firewire9999
join:2004-07-11
Livonia, MI | No fan for comcast
I am no fan of comcast. But the mainstream media has a way of taking stories to the nth degree of stupidity. |
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rileyjam514
There You Go Again...
join:2005-06-26
Kearny, NJ | Only puppies and demons?
What about when they save us from the Borg, and the Daleks? What will you say then, Karl?? HMMM????
WHAT SAY YOU?? SPEAK! |
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hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA | CS
Customer service has always been crappy with cable companies. And yes, even way back when they were not so big.
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Religion does three things quite effectively: Divides people, Controls people, Deludes people. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
 ·DSL EXTREME
1 edit | Commiecast
Was the only company that wouldn't sell me 'broadcast basic' TV as they claimed that the package wasn't available for my zip code. They wanted me to purchase a +$50 package or go digital.
Not to mention that they wanted a $100 install fee and ship the equiment to me by FedEx and pay for it (shipping+handling).
TWC had free install and a couple of months of free service.
I would have had to pay extra to get Newsworld International (part of basic service on TWC and DTV). What a joke.
Don't forget who's employees were caught sleeping on the job
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Canada = Hollywood North |
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Morac
join:2001-08-30
Riverside, NJ
·Comcast
| Cause and effect
I think Comcast has it backwards. Bad press isn't causing Comcast low satisfaction rate, it's the other way around.
You know what, I'm not in the mood to complain today, so just read one of my previous rants.
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The Comcast Disney Avatar has been retired. |
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adisor19
join:2004-10-11 | reply to rileyjam514
Re: Only puppies and demons?
Sshhhh ! Do not upset the Borg! They could be liste-RESISTANCE IS FUTILE |
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battleop
join:2005-09-28
00000 | Yawnnnnnnnn
Oh yea, another anti-comcast story. I know this isn't the case but it seems like were in a "pat our self on the back" and anti-comcast story loop.
Oh and for goodness sakes enough of the wrinkly turtle neck old lady. |
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inslyx
Premium
join:2008-02-12
Carrollton, TX | Karl and cable..
Does Karl ever post anything positive about Cable Co's in general? |
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NoClue
@ameritech.net
| Only #2?
I have been a comcast customer for many years, and here is what I got.
1. Billed for Modem, after I turned the Modem Back in at a local office. Reason, record was not properly entered into the computer. It was entered as returned just not properly.
2. Two years ago, no grond on their entry destroyed all my connected equipment. TVs, CableBox, Cable Modem Router and Network adapters. Comcast reply, Not our fault, your service calls were handled by a contractor, and no you do not need to know who. Also Billed for service call and for "vandelized" cableboxes, but reversed after complaints.
3. Hostility and false infomration when I canceled high speed internet service becaue of #1 above.
Yea, there proplems are entirely due to a vast media conspiracy, poor pitiful comcast.
3. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | reply to battleop
Re: Yawnnnnnnnn
The old lady is a riot. I say more more more! |
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battleop
join:2005-09-28
00000 | reply to inslyx
Re: Karl and cable..
I think some Comcast tech saved some nuns from a burning building once and he posted that but not with out making reference to some other bad deeds done by Comcast. |
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jcurrier31
join:2002-05-02
| Media My A*%!!
The media is no way responsible.
Explain this:
"Without mentioning particular incidents, Germano raised the idea that isolated events that blow up into media storms can cloud people's perception of a company. Still, he acknowledged that Comcast needs to improve the experience of its 24.1 million customers."
"Germano said Comcast takes an average of 1 million customer calls a day and is working to keep up."
Do the math.
24 Million Customers
1 Million customer calls a day!
You can't blame the media for 1 out of every 24 customers calling in a day because of some kind of issue!!!!!!!!!!!! |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
·Comcast
| reply to inslyx
Re: Karl and cable..
said by inslyx  :Does Karl ever post anything positive about Cable Co's in general? I think he once posted that Comcast didn't cause the extinction of the Dodo bird. 
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My BLOG .. .. Internet News .. .. My Web Page |
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jaminus
join:2004-10-14
Arlington, VA
| reply to inslyx
he's fine with cable companies spending billions to bring us faster internet, but if they don't give us broadband nerds what we dream for--uncapped, fast, robust, cheap service--that means lawmakers or regulators should save us by telling companies what to do. |
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SilverSurfer
join:2007-08-19
| reply to battleop
Re: Yawnnnnnnnn
said by battleop :Oh yea, another anti-comcast story. I know this isn't the case but it seems like were in a "pat our self on the back" and anti-comcast story loop. Oh and for goodness sakes enough of the wrinkly turtle neck old lady. I never get tired of hearing about how shitty Comcrap and BB is in the U.S., generally speaking. It only underscores how bad consumers are getting shafted by big corps and how a lot more of us need to be paying much beter attention instead of swallowing. |
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hottboiinnc
ME
join:2003-10-15
Cleveland, OH
·Time Warner Cable
·buckeye cable
| reply to hopeflicker
Re: CS
Mostly it depends on who your rep is at the time and how many times they've been bitched at for keeping the customer on the phone to log and not making their quota time. Those are the ones that will tell you anything just to get you off the phone.
All call centers have the time quotas. Usually maybe 5 to 10 minutes at the most and a certain amount of time for each hold. Depending on the company depends on if they're allowed to put the customer on hold. |
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Camelot One
Premium,MVM
join:2001-11-21
Sarasota, FL
clubs:
| reply to inslyx
Re: Karl and cable..
said by inslyx :Does Karl ever post anything positive about Cable Co's in general? Only when there is something positive to post. It's rare.
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Intel Q6600 @3400Mhz/GA-EP35-DS3P/2x 2048Mb G.Skill/Seagate 750.10/EVGA 8800GT's SLI/Silverstone 850W/Custom water cooler |
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jebba2005
join:2005-01-13
Portland, ME
1 edit | Jeez.
I have accounts with Time Warner and Sprint...lucky me.
edit: After reading the article I am lucky enough to have an account with Crapital One too! |
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adisor19
join:2004-10-11
·Velcom
·TekSavvy Solutions..
·Radioactif
·Videotron
·Look Communications
| reply to Camelot One
Re: Karl and cable..
said by Camelot One :said by inslyx :Does Karl ever post anything positive about Cable Co's in general? Only when there is something positive to post. It's rare. Yep. It's quite rare that good news comes out of Comcrap. There's just soo much incompetence and abuse in that company, that rarely will you hear something good about it.
Adi |
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jester121
Premium
join:2003-08-09
Lake Zurich, IL | reply to Camelot One
At least he quotes himself in his editorial rants news stories. |
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