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Comments on news posted 2008-05-03 12:02:05: A blog over at InfoWorld recently ran a challenge asking readers to find a company with a ToS agreement worse than the Dilbert.com Terms of Use reported on by the blog. The first nominee by the readers is Comcast. ..

page: 1 · 2 · 3 · 4 · 5 · 6
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit
No Likey?

If the TOS is not to your liking, don't get the service!

Don't give me this "Only Provider" BS.
Either you accept it or not - don't get it then bitch!

I agreed and got the service!

While I may not approve of the whole Sandvine horseshit,
if it was such a POS I would cancel.

Sandvine on BT vs 16mbps... Hmmm.
I'm still here, aint I?

*SO FAR*, my service has been great!
That's 4 years and counting... started at 1500kbps x 256kbps and now at 16000kbps x 2000kbps.

Sure beats the hell out of what AT&T(SBC) has ever tried to offer me!

YMMV
--
Think outside the Fox... Opera


Marduk

join:2004-09-05
West Chester, PA
·Comcast

said by dadkins See Profile :

If the TOS is not to your liking, don't get the service!

Don't give me this "Only Provider" BS.

Yeah, but it's really the only viable provider for many people.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
*Viable* is subjective...

Ever hear of Sat?
Got Dialup?
Sprint/Verizon data plans?
--
Think outside the Fox... Opera

nathill

join:2004-05-03
Bloomington, IN
"Viable" in my case is satellite or 25K dialup.

Grafton

join:2006-08-26
Morgantown, WV
·Comcast

reply to dadkins
doesnt sound like you ever had to use/depend on sat or dialup
sat is more frustrating than dial-up = higher latency's about 7x more, 1500ms round trip to 200ms dial up
then there's dial-ups horrible ungodly slow speed ( todays web pages are huge for dialup ) and necessity for a phone line.
as for the data plans that is a viable service option but dont know much about it

ShadezeRO

join:2006-04-24
Fort Lauderdale, FL
·AT&T Southeast

reply to dadkins
said by dadkins See Profile :

*Viable* is subjective...

Ever hear of Sat?
Got Dialup?
Sprint/Verizon data plans?
>Sat
Overpriced

>Dial-up
Ancient

>Sprint/Verizon
Not available in all area's. At least not "3g" type speeds.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to nathill
said by nathill See Profile :

"Viable" in my case is satellite or 25K dialup.
Exactly!

*IF* Comcast and their TOS was SO bad, I would get myself a wireless card for VZ or Sprint.
If there was no coberage for VZ or Sprint, I would likely opt for dialup.

Bitching about the TOS doesn't affect anything... it's just bitching!
--
Think outside the Fox... Opera


karlmarx

join:2006-09-18
iraq
·Fairpoint Communic..

Actually, you're wrong. Bitching causes BAD PRESS, which is exactly what a monopoly cannot afford. Bitching alerts the public to how the megacorps are ripping people off. Bitching is what finally gets the politicians to pass laws to reign in their monopolistic ways.

Bitching is always the best solution.
--
The happiest countries are the most secular. The struggle AGAINST corporations is the struggle FOR humanity!


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit
reply to Grafton
said by Grafton See Profile :

doesnt sound like you ever had to use/depend on sat or dialup
sat is more frustrating than dial-up = higher latency's about 7x more, 1500ms round trip to 200ms dial up
then there's dial-ups horrible ungodly slow speed ( todays web pages are huge for dialup ) and necessity for a phone line.
as for the data plans that is a viable service option but dont know much about it
Yes I have! I had dialup via Bay Area Internet Solutions.
I wanted faster.
I looked at Comcast and READ the TOS/AUP - acceptable!
I agreed!
Here we are today 4 years later and I have even opted to pay the $10.00 Extra for more speed!

Like I posted in the original post: "... don't get it then bitch!"

"Only Option" is bullshit!
If y'all really want connectivity... you can get connected!
Dialup is $9.99
Want faster?
Might cost a bit more than $9.99, but Sat will work!
Latency or FAP on Sat? Sure!
What do you expect? The damn thing is 20,000 miles away!
That's a hell of a first hop!

*BUT* it is faster than dialup!

If Comcast is the only service that has low latency, and fast speed, then YOU must decide if the TOS is acceptable or not.
If not, don't get it! DUH!
If yes, Cool!
--
Think outside the Fox... Opera


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit
reply to karlmarx
said by karlmarx See Profile :

Actually, you're wrong. Bitching causes BAD PRESS, which is exactly what a monopoly cannot afford. Bitching alerts the public to how the megacorps are ripping people off. Bitching is what finally gets the politicians to pass laws to reign in their monopolistic ways.

Bitching is always the best solution.
No, Lobbying(payola) gets Politicians to change laws.
Bitching is just that - bitching.
--
Think outside the Fox... Opera


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to ShadezeRO
said by ShadezeRO See Profile :

>Sat
Overpriced

>Dial-up
Ancient

>Sprint/Verizon
Not available in all area's. At least not "3g" type speeds.
>TOS unacceptable but you still get it
Piss, snivel, and whine?
--
Think outside the Fox... Opera

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
·AT&T Midwest

reply to dadkins
said by dadkins See Profile :

If the TOS is not to your liking, don't get the service!
Typical corporate defense. How about working to improve the product instead of defending sleazy service terms? You are evidently one of the lucky ones who (1) get decent service and (2) aren't being affected by their lackluster network performance in some much bigger markets.

The "if you don't like it, leave" parroting is very tired.
--
Toolmaster of La Grange.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

I'm not defending it!
I'm trying to get people to use a little common sense.

"if you don't like it, leave"
Same thing has been said about The United States of America for years... and?

The thing is, don't even get it to start with then you won't have to leave!
If you get it even though the TOS says something that you don't like and you start whining about it - well, that's not too bright!
--
Think outside the Fox... Opera

RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11
You continue to indirectly defend this, which I guess is expected. You added nothing but more of the same.
--
Toolmaster of La Grange.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

said by RadioDoc See Profile :

You continue to indirectly defend this, which I guess is expected. You added nothing but more of the same.
Still... not defending anything except common sense.

You no likely, no getey. Simple enough?

I accepted their TOS & AUP.
I'm not complaining.
Service is fine.
I live in The S.F. Bay Area(not rinkydink area).

One last time:

If for any reason *ANY* service has something in the Terms Of Service that you don't like or disagree with, you shouldn't get the service, right?

Geez!
--
Think outside the Fox... Opera


Dogfather
Premium
join:2007-12-26
Laguna Hills, CA
·Cox HSI
·Verizon FIOS
·Cox VOIP
·ViaTalk
·RoadRunner Cable
·MegaPath
·Verizon west (ex G..
·Time Warner VOIP


1 edit
reply to dadkins
That is EXACTLY what I did.

Comcast took over from ATTBi and ran the service into the ground. They raised my HSI rate 30% with the "how dare you not have our crappy CATV fee", implemented the phantom caps and I walked. I didn't come back until Time Warner took over, service and speeds improved and prices went back down to near their pre-Comcast levels.

Unfortunately not everyone has competiting services available to them like I did.

And while Comcast is certainly free to name their terms, no matter how vague, lame, or how ever much they lie to customers (as when they denied traffic shaping), it doesn't change the fact that people are free to say their TOS is crap.

If Comcast doesn't like the bad press, the solution is very simple. Change the TOS to be a tiny bit customer-friendly (get rid of the vague terms like "abuse").


Tails

join:2007-09-25
Sanford, NC
·Windstream

reply to dadkins
Hmm..

Ok, I guess what you are saying is that people just need to suck it and take the slow speed if they hate Comcast's ToS. Sounds like you NEVER had to deal with satellite or dialup. If you had bad service with Comcast and could never get it resolved, then I don't think you would be singing about Comcast's service as much as you are now.


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast

reply to Dogfather
Re: No Likey?

See, YOU did the right thing when they changed it up on you!

Saying it is crap and staying with it makes no sense(there's that word again).

Competing services are irrelevant.
Dialup exists nearly anywhere.
Sat is available if you can see the Southern sky.

"Too Slow"
"Too Expensive"
"Latency is Too High"

"Comcast TOS is crap"

Pick one!
As long as some people have something to bitch about, huh?
--
Think outside the Fox... Opera


dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast


1 edit
reply to Anon
You have made the assumption that I am defending Comcast and/or their TOS.
You are quite wrong.

Don't like the price of gas at the corner gas station, go down the street a ways and get some other gas from a different station.

Don't like the TOS of Comcast, go get connectivity from another provider.

What's so hard to understand?
Guess common sense doesn't apply to internet connectivity.

Ok, cool!
Guess I should cancel Comcast, get dialup and then come here and bitch that it is too slow.
Would that be better?

I don't get something then bitch about it.
DUH!
--
Think outside the Fox... Opera
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