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Forums » Comcast Suffers Through Major Weekend Outage
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Comments on news posted 2008-04-07 10:20:21: As users in our Comcast forum can attest, the cable giant suffered through a significant 7-hour outage on Saturday, which took customers offline in a number of States, including New York, Pennsylvania, and Delaware. ..

page: 1 · 2 · 3
AuthorAll Replies


anonomous

@comcast.net

Thank God...

I live in Georgia and was thankfully not affected. In fact, our speeds were about 10 Mbps faster than they normally are.


DrModem
Premium
join:2006-10-19
USA
Due to the removal of 3 states worth of usage


jjoshua
Premium
join:2001-06-01
Scotch Plains, NJ
·Verizon FIOS
·Comcast

Something was fishy...

Large sites like Google, Yahoo, and Drudge were accessible.

The sites that weren't accessible were still pingable. Even though I couldn't get to DSLR, the DSLR site monitors did not show any problems.

It was not a DNS problem. It was not a simple routing problem.

Comcastic!


quientus
So Red Shoes
Premium
join:2000-08-11
San Jose, CA
Same here. I thought I was going nuts.

I was however able to get 5-7 KB/s downloads going.


anonomous

@comcast.net

reply to DrModem
Re: Thank God...

Hope they go down again! 30Mbps down 3Mbps up is sweet!

The Way Out

join:2003-01-20

reply to jjoshua
Re: Something was fishy...

From the way it looked in California, it appeared to be an issue with their ibone, which feeds transit from Global Crossing and Level3. For whatever reason, the ibone appeared to be unavailable causing all traffic to be pushed out of direct AT&T transit, which was getting saturated.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


2 edits
 reply to jjoshua
I could get to some sites without a problem from S.NJ. But I couldn't get to dslreports.com; nytimes.com; and a few others unless I used a proxy server.

I called Comcast and never got a human being, but I did get the recording saying they were working on a major problem for PA, NJ, DE. Then I could choose to be notified by phone when the problem cleared up. The automated phone call came 5 hours AFTER the problem was fixed.

From traceroutes I did see that the routes I took to dslreports.com were not going thru the normal ibone path. And the alternate route was going all over the place thru the midwest before reaching N.NJ. So they were having routing problems and it looks like alternate routes got so flooded that pulling up a web page was really hit and miss.
--
My BLOG .. .. Internet News .. .. My Web Page


koitsu
Premium
join:2002-07-16
Mountain View, CA

reply to quientus
said by quientus See Profile :

Same here. I thought I was going nuts.

I was however able to get 5-7 KB/s downloads going.
You're in San Jose.

Do you have a general time frame as to when this was happening? I run periodic traceroutes (and archive them) to a couple places (co-location facilities I have boxes in). I can go back and see if there was any obvious network degredation during that itme.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast


2 edits
said by koitsu See Profile :

Do you have a general time frame as to when this was happening? I run periodic traceroutes (and archive them) to a couple places (co-location facilities I have boxes in). I can go back and see if there was any obvious network degredation during that itme.
7 A.M. to 2 P.M. EDT Saturday.
--
My BLOG .. .. Internet News .. .. My Web Page

mglunt

join:2001-09-10
Fredericksburg, VA
reply to anonomous
Re: Thank God...

This can't be right.

Only Satellite goes out. Comcast never does. I had DTV for a few years before going to FIOS, and I never lost service but a min or two maybe 2 times a year when it was really raining hard.


TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

said by mglunt See Profile :

This can't be right.

Only Satellite goes out. Comcast never does. I had DTV for a few years before going to FIOS, and I never lost service but a min or two maybe 2 times a year when it was really raining hard.
Service wasn't OUT. Some web sites were unreachable.
--
My BLOG .. .. Internet News .. .. My Web Page


koitsu
Premium
join:2002-07-16
Mountain View, CA

reply to TKJunkMail
Re: Something was fishy...

said by TKJunkMail See Profile :

7 A.M. to 2 P.M. EDT Saturday.
Nothing out of the ordinary here, or inbetween the samples shown (I run these every 1 minute).


And another destination:


--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.

abely2k

join:2004-02-29
Miami, FL
 Comcast Digital Voice is not Reliable

Comcast Digital Voice is worthless unless there is a reliable service like telcos.


Rick
Premium,MVM
join:2001-02-06
Waterbury, CT
clubs:

I'm not sure what bothers me more..

that comcast had an outage of this magnitude...

or that one of their execs was squandering his time monitoring "twitter" under the guise of looking for details!

I think that personnel needs to track this guy down, seize his pc..and see what else he's up to while on company time.



--
The Coyote captured the RR! Roadrunner Rick is now Comcastic!


battleop

join:2005-09-28
00000
reply to TKJunkMail
Re: Something was fishy...

"5 hours AFTER the problem was fixed."

Shame on them for not calling you first.


SND2005
Premium
join:2001-09-15
Im Over Here
I know one thing...

I see Verizon FIOS cables hanging outside my home.

As soon as they light them up & I have a alternative to this pathetic company, I am gone.

Artec

join:2003-02-23
Middletown, NJ

I had issues in New Jersey this weekend as did my inlaws.

Oh By the Way did anyone see the new Comcast Commercial? Saying that their Fiber Network is larger than FIOS!! ROFL I got a good laugh out of that one, SINCE YOU STUPID COMCAST IS COPPER TO MY HOUSE AND EVERYONE ELSE> AGAIN A MISLEAD!!!!

I cant wait for FIOS!


Cabal
Premium
join:2007-01-21
Boston, MA
reply to anonomous
Re: Thank God...

No outages in MA to complain about.

jester121
Premium
join:2003-08-09
Lake Zurich, IL
reply to Rick
Re: I'm not sure what bothers me more..

Surely you don't want a Comcast exec running router diagnostics?

axus

join:2001-06-18
Washington, DC
·Verizon Online DSL


2 edits
 reply to jjoshua
Re: Just when you think Comcast can't go any lower...

Just when you think Comcast can't go any lower...
they find a door to the basement:

»systems.cs.colorado.edu/mediawik···nagement

Instead of getting rid of the Sandvine crap, they are trying to apply it to all of their traffic. The bright side is that it becomes painfully obvious that resetting TCP sessions is not reasonable network management.
Forums » Comcast Suffers Through Major Weekend Outagepage: 1 · 2 · 3


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