said by adisor19 :

Comcast just sinks deeper and deeper and deeper... With daily stories like these about Comcrap, is there any wonder why this company is still around?!

Adi

said by Boricua65 :

Fix it for you .

said by Kareeser :

To be perfectly honest, it's not the company's fault that somebody decided to post the cheque online. It's that individual's fault.

Legally, of course, the obligation lies with Comcast.

Too bad Comcast isn't doing anything about it.

A few people got fired, but that doesnt help me any. For all i know, the email could still be circulating. Now i am not sure where to go now. I just know that this incident could haunt me for years to come. And i still write my checks out to the comcast vampires.
Comcast Account 8993212810028962

said by S_engineer :

Her Comcrap acct # has nothing to do with her identity unless comcrap is publically cross-referencing her number with a public number or some other distiguishing mark that is proprietary to her.
Anybody that has had, or has Comcrap isn't shocked ny this however, they are the Saddam Hussien of cablecos!

said by TKJunkMail :

And she is still a Comcast customer - WHY?

said by Xure :

So, many ( a vast majority really) are locked into doing business with these swindlers and do not have an option other than dial-up or no Internet.

said by TKJunkMail :

Let me fix your statement:

So, many ( a minority really) are locked into doing business

said by Ebolla :

Well those under contracts who dont want to get hit with ETFs.

said by mikedz4 :

you're wrong alot of people taking the triple play promotions ARE under contracts. But I make sure I'm not signing one before I decide whether or not to get a new promotion every year.

said by TKJunkMail :

They did do something:

From this woman's posting:
»comcastmustdie.blogspot.com/2008···79857124
And for someone who is worried about identity theft, why did she include her acct# in her post on a public forum? And she is still a Comcast customer - WHY?

said by KoolMoe :

Um. No.
...

"you deserve it"? Under what warped sense of justice?

"What are they supposed to do with it?" Shred it maybe?
KM

said by pokesph :

Maybe they should try to cash it.. I'd love to read the story on the attempt to collect that right arm.

said by KoolMoe :

Um. No.
Doesn't matter. Yeah, silly joke, maybe boneheaded - but absolutely nothing gives any Comcast employee a right to disseminate that publicly.

"you deserve it"? Under what warped sense of justice?

said by kleinml :

I can't find any fault with Comcast on this. Its either 1 of 2 things. Either its a Comcast employee that broke Comcast policy. Or its an employee at the Bank Comcast uses as a lock box to process their payments. Either way its not the company's fault, but it is their responsibility to make the situation right.

said by TKJunkMail :

gave her 3 months free service.

said by TKJunkMail :

They fired a couple employees and gave her 3 months free service.

said by kleinml :

I can't find any fault with Comcast on this. Its either 1 of 2 things. Either its a Comcast employee that broke Comcast policy. Or its an employee at the Bank Comcast uses as a lock box to process their payments. Either way its not the company's fault, but it is their responsibility to make the situation right.

said by Bobcat :

where the woman intentionally did not pay her bill in full, got her service cut-off, and had to pay reinstatement fees. So the high fees she was complaining about were her own fault.

said by amartinas :

no sources = didn't happen.

post = fail.

said by blogspot :

My gripe with comcast started when i recieved my first bill after signing up for the Comcast Triple Play. $99 a month, right? No...It was an additional $30 on top of that because i was already a comcast customer. If you have cable in my area, yes, you have to be a comcast customer.

So my first bill was for $228

said by telcolackey :

"For all i know, the email could still be circulating. Now i am not sure where to go now. I just know that this incident could haunt me for years to come."

This is a legit point and there is not much additional a company can do to erase this from the Internet "ask John McCain about his speech video".

I expect she would close the account immediately and make any personal changes necessary (phone, etc). Then she should put a watch on her credit. Next itemize all the costs associated with this work and send Comcast the bill. I doubt they would dispute it.

said by cabana :

I would have mailed a hammer with instructions on what to do with it

said by BSD24 :

Why don't people go back to the days with no TV's then. TV's and cable haven't been around for all of time. When I can't afford a bill, I find where to cut costs. Do you have to have TV entertainment, to the rediculous point you want to make that your willing to sacrifice your right arm? If its that bad then downgrade or get rid of it till you can maybe afford it again.

Another thing I should mention is why is Comcast being blamed for high prices? Prices across all cable operators (excluding satelite) are at the same price for your cable, some other providers are more. So Comcast isn't even the most expensive, but then again people keep saying they hate Comcast for the high prices... Well where you going to go? Just go out and get a damn ANTENNA!

said by funchords :

This reminds me of the »Comcast Contractors Arrested for Animal Cruelty story where Comcast quickly took responsibility.

Without tongue in cheek, "Good job, Comcast." It's sad that this happened, but it's good that they solved it before the story hit. That's often not easy in a big policy-driven company.

This story is a net-negative for Comcast, of course. But it is a story that ends with redemption.