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Forums » AT&T Replacing 17,000 U-Verse Batteries
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Comments on news posted 2008-01-15 10:46:40: Last October, an internal battery malfunction caused an AT&T U-Verse VRAD to explode in the Houston suburbs, sending shrapnel hurling fifty feet throughout the neighborhood. ..

page: 1 · 2 · 3 · 4
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lordfly

join:2000-10-12
Homestead, FL
Cost?

Figuring at $150/battery (conservative), probably more, just the batteries alone will set them back over $2.5M. That should be about a $1.00 raise per customer.

This is not including overtime, battery disposal, and other installation issues.


Raptor
Not a Dumptruck

join:2001-10-21
London, ON
·Rogers Hi-Speed
·Bell Sympatico

Needs more spin

They should spin it into a PR boost.

If you're a lucky customer who lives on a street we've rigged with celebratory customer satisfaction fireworks and they go off, you win U-Verse service for 1 year free*!!

*Free only if you or a member of the residence sustains injury from the winners fireworks. By accepting the service all subsequent rights to file suit are waived.

--
....where's my fiber?


evilghost
Premium
join:2003-11-22
Springville, AL
AT&T will pass on the bill...

Now appearing on your AT&T bill:

Battery Replacement Fee - $3.29
Environment Handling Fee - $1.30


newview
Ex .. Ex .. Exactly
Premium
join:2001-10-01
Parsonsburg, MD
Sounds like it will be another line item

AT&T will probably just add this to your bill:

Avestor Battery Replacement - $2.99


Raptor
Not a Dumptruck

join:2001-10-21
London, ON
·Rogers Hi-Speed
·Bell Sympatico

reply to lordfly
Re: Cost?

said by lordfly See Profile :

That should be about a $1.00 raise per customer.
Don't worry, it'll show up under "battery recovery fee". So you'll still be on the $34.99 plan technically.


dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
Well

You have to admit it would be cool to see one combust.


wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
Ouch

Hate to be someone standing next to that when it goes off. But 4 in 2 years isn't that bad. That is a extremely small failure rate. With zero mortality rate thus far.

datwell1

join:2002-01-08
Falls Church, VA

Overpriced!

Dear AT&T: This is just one more example of AT&T's poor management, including the U-Verse FTTC architecture.

Friendly regulators and brand recognition simply cannot carry incompetence forever. Their stock is 'way overpriced IMHO.

Just my two cents.

---Doug


FicmanS
Premium
join:2005-01-11
Brownsburg, IN
clubs:
reply to dslwanter
Re: Well

SOMEBODY must have some video of this somewhere, I was thinking the same thing...lol


davoice

join:2000-08-12
Saxapahaw, NC
·Comporium

reply to wruckman
Re: Ouch

Except for the fact that AT&T has been so hell bent on butting them right up to people's homes, fences, yards, etc. So even 1 failure is not acceptable as it damages non-AT&T property.

If they want to blow things up in their own COs and ruin their own property, so be it.

But when they have equipment causing damage to private property, they are open to potentially substantial liabilities. And if someone can prove they knowingly did not take action to prevent such from happening, that's a lawsuit mega-judgment just waiting to happen.

}Davoice


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
reply to Raptor
Re: Cost?

LOL
I would not be surprised.
--
Canada = Hollywood North


wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
reply to davoice
Re: Ouch

They should pass the liability off to the battery manufacturer.

Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
reply to wruckman
i guess this is the cost of Explosive growth of a service....
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports


bassthumpa
Premium
join:2000-12-26
Austin, TX

reply to datwell1
Re: Overpriced!

said by datwell1 See Profile :

Dear AT&T: This is just one more example of AT&T's poor management, including the U-Verse FTTC architecture.
Yeah, because it's AT&T's fault that the company that made the batteries went out of business. Right.
--
Myspace | Yahoo! 360° | Blogspot

koolkid1563
Premium,MVM
join:2005-11-06
Powell, WY
clubs:
reply to wruckman
Re: Ouch

They can't because the company no longer exists.

Sammer

join:2005-12-22
Canonsburg, PA
reply to wruckman
The battery manufacturer went bankrupt in 2006! U-Verse is all about AT&T being cheap rather than biting the bullet and admitting they need more fiber.


33591094

join:2002-11-19
Canada
reply to wruckman
They are bankrupt and closed - have you even read the article, or are you headline surfing?


wruckman
Ruckman.net

join:2007-10-25
Northwood, OH
reply to koolkid1563
HAHA! Isn't that convenient. So, your saying that people can start a business and sell substandard and dangerous parts then close shop and not be liable?


dslwanter
Why would I want DSL? I have FTTH
Premium
join:2002-12-16
Lowellville, OH
·Armstrong Zoom In..
·AT&T Midwest

reply to FicmanS
Re: Well

Oh boy, I'm flying, this internet is fast, I'm on the phone and it sounds good, look at that beautiful picture on TV........BAAAAAAAAAAAAAAAAAAAAAAAAAAM.......awe shit!!!!
--
"You're as worthless as a screen door on a submarine!" Check out my Internet Radio Station & DJ Service, »www.thebomb102.com.


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA


1 edit
reply to bassthumpa
Re: Overpriced!

said by bassthumpa See Profile :

said by datwell1 See Profile :

Dear AT&T: This is just one more example of AT&T's poor management, including the U-Verse FTTC architecture.
Yeah, because it's AT&T's fault that the company that made the batteries went out of business. Right.
Choosing lowest bidder is not always a good idea. Nor is it to take a deal that is too good to be true ... yea we'll get lithium battery's for the price of lead acid! It's their responsibility to make sure their equipment is safe for the community's they are deployed in.
Who knows what crap that blast blew into the air there, and that area is probably contaminated with all sorts of nasty chemicals.
--
‘Do ye, quieting in your bosoms your strong hearts,
Who of many good things have had your fill even to surfeit,
With what is moderate nourish your mighty desire; for neither will
We yield, nor shall you have all else as you wish.’
Solon
Forums » AT&T Replacing 17,000 U-Verse Batteriespage: 1 · 2 · 3 · 4


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