Oleg
Bellsouth Fastaccess
Premium
join:2003-12-08
Birmingham, AL | Re: Comcast Charging Rental Fee For Owned Modems
Don't Comcast has a record in the database who rented the modem? |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | charging for something they down own ?
Umm ... How about Comcast can't charge you for a modem that they can't prove that they own.
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Canada = Hollywood North |
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SlickEnW
Premium
join:2003-01-21
Seattle, WA
clubs:
 ·Comcast
| Such Trash
I hate it when companies this think kind of crap is cool. This is a joke, specially considering the fee can add up. While I agree it is on the consumers part to atleast look at the bill (i've found some surprises too  ) , we shouldn't have to do their job and keep extremely detailed records, including information we don't have access to (what was moved from aldephia to comcast).
Can I request a "doing your job for you?" credit on my acct? |
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newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
| Pot, kettle, black
quote:
Comcast says they're having a hard time determining if users rent or own their modems on account of poor record keeping (we assume on the part of Adelphia).
Comcast has ALWAYS had a problem keeping track of modems owned by their customers.
Twice in 3 years I've had modem rental charges show up on my bill, when I've owned my own modem ever since they gave me a crummy RCA modem that had a power cable that wouldn't stay in (remember those?)
We see the same posts about this in the Comcast HSI forum regularly. Comcast, don't point fingers at Adelphia about poor record keeping until your own house is in order.
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Ö¿Ö
The Rules of Spam | Maryland's Newest Anti-Spam Law
Where are we going? And what's with the hand basket? |
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OSUGoose
join:2007-12-27
Columbus, OH
clubs: | How about just going out the best buy, buying a modem, and presenting that as our proof, then promptly return the modem, if you guys cant find a reciept. |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to en102
Re: charging for something they down own ?
Its the Adelphia customers that are being hit by this. And I'm sure Adelphia made it look like they owned the modems, more assets and all.
But I agree. Don't ask me to prove I own my modem, prove I don't.....or that you do, if you want to charge me money for it.
It's not a bad idea though. I think tomorrow I'll bill my neighbors for lawn more rental, claiming I own them all. It will be up to them to prove I don't. 
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Intel Quad Core QX6700 @3500Mhz/Asus P5N32-E SLI/4x 1024Mb Corsair/Seagate 750.10/PNY 7800GTs SLI/Silverstone 850W/Custom water cooler |
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Same ol Story
@comcast.net | Nothing new here..
This is old news, nothing new here. This has been going on since @home days. |
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newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD | reply to OSUGoose
Re: Pot, kettle, black
As far as I'm concerned, that's fraud . . . or at least misrepresentation.
IANAL |
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Mike
Premium,Mod
join:2000-09-17
Pittsburgh, PA
clubs: | reply to Oleg
Re: Comcast Charging Rental Fee For Owned Modems
If you read the article.. or even the title, it was imported from Adelphia. |
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drakenon
join:2002-11-08
Lockport, NY
| Rate codes
Adelphia had a special rate code that showed up on your bill as an Owned modem. Comcast must've conveniently lost that info when importing the data.
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"Accept that some days you're the pigeon, and some days you're the statue."
Scott Adams |
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koma3504
Advocate
Premium
join:2004-06-22
North Richland Hills, TX | reply to en102
Re: charging for something they down own ?
And could they do this by looking up there purchase records from adelphia and comparing the mac?? |
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devnuller
join:2006-06-10
Hollis, NH
1 edit | reply to newview
Re: Pot, kettle, black
Fraud is a pretty strong word. This happened to me as well as a Charter customer. I call it a mistake, but perhaps those that want to keep kicking Comcast will find ways to make a "mountain" out of everything and nothing...
Karl do you work for Kevin Martin? |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to koma3504
Re: charging for something they down own ?
They are saying the issue is caused by adelphia's records not being accurate. Thus technically Comcast is just going off of the records they were provided in the buyout. But you can't really complain to adelphia at this point.
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Intel Quad Core QX6700 @3500Mhz/Asus P5N32-E SLI/4x 1024Mb Corsair/Seagate 750.10/PNY 7800GTs SLI/Silverstone 850W/Custom water cooler |
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r81984
Fair and Balanced
Premium
join:2001-11-14
St John'S, NL | reply to devnuller
Re: Pot, kettle, black
A mistake???
This is not a mistake, they are charging people for rental without any proof they are renting. This is on purpose and clearly fraud.
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»www.ryanoneill.us |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| reply to newview
That's not far from what Comcast is doing..
Instead of going to Best Buy and purchasing a modem, and claimed that the in-use modem was theirs,
Comcast went out and purchased Adelphia and claimed that all Adelphia's customers modems were theirs.
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Canada = Hollywood North |
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panth1
The Coyote
join:2000-12-11
Boca Raton, FL
| Adelphia claimed my modem as well
I started receiving the modem rental fee one month and had to go to the local office and show them my receipt for my modem before they would remove the charge. Calling them on the phone was of no use.
I will have to watch my bill again to see if Comcast tries to claim it again. |
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newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
| reply to en102
Re: Pot, kettle, black
said by en102  :That's not far from what Comcast is doing.. I agree 100% . . . but I would never sink that low.
Comcast obviously doesn't have those scruples. |
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cabana
now in peppermint
Assistant
join:2000-07-07
New York, NY | reply to panth1
Re: Adelphia claimed my modem as well
still bites me every month that I pay .25 for the use of my remote control on my cable -  No its not alot of money -- but what good is the box without the remote. sigh. |
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ebubman
join:2002-01-17
Enola, PA
1 edit | rental fee for owned modems???
what??? comcast has found yet another way to reach into the consumer's wallet???? say it ain't so! i've said before that they will one day have a meter on our pcs & will charge for the very air we breath when online. go ahead LOL. |
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i1me2ao
Premium
join:2001-03-03
TEXAS |  sweet
do not research but just assume and charge 3.00. great plan crookcast..
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»www.thereligionofpeace.com/ |
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