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Forums » Verizon Support Rep's Tale From The Inside
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Comments on news posted 2008-03-12 18:37:31: A Verizon DSL support representative explains the internal workings of Verizon support to the Consumerist, dishing out the metrics they have to meet. ..

page: 1 · 2
  TopicReplies/uniqsLast Post
 Unfortunately (: 1 2 e) by hobgoblin25/448Crazyf00L : 20th Mar 2008
I'm adding my 2 cents... by sgthomas4/26ispgeek : 15th Mar 2008
 Call centers-/1915th Mar 2008
 That's stupid... by Smith66121/44DSL Oberst : 14th Mar 2008
 VZ and VZW scare me1/38jazzmess : 13th Mar 2008
 My two cents on this issue... by ispgeek-/1613th Mar 2008
 . by f1ip-/1913th Mar 2008
 Same all over by ender7074-/2313th Mar 2008
 calls with customer service hell = job hell = name your own by disc-/2713th Mar 2008
Call Centers Suck by Matt7/186C0deZer0 : 13th Mar 2008
 Call Centers Suck^H^H^Hick by funchords-/3113th Mar 2008
 metrics? by tmc8080-/2213th Mar 2008
 rediculous2/55jocy : 13th Mar 2008
 Yep nothing new here-/1712th Mar 2008
 What do you expect? by Done_Posting1/35lcjawhit : 12th Mar 2008
 Tales from the Inside1/47TScheisskopf : 12th Mar 2008
 cable will compete, eventually..-/2412th Mar 2008
 Big companies go Bankrupt by OceanaJones-/2212th Mar 2008
 VZW CEO Moves to VZ Nothing Changes with CS. by NOCMan-/1612th Mar 2008
 ridiculous by chrisbmoore-/1912th Mar 2008
 This story is outstanding. by MyDogHsFleas2/67JTRockville : 12th Mar 2008
 Call center "quality"-/2712th Mar 2008
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