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Forums » Getting $10 AT&T DSL Still a Pain?
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Comments on news posted 2007-08-20 08:53:51: AT&T's $10 768kbps DSL service, required as a BellSouth merger condition, was quietly launched and isn't advertised (AT&T's CEO says users don't want it). ..

page: 1 · 2
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AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß
Make them tkae out ads!

In major newspapers.

Frist!


AGBell

@cox.net
surprise

link doesn't work- don't waste your time


shutrbug

join:2000-10-18
San Jose, CA

Website won't let me order

I already have DSL via Sonic.net, although my contract expired. When I clicked through the links, this is what I got.
Our system indicates that you already have DSL or high-speed Internet access service installed on this phone line, or you have already placed an order. Please check the number and if incorrect, or if you would like to establish service for another line, try your order again.

Residential customers, if you continue to receive this message in error, please contact our customer service center at 1-877-722-3755 Mon-Fri, 7am-9pm; Sat 8am-5pm, closed on Sunday. Business customers, please call 1-866-722-9246 Mon-Fri, 8am-5pm.

Thank you for your interest in AT&T Yahoo! High Speed Internet.


Karl Bode
News Guy
join:2000-03-02

1 edit
It's for new customers only....(or customers who haven't had it in 12 months)


idjk

@sprintlink.net
reply to AGBell
Re: surprise

AGBELL is that you Paul?


ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs:
·VOIPo

reply to Karl Bode
Re: Website won't let me order

said by Karl Bode See Profile :

It's for new customers only....(or customers who haven't had it in 12 months)
I thought that was specifically AT&T/Bellsouth customers. Should not apply to Sonic.net customers.
--
FWD#: 223611


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
·Comcast

reply to shutrbug
said by shutrbug See Profile :

I already have DSL via Sonic.net, although my contract expired. When I clicked through the links, this is what I got.
Our system indicates that you already have DSL or high-speed Internet access service installed on this phone line, ........
This is a common problem for users of rebranded DSL lines,
the line owner (AT&T in this case) can't cutoff an third party DSL user, and even if you call Sonic.net to disconnect that maynot show up in the AT&T status/order computer for weeks.
You might have more luck via the phone, but I this problem shift from a third party back to verizon, according to them I would have to quit the third party then wait one or more weeks before verizon to reinstall.
When they cut the DSL off they also killed my phone line for a 3 day holiday weekend, so I canceled the verizon DSL and bought a cable modem.


dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest

User's don't want it?

Please, your average Joe is looking for a bargain. You're just TOO CHEAP to advertise it because you're not going to make any decent profit from it. You want to be a monopoly? Fine, but abide by the conditions.
--
"You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com.


Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Ok..here's my results..

Having seen this story posted, I rushed right on over to my friendly AT&T site. (lol..)

And, with breathless anticipation..I tried to order their 10.00 service. (we all KNOW I haven't had AT&T DSL before..right gang? )

Here's my experience with it.

First of all, I don't have a landline.

And so, after clicking that little linky thing down below..I get prompted for my address.

So..I enter it.

And it comes back with a list of addresses that COULD be mine.

Ok..there's one on there that looks like it's it..and their site tells me to enter it EXACTLY in the format requested.

So..I do that.

And..it then comes back with...

the same exact list of addresses it could be.

But no AT&T..really..I'm on this here list and I just entered it EXACTLY as you wanted me to.

And..doing it again just to make sure my morning coffee really did kick in and it wasn't MY Fault the first time around..it comes back and gives me..

the same exact list of addresses it COULD be.

Anyways..after 5 or 6 attempts at just getting past that very simple stage I FINALLY get a combination to work.
Mind you..it wasn't the combination Their site recommended..
I used my own RR..errr...Comcast rick ingenuity to arrive at that.

Anyways..BINGO!! It says..Rick..is THIS your address?

Wow..yea. Imagine that..it's the same one that was on your list before and..jeesh..i don't THINK i've moved in the last 10 minutes.

Anyways...Bingo again!! WE HAVE A MATCH!! Alarms start going off and balloons start dropping down!!

The page starts to refresh and....

We're sorry..DSL isn't available at your address...would you like to enter your email address and be informed when it is?

HAHAHAHAHAHA!!!

No thanks AT&T...Really..I'll manage to live somehow without it!!

And..oh..btw..the really funny thing is..i live exactly 1 mile from your Central office..as in 5000 feet or so.

Trust me..It's available.

LOL!!!

Gawd..Comcast is going to put you out of business.

That much.I am sure.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!


jmullins39

@cox.net
Dream on .. Concast couldnt put anyone out of business. ATT is killing concast


Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX
reply to tshirt
Re: Website won't let me order

Just to clarify, this is NOT "rebranded" DSL - it is sold wholesale to the ISP. There is a difference.


Boricua65

join:2002-01-26
Puerto Rico

Revamped Site

Yeah, I tried the link above and didn't get the $10 offer but the $14.99. I'm sure AT&T revamped their site to make it harder not easier to find the cheaper offer. I tried the link at the bottom of their page (which used to get your there), but no longer works.


mrleland

@comcast.net

as a stockholder

i want them to bury it and put as many obstacles they can legally get away with in front of this 'product'. it pisses me off that at&t allowed themselves to be hoodwinked into offering something so out of line with the market and is guaranteed to loose money.

I would have much rather seen them offer to wire up schools or give money to charity than this piece of work.


kalphearion
In nomine Patri
Premium
join:2003-11-08
Denver, CO
clubs:
reply to jmullins39
Re: Ok..here's my results..

Ok, show me the data that ATT is killing Comcast....

vinnie97

join:2003-12-05
Mesquite, TX
reply to mrleland
Re: as a stockholder

Maybe you should've thought twice before investing in the antiquated deathstar network.


fcc fine em

@verizon.net

let the fcc do it's job

file breach of merger complaints against AT&T, these are conditions of the merger between at&t and bellsouth.. if they re-neg or make it exceedingly difficult to subscribe, written complaints should go directly to the FCC who rubber stamped this fiasco.


justgoofingoff

@comcast.net
 for hahas I tried to see if it would accept me

Nope can't find my phone number or address. ain't that "convenient".

ace1974

join:2007-06-09
Goldsboro, NC

reply to kalphearion
Re: Ok..here's my results..

said by kalphearion See Profile :

Ok, show me the data that ATT is killing Comcast....
AT&T make more money in their wireless division than Comcast does with all there services combined lol!!


gooch

@comcast.net

easy

took me all of 10 min to successfully sign up for the 10 plan. when i put in the number the option for the 10 plan was there i selected it and got the stuff came like 3 days later. i did it for my mom and asked her to see the bill when it comes and she was only charged the 10 bucks

beaups

join:2003-08-11
Hilliard, OH

Good luck with your first bill. I was charged 14.99 and called and said "I ordered $10 DSL". Their response? "We don't have $10 DSL, sorry". I spoke with 3 different people and even emailed the confirmation of my web order. All 3 REFUSED to correct this....I short paid my bill and wrote a letter explaining, as well as included a copy of my web order. Fingers crossed......
Forums » Getting $10 AT&T DSL Still a Pain?page: 1 · 2


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