S_engineer
join:2007-05-16
Chicago, IL | wow
what customers ask them to share info....
Liars |
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moonpuppy
join:2000-08-21
Glen Burnie, MD | Yeah....
I am still trying to see the "benefit" they claim to offer.  |
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backness
join:2005-07-08
K2P OW2 | benefit:
They can now turn a profit on "selling" your data to their partner the NSA |
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PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:  
| reply to moonpuppy
It makes sense to share customer info internally among different entities.
Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities.
You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. |
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DoRight
join:2007-07-20
Mechanicsburg, PA | reply to moonpuppy
I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. |
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dennismurphy
Put me on hold? I'll put YOU on hold
Premium
join:2002-11-19
Parsippany, NJ
 ·Optimum Online
| reply to PhoenixDown
said by PhoenixDown  :It makes sense to share customer info internally among different entities. Imagine if you had to call one # for your land line, another # for your internet account, a third # for your cell, a fourth # for cable tv services -- you would be pissed off. And thats exactly why companies need to be able to share your info internally among their different legal entities. You see Company X but legally thats Company A, B, C, D, E, F, G, H and so on. Exactly. |
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somebodeez
Premium,MVM
join:2001-09-24
here
 ·Verizon FIOS
2 edits | reply to DoRight
said by DoRight :I can help with this. Example would be: now that Verizon Communications has FIOS Kiosk in around a 100 plus Verizon Wireless store we need to be able to see what plan they have for wireless if we are going to bundle the home with the wireless. That would make sense except evidently, some of the information shared also includes
quote:
That data includes all numbers called or called from, the length of each call...
How would sharing information like that "benefit" me?
quote:
...we may include our own or third-party advertising in the services you’ve purchased from us, and we may share information about you [information here includes CPNI] with affiliates, vendors and third parties to … deliver relevant advertising to you
How would receiving unwanted advertising "benefit" me?
How does sharing information about me to "third parties" = staying "in the family" ? |
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W7PSK
Just Me
join:2000-12-04
Everett, WA | Sure - And I have a bridge in San Francisco for sale
quote:
We believe that it will benefit our customers to be able to share information with Verizon affiliates, s
Meaning Anyone that will buy our lists. |
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S_engineer
join:2007-05-16
Chicago, IL | reply to somebodeez
Re: Yeah....
exactly...its the extended family we're worried about! |
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ATHF
join:2004-12-20
00000
1 edit | reply to DoRight
to bad we can't use this as an excuse to cancel service without termination fee.
I want out of verizon so bad but going to cost me $525 for 3 lines i have with them.
to bad i did not notice the price increase for txt messages back in February and escaped my contract.
there signal levels are crap compare to my wife cingular/ATT & my sons TMobile.
and what makes it worse i talk to there tech they have cell towers all over my area that i shouldn't have be having problems + replace my phone 3 times already.
wish i could @ least get discount on cancellations fees  |
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somebodeez
Premium,MVM
join:2001-09-24
here |  I Opted Out
Now what assurances do I have that they will honor that?
Do I get some sort of receipt/letter/statement - something????
How will I know if it's being honored or not???
How can I check up on it to make sure??? |
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PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:
| reply to somebodeez
Re: Yeah....
quote:
That data includes all numbers called or called from, the length of each call...
Technically speaking that would be your invoice. So if you went to the kiosk and they needed to look at your invoice, that invoice would include this information.
btw: this is just my personal opinion |
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Noah Vail
Premium
join:2004-12-10
Lorton, VA | reply to backness
No Problem
All Verizon has to do is to provide the complete list of affiliates, with a affidavit that only those entities will receive your data.
NV |
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TurtleFan
join:2003-05-03
Wyckoff, NJ
| Phone Spam and opting out
Is anyone else getting spam texts on their cell phone now? I have Verizon Wireless and I just got some spam add for something called 'in3d'? Joy, another nuisance too put up with.
I will be calling this number to opt out, and re-registering our numbers on the do not call registry. That is apparently expiring too.. |
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n2jtx
join:2001-01-13
Glen Head, NY
·Optimum Online
|  They Will Do What They Want
I do not have VZW but my sister does and I told her about this yesterday and she called to opt both her phone and her husband's phone out.
Still I have no doubt that it will be all meaningless in the end. Either VZW will rewrite their policy in secret saying no means yes and yes means no or they will claim the government told them to share the information and then beg congress to grant them immunity.
--
I support the right to keep and arm bears. |
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backness
join:2005-07-08
K2P OW2 | reply to dennismurphy
Re: Yeah....
>Exactly.
Exactly which "partners" require who you call and how long?
Please tell me how this information is going to specifically benefit me.
Please tell me how this data is going to improve service. |
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dennismurphy
Put me on hold? I'll put YOU on hold
Premium
join:2002-11-19
Parsippany, NJ
·Optimum Online
| said by backness :>Exactly. Exactly which "partners" require who you call and how long? Please tell me how this information is going to specifically benefit me. Please tell me how this data is going to improve service. Well, let's see ...
Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from your landline to your mobile, or vise versa, they can offer you the right calling package which includes those calls at no charge. This can very much be in your favor.
Or, let's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service.
See, it's not all nefarious.
And let's also be clear - the article above indicates that by "Partners" they mean both of their parent companies - Verizon Communications and Vodafone. Not some ad agency or somesuch:
said by The_Freakin_Article :
FCC is also clear about this: you use "Opt-Out" with customers if you're looking to share across affiliates/parent companies, etc. - so customers would be getting information from within the same family of products/services. "Opt-In" is required if a company were addressing the issue of sharing customer information beyond - for example to non-telecom services. We aren't doing that.
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On de other hand
@verizon.net
| On the other hand.....
Funny we are discussing this... There is the perfect video on this subject on Utube (about Verizon) it is in two part and shows the other side of sharing information.
»www.youtube.com/watch?v=794wbpg7A3Y |
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SilverSurfer
join:2007-08-19
| reply to dennismurphy
Re: Yeah....
said by dennismurphy :[...] Let's say that you have Verizon Wireless service. And Verizon home service. That's where this information will specifically benefit you. Because - by seeing that you make a lot of phone calls from youlet's say you're a frequent traveler to Europe. It might be cheaper for you to pick up a VZW Global Phone and a Vodafone SIM card than to rent a phone each time you travel. The Vodafone people can then set you up with the right European plan, and tie it all into your VZW service. That is a quasi-legitimate justification for "sharing" information assuming the consumer is OK with such sharing. My objection to such sharing, however, lies in the simple fact that such information is arbitrarily shared by default without consumer knowledge or consent, for reasons unknown, and with unknown partners for an indefinite length of time. That is the crux of the sharing issue.
Further, while it is all well and good that Company X states in good faith the purposes for above-referenced sharing, the consumer is still entitled to the control of his own data, particularly the entity to whom/from whom his calls are placed, duration and frequency. None of which is necessary to share with other "partners" so that Company X can hawk an allegedly better monthly plan.
Bottom line: My CPNI is my own and I don't want it shared with anyone for any reason. Period.
said by dennismurphy :See, it's not all nefarious. That is strictly a matter of personal opinion. |
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On De other hand
@verizon.net
| Information
Funny we should be discussing this subject. There is a great video (sad but truelife) on utube as to what Verizon does with the information. Search for "therealjonnyhal" (I tried to post the url however I guess they are not allowed.)Look for eposode 1. |
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