offering more speed when said speed is useless?!

nobody needs 10mbps for web browsing.. this type of bandwidth is aimed at the bandwidth leechers that easily reach 300gb+ monthly.

When will people wake up to what is going on? Keep screaming you want more speed.. they'll give it to you.. thing is you can only use it for 2 days out of the 30 you are paying for. Sounds good doesn't it

asdfdfdfdfdf

@Level3.net

Re: so

Why is it useless? Why assume that people buy high speed connections to keep them maxxed out 24 hours a day? Speed of transfer doesn't need to have a constant relationship to amount transferred.

Granted there has to be some reasonable relationship between the two. For example a 10mb connection with 5GB monthly transfer would be useless. Still there are probably people who would like the speed without necessarily wanting to use it 24/7.

For example someone wanting to download a linux iso might be able to do it in 10 min with this connection vs. 1 1/2 hours with a slow dsl connection. Such a person could do something like this well over 100 times a month with a 100GB cap. Is this useless? Not for everyone. Some people don't use the connection constantly but want the speed when they do use it.

Unhappy

@videotron.ca

Busines plan? DSL?

MY beef is that they are still marketing that service as 'unlimited'. Like said Edmund Dantes (cited from memory) "Unlimited is not 5, 10 or 100 millions, I could get that anywhere, I am here for unlimited".

I used, 8G, 40G and 80G in the last 3 months respectively. Because of the unlimited I started to host an FTP site on a NAS for friends and family, the bandwidth exploded!

The CAP gets here just when I need to get over it. After 3 years with them!

I see they have a 'business' plan also indicated as 'unlimited' for only 5$ more. Anyone knows about this? Is the 100G also applies to businesses (that would be lame).

As for the user mentioning downgrading the package, that has a 30$ limit on penalties. Are you sure? No mention of the 30$ limit on the site only the 8$ per gig penalty.

Any other recommendations anyone? Good DSL on the south shore?

Thanks.

ngage

@videotron.ca

Re: Busines plan? DSL?

the $30 limit is there.
Vandal

join:2007-07-17
Canada

Boooooourns

This is bullshit. I suggest everyone to download and upload at max speed a lot of big torrents 24/7 while it is still unlimited and then cancel your contract.

Verizon please come to Montreal to kick Videotron's ass kthxbai.

3SGTE
ST215W
Premium,MVM
join:2000-11-23
there
clubs:

Re: Boooooourns

said by Vandal See Profile :

Verizon please come to Montreal to kick Videotron's ass kthxbai.
ROFL....

Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs:

A few good things

1. They are telling you what the limit is.
2. They allow you to monitor your current usage.
3. Current customers can cancel if they don't like it.

All other problems with bandwidth caps apply.

dadddycool

@videotron.ca

Re: A few good things

1.true
2.true
3.not true . I just finished talking to bastards in videotron,yes you may cancel your contract but you have to pay 120$ penalty if your contract is not over .

the only chance we have to bypass the new limits is to contact
office de la protection du consommateur Quebec and make lots of complains
»www.opc.gouv.qc.ca/programmes/pe···s_en.asp

here some good pointers that you may use in your complain:
if you call videotron and complain witch I did their answer is : WE CLEARLY EXPLAIN THE THE BACK OF YOUR MONTHLY INVOICE THAT VIDEOTRON HAS THE RIGHT TO MODIFY HIS SERVICES
BUT NOT THE PRICES .
well the point is I made my contract over the phone and you don't receive an invoice till a month later witch by that time you are already stuck with a one year contract.

well I personally asked about an unlimited service over the phone and no one said anything about the fine print in the back of my bill witch I was to receive.

btw if any of you guys know an ISP with no cap in montreal area please refer it to me
thank you
Skippy25

join:2000-09-13
Hazelwood, MO

Re: A few good things

Wrong. They can't change your terms of service without giving you the ability to not accept them without charge.

maplesugar

@videotron.ca
Ditributel offers a no limit internet service.

chrisshea

@videotron.ca

videotron ****ers

i been on videotron for liek 5 years
been on extreme since it was available and IM TOTALY pissed
i download a average 240 gigs a month and 140 gig upload
can u imagine the price these guys want to charge me for a service im already gething

Oh and nobody seem to mention that they are CUTTING are service and charging us SAME price??

what the hell

soo will they call me next month and tell me i can just use my home phone for the first week of then month but have to pay full price

or they cut my tv channels by 80% and charge me 100%

this is ridiculus

mafia isnt this ilegal

techmtl

@videotron.ca

Re: videotron ****ers

I agree, if you buy a car with an airconditioner then bring it in for service and the mechanic takes out the airconditioner and doesn't compensate you for it would you accept that? I believe we have to span together and make a better solution for internet access.

If enough people are willing to get involved we can either build our own wireless network or possibly convince another ISP to open up and provide us unlimited high speed without caps. Individually we have little power against large corperations but if we span together we are undefeatable. Companies are supposed to serve us, not the other way around.
alull

join:2007-08-17
Sherbrooke, QC


2 edits

downgrading to the High Speed Internet package

how many people are gonna downgrade to the limited package and pay the additional 30$ fee?
i did it before upgrading to unlimited but now i'm seriously considering going back.

also, anyone with that package get a letter about Videotron lifting the cap on the 30$? yes, no? i dont wanna get gouged once i get there by not being informed. i'm trying to figure out my options. thanks.

anachemia

@videotron.ca

Re: downgrading to the High Speed Internet package

Good question about lifting the cap - Customer Service said no, but who knows. Still, the prospect of paying $5 per month for a 30% reduction in speed really pisses me off.

Another alternative is to switch to Business service for $99 per month (with contract).

I checked with the Office de Protection de la Consommateur about what recourse we have against the Tron, and they informed me that while you can't sue a company in small claims court to uphold the terms a contract, you can sue for damages. So I might switch to the Business service to preserve the Unlimited downloads, then sue Videotron for the damages (additional fees incurred over the life of the contract). I am sending them a nasty letter today to inform them of this; we'll see what happens!
Forums » Videotron Imposes 'Extreme' Capspage: 1 · 2


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