HateVerizon
@rr.com
1 edit | On hold with them now
Spoke to 2 people that had difficulty speaking english, then a woman, now on hold another 33 minutes more waiting to find out why I was billed for services never installed. |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | We all know about this...
We all know about the billing issues - how about getting them to admit TO THE TECHNICAL ISSUES AS WELL!
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"ONE team - ONE city - ONE dream!!" |
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bamabrad
join:2006-01-27
Port Orange, FL | Just wondering....
how many of these 'errors' are in the company's favor? Could this be a clue to why it takes so long to be corrected?-Just a thought.... |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
|  Racist caption on pic
Do we really need racial stereotyping captions on the story pic?
»/r0/download/1···b200.jpg
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Internet News
My BLOG
My Web Page |
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MemphisPCGuy
Senior Systems Engineer
Premium
join:2004-05-09
Memphis, TN
·Comcast
1 edit | Actually I do believe it's a parady based on roflcats.com
»www.roflcat.com/im-in-your-pc-ea···urtz.php
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»www.memphispcguy.com |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | reply to TKJunkMail
racial stereotyping? |
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JAAulde
yum yum yum yum yum
Premium,MVM
join:2001-05-09
Hagerstown, MD
1 edit | reply to JeepMatt
Re: We all know about this...
said by JeepMatt  :We all know about the billing issues - how about getting them to admit TO THE TECHNICAL ISSUES AS WELL! I have had very few technical issues with VOL over the past few years (though admittedly, when I do, the tech support is generally a frustrating experience). But it is their billing systems which have caused me immense headaches and much lost time. My worst one took about 7 months of constant calling and emailing to get it straight. |
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TechieZero
Tools Are Using Me
Premium
join:2002-01-25
Wesley Chapel, FL
|  LOL! Gee...
Too bad they let go many of the programmers working on their "quality" billing system and dropped many of the decent *in-house* programming staff they had supporting billing and balancing --- outsourcing it all.
WTG Verizon! Penny smart and dollar stupid!!! |
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Rhanlav
Dook?
join:2005-01-28
Jacksonville, FL | reply to TKJunkMail
Re: Racist caption on pic
Would this be a bad time to mention »icanhascheezburger.com/ ?
That site is full of stuff like that, but about cats. Why? Because cats are funny. |
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amejr999
Eric
Premium
join:2001-01-13
Fair Lawn, NJ
clubs: | $$$$
At a minimum, this is costing VZ a ton of money. They screwed up my last order so badly that after a BPU complaint, I asked for and they gave without hesitation 6 months credit for my entire triple play (about $800 or so worth) |
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Sh0rD
Premium
join:2002-09-17
Arlington, TN | reply to TKJunkMail
Re: Racist caption on pic
Tired of people blaming that everything is racist. Ignore it if it bothers you. |
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Jeffrey
too dark too early
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
 ·Verizon FIOS
 ·Vonage
·magicjack.com
|  I must be the only one
I have had Verizon Fios for 2.5 years, Verizon Wireless for 6+ years (since the Bell Atlantic Mobile days) and I have yet to have a billing issue at all with either of them.
Granted I don't bundle, but my VZW bills have been dead on accurate. Guess I'm the lucky one. Now if this luck could only translate to the winning lotto numbers...  |
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JamesPC
join:2005-10-12
Orange, CA | reply to TKJunkMail
Re: Racist caption on pic
Racial...LOL. GET A LIFE x544348 |
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Dolgan
Premium
join:2005-10-01
Sun Prairie, WI
 ·Verizon Online DSL
| reply to TechieZero
Re: LOL! Gee...
I would agree that whomever they are currently using for their software programming are bumbling idiots. It is not only the FIOS billing system that is affected, but many systems used by various departments. It is just not in the budget to have quality people working on the tools needed for their employees to give quality service. |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK | reply to TKJunkMail
Re: Racist caption on pic
Where's the racism? Against what? Midwesterners? |
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ph03n1x
join:2003-02-15
Sanford, FL
| reply to TKJunkMail
Someday people will learn that crying racism on minor and questionable instances like this is more likely to breed racism than fix it? People are way too easily offended anymore. Things that one person perceives to be racially motivated, especially something that's supposed to be humorous, are usually just misinterpreted. Racism will go away faster if people stop throwing that tired worn out card everytime they get their shorts in a bunch over a joke that they dont get. |
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seaquake
Premium,MVM
join:2001-03-23
Millersville, MD
clubs: | Sigh
On the phone with "Mr. Lee" right now trying to set up another 2-year contract to reduce my monthly fee. Now I'm on hold. I have no clue what the problem is. This is terrible. |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs:
1 edit | reply to ph03n1x
Re: Racist caption on pic
i agree.
you f'in racist.
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | no mo money
perhaps verizon spent all their money on fiber. now, no money for billing. theory. |
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nasadude
join:2001-10-05
Rockville, MD
·Comcast
| they sucked before, they suck now, will suck in the future
I'm afraid I had started thinking Verizon was no longer "evil" because they were deploying fios - it's obvious this is fallicious thinking.
deployment of fios doesn't change the fact Verizon is still part of a monopoly/duopoly market. It's clear they want to make a good impression with fios and have the service work well and have the installs go well. However, at the end of the day, all the things they suck at, because they don't care and they don't have to care, they are going to continue to suck at until they have meaningful competition. which I am thinking will be in 15 or 20 years (maybe). |
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