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Comments on news posted 2007-09-19 10:08:16: We noted yesterday that claims that Comcast's invisible cap is 90GB were incorrect. Today, you've got the Consumerist insisting said cap is 200GB -- which also isn't necessarily correct. ..

page: 1 · 2

jtudor
Xm 60's On 6 Freak
Premium,MVM
join:2002-12-07
Morganton, NC

Not really a bad idea

If I were a heavy downloader, I would prefer this to an invisible cap that would cut me off for the rest of the month when I exceeded it.

The big issues here will be:

Where does it kick in?
Is it at the same point in every market?
Is the kick in point published or available to users on request?
What will happen if you decide to say "No I do not wish to purchase...." ?

The answers to those questions are what I believe will determine if this plan is a success or failure.
--
Best of luck

"Do, or Do not, there is no try!" Yoda

saiyan

join:2000-05-17
Los Angeles, CA

1 edit

Re: Not really a bad idea

How exactly does this popup work?
Will Comcast force you to install their proprietary software in Windows so popups can be displayed?
What if I have multiple Windows PC?
What if I run Unix/Linux boxes?

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

Re: Not really a bad idea

said by saiyan See Profile :

How exactly does this popup work?
Will Comcast force you to install their proprietary software in Windows so popups can be displayed?
What if I have multiple Windows PC?
What if I run Unix/Linux boxes?
It probably will send you to a wall garden screen, this would eliminate the ned of having to install any proprietary software.
jester121
Premium
join:2003-08-09
Lake Zurich, IL

Re: Not really a bad idea

Wouldn't work for me, I don't have time for web browsers, what with downloading pr0n 24x7.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

Re: Not really a bad idea

said by jester121 See Profile :

Wouldn't work for me, I don't have time for web browsers, what with downloading pr0n 24x7.
haha. But your entire Internet would be cut off.

MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast

Re: Not really a bad idea

said by Rob See Profile :

said by jester121 See Profile :

Wouldn't work for me, I don't have time for web browsers, what with downloading pr0n 24x7.
haha. But your entire Internet would be cut off.
boost wifi off neighbor.
--
Team Discovery-Join the fight

mpelle4456
Say What?

join:2001-07-21
Tacoma, WA
·Advanced Stream

said by saiyan See Profile :

How exactly does this popup work?
Will Comcast force you to install their proprietary software in Windows so popups can be displayed?
What if I have multiple Windows PC?
What if I run Unix/Linux boxes?

mpelle4456
Say What?

join:2001-07-21
Tacoma, WA
·Advanced Stream

said by saiyan See Profile :

How exactly does this popup work?
Will Comcast force you to install their proprietary software in Windows so popups can be displayed?
What if I have multiple Windows PC?
What if I run Unix/Linux boxes?
The popup is enabled from the rootkit they installed on your computer with some other useless software.
--
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Not really a bad idea

No rootkits on Linux.

BloodRoses
Gods lend wings to tainted hearts
Premium
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clubs:
·Cox HSI
·Verizon Online DSL

Re: Not really a bad idea

said by en102 See Profile :

No rootkits on Linux.
Funniest thing I've read today, thanks.
--
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jackknife

join:2001-02-24
Phoenix, AZ
clubs:

said by en102 See Profile :

No rootkits on Linux.
You have no idea what you're talking about!

wesm
tmb.org
Premium
join:1999-07-29
Lewisville, TX

said by en102 See Profile :

No rootkits on Linux.
Where do you think the term "root" kit came from? Here's a hint: the highest level default login on Windows is not "root."

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Not really a bad idea

true... but to 'install' a rootkit you must have root permissions...
What kind of person is going to log in as 'root' ?
--
Canada = Hollywood North

sigh

@insidemedia.net
I really hope you're being facetious.
»www.linuxsecurity.com/content/vi···202/171/

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

Re: Not really a bad idea

Of course I am.

Any box that has lax security (or allows unsafe installation of apps) is prone to any kind of hack

If you're on a Linux box, and running as 'root' or even given yourself root permissions and are downloading scripts ... you're going to have fun at somepoint with some malware.

My original point was against the standard Windows rootkits that have been out for a while... typically against Windows, where apps are always going out to the Internet, and many apps are targeted against Windows (there's just so many of them).
--
Canada = Hollywood North

phattieg

join:2001-04-29
Winter Park, FL
·Verizon Wireless B..
·Sprint Mobile Broa..

Re: Not really a bad idea

I guess my whole take on the situation is I can boot off of a Linux Live CD, and run a program to change a Windows password. I have yet to find a live CD that will let me do the same for Linux.


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Jim Gurd
Premium
join:2000-07-08
Plymouth, MI
·AT&T DSL Service
·Comcast

As long as the cap is set at a reasonable level I can live with it. 200GB per month is very generous. Those who use more than that should pay more. Bandwidth isn't free you know.

This will drive away the bandwidth hogs who are slowing things down for the rest of us by downloading hundreds of movies and TV shows they will never have time to watch.

Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast

Re: Not really a bad idea

said by Jim Gurd See Profile :

As long as the cap is set at a reasonable level I can live with it. 200GB per month is very generous. Those who use more than that should pay more. Bandwidth isn't free you know.

This will drive away the bandwidth hogs who are slowing things down for the rest of us by downloading hundreds of movies and TV shows they will never have time to watch.
True, but can you imagine the chaos it causes for folks who have unsecured wifi routers?! haha.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Re: Not really a bad idea

said by Rob See Profile :

said by Jim Gurd See Profile :

As long as the cap is set at a reasonable level I can live with it. 200GB per month is very generous. Those who use more than that should pay more. Bandwidth isn't free you know.

This will drive away the bandwidth hogs who are slowing things down for the rest of us by downloading hundreds of movies and TV shows they will never have time to watch.
True, but can you imagine the chaos it causes for folks who have unsecured wifi routers?! haha.
I for one would be using one of the SIX open APs available to me if this happened with cox(at least until they drop offline due to large bills)
--
You can never be too rich, too thin or have too much Bandwidth
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

said by Jim Gurd See Profile :

This will drive away the bandwidth hogs who are slowing things down for the rest of us by downloading hundreds of movies and TV shows they will never have time to watch.
When billing for usage happens, presumably the "bandwidth hogs" won't have any place to go (i.e. other providers following suit) except for their credit cards.
Ahrenl

join:2004-10-26
North Andover, MA
·Verizon FIOS

Re: Not really a bad idea

My issue with this would be if I can't see how much I've used, or how much they think I've used. I have constant updating programs running on multiple computers in my house. I don't think I get anywhere near that cap, but what would I say if I got a pop-up anyway? What if it gets sent "in error"? "Oops, we made a bunch of money by accidentally charging people who were at only 1/2 the cap".
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

Re: Not really a bad idea

said by Ahrenl See Profile :

My issue with this would be if I can't see how much I've used, or how much they think I've used.
Providing the ability for users to monitor their usage is not challenging and would need to be done to successfully implement metered usage. Tracking stats for you MAC address and/or assigned port and then feeding that information to you could easily be done on a daily/weekly basis via webpage, e-mail, text message, etc.
Asmodeus

join:2004-05-26
Spring Valley, CA

said by openbox9 See Profile :

said by Jim Gurd See Profile :

This will drive away the bandwidth hogs who are slowing things down for the rest of us by downloading hundreds of movies and TV shows they will never have time to watch.
When billing for usage happens, presumably the "bandwidth hogs" won't have any place to go (i.e. other providers following suit) except for their credit cards.
which begs the question again... is the internet a utility or a luxury... a necessity or just paying for the privilege of usage...?
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast


1 edit

Re: Not really a bad idea

said by Asmodeus1 :

which begs the question again... is the internet a utility or a luxury... a necessity or just paying for the privilege of usage...?
It doesn't really beg the question, but IMO it's still a luxury.

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by Jim Gurd See Profile :

As long as the cap is set at a reasonable level I can live with it. 200GB per month is very generous.
I agree. In a busy month, I do maybe 20 GB if that. If the cap is set at 200 GB, even if I watched a lot more online videos, I still wouldn't have any problems.
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funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC

1 edit
Upon reflection, I do not wish to post.
grouchy951

join:2000-09-23
Chicago, IL
Do we get charged for the ARP floods and other crap that doesn't originate at our system?

Will it be a charge per transmitted byte or per received?

If received, how do we control what is coming to us?

koolman2
Premium
join:2002-10-01
Anchorage, AK
·GCI.net

Re: Not really a bad idea

My ISP (GCI, a local Alaskan company) charges only for data intended for your modem. Local broadcast traffic doesn't get billed. In ARP traffic alone, I do at least 60 MB per day. If they billed that, then I would most definitely be complaining, as my limit is set at 20 GB per month.
--
There's no place like ::1.

BF69

join:2004-07-28
Camden, TN

said by grouchy951 See Profile :

Do we get charged for the ARP floods and other crap that doesn't originate at our system?

Will it be a charge per transmitted byte or per received?

If received, how do we control what is coming to us?
Please you don't get anywhere near 200 GB of that stuff on your computer in a month. If you do then maybe you should be on the internet ay all since that would mean you are too stupid to protect your computer.

Lordicon7293

@integraonline.net
I agree. Comcast is digging their own grave and probably don't know it yet. They are affraid to piss us off? I think they already did that with the SD software. They won't have my business when I move.

BF69

join:2004-07-28
Camden, TN

Re: Not really a bad idea

said by Lordicon7293 :

I agree. Comcast is digging their own grave and probably don't know it yet. They are affraid to piss us off? I think they already did that with the SD software. They won't have my business when I move.
How are they digging their grave? Who are they pissing off the smal small % that use more than 200 GB per month? To be honest if those people swicthed to another ISP( assuming they even have another choice anyways ) then Comcast would actually be SAVING money.

People that gripe about the 6 GB a month cap that satelite has that I understand. Someone that gets to use that much every day without hitting a cap no I don't get that.

The only issue is making sure customers have an accuarte way of monitoring their daily useage and the amount that Comcast charges for overage.

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC

Re: Not really a bad idea

History says they are digging their grave. Customers HATE pay-by-the-trickle plans.

It's never going to happen.
travelguy

join:1999-09-03
Santa Fe, NM

said by jtudor See Profile :

What will happen if you decide to say "No I do not wish to purchase...." ?
I think the way you handle this is to use a "lifeline" model where you drop back to a near dialup throttled rate that essentially allows basic email only until the next billing period.

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest

Hello? Throttle!

You know how it's done in places where you exceed your limit? They don't cut you off as a customer, or just add massive overages on your bill that you weren't aware of....

... what they do is throttle your connection down.... and they give you the option to upgrade if you wish. When the month expires, then the throttle automatically comes off.... unless you exceed your cap again.

I mean, simple technological solution, and no losing customers.... Might even make more revenue from heavy users.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)

DreamWraith
Premium
join:2004-04-07
Mount Vernon, WA


1 edit

idiots

i love my comcast service, but the day they do this, is the day i switch back to dsl, regardless of the speed. or fios, if its here by then.

edit: i should clarify - its very unlikely i would ever be directly effected by this, but i just dont like it. it seems internet access is moving the OPPOSITE direction of cell phone access.

With cell phones, more and more, you get more minutes for less money. With isp's, it seems more and more you get less and less for more money.

That is something I won't submit to.

See 8 replies to this post
markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

What determines a bandwidth hog...

Heaven forbid people use the internet to download movies and music and play games all day. That is not what the internet was made for! /sarcasm off

Using "Pay-per-gig" or "cut off excessive bandwidth" is just Comcast and other isps excuse for not paying money to upgrade network infrastructure to accommodate such FUTURE users. When they say stuff like "only %2 of customers are excessive users" they fail to mention that % increases every year dramatically because of content available to users.

What's next? Comcast blocking access to specific sites that are bandwidth intensive like legit move download services? That just opens up a whole new legal front to fight

See 9 replies to this post
Network Guy

join:2000-08-25
New York
·PHONE POWER
·Broadvox Direct
·Verizon Online DSL

No perfect solution

There is no cut-and-dry solution to this.

Comcast needs to add capacity and should continue doing what they're doing, and that's monitor usage in portions of the network always prone to congestion. There are those downloading torrents all day and those downloading legitimate content. Either can pose a strain, and neither have to necessarily be doing it on purpose.

Metered usage is backwards-thinking and will only net losing customers.
Ahrenl

join:2004-10-26
North Andover, MA

Re: No perfect solution

Perhaps if they just, god forbid, provided data to their customers on their usage vs the average on their network {gasp} and how that usage was effecting their node. {shock}
Network Guy

join:2000-08-25
New York

Re: No perfect solution

That would work, but imagine the *gasp* administrative overhead cost they would "incur" and ultimately forward to customers.
Sammer

join:2005-12-22
Canonsburg, PA

Re: No perfect solution

Not to mention the time and money wasted explaining to those who use less than average why they shouldn't being pay less.
Ahrenl

join:2004-10-26
North Andover, MA
At least you get something for your rate bump as opposed to exactly what you had before.

ropeguru
Premium
join:2001-01-25
Bridgeport, WV
clubs:

Sounds like...

the cable are companies are taking pointers from satellite ISP's. Before you know it, service will even more ourageously expensive with some god awful FAP.
--
FWD#: 223611

funchords
Hello
Premium,MVM
join:2001-03-11
Washington, DC

Hey COMCAST? Where is our usage monitor?

If you have a pay-by-the-GB system "all ready to go," then where is the usage monitor that customers have been requesting for years? You can't have one without the other!

Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

I'd support it

If they want to make 200 gigs be the monthly limit ...and then initiate a pay per gig amount over that...that would be fine by me. That would seem to me to accomplish two things.

First..for those who DO want to use more than that..Comcast wouldn't be warning and then cutting them off. The person would simply be required to pay for the excess amount they're using.

For Comcast, it would give them the additional revenues they'd need to do the upgrades necessary to accommodate those users and insure their usage doesn't impact the rest of us.

As for what Comcasts current limits are..I'd certainly say that the consumerist is more right with their 200 gig estimate than the previous story which quoted 90 gigs or so.
AND, I think even they are being conservative and the number is probably closer to 300 gigs in most markets.

We have gotten a look at that issue several times in the comcast forum with people posting who have received the letter and who have been cut off..and I'm hard pressed to recall anything under 300 gigs as the amount that triggered it. And again..it was AFTER they received a letter..and AFTER they continued to do it.

IMO..it simply is not fair for this false rumor to be continually perpetuated not only around BBR..but by BBR itself. The evidence is here if you choose to look for it..and hear it.

Perhaps it's more dramatic to have this issue to continually go back on, to inflame those who stand on both sides of it but there simply has been nothing on this website posted to give credence to this being a major problem among comcast customers. And, the ones it is a problem for are those in that very top percentile of customers who use this network for what it simply was not intended for. At least at the present time.

I suspect that Docsis 3.0 rollout will help ease this situation. And, I also think the limits are in place for the benefit of everyone. And Comcast is not intentionally trying to hurt anyone.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!

See 6 replies to this post
brianiscool

join:2000-08-16
Miami, FL

hmm

I would not support this at all.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: hmm

I agree! For many reasons, but for one, THE MAJORITY of people are not going to want a surprise bill, and overage on the internet WILL be a surprise.. pop up? hah.. I'm not believing the "insider" on this one.

Capping people at a 200gb + overage would in fact punish people in systems where they can handle well into the 600gb transfer.

I AM, however, for throttling down those users that hit an excessive transfer per month if they are over loading the node.
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."
Nuts

join:2006-04-27
Forest, OH

No different than driving your car

People pay a yearly fee to license their cars with the state every year, then they pay gas taxes to the state and federal government everytime they fill up. So I don't see much different here.

See 18 replies to this post

Stephan

@rcn.com

The Internet is becoming the PSTN

Comcast won't face a whole lot of marketing wrath from its competitors, since they only have one competitor in each market. Often they don't even have that--e.g. I live about 5 miles from the nearest CO, so DSL is not much of an option (and I don't think WildBlue or ClearWire really count as direct competitors).

It seems to me that in many respects, the dominant ISPs are trying to make the internet more like the PSTN. By trying to charge Google and other content providers for guaranteed delivery, the broadband ISPs would largely recreate access charges in an IP world. If they manage to also impose by-the-byte pricing, the transformation will be complete.
fiberguy
My views are my own.
Premium
join:2005-05-20

Re: The Internet is becoming the PSTN

You're a little bit confused in your post.. this forum is about Comcast.. yet, you're talking about those ISPs wanting to charge google and such. That was all coming from the telephone side.. oddly enough, it came out of the two ISPs that decided they were going to drop DSL to $14.95 a month..

Dropping the price was directly related to attacking "expensive cable service"...

.. I guessed they realized they were loosing too much money on the cheap DSL, so as they always do, invented a new "fee" and found a target for it.. this time it was google and amazon...
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."

Stephan

@comcast.net

Re: The Internet is becoming the PSTN

Hi Fiberguy.

You're right that the RBOCs have been leading the charge against network neutrality. However, Comcast has definitely been cheering them on, and Brian Roberts has clearly come out in support of the RBOCs' arguments. If Verizon leads, and begins charging content providers for "better" access to its customers, Comcast will almost certainly follow.

justin
Australian
join:1999-05-28
Brooklyn, NY

Host:
IPv6
Business Connectiv..
Home/Office setup ..
Console/Handheld g..
Console Tech

Almost everyone in australia puts up with this

Must be something about being on an "island" far from "the center of the net" that makes consumers put up with the idea of pay-per-GB. Almost every residential ISP in australia gives you a certain amount of GB per month free (for the cheap plans, 100s of MBs). Your usage so far is available online from your account page.

If you exceed the limit speed drops to dialup (actually, worse. It becomes barely usable). You have to call in or do an online tier upgrade, which then applies for subsequent months unless you pull it back down again.

Needless to say, bittorrent & streaming mp3 radio is not a popular app among australian users. A new Mac or windows PC can blow through your monthly limit within hours of turning it on due to necessary security patches.

Power users get more generous allowances, but have to pay dearly for them.

See 6 replies to this post
mpatel

join:2002-03-01
Laurel, MD

Change their business model...

If comcast wants to go this route, why don't they just have download capacity tiers instead of speed tiers?

50GB or less, 29.95
100GB or less, 39.95
200GB or less, 42.95 or whatever their current standard price is.
500GB or less, 69.95 or something, I don't know.

I am even of the mind that the lower tiers (50/100) should not have any download rate/speed caps.

See 7 replies to this post
tbone2006

join:2006-07-22
Abilene, TX

pay by the byte

Pay by the byte is fine as long as I don't get charged for the unwanted advertisements and spam I could see that as a nightmare for ISP's, people calling in to say they were overcharged because they got spam and want their money back.
openbox9

join:2004-01-26
Alexandria, VA
·AT&T Southeast

Re: pay by the byte

And I don't want advertisements when I pay for "pay TV", magazines, newspapers, and I definitely don't want junk mail when I buy a mailbox to place at the end of my driveway. It's the nature of the marketing world that we live in.
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:
·Comcast

Re: pay by the byte

Technically they charge less for their content because they have the ads. Not the same with the model for pay per bit.

I am not getting cheaper prices on my net connection because Viagra ads are on my screen. If thats the case I will take all the spam I need to to get a free gigabyte pipe to my house.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

koolman2
Premium
join:2002-10-01
Anchorage, AK
Okay, here's your 3¢ refund for your 9370 kB of spam emails...
--
There's no place like ::1.
fiberguy
My views are my own.
Premium
join:2005-05-20

said by tbone2006 See Profile :

Pay by the byte is fine as long as I don't get charged for the unwanted advertisements and spam I could see that as a nightmare for ISP's, people calling in to say they were overcharged because they got spam and want their money back.
You are kidding, right?

If someone doesn't want the ads? don't go to sites with them.. you don't want spam? Don't have an email box, or purchase a service that blocks all mail (challenge / response)...

You don't want the hassle? Stay off the internet.. read a book, become Amish!
--
"Complaining is the least path of resistance for the self-serving, the lazy, and I’m told it’s a woman’s prerogative..."
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:
·Comcast

Guess im getting a letter !


ouch
Had a busy week trying out various new linux distros and a few new source projects were downloaded. Not to mention a few free games.
--
"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"

en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Guess im getting a letter !

Gotta love those Linux DVD ISO's
--
Canada = Hollywood North

KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
Is that Screenie of DUMeter?
BosstonesOwn

join:2002-12-15
Everett, MA
clubs:

Re: Guess im getting a letter !

net meter

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
YEEOUTCH!
you'd have to mortgage your house to pay for all that bandwidth.
--
You can never be too rich, too thin or have too much Bandwidth

therapy187

join:2004-08-18
Salem, IL

outbound unknow traffic

What happens when one of your kids computers get a virus tha sends outbound traffic all night long? or if you forget and leave your streaming radio station on. How do I know that even though I am setting in front of my computer not using any programs there is no TCP/IP traffic on the machine? If you had to load vendor software that would pop up when the cap is reached how do I know there software is not generating traffic that I would be getting billed for?
I just see to many problems with this type of billing.

See 8 replies to this post

C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL
·Verizon FIOS

I thought we already stopped doing the "pay by the GB" stuff

Didn't AOL used to do that back in the days when netscape was still the best browser that one could get? I remember it became infamous in that you could tell who was "the AOL user" in any forum because they were the ones who never had the time to spell check anything and basically invented "retard shorthand" so that they could limit how much was being sent (as if a few extra characters of text was really going to make a difference).
--
Front Line Force Fortress Forever
Ryoh

join:2002-10-07
Sacramento, CA

Very interesting article on Comcast bandwidth limits

»www.dailytech.com/No+Usage+Limit···8901.htm

and a very informative letter from Comcast user

Comacast
By AQUAJOE on 9/17/07, Rating: 2
By AQUAJOE on 9/17/2007 7:34:53 PM , Rating: 2

I received 2 phone messages in the last 2 weeks from Comcast. It was a number I did not recognize(1-864-324-2025) They said they had some time sensitive information and I needed to call them. The second message they left a ticket number.

I called Comcast on there normal number and told them about it and they said they did not know what that numbers and told me not to call it. So I didn't.

I came home last Wednesday for lunch and the cable was down. I called tech support and they told me there was not an outage in the area and they wanted to send out a tech the next day. I went back to work and when I came home it was still off. I decided to call that number just for the heck of it. It was Comcast security services. I gave him the ticket number and he commenced to tell me that I came up on there abuse report. I told them When I upgraded my account I specifically asked if there was a bandwidth limit on the account. I was told there was not. I told him what day I called and the person I talked to's name. He said they were incorrect. He asked me if I had a wireless connection and was it secure. I told him yes. He asked me about bit-torrent, Downloading movies and music which I do not do.

I told him that I knew exactly were it was going. I run a Web Crawler Majestic12.

He told me I need to bring my usage down. I asked him what was the limit. He proceeded to tell how they figure it out.

Here's how it works:

They take the top 10% of Highest bandwidth users.
Then take 10% of the first 10%.
The they take 1/10 of that 10% and those are the abusers.
He said that 1/10 is usually about 800 to 1000 people a month.

I asked him how I had used in the last month and he told me I moved just under a Terabyte of data.

He also told me if I came up on there abuser list again ever they would kill my internet connection without warning and I would be banned from Comcast service for a year.

So basically that magic number we are all looking for moves depending how much everyone uses.
utahluge

join:2004-10-14
Draper, UT
·Comcast


1 edit

Re: Very interesting article on Comcast bandwidth limits

This crap makes me upset. If I were you I would have recorded the call, and then continued my usage. If I got kicked, I would contact a lawyer right away. In combination of a 'security office' telling you that they would kick you for using to much and advertisements saying its unlimited... you would have a very good case to take them to court and open up ISP's eyes that unlimited DOES NOT MEAN THEY CAN CUT YOU OFF.

Oh, and unwanted traffic will kill the bill-by-byte. They will have to hire more tech-support to deal with the 10-fold customers calling to say they wont pay for the traffic crapware/viruses sent out. etc. etc. etc.

TScheisskopf
World News Trust

join:2005-02-13
Belvidere, NJ
·Sprint Broadband D..

So what it is, is a purely subjective and constantly shifting criteria, huh?

I knew that there was a reason why I don't, and never will use Comcast: No matter what Comcast and others say they deliver to their customers in the way of speed, bandwidth you cannot use, because you might run afoul of some mercurial "cap" is just like no bandwidth at all.

We all know why this is really happening, even those who feign this disingenuous "bandwidth hog" argument: Comcast and the other providers who play this are just flailing about, trying anything they can to keep from having to split oversold nodes and make other infrastructure improvements. They know that every time a company states the phrase that Punk Wall Street Analyst Jerks hate, "Capital Investment", the analysts hit them with a bad forecast and their stock price drops. When that happens, the only stock holders that matter, the executives, lose a portion of their on-paper wealth. Can't have that. The others at the club will notice.

pog
Premium
join:2004-06-03
Kihei, HI
·Hawaiian Telcom

said by Ryoh See Profile :

... I asked him how I had used in the last month and he told me I moved just under a Terabyte of data. ...
My math may be off but this seems to work out to roughly 3 mbits/sec 24x7. Somehow, I can't quite feel sorry for this user.
--
My Site

koolman2
Premium
join:2002-10-01
Anchorage, AK
Just for clarification, that's a very complex way to say the top 0.1% bandwidth users.
--
There's no place like ::1.
Geebo

join:2004-10-18
Fort Wayne, IN

how long until they lower who they charge extra to

sounds resonable.... at first... but once the precendent is set , and they see dollars signs, how long will it be before the lower the cap so they can charge more people, or someday charging everyone by the byte...

dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

Go For It!

My ALL TIME HIGH was 31GB DL&UL last year in June.

This machine has a displayed 14.52GB DL&UL max.
The other machine has a displayed 25.10GB DL&UL max.
... on different months no less.
This is read on DUMeter, both machines, so some of that may be/is LAN traffic.

YAWN!
--
Think outside the Fox... Opera

nipseyrussel
Nipsey Russell, yo

join:2002-02-22
Philadelphia, PA

ad blockers

to segue into another topic of late: if this happens, you can bet that a lot more people will learn how to block ads (i believe some blockers somehow prevent the download, not just the display), not to mention attempts to block as much unwanted data as possible
Forums » Comcast Has Tested Pay-Per-GB Systempage: 1 · 2


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