cogeco or rogers
@tel-ott.com
 from:
whfsdude 
| cogeco or rogers
what's the difference?
Canada is a bad place for internet. |
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Airwolf
Merry Christmas. Shtter was full.
Premium
join:2001-10-30
Windsor, ON
clubs:
 ·Cogeco Cable
| Just my thoughts on this.
I just want to add that Cogeco was forgiving in terms of usage before they started enforcing the cap more seriously. I think 8 years of a "soft" cap.
While I don't download a lot, I do enjoy the speed of the Standard package when I need it. Lite isn't an option for me as on average do about 16GB a month download and 1.5GB upload. The connection is shared between two computers as well.
If they're enforcing this now because of network problems, I can understand that. I don't believe this was just a "out of the blue" decision.
While it sucks that there is a hard cap, but at least they're not charging if you go over. |
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dan991199
join:2007-10-01
St Catharines, ON
·Cogeco Cable
 ·TekSavvy Solutions..
| Speed not matching the service....
I love(d) coegco for the speed that it provides its customers but with the enforcement of now a hard bitcap the speed really doesn't reflect what a user can do anymore.
a standard user can break his or her monthly bitcap in less than a 24 hour period. Granted this would be an exceptional case but seriously folks, why offer the speed if you are going to put such constraints on what the customer does with it?
last month i received a warning from cogeco on Sept. 28, so i was ok for the monthly rollover. but i was also on vacation for 7 days of that month. I as well as a lot of other users on this forum think that this month is going to be really telling as it will be the first full month of the bitcap being enforced (cogeco began enforcing the bitcap on September 17th).
so we'll see i suppose. Also anyone effected by this should use the customer service option at cogeco's website to let them know how you feel. or write in to:
Cogeco Cable
ATTN: Office Of The President
PO BOX 5076
STN Main
Burlington, Ontario
L7R 4S6 |
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swintec
Premium
join:2003-12-19
Alfred, ME
 ·RapidVPS
·surpasshosting
 ·Sprint Mobile Broa..
 ·VoicePulse
·RoadRunner Cable
|  Ohh Canadaaaa
"Many of our forum regulars say they'll solve the problem by transferring to a provider that doesn't have monthly caps."
Are they any providers left in canada that do not have caps in place?
--
BlockNews.Net- Quality Usenet Block And Unlimited Accounts |
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Frozty2k
join:2002-04-21
Oakville, ON
·Cogeco Cable
·TekSavvy Solutions..
| Time to find another provider!
They did have some issues with e-mails not going out. The fact is, even if you do get the e-mails and you check your cogeco account often it was still shitty of them to not tell us they were enforcing the cap hard, you get an email as you are about to go over or after you go over then are screwed the rest of the month anyways.
If you are cut off the choice is upgrade to a more expensive package now, or don't download anything for the rest of the month (as much as two weeks for some).
The other fact is you can upgrade to a higher account, but for most people you have to go to a business/corporate account! You end up paying way more for priority tech support, you have to switch e-mail address etc etc. They have no public account with higher bit caps, just more speed and services and much more money. |
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BoxerJoe
join:2007-08-14
Hamilton, ON | reply to swintec
Re: Ohh Canadaaaa
Yes there are, others even Sympatico will give you the option now under there new plans of buying unlimited bandwidth option for an extra $30. TekSavvy also has unlimited DSL option as well, not sure how much. |
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WallyThacker
The Central Scrutinizer
join:2002-02-12
Canada | Here we go again
Caps, no caps. Can't providers make up their minds?
Haven't we been through all this nonsense before? |
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axus
join:2001-06-18
Washington, DC
·Verizon Online DSL
| reply to cogeco or rogers
Re: cogeco or rogers
It's kind of a warning for those who are currently happy with their providers. Canada was for a time more advanced than the US for broadband availability and service. But things change, and if there isn't competition you will be screwed. Congrats to the people who jumped ship  |
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telcolackey
The Truth? You can't handle the truth
join:2007-04-06
Death Valley, CA
| reply to dan991199
Re: Speed not matching the service....
said by dan991199 :[..], why offer the speed if you are going to put such constraints on what the customer does with it? This is a great question which prompts me to answer with another question 
The cost of building and supporting any network is based on max capacity used at the peak hour / busy day. As you raise speeds and if user behavior does not change, the impact is not substantial. However if a very small portion of your users "re-sell", share or allow third parties to use this bandwidth 7x24 maxing out this speed, there is a significant cost increase in the usage.
The difference is usage vs. speed.
That said, if you had to choose, and from a business perspective (not greed) could only choose 1, what would it be:
•Unlimited usage at low speed
•Fast speed without sharing bandwidth and within the same usage as 98% of average users
•Fast speed and pay for the extra bandwidth as a 2% "power user" or user allowing file sharing for the Internet |
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BabyBear
Keep wise ...with Night-Owl
join:2007-01-11
|  Always on?
They forgot the "(Till you go over your cap that is)" 
Wow 10Megabit speed is such a waste on a 60 GB cap. Just a measly 2 GB a day. 85 megabytes an hour. Ouch! Don't see many customers of Cogeco signing up for online movie services and such or buying games off of Steam and/or other online sellers.
I'm guessing "lite" users might want to look into using a Adblocker. 10gb is easy to go through in 30 days time even just web hopping(video ads that just start playing automatically). |
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BoxerJoe
join:2007-08-14
Hamilton, ON
1 edit | Crazy!
They should offer the option of an overage fee that caps at $30 and offer the customer the option to buy unlimited for like an extra $25 like Bell does. |
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Lowtarget
Premium
join:2003-12-22
Alger, OH
clubs: | reply to WallyThacker
Re: Here we go again
Those bandwidth caps are not too bad. But those caps would not work well for me. Since I play alot of online beta games all the time. |
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EUS
Kill cancer
Premium
join:2002-09-10
Montreal, QC
clubs:
·ELECTRONICBOX
| All residential users
Should go on strike against their providers.
Cable, dsl, everything, until the providers drop all caps, torrent strangulation, and whatever other nonsense needs to get straightened out.
--
~ Project Hope ~ |
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Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable
|  Bits vs Bytes
Did anyone else notice that the chart lists the figures in bits and even goes so far as to use the terminology "download bit cap" and "upload bit cap", or am I the only one? It's probably just another case of marketing people not knowing simple networking terms but are you Cogeco folks sure you're not getting capped at a little over 1 GB for Lite, 8 GB for Standard, and around 12 GB for Pro?
I don't know why this always gets to me but for some reason I can't stand reading this kind of mistake all the time...
- Tate
--
Happiness is an OC-48 in your basement... |
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bullwinkle123
@cgocable.net | reply to BoxerJoe
Re: Crazy!
I second that idea !! Let's get this implemented pronto !! |
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ancodia
join:2006-07-10
·Cogeco Cable
4 edits | reply to Done_Posting
Re: Bits vs Bytes
Also, not mentioned in the article is that Cogeco has also included overcharges in their AUP. While they are NOT currently collecting the charges one wonders why they would include the clause. All users have, in effect, agreed to pay these fees, Cogeco just isn't collecting them .. yet ... at a rate of $10 per gig over your bitcap. Cogeco currently allows you to over your cap by anywhere from 20-30%, so you could be in for a big suprise in the near future! There is no cap on the overcharge other than whatever % they allow you to go over your package allotment. Some users report getting to 90 gig before being locked out, that equals $300 in potential overcharges!
Quoted from their AUP :
COGECO monitors the amount of traffic to and from all
modems to identify usage above the bandwidth limitations. If
the Customer exceeds this limit, the Customer may be charged
up to an additional $1.00 per 100 Megabytes for both upstream and/or downstream traffic.
Other users also speculate that Cogeco's enforcement of these low hard-caps is in order to stifle high gig downloaders (which are being assumed to be downloaded movie/tv content) and encourage them to buy more lucrative tv/ppv packages at Cogeco. This theory also explains why the other major providers (Bell, Rogers) also enforce low bitcaps - to protect their tv/ppv services, while traditional ISPs (such as Teksavvy) can provide the same level of service at competitve prices with unlimited bandwidth. Perhaps Bell/Cogeco/Rogers are not doing the public good by being able to provide multiple services. |
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bricktoppp
join:2006-10-05 | lol
Time limits: unlimited?
This feature makes Cogeco's cable internet superior to 1996 dial-up. |
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bricktoppp
join:2006-10-05 | reply to Airwolf
Re: Just my thoughts on this.
Maybe they should stop giving everybody 10mbps if they have network problems. How often does anybody download at a megabyte a second? That's useless now too, because you can only do 60gb a month. Cogeco = ghetto ISP. |
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bricktoppp
join:2006-10-05 | reply to ancodia
Re: Bits vs Bytes
thieves |
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Tsume
join:2004-02-23
Johnson City, TN
·Embarq
·ViaTalk
·Comcast
| reply to Done_Posting
I also noticed and was about to comment when I saw your comment.
If they are going to advertise speeds in megabits (Mbps) then it looks like their caps are in gigabits (Gb).
Pathetic they are.
--
"True warriors do not follow paths, they make them. It is not just their desire, it is their nature." (Battletech) |
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