Network Guy
join:2000-08-25
New York | Maybe odd case
... but Vonage service here is rock solid.
Or perhaps folks leave this particular carrier for the mere $3 in taxes tacked to the bill? |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
2 edits |  Doing better; but not out of woods yet
Year-End 2007 Results
Revenue for 2007 increased to $828 million, up 36% from $607 million in 2006. Adjusted loss from operations excluding certain charges(1) narrowed to $46 million from $238 million in 2006. Net loss excluding certain charges(2) in 2007 narrowed to $90 million from $286 million the prior year.
GAAP net loss was $265 million or $1.70 per share in 2007.
Vonage added 356,000 net subscriber lines in 2007 and finished the year with nearly 2.6 million lines in service, 16% above the year-ago level of 2.2 million lines. Doing better, but they still lost $265 million on revenues of $828 million. And investors won't support that more than 1 more year.
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Internet News
My BLOG
My Web Page |
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Dogfather
Premium
join:2007-12-26
Laguna Hills, CA | They were horrible when I had them
Customers fleeing is no surprise to me. How they still have a single customer is amazing to me. |
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dcurrey
Premium
join:2004-06-29 | Cost per line
On a per line basis, average direct cost of telephony services fell to $7.11, down from $8.13 in the year ago quarter
Am I reading this right. It cost Vonage $7.11 just to provide phone service to each customer. |
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chris
focus
Premium
join:2000-08-13
Middletown, CT
 ·NETPLEX
| reply to Dogfather
Re: They were horrible when I had them
said by Dogfather  :Customers fleeing is no surprise to me. How they still have a single customer is amazing to me. As the saying goes - "Your milage may vary" |
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Horde
@rr.com
| reply to Dogfather
said by Dogfather :Customers fleeing is no surprise to me. How they still have a single customer is amazing to me. I've been perfectly happy with my vonage service and I've had them since Oct 2004.
It's nice to have my "home" phone when I go on trips provided there is a broadband connection available. |
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zed260
join:2007-09-30
Cleveland, TN
1 edit | reply to dcurrey
Re: Cost per line
yep
its costs at&t even less about 4$ |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne
| I'm truly sorry, Vonage
I absolutely LOVED my Vonage service. It worked great regardless of my ISP, and I loved all the features. But everyone in my house has a cell phone, so we just didn't need it. Nobody even knew our Vonage number. We basically only used it because it was unlimited, so we saved some on cell minutes. But I figured we could just as easily give the $25 or so to the cell company for a higher rate plan, so minutes aren't an issue.
I loved Vonage, and it was great for a landline, I just don't need a landline anymore. If I ever do, I hope they're still in business.
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There comes a point in your life when you get tired of fixing everything and wiping everyone's ass. But it’s not giving up. It’s realizing that you don’t need certain people and the bullshit and drama they bring to your life. |
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swsamurai
Premium
join:2002-04-17
Bakersfield, CA
clubs: | reply to Network Guy
Re: Maybe odd case
Same here... cannot complain.
My only problem was a cheap router that did not like to pass the information. Bought a new one, bang, in like flint. |
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JDAC
@insightbb.com
| 2nd Time's a charm
This may be the kiss of death but in the month I've been using Vonage, it's been outstanding. Free calls to the UK, 5 bucks a month to have a UK number so family can call me... great stuff!
Glad I gave them a second chance as I couldn't get so much as a dial tone 2 years ago. |
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mindfrost82
join:2003-04-19
Cortland, IL
| reply to PolarBear
Re: I'm truly sorry, Vonage
It was great while I had them too. As with your case, my wife and I both have cell phones and we didn't need a landline. She used Vonage more than her cell phone and only used about 30 minutes a month on her cell phone. We easily dumped Vonage and still stayed under our cell phone minutes.
If I need a landline, I also hope they're still around, I would gladly give them my business again. |
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Rickez
Goinginsane
join:2000-09-02
Three Rivers, MA
 ·Vonage
·Comcast
·Verizon Online DSL
| reply to JDAC
Re: 2nd Time's a charm
Humm, I am also a repeat customer. I just love the ring all feature. No forwarding to my cell and un forwarding when I get back home. When the vonage number rings, it rings at home and my cell at the same time. That alone is worth the $25 a month.
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Got a one way ticket, going the wrong way.... |
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DMS1
join:2005-04-06
Carrollton, TX
| Par for the course
I think this rate of churn is going to be a fact of life for now. It seems that many people who use third-party VOIP services love to chop and change between them - often for no real reason.
(For the record, I've had Vonage for over four years with no issues whatsoever.) |
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mindfrost82
join:2003-04-19
Cortland, IL | reply to Rickez
Re: 2nd Time's a charm
That must be a new feature, they didn't have that when I had them, but that was over a year ago. |
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Jeffrey
Merry Christmas
Premium
join:2002-12-24
Dix Hills,NY
clubs:
·Optimum Online
 ·Verizon FIOS
·Vonage
·magicjack.com
| reply to Network Guy
Re: Maybe odd case
said by Network Guy :... but Vonage service here is rock solid. Or perhaps folks leave this particular carrier for the mere $3 in taxes tacked to the bill? Same here. Rock solid for almost 4 years now. Can't complain at all.
Just called Australia last weekend - 27 minutes for 27 cents, and the call was perfect. Like I was calling next door.
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And so castles made of sand, slip into the sea, eventually.
I'm the Dude. So that's what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you're not into the whole brevity thing. |
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UglyDork
Premium
join:2002-01-09
Buffalo, NY
·Vonage
| Compared to TW's Phone
Vonage is the better deal.
When I moved into my house, I took Vonage with me. When the TW installer saw my Vonage adapter during the install, he told me how TW's service is better and cheaper.
Not only is TW's more expense, they have less features than Vonage (and it's not like Vonage has allot of features).
TW tries to offset the increase of the VOIP service by bumping you up into a higher internet speed tier which to me is moot as I just use my service for web surfing and VPN'ing.
Bottom line, when looking at the cost of TV/Internet/Phone, my monthly out of pocket expense is lower with Vonage than it would be with TW's phone and that's all I care about. (as long as it works).  |
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Rickez
Goinginsane
join:2000-09-02
Three Rivers, MA
·Vonage
·Comcast
·Verizon Online DSL
| reply to mindfrost82
Re: 2nd Time's a charm
Vonages explaination:
What is SimulRing?
SimulRing is an extension of Call Forwarding. The difference is Call Forwarding will ring your Vonage phone first and then forward the call to another line, and SimulRing will ring a Vonage number and up to 5 additional phone numbers in the US (including Puerto Rico) or Canada at the same time.
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Got a one way ticket, going the wrong way.... |
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linicx
Caveat Emptor
Premium
join:2002-12-03
United State
·CenturyLink
| Vonage earned everything they get
When the router/telephony device worked, it worked well. But once it stopped working in the 9th month, I listened to outright lies and bull s*it for four months while I was waiting for my contract to run out, so I could avoid a $200 cancellation .
The cancellation process was a three day runaround - during which time I was I put on hold for 45 minutes before I hung up. The office closed for the night 40 minutes earlier. The manager left the phone bank open! The next day I was on the phone for four hours of non-stop lies and bull s*it before I finally got the employee to cancel the contract.
Vonage has no one to blame except Vonage. It's sad but funny at the same time that Vonage works so hard to entice customers, but three times as hard to lose them.
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Mac: No windows, No gates, Apple inside |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest
| reply to swsamurai
Re: Maybe odd case
said by swsamurai :in like flint. It's "In like Flynn". The reference is to the romantic and sexual prowess of Errol Flynn. Who, I believe, never had Vonage. Are you suggesting that you and Citron are lovers?
(I'm sorry, that was just too good to leave alone...  ) |
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La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage
1 edit | hmmm.....
Not sure who all these people are that are supposedly "defecting". All the people I know that use Vonage, incuding myself for almost 4 years, love it and wouldn't consider switching to another VoIP service (or even worse, back to a POTS line). Too many other VoIP providers are unreliable, and it's not worth it to save $5 a month. "Cheaper" doesn't mean "better". Vonage is rock solid, and thank God, because cell phone service is non existant at my house except for T-Mobile. Cell phone carriers are the ones who seriously need to fix their so called "service" to actually give service that works in their coverage areas. I would never depend on a cell phone only. My son uses T-Mobile, while I, unfortunatately am stuck with crappy, no service Sprint (Nextel and Verizon don't work here either, hence, the reason he went with T-Mobile) until my contract is up. At least we have his cell phone for the extremely rare occasion when the cable goes out. If it wasn't for Vonage, I'd be stuck with outrageous POTS line bills.
Love my Vonage, it's worth every penny.
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10,544 DEADLY TERROR ATTACKS SINCE 9/11~~TEAM DISCOVERY
Can't feel you anymore, don't need you anymore, don't believe you anymore, I don't need you anymore
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