 axus
join:2001-06-18
Washington, DC
 ·Verizon Online DSL
| have to look at the total cost If this change let them be $10/mo cheaper than their competitor, people wouldn't care. But, they either don't have a competitor or aren't $10 cheaper, which is why people are upset.
I don't have a problem with them charging the fee, as long as there is a free way to pay. Comcast isn't a good deal where I live, so not my problem anyways. | |
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 | jc100
join:2002-04-10
1 edit | Re: have to look at the total cost Here's the flip side though. I'm don't like paying anymore for services and nor does anyone else. However, let's play devil's advocate a bit. If this 3 or 4 dollars keeps jobs here in America, and our techs speaking English, then it might be worth it. Hell, the alternative here is that people moan, they lay off most of their support, and we speak to someone in India. I don't know about anyone else, but you might as well FORGET IT when you do that. Not that I am egocentric, but there is definitely a language barrier, and support SUCKS when that happens. Therefore, this might be one to chalk up and shut up about. Sure 4 dollars is hefty to pay the bill but consider it as a fee for keeping someone's job back home. Hell, too many have left this country already. | |
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| | kpatz
MY HEAD A SPLODE
Premium
join:2003-06-13
Manchester, NH
| Re: have to look at the total cost said by jc100  :Hell, the alternative here is that people moan, they lay off most of their support, and we speak to someone in India... Sure 4 dollars is hefty to pay the bill but consider it as a fee for keeping someone's job back home. Hell, too many have left this country already. You think it really works that way? You know what will happen is they'll charge you $4 to talk to someone in India. 
Companies seem to have forgotten that it's their customers that allow them to have revenue in the first place.
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Windows Vista has detected that your mouse was moved. In order to enhance your user experience, Vista needs to contact Microsoft to re-activate the software. Please make sure you are connected to the Internet, have your credit card handy, then click OK. | |
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delt4
17 years ... still waiting
Premium
join:2000-07-13
Pittsburgh, PA
 ·Comcast
| Re: have to look at the total cost said by kpatz :said by jc100 :Hell, the alternative here is that people moan, they lay off most of their support, and we speak to someone in India... Sure 4 dollars is hefty to pay the bill but consider it as a fee for keeping someone's job back home. Hell, too many have left this country already. You think it really works that way? You know what will happen is they'll charge you $4 to talk to someone in India. Companies seem to have forgotten that it's their customers that allow them to have revenue in the first place. I agree with you. Seems as if other companies are doing it, then that sets Comcast's agenda as well. I thought competition would justify them not doing it, but competition with whom? | |
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| | | | rahvin112
join:2002-05-24
Sandy, UT
| Re: have to look at the total cost If you have a problem with how Comcast runs their business don't subscribe or cancel your subscription and TELL THEM WHY. When it starts to hurt them financially they will stop. The best way to stop the policy is a consumer boycott. If 10% of the Comcast subscribers switched to Satellite Comcast would immediately change their policies, guaranteed.
The problem is all you people would rather complain about it, than to actually take action and vote with you feet. Comcast Internet and video aren't required commodities like food, shelter and heat. And as long as the subscribers are willing to take the price increases and bad service it will continue.
When I switched to DirecTV after years with Comcast (almost 4 years ago) the price difference was only about $10. Now it's close to $30, and that's even with a couple DirecTV price hikes into the equation as well. I don't know why anyone would pay the premium over DirecTV, really the only difference is onDemand and the local office, and neither are worth the $30 price difference. Personally I couldn't handle Comcast's yearly (some times twice yearly) price increases. DirecTV does a price increase about every 2 years and it's about half the price increase of one Comcast yearly price hike. In fact the primary benefit of Comcast was the local office and being able to go to it to get things done, now they want to charge you to use the local office. Outrageous IMO, and I can't believe how many people tolerate their anti-consumer policies and bad service. | |
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| | | | | phaqu
join:2005-05-26
Marietta, GA
| Re: have to look at the total cost said by rahvin112 :The problem is all you people would rather complain about it,than to actually take action and vote with you feet. Not me, I dumped their ass a few years ago,....and have never looked back. | |
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| | | | | bicker
join:2007-05-10
Burlington, MA
| Rahvin is absolutely right. Companies do listen to their customers, but not specifically to what their customers SAY -- talk is cheap, and people will say whatever they think will best serve their own aims. Companies listen to customers by watching what they DO -- what purchasing decisions they actually make. If you pay the fee, then you are implicitly endorsing it. If enough customers do so, then that is all that matters. | |
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| | | | bicker
join:2007-05-10
Burlington, MA | Comcast's main competition comes from Dish Network and DirecTV. Here, in MA, they also have competition from RCN and FiOS. | |
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| | | jc100
join:2002-04-10
| Well ifs and buts man. Right now, Comcast is NOT outsourcing to India. As long as they don't, I would have no problem paying if I were a customer of theirs and had to pay via a person. Why? I'd rather the jobs stay here, and that costs money. Sure, I think Comcast is playing up the issue. Yet, if the customers want to play hardball back, those jobs can go to India where a fee may or may not be charged. Yet, good luck getting anything accomplished. That 50 dollars might be 500 or some crap when the guy on the other line has no idea what's said. Anyhow, if Comcast kept the jobs here, the price is fine. If they outsourced, then raising hell is warranted. I don't disagree as the money is no longer staying here to support American Jobs. | |
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| | | | bicker
join:2007-05-10
Burlington, MA | Re: have to look at the total cost I disagree. Raising hell is irrelevant, and counter-productive. It's mental masturbation, at best. If you don't like what a company does, don't do business with that company. | |
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| | | bicker
join:2007-05-10
Burlington, MA | No, companies haven't forgotten that. Rather, they've remembered that their first responsibility is to their owners. | |
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| | 
ironweasel
Weezy
join:2000-09-13
Belen, NM
| If that were the case, I wouldn't mind paying an extra $4. It's $4 that will put food on the table of another American, or $4 into his gas tank, but still keeping it in the US economy rather than being sent overseas.
However, as others have already pointed out, that's unlikely to happen. They can hire someone in India for pennies on the dollar, then turn around and charge you $4 for the pleasure of taking your money and line the pockets of the CEO, share holders, etc.
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But there’s no sense crying over every mistake
You just keep on trying till you run out of cake | |
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| | | jc100
join:2002-04-10
| Re: have to look at the total cost Well my point was as I said above, I DON'T MIND paying as long as that money is going to an AMERICAN JOB and staying right at home. If that work gets outsourced, you bet your ass if I were a Comcast Customer I'd be complaining too. It's one thing for that money to help our fellow citizens. It's another for it to go to India. My point here was if it stays at home, then 4 dollars is a small price to not have another job outsourced. | |
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TryCanada
@comcast.net
|  Re: have to look at the total cost
NuComm. Most cable TV stuff is outsourced when calls are racked and stacked. Same for Internet calls.
Digital Voice support stuff is mostly handled in the states.
Most companies want to run with as few people as possible.
Comcast is no exception. The cost per call for an agent to pay a bill is way high. If each incoming call costs $10 for an agent, it might cost next to nothing if customers used an automated system. To save money they are forcing their customers to use the automated systems or they will pass that cost on to the caller. Its all about the mighty dollar and the stockholders. | |
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| | | | | jc100
join:2002-04-10
| Re: have to look at the total cost Yes but a ton ALSO stay in the U.S. I imagine. U.S. workers cost much more. This company is offsetting that cost. Whether or not it's fair, is another argument. However, for the sake of keeping those jobs here, its better to write it off as an expense. Sure it sucks to pay more, but would you rather they go and lay off American workers to hire foreigners for 1/10th the cost? Therefore, if that 4 dollars PAYS to keep 10 jobs here, its 10 more than we would have had. | |
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| | | | | bicker
join:2007-05-10
Burlington, MA
| Absolutely, TryCanada. The owners of companies are becoming a lot more critical of poor financial decisions made by directors, and reducing cost unless there is a direct impact on revenues is a GOOD thing, not a BAD thing. Therefore, if you really don't like this practice, then cancel your subscription, and make sure a hefty percentage of the rest of us do so as well (since one customer doesn't really matter much). Barring that, accept that they're doing what they're SUPPOSED to be doing: respecting their owners. | |
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| | | | bicker
join:2007-05-10
Burlington, MA
| I have some great friends in India. I wouldn't begrudge them their jobs, especially since, in my experience, they work harder and more diligently than some of my American acquaintances. Where the work is done doesn't matter; what matters is how well the work is done. | |
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| | joker5656
join:2006-06-23
Dallas, GA
·Charter Pipeline
| said by jc100 :Here's the flip side though. I'm don't like paying anymore for services and nor does anyone else. However, let's play devil's advocate a bit. If this 3 or 4 dollars keeps jobs here in America, and our techs speaking English, then it might be worth it. Hell, the alternative here is that people moan, they lay off most of their support, and we speak to someone in India. I don't know about anyone else, but you might as well FORGET IT when you do that. Not that I am egocentric, but there is definitely a language barrier, and support SUCKS when that happens. Therefore, this might be one to chalk up and shut up about. Sure 4 dollars is hefty to pay the bill but consider it as a fee for keeping someone's job back home. Hell, too many have left this country already. Devils advacate ok i'll play, HOW MANY TIMES DO THEY NEED TO NICKEL AND DIME THERE OWN CUSTOMERS, HOW BOUT RAISING PRICES THIS PAST YEAR(WHICH I THINK WAS 3 TIMES) | |
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| | | bicker
join:2007-05-10
Burlington, MA | Re: have to look at the total cost They need to do whatever they can to maximize shareholder value. That's their fiduciary responsibility under the law. | |
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| | | jc100
join:2002-04-10
| Yes, but let's say comcast were to raise speeds but not raise prices. This costs them, but are you going to call up and offer to pay for the increase anyway? I have time warner and we've seen 2-3 speed increases at no cost in the duration I've had them. They have not passed along the financial burden to me. Yet, I'm positive RR charges for human payment too. So should I just say hey guys, raise my rates and give me free customer payment? Customer payment is something people can do w/o a human. Still, to talk to one costs money, as American workers aren't cheap. I for one don't mind paying if I had to use one, just because it's one more job staying here. My opinion. | |
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| | bicker
join:2007-05-10
Burlington, MA | That's an interesting thought, and valid, for sure, but remember that this doesn't preclude them from still off-shoring this operation and still also charging for the extra service. | |
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| bicker
join:2007-05-10
Burlington, MA | People are upset just because they have to pay money for something. It isn't any more sophisticated than that. | |
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| RockOrange
join:2002-01-24
Chattanooga, TN
| Re: I hate comcast Me,too. They do anything possible to block competition, including lawsuits against the utility that owns the poles their lines are run on. They raise prices at the drop of a hat, while reducing the number of available channels. Finally, they advertise something called "powerboost" which I can't get because they refuse to send the correct configuration file to my modem. I live for the day that I can drop their service. | |
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| bicker
join:2007-05-10
Burlington, MA | And that's really part of the problem: People perverting their frustration with having to pay more into some kind of personal sentiment. Rest assured, the fee isn't personal: It is strictly business. | |
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karlmarx
join:2006-09-18
iraq
·Fairpoint Communic..
| Re: Big Deal?? Umm, have you seen the ripoff fees that ATM's charge these days. If a person is $1.99, then the ATM should be about 5 cents. But that's not the case for the banks, and it's not the case for comcast. They are doing what all the megacorps do, trying to nickle and dime you to death. When's the last time you saw a PHONE BILL that was even remotely close to what they advertised?
The problem is Comcast is 'crying' that they have to hire people. Guess what, they are a SERVICE company, and most PEOPLE want to talk to PEOPLE when they have a problem. As far as comcast not outsorcing, that may be true.. today... but the CEO needs more bling and he's gonna get it by screwing the employees. That's the American Way.
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The happiest countries are the most secular. The struggle AGAINST corporations is the struggle FOR humanity! | |
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| | | bicker
join:2007-05-10
Burlington, MA
| Re: Big Deal?? Uh Comcast is a "megacorp".  Regardless, they're doing what all RESPONSIBLE businesses do: whatever they can to fulfill their Number One responsibility. Remember, they're not a charity. People actually own the company, and they expect that their investment in the company pays off better than every other possible way they could have invested their hard-earned money.
No question that people want to talk to people when they have a problem. However, Comcast does NOT charge to talk to a person when you have a PROBLEM. This fee is only for talking to a person to do something routine, paying your bill. THERE IS NO FEE TO TALK TO A PERSON WHEN YOU HAVE A PROBLEM!!!!! Clear enough?
Beyond that, yes people do want to talk to people. "Want" translates into value; value translates into fee. Absolutely. If you want something, then be prepared to pay for it, explicitly as a matter of fact.
You don't want to pay more. BIG surprise. :rolleyes: Seriously, that's understandable, but it doesn't trump a company's responsibility to its owners. | |
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| | RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| said by TKJunkMail :Illegal immigrants trying to stay off the financial grid? Stretching it a bit there, T.
One of my tenants, a lily-white thirtysomething US citizen and Desert Storm vet, can't seem to keep a checking account out of the red, nor can she handle a credit card. I allow her to pay her rent every two weeks in cash even though it's due at the first of the month.
Should I be charging this Veteran a cash payment fee?
Not everyone is a financial wiz and some can't handle even basic accounting. Comcast is just increasing prices "below the line" again.
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Toolmaster of La Grange. | |
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See 13 replies to this post |
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| | MJRudzik
join:2002-01-13
Independence, MO
| The only problem I have with this is if the bill comes up as part of some other call and then I'm charged. For instance I called to reup my contract the other day and the rep said wel I see your bill was due yesterday if you can pay that I can place the order and took my info. If she had come back and said "oh by the way that was $4" I would have been irked. If I am just calling to pay the bill then I have no problem usingthe automated system and understanding that the live operator may cost extra. | |
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| | | bicker
join:2007-05-10
Burlington, MA
| Re: Big Deal?? Yeah, that has nothing to do with this. We're not talking about a CSR deliberately tricking you into paying the fee. Generally, with fees like this, the CSR warns the caller that the fee will be charged before it is charged. That's SOP, and that's what we're discussing here. | |
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| | axus
join:2001-06-18
Washington, DC | Some people in my family don't have a checking accounts. They travel the country working short to medium term jobs, and don't have time to be updating their mailing address with the bank every time they move. | |
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| | bicker
join:2007-05-10
Burlington, MA
| Indeed, and quite frankly, anyone who is getting more than lifeline basic service ($8.50 per month here for the broadcast local channels) doesn't "deserve" any consideration with regard to fees. We all have choices, unless we're destitute. If we're destitute, we shouldn't be paying extra for expanded cable services, i.e., anything beyond lifeline.
I could see logic, therefore, for folks paying that $8.50 per month, having the $2 fee waived, if they are specifically in a situation where there is no way for them to pay their bill through automated means. I cannot think of a single circumstance where that could possibly be true, though. | |
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| emptywig
Huh? What?
Premium
join:2002-08-05
Pasadena, TX
| I don't care who else does it. Charging someone to pay their bill is just capitalism run abso-f**king-lutely amok.
"Things Change" is a BS justification. Some things don't change, and what will never change is that it is wrong to penalize someone who is paying their bill on time REGARDLESS of how they want to pay it.
This country is going completely nuts.
wig
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"There is nothing- absolutely nothing- half so much worth doing as simply messing about in boats." | |
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See 17 replies to this post |
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| bicker
join:2007-05-10
Burlington, MA | Don't confuse the issue with logic.
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kapil
The Kapil
join:2000-04-26
Chicago, IL
| Idiots Sprint used to charge for paying bills...and even to speak with a customer service rep...and look where they are today.
First Chicago Bank tried charging to see tellers...they suffered and were soon sold
...I can keep going on and on with a list of companies who just don't get why it's a bad idea to treat your customers poorly.
You would think that Comcast, already at the bottom of "likability" barrel, would stop trying so hard to piss customers off.
--
»PropertyMaps.com - Real-time, map based, nationwide MLS property search! | |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | Just goes to show... that these companies do not want to talk to you. They only want your money. 
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Man created God in his image : intolerant, sexist, homophobic and violent. | |
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| bicker
join:2007-05-10
Burlington, MA | Re: Just goes to show... Quite frankly, I don't want to talk to them either. I want them to provide me service, not talk to me. | |
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nopayfees
@verizon.net
| Hah! Maybe they don't want to get paid!
You should be able to pay over the phone through an automated system by credit card. Make it simple for the customer, many cell phone companies allow this simple thing. If comcast can't figure this out, then they don't deserve customers. | |
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| quatrix
Premium
join:2005-02-11
Davie, FL
| Re: Hah! said by nopayfees :
Maybe they don't want to get paid!
You should be able to pay over the phone through an automated system by credit card. Make it simple for the customer, many cell phone companies allow this simple thing. If comcast can't figure this out, then they don't deserve customers. My payment is automatically charged to my credit card every month. How much simpler can it get? | |
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| bicker
join:2007-05-10
Burlington, MA | said by nopayfees :
Maybe they don't want to get paid! Maybe you don't want to get service!  | |
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SilverSurfer
join:2007-08-19 | Piddling Banks have Comcrap beat by a mile when it comes to nickel & diming consumers. Just sayin'... | |
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See 6 replies to this post |
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kaila
join:2000-10-11
Lincolnshire, IL
clubs: 
| How much do you have to hate your own.... customers to charge them $4.00 to pay their bill? I'd like to hear Comcast justify this. And on the off chance that it's this expensive for Comcast set up a live humans to take phone in payments, it would seem to be a bad business decision to offer it at all. | |
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| bicker
join:2007-05-10
Burlington, MA | Re: How much do you have to hate your own.... This is idiocy. There is no "hate" on Comcast's part. It is strictly business. It is utterly naive to take business personally. | |
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mtmra70
Premium
join:2001-03-22
Portage, MI
·AT&T Midwest
| And other companies are only free when paying in person I think charging to pay the bill should be banned, period. Many of my non-essential services charge various fees when paying over the phone or in person (insurance, phone, etc). However, my local household utility companies (electric, gas & water) are free for inperson but all charge if I want to pay via the website (unless you want to link your bank account and setup auto withdraws). | |
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backness
join:2005-07-08
K2P OW2 | I'm still waiting for the video Management Accountants gone wild! | |
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Neoistheone
join:2007-01-13
Tornado, WV | Umm??? So you have to pay them, to pay them... wait, what?
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When you ASSUME, you make an ASS out of U and ME. | |
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| kingofdsl
join:2002-12-11
Afton, OK
| Re: Umm??? said by Neoistheone :So you have to pay them, to pay them... wait, what? American customer dis-service at it's finest.
Revolution is the only answer. | |
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adam84a
join:2007-12-25
Tampa, FL
|  A better idea.
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | Re: A better idea. These companies do not know the meaning of "discount" | |
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| bicker
join:2007-05-10
Burlington, MA
| Yes, that is a good idea. Instead of assessing a fee for the people using non-automated means, offer a discount for folks using automated means. Same effect, overall. However, there may be regulatory problems with offering such discounts. Remember, Comcast's fees are regulated by tens of thousands of different regulatory agencies. | |
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shnizep
@cyrusone.com
| They charge for making a change of service call as well! They do the same $1.99 B.S. when you call in to make any changes on your service wether you go to the local Comcast office or call in to their service center. I was ready to cancel Comcast service because of this and other reasons (crappy DVR, lack of HD channels etc.). Then they gave me TV and Internet at a rate of $33 each a month for 12 months and reversed the $1.99 charge for a prevous change of service call. I just hate getting gouged, you all should too! | |
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| reelbigfish
join:2002-06-06
Boston, MA
·Comcast
 ·Comcast Digital Vo..
| Re: They charge for making a change of service call as well! The reason they charge $1.99 is someone won't switch up a tier just for 1 show/movie/sporting event and then switch back down the next day. Without that fee, people would be switching all over the place costing Comcast money and time. If people didn't try to beat the system by doing this, there would be a fee. | |
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| | bicker
join:2007-05-10
Burlington, MA | Re: They charge for making a change of service call as well! Absolutely. This is yet another case where selfish people make it hard for the rest of us. | |
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DaveNJ
No Fear
join:1999-09-01
New Jersey | Then allow then 2 changes per year for free. | |
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| | bicker
join:2007-05-10
Burlington, MA | Re: They charge for making a change of service call as well! Evidently they do waive the fee occasionally, on request. Why should they make it a standard thing? That will only prompt the added costs. That would be stupid. | |
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Maxo
Your tax dollars at work.
Premium,VIP
join:2002-11-04
Tallahassee, FL
clubs: | Still not up to date My electric company still wants me to pay extra if I want to pay online. I pay in person or via snail mail just out of spite. | |
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| DMS1
join:2005-04-06
Carrollton, TX
| Re: Still not up to date said by Maxo :My electric company still wants me to pay extra if I want to pay online. I pay in person or via snail mail just out of spite. Does your bank offer a free on-line bill pay service? If so, then use that instead. | |
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| timpinson
join:2001-08-17
Dallas, TX
| Same thing here. All of my utilities charge anywhere from $1 to $4 to pay my bill online or over the phone. I just got used to writing that check every month. A stamp costs way less than what they are asking. Only thing I pay online now is AT&T and I have to do that to even get their DSL service. They wouldnt let me get DSL unless I put a credit card on file with them. Oh well..... | |
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Cabal
Premium
join:2007-01-21
Boston, MA | Re: The Time Has Come... Or we could just pay online for free and in 1/4 of the time. | |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | Re: The Time Has Come... For those saying that there are other (free) ways to pay, you're right, but it's the principle here.
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Man created God in his image : intolerant, sexist, homophobic and violent. | |
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| | | touchtone561
join:2007-12-10
Lake Worth, FL
·AT&T Southeast
| Re: The Time Has Come... True indeed. Not everyone is comfortable online (present company excluded), snail-mail gets lost or delayed.
They don't give me a discount when I drive to the office to return problem set-top. So why charge to make a payment. They must not want to deal with all the cash or to get the payments to the processing center.
Plus it is a great excuse to layoff folks when the field office customer traffic is down.
I don't pay in person often, but still it is the principle. | |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
| said by Cabal :Or we could just pay online for free and in 1/4 of the time. And risk having the site getting hacked, your accounts drained, your credit cards maxed and your identity stolen. thanks but NO THANKS!
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You can never be too rich, too thin or have too much Bandwidth | |
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| bicker
join:2007-05-10
Burlington, MA
| Dream on. This country has steadily turned towards the big business perspective since Reagan was elected. There is no real support for what you're suggesting. People care about their retirement investments. They care that the companies they invest in are doing well each quarter. Your concerns are just not what people care about any more in this country. | |
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claco
join:2002-09-29
Tallmadge, OH
| Stop Feeing People to Death My problem with this is not that people cost money, it's that companies keep tacking this shit on as 'fees'.
It's call 'operating costs'. Factor that shit into the price of your products and stop lying to people that a product is 19.95 when it's really $30 when you get the bill.
That's like 'handling charges'. Charge me $10 for 'handling' but then tell me shipping is free. It's not a handling charge. It's the cost of doing business. Factor that in to your operating costs, and price your products accordingly.
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Let them eat cake and false positives.
-----BEGIN NSATT SNOOP BLOCK-----
building bomb tower terrorist grenade c4 explosive plot hijack
plane police feds white house guns dirty device convoy president
war chemical death drop off mule undercover launch ro | |
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Ebolla
join:2005-09-28
Dracut, MA
| Re: Stop Feeing People to Death so you are saying everyones bill should go up to cover the costs associated with the people who pay via rep?
$4.00 charge- onphone rep.
$0.00 charge- service center, dropbox, USPS, online bill pay, automated phone system, online bill pay via bank.
You have options, pick one that doesnt cost you anything and you wont have to worry about having your bill increase for those too lazy to choose an alternate route. | |
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jmn1207
Premium
join:2000-07-19
Reston, VA
 ·Verizon FIOS
| Re: Stop Feeing People to Death How much could it add to our total bills, a nickel each month? If we all start mailing our bills, the price of a postage stamp will increase more than a nickel, and we end up paying more anyway. (I'm kidding) | |
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| bicker
join:2007-05-10
Burlington, MA
| You're blaming the company for pricing things the way CUSTOMERS HAVE REWARDED them for pricing things. Companies wouldn't use fees if customers reacted negatively to them. Customers don't. (Remember: Talk is cheap. Reactions are reflected in purchasing decisions.) Customers maniacally look at the low base prices, and reward companies that have the lowest, regardless of their surcharging policies. So if you want to blame someone, blame consumers in general. | |
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B
Premium,MVM
join:2000-10-28
| Karl Rocks The NewsWho else makes connections with year-old data points like this? (The $1.99 fee of 2007.)
This is why "experience" still counts in general writing and in news.
Thanks, Karl.
So this is gratuitous slathering, so sue me.
-- B
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In a realm outside causality and function | |
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TripleJ3EB
join:2006-06-06
Rocky Hill, CT
| How about the reverse? It astonishes me how many people want to pay bills in person...cable, telephone, cell phone, power, gas...talk about a waste of time!
While I hate companies hiding their costs to do business in hidden fees, this is one that I would probably let slide.
Here's an idea for the companies...raise your rates two bucks and offer a $2 discount for paying online or via automated system...Turn the fee into a discount! | |
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| emptywig
Huh? What?
Premium
join:2002-08-05
Pasadena, TX
| Re: How about the reverse? The Comcast office is right next to my local supermarket. I, for one, am not in such a hurry to get anywhere that I can't take 5-10 minutes to step into the office there and pay my bill before I go shopping. I don't always do it, but damnit, I shouldn't be penalized when I do it every now and again.
wig
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"There is nothing- absolutely nothing- half so much worth doing as simply messing about in boats." | |
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wruckman
Ruckman.net
join:2007-10-25
Northwood, OH | Good! I hate human contact anyways. I rather talk to a computer. Good riddance! At least it isn't some Arab that your speaking to. | |
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