 | | 10/1 for $179.95 ??? !!! ??? Who will pay that? 10/1 for $179.95 ??? !!! ??? Who will pay that?
Way, way, way overpriced.
I get that from TWC for $45, they've been good to me so far good speeds and descent enough latency. I'm too far from CO for descent speed DSL.
This just seems like a very very niche service for those who hate Cable, can't get Cable or have been banned from Cable for high usage. | |
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 |  wnorman
join:2002-01-30
Macclenny, FL | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? This service is geared for the business or home user that runs servers or transfers much more data than the average users. Any service with an SLA will be expensive. | |
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| | | | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? said by wnorman:This service is geared for the business or home user that runs servers or transfers much more data than the average users. Any service with an SLA will be expensive. You're right. This isn't for home users that want unlimited speed and unlimited byte transfers for $10/mo. This is for business users who want someone to DO SOMETHING when a problem occurs. And the Speakeasy CEO said as much. He doesn't want some penny pinching, whiny, home user who wants business class service for free.
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| | |  koitsuPremium,MVM
join:2002-07-16
Mountain View, CA
kudos:14 | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? If Speakeasy today is anything like they were when I had their 784k SDSL business class service (circa 2001), then people are simply getting ripped off.
"Business class" at Speakeasy means you get a couple perks when it comes to communication/response time with Speakeasy, but when it comes to technical things (especially line issues or general DSLAM problems), it's all handled the same way. You having Speakeasy "business class" service does not mean AT&T/SBC/whoever-owns-the-copper-or-DSLAM is going to respond any quicker.
Business-class customers can cry, scream, sue, or do whatever else they see fit -- it doesn't change the fact that Speakeasy's hands are tied because of who they get transit from. But from the customer's point of view, it doesn't matter -- service is out/down, Speakeasy should have proper escalation contacts at SBC/AT&T to get things fixed, etc. etc...
But with Speakeasy, it was always the same story: can't get AT&T/SBC to do anything (not returning calls, providing ticket updates that are worthless but by doing the update allows them to be excused from doing the actual work, etc.).
What I'm trying to say is this: if you're going to purchase business-class DSL service, your best bet is to get it from whoever owns the actual transit in your area. Buying DSL service from a reseller might save you money (well, not with Speakeasy!  ), but when your service goes out due to the transit provider "doing whatever" in your area without informing anyone, you can -- and will -- be down for days at a time. So what exactly *are* you paying for? | |
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| | | | | | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? Off topic: Where is that avatar from? It looks like an old Nintendo game. | |
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| | | | | koitsuPremium,MVM
join:2002-07-16
Mountain View, CA
kudos:14 | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? Taken from my profile:
About my Avatar/Username:
My avatar is from River City Ransom, one of the best original NES/Famicom games ever made. | |
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| | | | | | | | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? I hope Nintendo bring that to the Wii if they already haven't. Thanks for letting me know.
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The only place where Success comes before Work is in the dictionary. | |
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| | | | | Also, you can use your connection 24/7 at full speed without getting invisi caps like ol compcast :-P | |
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| |  MrMoodyFree range slavePremium
join:2002-09-03
Smithfield, NC | Then they should have gone ADSL2+M, it would be worth it if you could run a server at 3Mb up. | |
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| | |  sporkmedrop the crantini and move it, sisterPremium,MVM
join:2000-07-01
Morristown, NJ
 ·Optimum Online
| Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? said by MrMoody:Then they should have gone ADSL2+M, it would be worth it if you could run a server at 3Mb up. That's not their choice, that's Covad's choice. And you can thank Earthlink for the new DSLAMs.
Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't. | |
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| | | | | | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? said by sporkme:Speakeasy always struck me as a marketing phenomena more than anything else. I tried them for awhile and the support absolutely sucked. I've worked at two other ISPs that resell Covad with their own transit and I never quite "got" the SE buzz. Still don't. Must depend on when you were a customer. I used Speakeasy in the very early days and they were amazing. You could call at 2AM with a routing problem, the tech who picked up the phone actually knew what you were asking about and could fix it online while you waited. They never were the cheapest, but where they were available, you couldn't do any better.
When the FCC killed mandatory line sharing at a reasonable rate, that was the end. | |
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|  knightmbEverybody Lies
join:2003-12-01
Franklin, TN | Any business would jump on that for reliable service and business class support. There's a big difference between residential service in which the tech will be out next week to take a look and business service in which the tech will be there at 11:30PM to replace your modem that was struck by lightning. Even Comcast has much different tech support for business, in events in which I've had to work with customers that had a down connection, Comcast would roll a truck at night to get it fixed.
Don't knock business class service until you've tried it. It's world's apart from residential. | |
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| |  bencPremium
join:2007-06-17
Glen Carbon, IL
·Charter
| Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? Exactly. After all, can you really stand the idea of not having Internet for a week, or even two weeks? I say two weeks because once I knew a fellow who had residential DSL and because of some mistake he didn't have any DSL for TWO WEEKS.
I, for one, know that I would get sick up using dial-up (my backup) after a couple days. It's even worse if you don't have some backup. I may not exactly be "with it" but I know that'd it'd be hard to get by without Internet of some sort. Dial-Up is better than nothing, and it's good enough for E-mail and message boards 99% of the time. | |
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| | | For this price, a small company can get DSL, cable modem and EVDO as a backup. There's even left over money for donut's each week. | |
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| | | | Re: 10/1 for $179.95 ??? !!! ??? Who will pay that? And the install money could be used to buy a multi wan router to run them all. | |
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 Jerm
join:2000-04-10
Richland, WA
kudos:2
2 edits | Wow... And I thought $70/month for 10/1 from Charter was steep...
But for a small business with an SLA thats actually a deal! | |
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|  dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | Re: Wow... said by Jerm:And I thought $70/month for 10/1 from Charter was steep... But for a small business with an SLA thats actually a deal! you said the "B" word and thats exactly why its so expensive. companies have been raping businesses for years.
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You can never be too rich, too thin or have too much Bandwidth | |
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 ztmikeMark for moderationPremium
join:2001-08-02
Michigan City, IN | Overpriced. Overpriced, enough said. All their new tiers are overpriced, 8/1 for 150/month? Wow..what the hell is that CEO smoking? I hardly doubt even a business would pay that if they have a cable isp available to them. | |
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1 edit | I dunno... Compared to T1 prices these seem pretty good...you get 5X the download and 2/3 of the upload speed of a T1 plus a full Service Level Agreement for less then half the cost of said T1...(usually 399.00).
That sounds like a bargain to me! | |
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| |
| | error? "The details: 8Mbps/1Mbps for $149.95, 10Mbps/1Mbps for $179.95 and 15Mbps/1Mbps for $189.95. Installation will run you $149 (modem and install). Prequal loop distances are 5,000, 7,000, and 15,000 feet respectively."
Wouldn't that be 15kft, 7kft, and 5kf respectively? | |
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 LBDSLLightning BoltVIP
join:2002-01-07
Auburn Hills, MI | Pre-qual distances I'm sure that is a typo, because all I have to say, is good luck pushing 8.0 at 15k feet.
We have been doing ADSL2+ for a few months now, and 8.0 won't work over 9k, in some cases, not even over 8k feet
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Lightning Bolt Technologies | |
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|  xdeadhead220, 221, Whatever It Takes.Premium
join:2000-11-08
Mechanicsburg, PA
 ·Verizon FiOS
·Comcast
| Re: Pre-qual distances and throw some 26ga plant in there, might as well be a million feet from the c.o. i think their numbers reflect the "rose colored glasses" world they want everyone to think exists IRL. And , of course, it doesn't.
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I am not herbert. | |
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| | Going the way of EarthLink? Yeah, Speakeasy. Prepare yourself to be laid in a grave beside EarthLink in the near future. Not too long away before the telcos and cable ISPs come with the blade and chop off your head. | |
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| Reviews:
·Optimum Online
 ·Verizon Online DSL
1 edit | Re: Going the way of EarthLink? I love these comments. Good thing there's knowledgeable, expert opinion still availabe nowadays.
Speakeasy compares to one other ISP that I've worked with, XO Communications. Both had national networks, both deployed super POPs across major metropolitan areas, and both had one common business practice in common: provide excellent network access.
Service from Speakeasy costs a premium for a reason. When your circuit goes down, their people at the NOC actually move their ass, they actually call your local phone company and follow up. It's that fuzzy warm feeling that when your connect is down, someone is actually on it. Your satisfaction actually does matter. Try getting some customer service from someone like say, Verizon.
If you're a penny pincher, go for yours. There's plenty of cheap broadband available now. | |
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| |  haynosityCovadVonage FST
join:2000-08-15
Spring, TX | Re: Going the way of EarthLink? Agreed and Speakeasy is one of the Better ISP's that I deal with. The call center is here in the states and the reps are very knowlegable. | |
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| | |  King PDon't blame me. I voted for Ron PaulPremium
join:2004-11-17
Franklin, TN
·Comcast
 ·Vonage
| Re: Going the way of EarthLink? said by haynosity:Agreed and Speakeasy is one of the Better ISP's that I deal with. The call center is here in the states and the reps are very knowlegable. Agreed. I miss Speakeasy terribly. I paid more for my service than I do now, but it was completely worth it to have knowledgeable techs working with me to correct a problem and to have an SLA.
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Forget 'em, Support the Indies.
»www.ind-music.com | |
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1 edit | Those prices are ridiculous! Even Cyberonic offers ADSL2+ for lower rates. Their prices are
8mb/1.0mb
$89
10mb/1.0mb
$119
15mb/1.0mb
$129
Still pretty high for broadband but cheaper than Speakeasy. My goodness. That CEO is on crack. What a ripoff. | |
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| | | Re: ADSL2+ Rocks With those prices for adsl2+ from speak easy. I will stick with comcast I am paying $52 a mouth for 8/786k with powerboost I get 20/1.5 net access. | |
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| | Tough sell Those prices for those speeds don't look like much of a value to me. I'm using Cox Business Internet, which provides 15/2Mbps for less money than the top SpeakEasy Tier. I think they're going to have a tough sell.
Also, the idea that BestBuy bought them and doesn't intend to do anything with them is laughable. They didn't buy you to watch you work your magic, Mr. CEO. More than likely they're figuring out how they're going to "fit you in" to the business model right now.
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"Don't steal. The government hates competition."
Fred Thompson For President 2008 »www.imwithfred.com | |
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| | | Re: Tough sell Fios business or comcast business are so much better | |
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| |  ModusI hate smartassery on forumsPremium
join:2005-05-02
us
·Verizon FiOS
| Re: Tough sell you are so right. 
I saw a few comments that said those prices are for businesses. What businesses? Maybe to the ones that don't have a choice, but for the ones that have other alternatives will not go with speakeasy and there inflated prices....
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Think Ahead. Learn More. Solve Now! | |
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Reviews:
·MSN
·Brand X Internet
·DSL EXTREME
4 edits | Let me explain it to you.... A hypothetical for you...
I run a compamy. We NEED our Internet on ALL the time!
Cable doesn't cut it because it's simply not reliable enough. Right now I run a T1 line (just like THOUSANDS of companies do!). It costs me 400 dollars a month, but it's 99.99% reliable (as compared to Cable's 98%-FYI my Time Warner Cable was off FOR REAL this morning for 3 hours).
Like I said, I NEED my connection up all the time, because I make MONEY from it! Having it down like the cable was today costs me 1000 dollars an hour on average.
Now, Speakeasy-the company that I've relied upon for years for my T1 is offering ADSL2 for LESS THAN HALF what I'm paying them for T1! Granted, it's only 2/3 of the upload I enjoy now, but it's FIVE TIMES the download...PLUS-EVEN MORE IMPORTANTLY-it's backed by Speakeasy's Service Level Agreement, which GUARANTEES performance! From past experience, I KNOW I can call them at 3 AM and someone will IMMEDIATELY answer the phone. Even more important, this it a TECHNICIAN, not a flunkie, and one that's located in Seattle, NOT India! Ths person will help me and stay with me until my problem or concern is dealt with-usually within a few minutes.
THAT'S what businesses PAY FOR...and for that level of service, Speakeasy's ADSL2 prices are a BARGAIN!!!!
You people think with a consumer mindset, NOT a business one. That's fine....because you can deal with losing your Internet overnight because the cable company wants to upgrade its amplifiers. You get fairly reliable Internet for a good price...
BUT...others are willing to pay for business class service, because to them (down) TIME IS MONEY!!
Got it? | |
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See 9 replies to this post |
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bencPremium
join:2007-06-17
Glen Carbon, IL Reviews:
·Charter
| For The Speed Those Prices Seem Worth It Currently I'm using Charter Business HSI. I didn't know that they were the only option at my apartment when I moved in, so I begrudgingly called them to sign up, despite the short-comings of cable based Internet (shared medium...what if everyone uses it at once?). Even worse, I got locked into a contract. I should have asked if mo-to-mo was possible if I pay a little more each month. Ah well, I guess it doesn't matter. By the time DSL comes here I won't have this apartment anymore, and the contract ends about the time my lease ends.
I pay $67 for 1.5Mbps/256kbps. If I needed the additional speed, and DSL was available here, those prices sound pretty good.
Although, AT&T has 1.5Mbps/384kbps static IP mo-to-mo DSL for $65 (+taxes), and their website states a 99.9% uptime guarantee.
They also have 3.0Mb/512Kb ($70+taxes) and 6.0Mb/768Kb ($94+taxes) under similar terms. Oh wow, I just realized that if the cost difference is only $5, there's no point in 1.5M/384k.
So I can't get DSL now. When Best Buy bought them, I figure it's the beginning of the end (after all I'm NOT impressed with Geek Squad). Anyway it's just a reseller for Covad.
If I want service through Speakeasy, shouldn't I just call up Covad instead? | |
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| | Had the service in SF since June Surprisingly, people will pay. Have the 15/1 service from COVAD (mine was higher cost ~ 194.95 per month when it first came out). 3300 ft. from CO.
Service, stability, etc has been exceptional. I download about 60GB of medical imaging data per day. Combined with a second backup connection from ATT, this behaves as stable as a T1 in terms of availability (cheaper and better throughput)
No cable in my area sadly (that would be much cheaper for similar service). However, our other docs use cable. They have regular problems with sustained throughput due to oversubscription. These lines/ports (I believe) are dedicated loops with allotted bandwidth.
I get about 12-13 mbps sustained throughput (from SF servers) and about 8 mbps throughput from our servers on the east coast. covad service has been very good (and I suspect speakeasy's service will be similar). Usually hold times are under a few minutes and you talk to someone who's seems like a level II/III tech from the get go. They usually don't insist that you re-power cycle your modem while they hold. They don't ask dumb questions, and they seem to listen to problem. My single interaction with this business side service was pretty darned good. Person spoke english fluently, resolved the issue in under 10 minutes by coordinating w/ engineer to have router and port changed at CO WHILE I WAITED. 10 minutes. pretty impressive.
For those wondering who will pay ... I think it's those people with limited other options, and need of higher bandwidth without the cost of bonded T1s or DS3s. These services are not intended for casual home users.
Incidentally, PRAYING for FiOS. | |
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 ftthzIf love can kill hate can also save
join:2005-10-17 | Redundancy just in case hrmm I got clinets that use the covad t1 with an SLA ... works fine also got a dsl backup through at&t 6mbits if it goes down I got dialup fail safe if all else fails!!! Redundancy is key if you need to be up with a backup generator so u can power down safely. Than again since the last fiber cut for covad had think they got the month free for the down time without even feeling it. | |
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 tobyTroy Mcclure
join:2001-11-13
Seattle, WA | Only from the CO? Available from a RT, or just the CO? | |
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|  guhunaR.I.P MikePremium
join:2001-03-31
Antioch, CA | Re: Only from the CO? CO for now.
ADSL2+ is a waste at that price. Yes yes I know about the all the (its geared toward businesses) but when you have "comcrap" offering their wannabe "20mbps" speed the dumb folks will flock towards the cheaper stuff. | |
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 IgnitePremium,VIP
join:2004-03-18
UK | Total Crock Hmm is this due to costs of the service or due to, well, whatever?
I'll stick with my (up to) 24/1.3 which actually runs at 19.3 / 1.25 for under $50 thanks.
If they actually have to charge these prices to make money there are issues. If they voluntary charge these prices they're silly | |
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| | high prices I speak for everyone when I say:
SPEAKEASY IS ON SOME REALLY POTENT CRACK!!
Even if they sent these services to the LEAST competitive areas of the country, those prices are WAY OUT OF LINE!!! | |
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| | What did you expect? After taxes a Speakeasy 6.0/758 dry dsl line is over $110/mo right now. They have to charge more for ADSL2+ or every one of their residential customers would be asking to switch, putting a strain on their network and installation resources.
They would have to drop the price of all their products if they lowered these prices. | |
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| | SLA != no SLA Comparing any service with an SLA to one without is a mistake. The company I work for has Comcast for Business. It's cheap and (usually) fast, but on a few occasions it has been out for _days_. We have a fractional T1 also, which we use for backup among other things. If that goes down, the phone company is obligated to get their butt out and fix it in a timely manner.
Whether Speakeasy can actually back up their SLAs given they don't have control of the circuit is another question. | |
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| | well.. my goodness this is expensive | |
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| | Had Speakeasy Knew the prices would be high when I saw it was Speakeasy. I had them for VOIP and my ISP for a while. When I first got them the support was great but that didn't last. Finally dropped them and went back to Bellsouth. Saved some $ that way.
Bob
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The aheader we go, the behinder we get. | |
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