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Comments on news posted 2007-10-02 16:50:33: Qwest today announced that they've launched a new program designed to limit the spread of trojans and malware by notifying potentially infected broadband customers. ..

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81399672
Premium
join:2006-05-17
Los Angeles, CA

They will lose customers soon

Qwest will soon learn that they will lose customers if they do anything beyond "notifying" customers of possible problem. Not only is that privacy concern, that isp is watching what users are sending but also bad pr when you trap users till they fix the computer to your standard
--
i am not a lawyer but I do play one on the internet


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

 All ISPs should wall off infected machines & assist cleanup

It is in their own interest to do so and it also will help drastically cut down on botnets controlled by criminals. I hope this is something the other major ISPs do as well.
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

reply to 81399672
Re: They will lose customers soon

said by 81399672 See Profile :

Qwest will soon learn that they will lose customers if they do anything beyond "notifying" customers of possible problem. Not only is that privacy concern, that isp is watching what users are sending but also bad pr when you trap users till they fix the computer to your standard
I see you support anarchy instead of common sense.
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Internet News
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braynes
Premium
join:2005-03-14
Waterville, ME
reply to 81399672
We can hope.
Bruce


braynes
Premium
join:2005-03-14
Waterville, ME
reply to TKJunkMail
Re: All ISPs should wall off infected machines & assist cleanup

"It is in their own interest"
That and that alone will be the reason not the crap about they care etc.,
But why am I answering you anyway, your reply speak for themself.
Bruce


81399672
Premium
join:2006-05-17
Los Angeles, CA

reply to TKJunkMail
Re: They will lose customers soon

said by TKJunkMail See Profile :

said by 81399672 See Profile :

Qwest will soon learn that they will lose customers if they do anything beyond "notifying" customers of possible problem. Not only is that privacy concern, that isp is watching what users are sending but also bad pr when you trap users till they fix the computer to your standard
I see you support anarchy instead of common sense.
If i pay for service, i want to get that service. ISP are entering dangerous water when they start "monitoring" what their users are doing. Unless Qwest are the only ones in the market, people will jsut tell them goodbye and switch to other providers. Most people will not care why they can't surf the net, all they will care is that they can't surf the net. If that to happen they will not pay for service that they can't use


Andyg1
Will Work For Bandwidth

join:2001-12-23
New Rochelle, NY
reply to braynes
Re: All ISPs should wall off infected machines & assist cleanup

Why did I listen to my friend about this stock 2 years ago??? He was wrong when he introduced me to my X why did I think he was gonna be right this time!!!


81399672
Premium
join:2006-05-17
Los Angeles, CA

reply to TKJunkMail
said by TKJunkMail See Profile :

It is in their own interest to do so and it also will help drastically cut down on botnets controlled by criminals. I hope this is something the other major ISPs do as well.
You know that is not going to happen, most ips will not follow them. You can dream but likely that is all it will be a dream. It cops ISP more in business to get custgomers to clean up then to ignore the problem


no_one

@QWEST.NET

Qwest does not block ports

Qwest does not block any ports. Now if they do monitor any traffic they would probably just monitor the major security risk ports. Most of those ports are not usually connected to the net and if so not used to a significant degree. I think monitoring for infected computers would be easy enough. Think mynetwatchman etc.
Probably would not even have to capture the traffic just know a computer is talking on bad port etc. every second or more. Then ask the user if they know what is going on. If yes fine, if no well maybe they should find out.
Still Qwest does not block any ports. If they start a little monitoring instead I may have to say ok. I again doubt if they have to capture the traffic just know x port that is a known malicious port is talking way too much.
Just by looking at my incoming logs I see there is a very strong likely hood of many infected computers In Phoenix on VDSL.


Hehe

@ssa.gov

from:
TKJunkMail See Profile

reply to 81399672
Re: They will lose customers soon

I guess if your house is on fire I should not tell you!


S_engineer

join:2007-05-16
Chicago, IL
reply to 81399672
You'r both right.....
it sets bad precedent, however most people don't want to get smartsearch just because they inadvertently click on a link!
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Transmaster
Don't Blame Me I Voted For Bill and Opus

join:2001-06-20
Cheyenne, WY
·Qwest.net


1 edit
reply to 81399672
Can't have it both ways

In the years I have been posting on BBR over and over again I have read people bitching about the ISP's failing do anything about Botnets, Zombies, and what not. Now that Qwest is going just that you are bitching about an ISP doing something about it. So what do you want? It is very unlikely I will ever get high jacked but if it does happen I sure would like to know about it so I can fix it. More importantly it will notify people who don't have a clue about this sort of thing. The fact Qwest will help such users clean up their computers is great. I really don't see the problem here.
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81399672
Premium
join:2006-05-17
Los Angeles, CA

said by Transmaster See Profile :

In the years I have been posting on BBR over and over again I have read people bitching about the ISP's failing do anything about Botnets, Zombies, and what not. Now that Qwest is going just that you are bitching about an ISP doing something about it. So what do you want? It is very unlikely I will ever get high jacked but if it does happen I sure would like to know about it so I can fix it. More importantly if will notify people who don't have a clue about this sort of thing. The fact Qwest will help such users clean up their computers is great. I really don't see the problem here.
If person is computer knowledgible then they would love to know about it. If all they using computer is to surf and check their email, they will not care and will not bother cleaning up. They will tell isp to mind own business and will cancel service, and switch ( assuming they have service to switch to). The people that bitch about the botnetz and zombies and knowledgible who are tired of getting "attacked". If qwest want to satisfy those users, that is fine but it likely will be at cost of them losing less experience users who really "need help"


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

reply to 81399672
Re: They will lose customers soon

said by 81399672 See Profile :

Qwest will soon learn that they will lose customers if they do anything beyond "notifying" customers of possible problem. Not only is that privacy concern, that isp is watching what users are sending but also bad pr when you trap users till they fix the computer to your standard
It's not a privacy concern to monitor for traffic that degrades the network, or for otherwise illegal and harmful acvtivity. Isolating the problems should be sop for a network admin.
Id think it would be good publicity to see an isp that takes care of its network and customers. Offering education and help in the form of tech support is a good thing.

Its rediculous to consider that they would get bad pr for having a standard that doesnt allow worm infected pcs to send spam, ddos networks, and other worse things.

Qwest is setting a good example of what ISPs should be doing to help the botnet problem.
--
‘Do ye, quieting in your bosoms your strong hearts,
Who of many good things have had your fill even to surfeit,
With what is moderate nourish your mighty desire; for neither will
We yield, nor shall you have all else as you wish.’
Solon


N O Y B
St. John 3.16

join:2005-12-15
Forest Grove, OR


4 edits
Know Before You Speak


A few points for those of you who think this requires monitoring what the customer is doing.

1) Stop Being a SPAMer, or at least SPAMer friendly
2) Stop talking until you know what you’re talking about. It just amounts to fear mongering.
3) This does not require monitoring of customer activity.

Did you know if your vehicle does not meet certain safety requirements it is illegal to drive it on the roads? And if you do and get in an accident you can be held liable and negligent. Should be same for computers. If your computer is creating a “safety hazard” for others it should not be permitted on the information highway (internet).

Did you know it is illegal to ATTEMPT to burglarize or rob people. That is exactly what many of these bot net controlled systems are doing.

Did you know if you know of such illegal actions and you do nothing you may be an accomplice. ISP have ability to detect and wall off these bots with very low overhead (can easily be automated). And since they know they exist, and in fairly significant quantities, not doing so amounts to being an accomplice to an attempted crime.

If they (ISP) knowingly permit use of their private network for illegal activity and do not take reasonable action to prohibit such activity they can and should be held liable as an accomplice (it is their private network under their direct control and responsibility).

It is very easy to detect these infected systems, and without infringing on the privacy of customers. Just look at your own NAT/Router/Gateway log. You can see and detect them very easily. All an ISP has to do is set up a few “dummy” systems to log such attempted accesses and use an algorithm to weed out the ordinary inadvertent access attempts from the bots.

I am sure there are even more effective means, but this is just to illustrate the point that 'spying' on the customer is not required. Those such arguments are probably put forth by SPAMers and/or BOT NET operators engaging in fear mongering to protect their illegal operations.

I for one would like to see the rest of the ISP's follow suite. Especially the big cable and telecom operators. You know who you are Comcast and Verizon. How about it, can you match the challenge?


MeKuN

join:2004-07-21
Eugene, OR

reply to 81399672
Re: Can't have it both ways

People that are knowledgeable will like this? People that are knowledgeable dont let there system or systems be part of a bot net to begin with. Its the people with no knowledge who are infected with some trojan, the same people who never update there AV program. Dont tell me this is good for me thx.

Gee and i wondered why my connection slows down everyday at the same time, na quest isnt doing anything. Why do i have to get the news here instead of from them.


N O Y B
St. John 3.16

join:2005-12-15
Forest Grove, OR


1 edit
reply to 81399672
Re: They will lose customers soon

said by 81399672 See Profile :

If i pay for service, i want to get that service.
What service did you pay for? Did you pay for bot net member service so your computer(s) can be permitted to maliciously attack other peoples computer(s)?

I pay for using driving on the roads, but I still have to obey the laws of the road. It is not an anything goes free for all.


N O Y B
St. John 3.16

join:2005-12-15
Forest Grove, OR

reply to S_engineer
said by S_engineer See Profile :

You'r both right.....
No they're not both right. 'Worldvision' is dead wrong. PERIOD!


N O Y B
St. John 3.16

join:2005-12-15
Forest Grove, OR

reply to gaforces
said by gaforces See Profile :

It's not a privacy concern to monitor for traffic that degrades the network, or for otherwise illegal and harmful acvtivity. Isolating the problems should be sop for a network admin.
Id think it would be good publicity to see an isp that takes care of its network and customers. Offering education and help in the form of tech support is a good thing.

Its rediculous to consider that they would get bad pr for having a standard that doesnt allow worm infected pcs to send spam, ddos networks, and other worse things.

Qwest is setting a good example of what ISPs should be doing to help the botnet problem.
Ditto that to the Nth degree.


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
reply to 81399672
Personally, if I had some noob on my network spewing spam, viruses, and scanning for vulnerabilities, I'd want them to fix it.... and if they didn't... well, See ya.... wouldn't wanna be ya.

Won't fix it? Well then, too bad.
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