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Comments on news posted 2007-12-07 16:16:10: The Consumerist ran a poll this week asking users which service was better: Comcast or Verizon [att=1248990,r]FiOS. Apparently Comcast really thought this was important, as they sent out an e-mail to employees urging that they stuff the ballot box. ..

page: 1 · 2 · 3
AuthorAll Replies

Cowboy86

join:2004-02-06
Franklinville, NJ
clubs:
Comcast...

Is a joke.

Dodge
Premium
join:2002-11-27
clubs:
Verizon was just better at it

I am sure verizon did the same thing, except they managed to keep it under wraps.


58483323
Gurt me

join:2003-06-23
Normal, IL
Or maybe it's because Comcast is a complete ripoff.


cypherstream
Looking forward to the future of things.
Premium,MVM
join:2004-12-02
Reading, PA
clubs:

At least verizon announces more HD in 2008

Verizon FIOS is the best in terms of internet speed, but TV is another story. Comcast and Verizon are about neck and neck in terms of HD channels. FiOS has MORE SD channels and better quality due to less compression. Comcast has a much nice VOD selection with HD-VOD. Then again Fios has Multi Room DVR and a nicer looking interface with widgets and games coming.

But you know what irks me is that all of these providers EXCEPT Comcast are publicly announcing their plans to expand their HD channel offerings. You had Cablevision announce they are up to 41 HD channels, Cox announcing an aggressive 1 GHz with SDV strategy for 50-100 HD channels, Charter announced they are up to 44 HD channels in Louisiana, and of course grand daddy of them all, DirecTV with all the HD content you can throw a stick at.

Comcast really needs to step up to the plate and get on the HD bandwagon. When e-mailing support, they still send canned responses from 2005 stating that HD is not a priority because not many people have HDTV's.

I would give Verizon a chance, despite their numerous billing mistakes, video stuttering and other bugs. In the end I would settle on whichever company fits my needs. Comcast almost fits my needs, but only 22 HD channels when many other providers offer double that is a farcry from being worth $200 a month.

Perhaps it's just the poor management with Comcast in my area. That's the thing with cable... each area is a hit or a miss. Comcast is awesome in the New England region. It's almost like they are 2 completely different companies. That's something they need to work on. CONSISTENT service wouldn't make them look so 'iffy'.

Synbios

join:2002-05-18
Worcester, MA
No comparison between FiOS and Comcast internet

I have Comcast in Boston and it's amazing..Internet Speed is 8/768 which seems above average and TV is excellent.

But how can you go wrong with FiOS in boston at 20/20 symmetrical at 65 a month now? There's really no comparison.


Jerm

join:2000-04-10
Richland, WA
reply to cypherstream
Re: At least verizon announces more HD in 2008

Well at least your Comcast 22 beats my 14 with Charter (gasp omg 19 w/ movie channels)! Louisiana Charter sounds like your New England Comcast. The rest of us get the shaft!



DotMac4
Shill H8r
Premium
join:2007-10-26
Huntington Beach, CA


1 edit
It's like AMD vs Intel

They'll go back and forth as each deploys new stuff.

Meanwhile online polls are entertainment and my guess would be Verizon and their fanbois did their share of stuffing too.

--
Help keep cable rates low; support "Big Cable" in their fight against the extortionists at the NFL Network!

neufuse

join:2006-12-06
Indiana, PA
·Comcast

Ha!

Comcast seriously thinks they are better then fiber optic? I'd take fiber optic any day over coax even if I did get less channels on it... it's the future! it costs less in the long run for the company... sure deployment is expensive but then you need less amps you dont need fiber nodes really... no batter backups every so many poles... and fiber can run for miles in single mode before needing the signal amplified.. and no static! aka interferance from RF and cosmic things from outerspace causing interferance like we get on coax cable...


Chuckles
Premium
join:2006-03-04
Saint Paul, MN
Am I missing it?

I dont see where the email tells comcast employees to pick comcast.
--
kustomerservice.net


BabyBear
Keep wise ...with Night-Owl

join:2007-01-11
Uh oh. Damn, maybe they forgot that part and all the employees picked Verizon instead.


RIPROUTE

@embarqhsd.net

Comcast has nearly zero goodwill

with the public and it's not getting better anytime soon.

That's the trouble with ignoring word of mouth issues when you lose a single customer. That one tells another one and on it goes. These turd-farmers have plowed themselves a harvest of distrust with their perpetually rising rates, bs marketing, and horrid tech support that no amount of ad dollars or glitzy campaigns can undo.


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

Of course . . .

1. Everyone would prefer to have fiber over coax and Comcast seems to be in no big hurry to upgrade their systems.

2. Comcast isn't a bad ISP or cable company as long as:

A. You don't have to call them. Different call centers give different answers/advice. Their customer rep training does not seem uniform at all.

B. You don't have to wait on them for a service call. Way too often the tech doesn't know what he's doing or they simply don't show up without calling making you ruin an entire 1/2 day. For example, I had a really mouthy, know it all Eastern European tech come and claim I needed entirely new wiring from the pedestal to the house. He left the pedestal unlocked. I plugged my coax into the pedestal and had HSI until they got around to replacing perfectly fine coax, then waited again for a tech to come out and make sure the connection was fine (it was).

So as long as you don't have to call them or wait on them, I'm fine with Comcast. AT&T in my area is worse.

tmc8080

join:2004-04-24
Floral Park, NY

time to write some BIG CHECKS..

It's long past time for Comcast to write some BIG CHECKS for node upgrades. Comcast could EASILY do 30/5 the same way cablevision does today.. they are just to goddamn CHEAP and lazy-- if customers want to keep paying $50+ for 1.5 - 10megabits (on vastly overloaded nodes), why should they dump hundreds of millions of dollars to give the paying customers better?!?!? That makes terrible business sense. Start losing customers in droves throughout the FIOS footprint overlap and then it might just start to make business sense. Particularly when symmetrical FIOS starts eating up market share. Don't expect REAL competition from AT&T.. they'll only get customers from Comcast being REAL CHEAP AND LAZY with customer service and poor Cable-TV service/rate hikes--but is still going from the frying pan into the fire.


Xizer

join:2004-02-05
New York, NY
Comcast got 27%?

How in the hell...


Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:


1 edit
Interesting....

I emailed 3 people I know who work at Comcast and not a single one of them ever received this supposed email that was sent to Comcast employees urging them to vote.

Is the Consumerist making things up ?

They state they were provided this information by "several different comcast employees".
Were the "employees" really Verizon ones Posing as Comcast employees?
Or..maybe just people with a comcast.net address?

In any event..again..I'm three for three in my own random poll of people I know who have reviewed the consumerist article and who state that

THIS NEVER OCCURRED!

EDIT: BTW..I just happened to look at the poll results.
"Fios won, 784 to 277."

So..let's get this straight..According to the "consumerist"..
Comcast emailed their employees telling them to vote..
and only 277 of their employees decided to do it?

LOL!!
They have what..100,000 employees?..and "supposedly" a company email went out telling them to vote and
TWO HUNDRED Seventy seven did?

HAHAHA!

The story is bogus.


drmorley
Premium,MVM
join:2000-12-20
Park Ridge, IL
clubs:

The first liar never wins

said by Rick See Profile :

I emailed 3 people I know who work at Comcast and not a single one of them ever received this supposed email that was sent to Comcast employees urging them to vote.

I emailed four people I know who work for Comcast and all of them received this email.

THIS OCCURRED!
--
»tehblogs.com


Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:


1 edit
said by drmorley See Profile :

said by Rick See Profile :

I emailed 3 people I know who work at Comcast and not a single one of them ever received this supposed email that was sent to Comcast employees urging them to vote.

I emailed four people I know who work for Comcast and all of them received this email.

THIS OCCURRED!
LOL!
SURE you did.

According to this site..comcast has 90,000 employees.
»finance.yahoo.com/q/pr?s=CMCSA

Supposedly they sent out a company email (and you contacted four of them)..and 277 of them decided to vote?

LOL!!!

Maybe if the number was more like...oh..19,000 or so..it would be a BIT more believable.

The story..is BOGUS!


deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE

reply to Rick
Re: Interesting....

You misunderstood. It was a poll setup by the consumerist for the internet at large. In fact, I just voted.

Whether or not Comcast saw it and told their employees to vote is questionable, and I highly doubt it.

So this is basically just a random internet poll, and as such should be taken with a grain of salt.
--
Hello...is there anybody in there?


deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE

reply to Xizer
Re: Comcast got 27%?

said by Xizer See Profile :

How in the hell...
LOL
--
Hello...is there anybody in there?


Jovi

join:2000-02-24
Mount Joy, PA
·T-Mobile US

So...

Do they also email employee's to attack anyone who gives Comcast a bad review/statement on internet forums too?
--
"Where's my coffee? Oh. I guess it's my turn to make it."
Forums » Comcast Stuffs Consumerist Pollpage: 1 · 2 · 3


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