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Comments on news posted 2008-01-13 15:09:51: Vonage has launched an initiative, called MyVonage, which is designed to retain the customers that the VoIP company currently still has. Many Vonage customers fled the company in the last year as the provider dealt with its many patent lawsuits. ..

page: 1 · 2 · 3
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vonage

join:2003-11-29
Parlin, NJ
clubs:

Vonage Tries to Keep Customers

Lets spend less money on marketing & more money on making the service more dependable. Rather then sending some calls to Philippines it would be better to spend marketing dollars employing more American personnel in the United States.
--
"Banking establishments are more dangerous than standing armies." Thomas Jefferson


stray

join:2000-01-16
Warren, NJ

 Wow!

MyVonage product strategy with the introduction of the V-Portal -- a "digital voice adapter and single port router with a built-in LCD." Reportedly, the screen can be used for "caller ID, timing calls, call logging, easy access to Vonage service numbers and for displaying the date and time," »www.engadget.com/2008/01/07/vona···-portal/
Wow! All the features that I've already got on my $30 2.4ghz phone LCD screen, plus a router I can't use with my internet service anyway. Doubtless somebody will claim that the technology is already patented!


NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

I've never had an issue in 2 years

If vonage fails it forwards to my Cell phone and it's as simple as that. I'm not dependent on the service being there as much as I want my cell phone to work. Past that if Vonage goes under I'll just buy a voice adapter for a cell phone to allow it to make calls for my security system.
--
Mac Chatter
»www.macchatter.net


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
Give us what we WANT Vonage

All I want is the ability to block specific phone numbers, not some useless doo-dad. I'm not the only one who has been wanting and waiting and asking for this for over three years.


kdwycha

join:2003-01-30
Riverview, FL
·Verizon FIOS

pfft

Was a vonage customer for 2 years before my RT31P2 router died...after that it was a horrible mess trying to get a new router that worked..after spending upwards of 15 hours on phone calls i gave up and am much happier with my 40 dollar a month verizon line through FiOS :P no more hassle...


Bobert26

@comcast.net
Vonage has been solid the past 4 months

The service has been great to me. No outages, or any other service issues. I hate to see the company go belly up, it's a good value, and loads of features. I could not be happier. Much better than most cell phone providers in my experience.


prestonlewis
Premium,MVM
join:2003-04-13
Sacramento, CA
·VoiceStick

Problems?

No problems noticed here in Sacramento. I use Vonage on a dailly basis and EVERY day I have recordings on the answering machine while I'm at work from my Vonage line. Sound quality is fine, dependability is great. I do agree with one previous poster that selective call blocking, for me, is the biggie that Vonage is lacking.

Kiwi
Premium
join:2003-05-26
USA
·Comcast
·Aristotle Internet

Fled?

I had Vonage for a rather long time, I left for no other reason than I didn't need a home phone any longer, the kids needed a line that was not land locked by any provider. Course that could open a very large can of worms too.

We have heard the screaming masses that have claimed Vonage would go down, that's been going on for almost two years, time they gave that dead horse a break.
--
384 BC.


mahermusic

join:2001-07-06
Chesterfield, NJ
reply to Bobert26
Re: Vonage has been solid the past 4 months

4 Months? Try rock solid service for (almost) 5 years. No $40+ a month verizon bill for me... I LIKE saving money, not wasting it. All my friends and family are on Vonage also.

tmc8080

join:2004-04-24
Floral Park, NY
$40 divorce fee

Any chance of eliminating that $40 divorce fee for leaving Vonage? It's only a matter of time before Vonage raises its prices to pay for the coming patent settlements as it chews through it's warchest of profits.


Jeffrey
Merry Christmas
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
·Verizon FIOS
·Vonage
·magicjack.com

reply to prestonlewis
Re: Problems?

said by prestonlewis See Profile :

No problems noticed here in Sacramento. I use Vonage on a dailly basis and EVERY day I have recordings on the answering machine while I'm at work from my Vonage line. Sound quality is fine, dependability is great. I do agree with one previous poster that selective call blocking, for me, is the biggie that Vonage is lacking.
Yep, me too. No problems really at all over almost 3 years and 3 lines; one of which is a fax. Couldn't be happier with Vonage.
--
And so castles made of sand, slip into the sea, eventually.

I'm the Dude. So that's what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you're not into the whole brevity thing.


morbo
Complete Your Transaction

join:2002-01-22
00000
clubs:
·Charter Pipeline
·AT&T Southwest

reply to kdwycha
Re: pfft

said by kdwycha See Profile :

am much happier with my 40 dollar a month verizon line through FiOS
$40 a month? ouch!


Trinijoy
Premium
join:2005-09-12
Brick, NJ
reply to tmc8080
Re: $40 divorce fee

If I lose my Vonage I will be very mad, I do NOT want to go to my cable companies for VOIP service.

tokar

join:2005-08-09
Narberth, PA
vonage

Vonage - one dumb decision among many smart ones.


NwkEWR
Spare Me the Socialist B.S.
Premium
join:2002-04-10
Newark, NJ
·AT&T Yahoo
·Vonage
·Optimum Online

 I love Vonage

I've had the service since February of 2007, I was so satisfied with Vonage, that last month (December, 2007) I ported my home number from Verizon (I was a customer since August of 1978, when it was known as New Jersey Bell) to Vonage, my oldest son also ported his personal Verizon number per my positive experience with and my subsequent referral to Vonage. My porting was completed in 5 days, including a toll free number that I've had for quite a few years, my son's porting took 3 days. Due to the porting referrals I'm getting 4 months of free service, my son's getting 2. I'm currently trying to convince my parents and my wife's relatives to also dump Verizon. I love Vonage and I hope that it survives the onslaught from the overpriced behemoths with which it competes.
--
BEWARE: "We can't expect the American people to jump from Capitalism to Communism, but we can assist their elected leaders in giving them small doses of Socialism, until they awaken one day to find that they have Communism." - Nikita Khrushchev -


proefain
Premium
join:2000-05-08
Crofton, MD

ride it...

I'll ride Vonage until it dies.

I've been a customer for about 4 years and only had 2 issues and both were handled efficiently by very competent english speaking support people. Also when my internet goes out the calls have always been forwarded to my cell phone so it's a non issue.

I'm sure over the years I've saved hundreds, I hope the big telco's don't sue them out of business.

ANWDREW

join:2004-01-21
Sterling, VA

Re: ride it... till the end

If service is as good as It's been I'll never go back
Cut my phone bill in half and got many extras like long distance and lots more. Love my Vonage. We just signed up my sister-in-law two free months of service. Got to love that, I would give it back to keep them afloat


phoneboy3

@shawcable.net

Quality of service depends on your situation

The quality of service with Vonage seem to be dependent on your geographic location and ISP. No sense just arguing that "it rocks" or "it sucks". Both are true and dependent on your particular situation.

I'm no longer a Vonage customer but I think it is in EVERYONES best interest that Vonage thrives.


uteck

@ual.com

Happy, but still looking

I have had Vonage for about 5 years now and all the problems I have had were due to bad routers, but the original Cisco ATA they sent is still working fine. Evey now and then people I am talking to say the call quality is not that good, but they sound fine to me.
I would drop Vonage if I had decent cell coverage at home, but my house is in a 'valley' between towers so all providers have a tough time and it really comes down to the quality of the antana in the phone.


IronChefMoto
Premium
join:2001-02-08
Alpharetta, GA

Vonage for 3 years; not been all that bad

I'm paying about $30/month with the fees for the unlimited plan with Vonage. Have had it since I moved into my first house 3 years ago.

I've considered going over to Comcast Digital Voice, but the very fact that they have to come in and drop a $30 install fee on you to set up a router BEFORE they charge you $40/month is just too much to swallow.

Comcast has never provided by house their plan inclusive Speedboost technologies that I see on so many other computers in Atlanta at friends' houses/apartments. I seriously have issues relying on them for phone service. Esp. if Vonage works fine and we have cell phones for emergencies.

Vonage sound quality has been the only issue, and I have reason to believe that has somewhat to do with Comcast traffic shaping in my area. When Digital Voice was launched about a year ago, our Vonage call quality suffered -- it's come back up, but some in-laws swear it sounds awful.

Your mileage may vary...

IronChefMorimoto
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