pcdebb
RIP dadkins
Premium
join:2000-12-03
Tampa, FL
clubs:  | happy..
/gives more love
i guess i'm one of the lucky ones to have not experienced the billing woes that i've read about. |
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JSRoman
Premium
join:2005-03-10
Callahan, FL
| Just wait, give Fios a couple of years of
Price increases and billing problems and lets see what Changewave Research has to say.
Enjoy those high satisfaction ratings number while you can Verizon. That love will disappear once the rate increases start happening.
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»www.seabee.navy.mil |
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hayabusa3303
Over 200 mph
Premium
join:2005-06-29
clubs: | Wow
I kind of shocked by how bad time warner is ouch. |
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itguy05
join:2005-06-17
Camp Hill, PA | Must be alone
in that I'm actually OK with the service and prices Comcast provides me.
But then again, I've had DirecTV and Dish and they are all the same and cost about the same. |
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ltt75
join:2001-01-22
Hollis, NH | Charter
Hahahahaha.... Charter.. AHhahhaha
they do stink! |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
| reply to JSRoman
Re: Just wait, give Fios a couple of years of
said by JSRoman  :Price increases and billing problems and lets see what Changewave Research has to say. Enjoy those high satisfaction ratings number while you can Verizon. That love will disappear once the rate increases start happening. Already started: »Standalone FiOS Price Hike
And more will come on a regular basis.
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--
Internet News
My BLOG
My Web Page |
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donjuan2002
join:2002-10-06
Kearny, NJ
 ·Verizon FIOS
| reply to ltt75
Re: Charter
Typical of american view, we complain about out bills, what the point, is like complaining about taxes, taxes go up you do not get nothing, as long my service is great i do no mind an increase, not like comcrap increase nad service su..,
Pay check tax USA 27% you get nothing.
Pay check tax Europe 60% you get insurance, school. pay hospital, dentist. and some country college.
AS LONG I GET SOMETHING I DO NOT CARE ON THE INCREASE... |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | reply to JSRoman
Re: Just wait, give Fios a couple of years of
no one said that fios wouldn't have price increases. just that it beats cable. |
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tmc8080
join:2004-04-24
Floral Park, NY
| huh, really?
Cablevision & Time Warner near the bottom of the heap?
huh, go figure..
Of course we're talking about the TV service & not broadband or phone service. We all know why Charter is at the bottom of the list.. virtually NO investment in upgrading their head-ends, high prices, poor quality of service. Can't run a cable company on a shoestring without being a virtual locked monopoly. They are ripe for competitors to come on in and force them out. It's quite another story with Time Warner and Cablevision... |
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majortom1029
join:2006-10-19
Lindenhurst, NY | question
How are these numbers acurate when they only surveyed only 1800 people? Dont these companies have huge footprints? |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | reply to tmc8080
Re: huh, really?
charter pricing is ridiculous. more than $50 for expanded basic? |
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morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: | reply to majortom1029
Re: question
that is plenty. in fact, 700-900 is probably plenty. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| reply to hayabusa3303
Re: Wow
Yeah - I've got co-workers that have gone through Comcast-->TimeWarner transition, and still have problems with HDTV. They never had issues with HDTV on Comcast.
What's interesting to note, is that Uverse is rated the same as Comcast 
I'm waiting for Comcast Rick to jump in here.
Good to note that satellite still rates high (I'm on DTV).
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Canada = Hollywood North |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | reply to morbo
Re: huh, really?
Comcast wanted more than $50 for expanded basic here (before they dumped to TimeWarner), and did not allow 'access basic' (basic 13) packages here.
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Canada = Hollywood North |
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joekuz
join:2003-03-13
Calistoga, CA | reply to morbo
Re: question
Unless I'm reading this wrong but it says of the 1,586 surveyed 25% have comcast and 1% have fios?? If that is right at least they could have a somewhat even amount of surveyers for each service. |
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:
| reply to en102
Re: Wow
Actually, the numbers speak much worse about uverse than they do about Comcast. Or, any of the cable co's for that matter.
With the cable co's. you are talking about a LOT more customers and so to completely satisfy even that many customers is quite a feat.
To understand how that works, look at even what a most popular president would get in terms of an approval rating.
They'd kill for a number over 70%.
Uverse, on the other hand, is much more comparable to Fios..at least in how it should be judged in this poll.
First, you're talking about both being new services..and both with supposedly the latest upgraded, advanced networks.
They're both bending over backwards trying to please their new customers. And obviously, only one is really succeeding at that.
Uverse, IMHO..is a total flop. And if their best full court effort to please 100,000 people can only produce these kinds of results..it's just one more example of that being the case.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| LOL... not that I don't disagree on some points (i.e. pushing to promote new service vs. maintaining it). I'd actually expect lower ratings from a new service with glitches and limitations vs. a mature cable service.
However, with the single stream of HD and only 6Mbps, you would think that there would be a lot more disappointed, especially with the limitations.
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Canada = Hollywood North |
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ROCINANTE 2112
Original Member 007
join:1999-06-29
Hartsdale, NY
clubs:
| reply to pcdebb
Re: happy..
I don't know if anyone remembers the Verizon DSL fiasco back in the late 90's where customers had installation, connection, and billing issues, but the company seems to have learned from its mistakes and turned it around.
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CRUNCH THIS! |
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Cod
join:2000-07-05
Greensboro, NC
| reply to Rick
Re: Wow
said by Rick :Uverse, IMHO..is a total flop. 5000 new customers/installs per week beg to differ with your humble opinion. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| reply to donjuan2002
Re: Charter
quote:
Pay check tax USA 27% you get nothing.
Pay check tax Europe 60% you get insurance, school. pay hospital, dentist. and some country college.
Canada is similar.
USA tax = pay for oil, pay for political influence (read US Army/Navy/Marines/Airforce)
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Canada = Hollywood North |
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