Hall
Premium,MVM
join:2000-04-28
Dayton, OH | Please....
Please, not another one of these stories.... |
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P Ness
You'Ve Forgotten 9-11 Already
Premium
join:2001-08-29
Mineola, NY
clubs: 
| said by Hall  :Please, not another one of these stories.... try reading it.
its not "another" its a sprint mistake
--
www.stopfcc.comI do not think the government needs to restrict free speech especially on a device that has an off knob. |
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major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:
| Another day another corporate clusterfuck
sites like the Consumerist have companies shitting in their collective drawers. The worst possible thing to happen to SOP customer service is bad PR. The Net makes spreading the word possible all that much faster. I can't wait to see what Sprint comes up with as an excuse for this incident. |
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Data Phone User
@insightns.com
| WTF
Even though it is a repeat story, it seems that the phone companies are going to have to find a way to fix this problem. How many stories like this never make it to print?
Make it unlimited for $XX.XX and be done with the stratospheric charges. It's absurd. |
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shaner
Premium
join:2000-10-04
Calgary, AB | Or howabout the user lets Sprint fix their mistake before running of to the press with a 'woe is me' story? Chances are, this mistake would have been fixed without the Consumerist ever being involved. |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA | Ditz
"My name is Krystyl"
What kind of phony name is that? Shes blond too so go figure. |
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entropy1
Premium
join:2002-09-25
 ·Millenicom
 ·Comcast
·Sprint Mobile Broa..
| Whoa! That Nose!
Man. That chick has a honker almost as big as her Sprint bill. I love Sprint and everyone I know who has it gets great speeds unless their computer or location is crap. Whatever. It's funny, nonetheless; especially with that freaky looking nose girl. |
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entropy1
Premium
join:2002-09-25 | reply to shaner
Re: WTF
I'm with you there. She just saw it as an opportunity for a youtube vid. Bleh. She's not even hot. |
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entropy1
Premium
join:2002-09-25 | reply to ninjatutle
Re: Ditz
That's not blond. That's bleach. Us real blonds resent that remark. :P Heh. |
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SYNACK
Just Firewall It
Premium,Mod
join:2001-03-05
Venice, CA
·Comcast Formerly ..
Host:
Networking
Virtual Private Ne..
Netgear
ZyXEL
| Sounds fishy
Quote from the video: "The reason I signed up for sprint is to go mobile ... and allow my viewers (plural!) to see what I am doing".
Was she hosting a webcam off that service???? 
Anyone want to do the math on how many MB $14'000 will buy, and what you would need to do to burn it within days at "dialup" speeds?
Of course prominently linking to a hosting site and to her portfolio makes this look more like a marketing campaign than anything else. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast
| reply to P Ness
Re: Please....
said by P Ness :said by Hall :Please, not another one of these stories.... try reading it. its not "another" its a sprint mistake So what. It gets corrected. End of story.
--
Internet News
My BLOG
My Web Page
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xirian
Premium
join:2003-01-26
Beacon, NY | reply to SYNACK
Re: Sounds fishy
~456MB |
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major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:
| reply to shaner
Re: WTF
said by shaner :Or howabout the user lets Sprint fix their mistake before running of to the press with a 'woe is me' story? Chances are, this mistake would have been fixed without the Consumerist ever being involved. Did you get a signed statement from Sprint that they'd fix the issue without it having been publicized? |
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PhoenixDown
-- Wants FIOS
Premium
join:2003-06-08
Fresh Meadows, NY
clubs: | Sprint's billing is the worst!
I never want to deal with their customer service team again but unfortunately I have to call them back next week since getting online access is a task that can only be accomplished by god himself. |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..
| reply to SYNACK
Re: Sounds fishy
»300 page iPhone bill from ATT: Funny video
Now that you mention it. The same people (justin tv), put out a video about ATT and the iphone. It generated a lot of views. |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA
·Sprint Mobile Broa..
| reply to entropy1
Re: Whoa! That Nose!
said by entropy1 :especially with that freaky looking nose girl. The claws come out. Meow... |
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ender7074
join:2006-11-21
Saint Louis, MO | reply to entropy1
Yah shes kinda creepy lookin. That nose is horrible. She should take the extra 14k shes saving and get some work done.... |
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shaner
Premium
join:2000-10-04
Calgary, AB | reply to major marco
Re: WTF
No. But I believe mistakes are made all the time. And people genuinely like to fix things when they've gone wrong. However, you have to give them a chamce to fix it. Sprint can't fix her problem if the Consumerist knows about it before they do. |
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IanR
join:2001-03-22
Madison, NJ
| This is silly
Here's the telling part:
Quote
The best guess until Sprint gives a response
Unquote
While nobody likes to receive a crazy billing, this is obviously a MISTAKE and for her to hit the media with it B4 she gets the initial Sprint response is nuts IMHO. Mistakes do happen. Find something REAL to complain about and don't waste people's time. |
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jjeffeory
join:2002-12-04
USA
1 edit | reply to shaner
Re: WTF
I guess you've never had to go deal with a company billing error. It's a hassle and wastes YOUR time and money. How many times would she have to call, explain her issue, be transferred to another representative, put on hold, and all of that in order to get this issue fixed? That's not how things should be done. Of course it's not that big of a deal if it happened occasionally, but I hear of people having problems over and over. I think it's worth having Sprint get some bad press over. If she owed the money I'm sure that Sprint would take whatever measures it deemed necessary to collect. |
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