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Comments on news posted 2007-09-27 12:52:25: Many Verizon FiOS customers recently received this letter warning them that their current FiOS rates would be rising as of October 1. ..

page: 1 · 2 · 3
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
No surprise here

Verizon is a phone company, what did you expect? For all the cable bashing and FiOS love ins that go on here, everyone had to know this was coming.

moonpuppy

join:2000-08-21
Glen Burnie, MD
Now they are losing their best advertisement....

....they should advertise that they are just like the cable companies but cheaper. Now, they can't anymore.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

TANSTAAFL

There Ain't No Such Thing As A Free Lunch

Basically - for those who have been stating that FiOS and Comcast are cheap....well, investors want to recoup on their investment.
'New' service is typically cheap until they can have a decent number of customers sign on. After that, its business as usual, and they'll charge as much as they can get away with. This is NO DIFFERENT than any other business strategy. Find the 'sweet spot' on pricing. Low enough to get as many customers as you can. High enough to make as much profit as you can with those customers w/o having them ditch the service for something else.
--
Canada = Hollywood North


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
·Verizon Online DSL

Can't complain here.....

Hi,
Billing is so screwed up all I have to do is make my monthly hour long phone call to billing. I get a nice Triple play discount.
Keep %^&$ up Verizon..!! Upper management.."Do you here me now?"
Thx
Lee
--
"I Don't feel Tardy"
"When Clinton Lied , All that was left was a stained dress.
When Bush lied ,all that was left was 3000 + less US Soldiers..


Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

Cut them some slack...

Folks..
Here is a company that is doing it RIGHT.

And, by right, I mean one that bit the bullet..and told their investors and shareholders that this company is NOT going to be left behind in the broadband race..and IS going to build a world class FTTH network.

And, they're doing it. To the tune of megabucks..billions of dollars. (25 billion or so?)

Do you and I want the latest and greatest technology or some old tired worn out copper crap lying in the roads probably since the titanic sunk?

Well, GUESS WHAT? It costs them to do this..and these prices are certainly very reasonable considering the huge investment they are making.

For all intents and purposes..these ARE the same prices cable companies charge. And, it also goes to show that when you want REAL speeds and technology..this is what it costs the Telcos as well.

I've long argued on this website that DSL is simply no bargain. Wrap it up with that landline and compare speeds versus speeds..and you'll see that it's downright EXPENSIVE compared to cable HSI.

But now, there's a new kid on the block..a telco willing to do what it takes to really compete..and you and I should support them in their efforts.

Or..simply don't be the one to bit** when AT&T come's a callin on your door..and wants to hang a vrad on your lemon tree.

Because that's where it belongs. Right before they haul it off to the scrapyard and finally get the right idea..to do this right.

Verizon..is doing it right.

Support them.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!


Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs:

1 edit
WAS This posted like 5 times

REPOST


N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
·Verizon FIOS
·Verizon Online DSL

Verizon = Crack dealer

Well, Verizon's got the FiOS crack, and they know it. Now that they've lured you in with a lower price, they suspect that fiber service, along with the tendency of people to be stagnant, will get you to throw your hands up in the air and say "fuckit"...

Crack is WACK BTW
--
Petty people are disproportionably corrupted by petty power…

JSRoman
Premium
join:2005-03-10
Callahan, FL
reply to Anonymous_
Re: WAS This posted like 5 times

That's right fire Karl!


sporkme
drop the crantini and move it, sister
Premium,MVM
join:2000-07-01
Morristown, NJ
reply to BillRoland
Re: No surprise here

Give it about a year and you'll be seeing VZ and whoever their competitor in that area is rising prices in lockstep.

The joys of a Duopoly!


djrobx

join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable

reply to Rick
Re: Cut them some slack...

Its all fine as long as Verizon leaves the copper connected.

Even with the rate hikes the price/performance ratio sems reasonable. But people should still have the option of going with the $14.95 "value DSL" if that's more suited to thier needs.

If VZ doesn't want to reconnect the copper, they should offer a comparable 768/128 tier over FIOS.


brooklynman4

join:2004-09-07
Brooklyn, NY
reply to N3OGH
Re: Verizon = Crack dealer

They lured the customers by advertising and saying they better than cable companies but they dont say in what lol.


cableties
Premium
join:2005-01-27
·Verizon FIOS

reply to Lee GWB
Re: Can't complain here.....

I agree. After a 45 minute (whaaaaaa) call with customer service, I was able to get sym-pathetic ear and get free month (triple play) and free monthly rental of HD-DVR. Just do it annually. Don't get carried away. However, they caught up to me last month (double billed for TV). Ow.


swhx7
Premium
join:2006-07-23
Elbonia
reply to moonpuppy
Re: Now they are losing their best advertisement....

I dunno about cable in the areas where there is Verizon FIOS, but I'm on cable and this has the same downstream and 5x faster upstream for the same price. I would like to have that option.

It is on a contract, but still.


jack b
Gone Fishing
Premium,MVM
join:2000-09-08
Cape Cod
clubs:
·Comcast

reply to N3OGH
Re: Verizon = Crack dealer

I got "The Letter" and did something about it.
I called Cablevision for a proposal: and they gave me a deal I couldn't refuse.
(No, not the knee-caps)
I got a win-back discount offer from Cable: 1/2 price for VoIP AND internet services for a year.
Verizon countered with a slight price reduction, but it was too little, too late.
I stand to save almost a grand in the first year, not counting all the "taxes" tacked on Verizon's fees that I'll no longer be paying, and half that again the following year (based on todays prices).
--
~Help Find a Cure for Cancer~
~Proud Member of Team Discovery ~


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

reply to djrobx
Re: Cut them some slack...

With the price of copper these days, I'd be very suprised that they wouldn't be selling it as scrap copper ($$$$).

Its all business. Business means we will charge as much as people are willing to pay.

POTS in general is on its way out, as people are not willing to pay +50/month for something that can be had over cell phone or VoIP for less.

People are still willing to pay for TV (those with HD ... even more so). Some just want plain old rabbit ears.

Internet...will vary. Some will pay +$40/month for 3-6Mbps DSL or Cable
Some will pay +$50/month for 10Mbps or more, and some are unwilling to pay more than $20-$25/month.

Sales people have to find out the sweet spot and either bundle it (disguise it for some with over priced POTS) or through some other means make it look attractive.

Who really wants to pay + $125/month for TV, phone or Internet ($1500 / year!). That's almost half a car payment.

If I was closer to L.A., I'd have rabbit ears and save up to $60/month on TV alone
--
Canada = Hollywood North

alchav

join:2002-05-17
Palm Desert, CA
·Pacific Bell - SBC

 reply to Rick
Rick, you are absolutely right. Verizon laid out a lot of cash for this FTTH, the only Provider that has done this. People are always looking for that Free Lunch, but if you want state of the art technology you have to pay for it. You will see in the near future other Providers will have to upgrade their Networks just to keep up with Verizon.

majortom1029

join:2006-10-19
Lindenhurst, NY

reply to Rick
I am not cutting them some slack. Cablevision has been keeping up and will be cheaper then fios. If Fios wants more customers on long island they will have to stay price competitive on Long Island. IF they start raising their prices and cablevision doesn't then people wont switch over.

majortom1029

join:2006-10-19
Lindenhurst, NY

reply to jack b
Re: Verizon = Crack dealer

Exactly. Cbalevision is competing very well with fios. If verizon raises their rates and cablevision doesn't then verizon could get a slowdown at least with customers switching to their services.

Why would I switch to 20/5 for $60 when I could get 38(max of docsis 2 network)/5 for the same price? Both have no caps


Chiyo
Save Me Konata-Chan
Premium
join:2003-02-20
Minneapolis, MN
clubs:
I'd still pay whatever price increase. If I had FiOS in my area I'd pay it.


BF69

join:2004-07-28
Camden, TN
Well those customers could

Always go back to cable and pay $70 a month for 10Mbps/1Mbps like I have to.
Forums » Customers Irked By FiOS Hikespage: 1 · 2 · 3


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