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Comments on news posted 2007-11-05 16:19:45: [att=1236619,l]Chicago-based colocation facility CI Host lauds the security of their operations on the company's website, noting that the facility features "multiple layers" of 24x7 security cameras, proximity card readers, biometric access controls,.. ..

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Elite

join:2002-10-03
Orange, CT

Honestly

How the hell do you let this happen FOUR times in TWO years. That's an average of being broken into every SIX MONTHS.

I'm surprised they're still in business.
--
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exocet_cm
I am the law
Premium
join:2003-03-23
New Orleans, LA
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Re: Honestly

said by Elite See Profile :

How the hell do you let this happen FOUR times in TWO years. That's an average of being broken into every SIX MONTHS.

I'm surprised they're still in business.
I'm surprised as well. I bet there is always room though to rent on their racks!

You would think, because of the nature of their business, that one wouldn't be able to just cut through some walls with a saw. Do like the jails do with multiple walls. Hell, reinforce the walls with steel rods or something.
--
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA

Re: Honestly

Any bets that the people that broken in have an inside knowledge (former employees or contractors).
--
Canada = Hollywood North
rradina

join:2000-08-08
Chesterfield, MO

Re: Honestly

If true, they must treat their employees like dirt. Not always but happy employees who feel they are treated fairly aren't as likely to risk their positive situation by stealing from the hand that feeds. On the other hand, high turnover creates a disgruntled population of people with inside knowledge.

works

@comcast.net

This isn't the kind of problem that you solve with "better physical security." If the burglars brought power saws and handguns, this is the kind of problem that you solve with an appropriate service level agreement with local law enforcement or an armed security company.

53059959
Temp banned from BBR more then anyone

join:2002-10-02
PwnZone

cihost is a bad company to deal with. a friend of mine colocated his server there and they took it offline because it "had copyrighted material on it" and refused to give it back. He had to get a lawyer and after about 6 months he got it back.

I would be suprised if they stay in business any longer. If I knew someone who had a server stored there, I would let them know to GTFO

TOPDAWG
Premium
join:2005-04-27
Midland, ON

Kind of funny.

Kind of funny being as the company says the place has good security. However not funny the poor guy got beat up.

If a place gets robbed they better change fast cause word will get around what places are easy marks to other thief's.

ptrowski
Got Helix?
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Putnam, CT
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Re: Kind of funny.

said by TOPDAWG See Profile :

If a place gets robbed they better change fast cause word will get around what places are easy marks to other thief's.
Four times in 2 years would suggest that word has been on the streets for a while.
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TOPDAWG
Premium
join:2005-04-27
Midland, ON
·TekSavvy Solutions..

Re: Kind of funny.

Yep the first time a place is robbed they need to change fast. I'd go for the old big ass watch dog walking around the place myself.

Just have a night worker let the dog out to piss and shit and you're good to go. If no night workers make a dogie door.

RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast

said by ptrowski See Profile :

said by TOPDAWG See Profile :

If a place gets robbed they better change fast cause word will get around what places are easy marks to other thief's.
Four times in 2 years would suggest that word has been on the streets for a while.
Starsky, word on the street is....
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rawgerz
In Debt we trust
Premium
join:2004-10-03
Grove City, PA

Geeks with power tools

"Screw this, I'll host my website on my own!"

kapil
The Kapil

join:2000-04-26
Chicago, IL

LOL

...I've been a long time customer. As they say, you get what you pay for. Service is VERY cheap...but I count on 4 major outages a year.

Customer support is non-existent. Good luck trying to get a hold of someone who knows what the hell is going on.

Their shared hosting and dedicated server customers fare much worse...colo customers are treated a lot better. I've always done fine by befriending the local data center guys.

If my business depended on my servers, they wouldn't go to CI Host. But, for the price, it's one hell of a deal, even with all the crap that happens.

Who got tazered?...I know most of the guys over there. ...and now I know why my rack was REALLY down for a day and a half.
--
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Bobcat
Premium
join:2001-02-04
Bedminster, NJ

1 edit

Re: LOL

Doesn't look terribly cheap to me. I pay more, but our web host is up all the time. Downtime is maybe a few minutes per year.

kapil
The Kapil

join:2000-04-26
Chicago, IL

Re: LOL

Look at their "crazy deals". ...and even those prices are negotiable.

Tzale
Proud Libertarian Conservative
Premium
join:2004-01-06
Sweden
·Verizon FIOS
·Optimum Online

Robbery

This is simply unacceptable for a co-location center to just be able to be broken into 4 times. What is even worse is that the walls were just cut down with a saw and the manager was tasered and beat! WTF?!?! Don't they have some kind of security guards or dogs or something?

-Tzale

espaeth
Digital Plumber
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join:2001-04-21
Minneapolis, MN
·voip.ms
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Inside Job

The walls weren't reinforced; in fact, the wall section that was broken down was known to be a structural weak point. All of the video surveillance was also stolen from the premises. The police strongly believe this was an inside job due to all of factors in the case.

There's currently a group of folks affected by this event putting together a lawsuit against CI Host for gross negligence, supported by the numerous thefts from the facility.

For those in doubt, copies of the police reports are here:

»img81.imageshack.us/img81/4881/r···1vx1.jpg
»img81.imageshack.us/img81/8002/r···2kw8.jpg
»img222.imageshack.us/img222/4590···1bm4.jpg
»img86.imageshack.us/img86/8008/r···2jo8.jpg
»img86.imageshack.us/img86/6286/r···1zx1.jpg
»img81.imageshack.us/img81/3007/r···2wo8.jpg

TheMadSwede
Premium
join:2001-01-30
Holland, MI

Night Manager Declined to Comment

The night manager declined to comment other than saying, "Don't tase me, bro".
--
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brooklynman4

join:2004-09-07
Brooklyn, NY

Re: Night Manager Declined to Comment

They been watching to much csi lol.

laughingguy

@verizon.net

said by TheMadSwede See Profile :

The night manager declined to comment other than saying, "Don't tase me, bro".
that is the funniest freaking thing i have read on the internet in a long time, kudos to you

ninjatutle
Premium

join:2006-01-02
San Ramon, CA

Nothing funny about being robbed

.

mr419

@cox.net

inside job?

saw this problem in various Motorola radio rooms I visited to service. nobody watches service folks who when in need of parts for repair "borrow" same from someone else's equipment. not unusual in 2 way radio service business. PD could probably get list of customers and with a few interviews track down who has recently installed "new" servers.

Jason Levine
Premium
join:2001-07-13
USA

Can't spin CI Host's bad security

Honestly, I'm not sure which is the best scenario for CI Host:

1. They're just that bad a hosting company that they get broken into once every six months.

2. They have employees that steal servers/data once every six months and somehow continue on working there.

3. They have employees that steal servers/data, get fired, and are replaced with other employees who steal servers/data.

No matter which way they try to spin it, they're an incompetent (possibly criminally negligent) hosting company and I wouldn't host my data with them if they gave me the space for free.

wifi4milez
Big Russ, 1918 to 2008. Rest in Peace

join:2004-08-07
New York, NY
·Verizon FIOS
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Alarms?

They mention that they have alarm systems linked to the police and fire department. I have to wonder how "good" these systems are if they werent set off by people cutting a hole in the building with a power saw!!! Its terrible that the guy got beat up, but after the first robbery they should have immediately instituted some serious security upgrades.
--
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kcblack
Premium
join:2000-09-11
Chicago, IL

Re: Alarms?

If you read the police reports, the real crime was them saying that an "external dvd writer" was worth $200.

Can you say "insurance fraud"?

Kevin

AnonProxy
Proxy of Anon
Premium
join:2001-05-12
ß

Re: Alarms?

Ohhh to be so foolish....
Since we don't know what model, since we don't know, the capacity, since we don't know any of that, neither you nor I are in a position to call "fraud" on anything. Not everyone buys the cheapest dvd burner out there and buys the cheapest housing. Just because in a police report it says DVD burner does not mean that it is a "single" driver burner and not duplicator. What if it was a blue ray drive that was depreciated? What if it was a slim line portable USB DVD burner from Targus? The Targus PADVW010U street price as a slow DVD burner is somewhere north of $230....

BonksRobbers

@comcast.net

Re: Alarms?

said by AnonProxy See Profile :

Ohhh to be so foolish....
Since we don't know what model, since we don't know, the capacity, since we don't know any of that, neither you nor I are in a position to call "fraud" on anything. Not everyone buys the cheapest dvd burner out there and buys the cheapest housing. Just because in a police report it says DVD burner does not mean that it is a "single" driver burner and not duplicator. What if it was a blue ray drive that was depreciated? What if it was a slim line portable USB DVD burner from Targus? The Targus PADVW010U street price as a slow DVD burner is somewhere north of $230....
dito
redleaf

join:2000-09-12


1 edit

Wow, who knew CIHOST was still around?

I had two domains hosted by them from 98-99. They were pretty bad back then (errors in setting up my account, overloaded servers, and then constant billing errors). I switched to Pair for a few years and now I'm on Dreamhost. No complaints with either.

I found this spam email from 2000 that details their problems back then:

Date: Tue, 15 Feb 2000 00:58:59 -0500
To: xx@xx.xxx
From:
Subject: RE: When CI Host told you that they were making headlines...

I want nothing to do with you, and here's why -
I would never deal with a company that uses the denegration of its competitors as its ONLY reason to use its services. You don't say dick about your company in this - at least nothing interesting.
I would never deal with a company that CUTS AND PASTES copyright material for its own ads
I would never deal with a company that USES HUGE TYPE
I would never deal with a company that SPAMS! You spammed! What sort of company IS this?
I would never deal with a company that requires me to REMOVE myself from a list I never asked to join in the first place
I would NEVER EVER deal with a company that relies on FALSE news reports. Ten seconds of research would have SHOWN YOU that the credit card files obtained by hackers were from FAILED CREDIT fraud. They were ALREADY bad numbers - they were USELESS.

Here are things I WILL be doing with your message: sending a copy to HostIndex, the Web Hosting Guild, CNet, and of course, CI Host.

Do not - EVER - send me another e-mail message about your company. It is not possible for me to be LESS interested.
-----Original Message-----
From: Free Web Hosting [mailto:freeweb@mail.exordior.com]
Sent: Monday, February 14, 2000 8:51 PM
To: cihost3@exordior.com; cihost4@exordior.com; cihost5@exordior.com; cihost6@exordior.com
Subject: When CI Host told you that they were making headlines...

When CI Host told you that they were making headlines, is this the kind of press that you thought they were generating?

Business disappears as servers crash
CIHost goes down, small e-commerce sites assess damage: When service is down, you just don t exist
By Bob Sullivan MSNBC
Jan. 4 - Lisa Sievers had finally gotten that big break. After months of desperately seeking attention for her fledgling e-commerce Web site, coolballs.com, she had hit the jackpot. Her site, where Sievers sells automobile antenna balls, was featured in a front-page story in the local daily newspaper on Dec. 28. Then, disaster followed. Her Web page went down, and stayed down. Sievers wasn t alone all 48,000 sites hosted by Texas-based CIHost disappeared that day, and many are still either inaccessible or in a state of disrepair.
»www.msnbc.com/news/353491.asp FULL STORY
CIHost exposes credit card numbers

Accounting database of Web hosting service was viewable right on the Net no password required
By Bob Sullivan MSNBC
Jan. 20 Even professional Web hosting companies can make major mistakes when it comes to credit card security. CIHost, which houses around 50,000 home pages, including thousands of small businesses, recently left hundreds of customer credit card numbers in plain view on the Internet. MSNBC on Thursday was able to view CIHost customer information, and even utilize an internal search tool to find specific customers. The Web site containing all this critical information was hardly disguised at all it was accounting.CIHost.com.
»www.msnbc.com/news/360102.asp FULL STORY

CIHost Support Site Falls to Hackers
»1234freewebhosting.com/images/Bl···Weed.jpg

If you are you tired of :
Extended down times with your site

Major security breeches

Inability to access your email or long delays while it downloads

Inability to get answers from customer support,
we would like to respectfully suggest a viable alternative.

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If you are in the market for reliable performance at the highest levels of security, we can help. Moving has never been easier. Simply connect to our site from the FIRE CI HOST! link and fill out the form provided and you'll be on your way to hassle free, reliable, secure web hosting performance with the Internet's best VALUE COMPANY - 1234 FREE WEB HOSTING! And to demonstrate our strong desire to be your new Internet business partner,

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Just click on the FIRE CI HOST link to get the ball rolling. We look forward to the opportunity of working with you.

FIRE CI
»www.firecihost.com/
HOST TODAY!

drjim
Premium,MVM
join:2000-06-13
Long Beach, CA
clubs:

Data More Valuable Than Hardware?

Just hope there wasn't any sensitive data being stored on the hardware they stole!
--
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b10010011
Whats a Posting tag?

join:2004-09-07
Bellingham, WA
·Comcast Formerly ..

That's almost as godd as...

The place my company bought their security cameras from was broken into and had all their cameras stolen.

So our order was a month late in shipping.
SilverSurfer

join:2007-08-19

Negligent Deadbeats

Snarling guard and/or dog or not, B/E & theft four times in two years is unacceptable for any business, period. Why the hell do people continue to reward this outfit by patronizing them?? They should have been shut down years ago the second time the break in occurred. The fact that the count is now four times tells me these assclowns have no clue about anything. If you continue to pay them money in spite of their ongoing security problems, then you're the assclown.

itsMrT

@verizon.net

load it up

load it up with exploding VRAD batteries, rigged to blow... and I pity the fool that come to steal again...
Mr Den
Premium
join:2006-10-17
Elyria, OH
·Windstream


1 edit

sheesh!

I had a dedicated server with them for a year or so, and let me tell you I have never dealt with a company so inept.

As far as the estimated ammt of the heist goes, I would be willing to bet they did not have that much equipment on site, not with the garbage they were trying to pawn off as servers.
MrBentor

join:2003-02-18
Seattle, WA
·Comcast

People in the office did not fight hard enough.

If the people in that office fought harder they may have been able to stop the robbery.

If this is the same story I read, then the person allowed himself to be blindfolded and tied up too.. If they are going to tie you up and blind fold you what's to stop them from shooting you in the back of the head. Only a sheep would allow this.

NEVER GIVE IN TO A ROBBER. Always fight them tooth and nail no matter what.

That is part of the problem these days. Too many people don't fight back with all they've got. If they did there would be a lot less robberies. Sure there may be a slightly higher percentage of injured victims but it would by far lower the amount of robberies because many robbers don't want to get hurt themselves. And with luck, there would be more maimed buglers.

See 14 replies to this post
mobbo

join:2005-04-13
Denton, TX
·Verizon FIOS

Not suprised

When I worked for another major hosting firm, we hired CI-Host "refugees" that were leaving in droves. Apparently the owner of the company is less than reputable and lives in a house with bullet-proof glass... for a reason. I've heard horror stories of stolen domain names and stolen business contacts.

CI Host is kind of a joke among the major hosting firms out there. It would not suprise me if this was an inside job considering the owner pisses off enought people to be forced to live in a bullet-proof home. Also, the CI Host building here in Ft. Worth recently had all it's windows painted over.
rantou

join:2002-06-04
Richardson, TX

Re: Not suprised

It's funny that you say that. I remember seeing a job posting on Craigslist for CI Host, and I remember that they were looking for an L3 technician for $30k/year. Good luck!

Even the small firm I work for pays me better than that!

(BTW, it may not be as bad as I think it sounds, considering how CHEAP CI really is on the inside, but maybe they don't make their L3 techs work on-call 24/7?)

cork1958
Cork

join:2000-02-26
Fruitport, MI

Man! That's bad!!

Yes,
Indeed, that is REAL bad!!
Forums » Co-Location Center Robbed Again, and Againpage: 1 · 2


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