roc5955
Premium
join:2005-11-26
Rosendale, NY | RE:When Does FTTH Yield Just 6Mbps?
When they put a cap on it silly!
They all put caps on bandwidth.
--
"Understanding is a three-edged sword." |
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gashuffer
join:2004-02-11
San Francisco, CA
| 6Mbps = I can get that from the competition
When I had Uverse installed in May 2007 I told the techs that 6Mbps internet wasn't really considered an advantage in my book because I can get that from anyone. Their main push seemed to me to be towards the TV portion of Uverse. I think ATT is making a big mistake by not raising the bar to 10Mbps for the internet portion. This would totally lure away Comcrap customers who are looking for a better TV solution AND ALSO want faster interent speeds. Seems to me that ATT just wanted to squeek by. Why switch providers when you're getting the same speed package? It's not worth the hassle for most people, but I like being an early adopter so I took the bait. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
 ·DIRECTV
 ·magicjack.com
 ·AT&T Midwest
1 edit |  I don't get it
Why is he complaining if he is already a cox cable customer, and said he was leaving anyway?
»AT&T is getting on my last nerve!
»Re: AT&T is getting on my last nerve!
About mid way down he said he already switched. I thought this arguement was pretty much solved when he switched. |
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joker5656
join:2006-06-23
Dallas, GA | reply to gashuffer
Re: 6Mbps = I can get that from the competition
i would switch maybe, but they aren't offering anything but DSL in my area. Also i don't want one of those boxes in my yard, there ugly |
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
 ·Cox HSI
| reply to David
Re: I don't get it
Yes, I did switch, and for good reason.
As much as you and other AT&T fanboys would LOVE for people like me to shut up, it's not going to happen.
Regardless, I posted this because the letter came in the mail this weekend, two weeks after I switched. I still thought it was relevant, and I wanted others to be aware of the short-sighted mindset of AT&T. |
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N3OGH
Bear patrol must be working like a charm
Premium
join:2003-11-11
Philly burbs
 ·Verizon FIOS
·Verizon Online DSL
| Talk about red lining
"While the vast majority of AT&T U-Verse customers have VDSL, some customers do get fiber to the home. In a recent conversation with AT&T, the company told us that of the eighteen million homes that AT&T will pass (not necessarily serve) by the end of next year with the new service, approximately a million of those are FTTH. Usually we're talking relatively upscale developments."
Wow, talk about red lining.
Makes Verizon looks almost egalitarian.
Almost...
--
Petty people are disproportionably corrupted by petty power… |
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI
| reply to David
Re: I don't get it
And, by the way...
As you can see in my first post that you linked to, David, AT&T had their chance to retain my business. They actually called me trying to sell me UVERSE, told me it was available...then said "oops, sorry, it was a glitch in the system, you can't get it after all."
Despite the technical limitations, I was willing to give it a shot due to the price savings. Now, AT&T has pretty much lost any chance at getting me back as a customer.
Not that they care; one customer out of millions is nothing to AT&T. I'd rather stick with Cox from this point forward...They provide local, personal service, and actually CARE to retain me as a customer. AT&T had no desire to try and retain me why I called to cancel. |
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Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs: | No desire to retain you? I'd hardly call a personal letter from upper management to you that.
--
The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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d_l
Barsoom
Premium,MVM
join:2002-12-08
Reno, NV
| reply to N3OGH
Re: Talk about red lining
What is it with the red lining nonsense?
AT&T isn't replacing existing copper connections. The fiber connections they are talking about are green field installations. That was part of the Lightspeed plan. New connections are fiber if possible. It isn't any more complex than that |
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Jon
Premium
join:2001-01-20
Lisle, IL | a consistent user experience across the board?
If they're serving some and passing by others, how is that consistent? |
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI
| reply to Rick
Re: I don't get it
said by Rick  :No desire to retain you? I'd hardly call a personal letter from upper management to you that. I am referring to the downright arrogant rep that I spoke with on the phone when I canceled. This occurred long before I received this letter from AT&T.
Here's about how the conversation went:
Me: I'd like to cancel my service.
Rep: why is that?
Me: you don't offer bundle discounts for FTTP, you require a phone line to get internet, your speeds are half of the competition, and your sales department called me trying to offer me UVERSE, then told me that they made a mistake and that it was not available after all. I'm going to Cox who will give me 2x the speed for less money.
Rep: Did you know that Cox is shared bandwidth, you'll never get your advertised speeds...blah, blah, blah..."
Me: Yes, I am aware that it is shared at the fiber node. All internet is shared at SOME point in the architecture. I've never had problems getting my advertised speeds with Cox in the past...I'm sure I'll be OK. If you would at least take away the requirement for the phone line, I'd stay.
Rep: Can't do that. Let me get your service cancelled.
Me: =\ |
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benc
Premium
join:2007-06-17
Glen Carbon, IL | Who Cares About IP-TV?
I sure don't.
I'd rather have 10 or even 20Mbps Internet, ideally with 2Mbps+ uploads.
I also don't care about VOIP. I'll stick to my POTS. |
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Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX
1 edit | reply to MarkyD
Re: I don't get it
said by MarkyD :...If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled... Seems reasonable to me. You stated a reason to keep you as a customer. That request was not something the rep could accommodate, so their only option was to cancel your service. What did you expect them to do? |
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Freezone
join:2000-09-29
Southfield, MI
| reply to benc
Re: Who Cares About IP-TV?
I just wonder how long it will take before att relize that they are the new AOL. OLD tech to all of their customers and unable to deliver new tech to most of them.
It is pretty sad that the comcast speed comercials hold true even with att new tech.
I am both a u-verse and comcast internet customer. This is clearly a turtle and rabit race. Comcast is faster but there is an invisible cap at which point att will walk accross the finish line. |
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David
No,there is another.
Premium,VIP
join:2002-05-30
Granite City, IL
clubs:
·DIRECTV
·magicjack.com
·AT&T Midwest
2 edits | reply to MarkyD
Re: I don't get it
said by MarkyD :]Yes, I did switch, and for good reason. As much as you and other AT&T fanboys would LOVE for people like me to shut up, it's not going to happen. Who said anything (much less me) about shutting you up? I am just perplexed, I thought this was solved already, as in YAY competition!! so to speak.
Trust me it's not up to me to decide who you pick as a ISP or not. Some people choose us and some people don't.
--
If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this.
Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI
| reply to Corona
said by Corona :said by MarkyD :...If you would at least take away the requirement for the phone line, I'd stay. Rep: Can't do that. Let me get your service cancelled... Seems reasonable to me. You stated a reason to keep you as a customer. That request was not something the rep could accommodate, so their only option was to cancel your service. What did you expect them to do? I didn't expect the rep to do anything about that "requirement." It was his tone and his badmouthing Cox that I found distasteful. |
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jimbo2150
join:2004-05-10
Youngstown, OH
| Of course...
Of course they give the FTTH people the same speed as all U-Verse users. If they didn't the people down the street who had copper would complain to the point where they would have to upgrade the whole plan to FTTH, and you know they CAN'T do that! Giving users a next generation connection is taboo to AT&T.
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- "Techie" Jim |
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XBL2009
------
join:2001-01-03
Chicago, IL | What I want
Mobile Phone = $25
100mbps Fiber = $25
HDTV ala carte = $25
The way it should be!!!! |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| reply to MarkyD
Re: I don't get it
I actually had an AT&T 'kid' come by last night trying to push Uverse. This one actually had some knowledge (better than the old guy attempting to sell it at BestBuy).
I told him that I'm still in contract with DTV, and that their costs were no better than what I currently have.
1: Uverse 'pro' = $79/month for 3 sets
2: DTV + DSL Extreme = $75/month for 3 sets 
3: They have 'up to' 6Mbps.. I can order up to 6Mbps (won't get it though) for similar pricing
4: I have fastpath... Uverse/AT&T pushes higher latency interleaved.
5: My main reason the I would go is to save $$$... until AT&T has VoIP, (assuming its the same price as call vantage), I won't be saving $$$...
6: Still only goes to 6Mbps, and still only has 1 stream of HD ... not show stoppers for me, but if I'm going to 'jump' to a new service, it has to at least cost less overall, and offer at least what I have (or can get) now.
The AT&T rep. did state that I could cancel the TV and keep Uverse Internet... I'm skeptical
Also, the rep did state that they're going to push multiple HD soon, as well as 10-12Mbps Internet.
Coming from sales... I don't believe it until I see it.
--
Canada = Hollywood North |
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a333
A hot cup of integrals please
join:2007-06-12
Rego Park, NY | reply to XBL2009
Re: What I want
it is in France, my friend.
Perhaps, someday, our backward-minded US corporations will quit looking at stock charts and actually deliver a good product, which was the actual reason the cpmpany had been founded >100 yrs ago. |
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