mobbo
join:2005-04-13
Denton, TX | Customers brought up concerns?
I find that highly unlikely since it is absolutely impossible to speak with ANYONE beyond level 1 customer service. |
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ender7074
join:2006-11-21
Saint Louis, MO | It didnt take much to see the backlash in the media. Oh, and if the level 1 people make enough noise the execs do hear it. Now that doesnt mean they do anything but it is heard. |
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SilverSurfer
join:2007-08-19 | reply to mobbo
Customers brought up concerns? Translation = Highly negative PR for Charter for selling subscriber browsing habit to the highest bidder. |
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mobbo
join:2005-04-13
Denton, TX | Oh, I agree... but it's just funny watching Charter squirm trying to make it seem like they actually give a damn about their customers. |
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Austinloop
join:2001-08-19
Austin, TX | Enhances my experience how???
And just how does having targeted adds enhance my experience?
I wait with baited breath for the answer to that one. All that does is make more work for AdBlock Plus. |
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Jodokast96
R.I.P Bassman442
Premium
join:2005-11-23
Erial, NJ | It'll be back
They'll just postpone it until the heat is off and then sneak it in later. Or just find something sneakier to use. |
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FLengineer
Premium
join:2007-06-26
Leesburg, FL
 ·Vonage
 ·Comcast
 ·T-Mobile US
 ·Embarq
| What info is sold?
If the info sold is IP address and visited websites, then I wouldn't have a problem with it. As long as they aren't selling info like my address, age, and name. If my ISP could make money off of selling a list of sites an IP address visited then go for it, improve my service with the money you make. Notice I said "an IP address" not "a customer" that is the difference unless you pay extra for a static IP you don't own that IP address you was givin.
For those of you that are going to respond with "they won't use the money to improve your service" I suggest you go buy stock and submit your concerns as a stock holder instead of complaining about it. |
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sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| reply to Austinloop
Re: Enhances my experience how???
What has an ISP got to do with Ads? That's up to the content provider of the sites I visit, not the ISP that's delivering them. If they want to provide pages of ads on their own website, that's up to them, but don't touch the content being delivered from my content providers. |
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FLengineer
Premium
join:2007-06-26
Leesburg, FL
·Vonage
·Comcast
·T-Mobile US
·Embarq
| reply to Austinloop
It doesn't show you any more adds than you see now. It just shows you ads that you would most likely be interested in. For example, browse around different sites that sell computer parts but don't goto newegg.com after a few minutes the banner ads you see on almost every website is going to show you an ad for newegg.com. Thank you for showing me a site I might have overlooked. |
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Mr Matt
join:2008-01-29
Eustis, FL
·Comcast
·Embarq
|  A great opportunity to get some answers from Embarq.
 I receive a call from Embarq about every 60 Days. Their service representative asks me to switch from Comcast to Embarq's broadband service. The next time I receive a solicitation from Embarq, I will be happy to ask the service representative the following question: When will Embarq stop it's snooping on their customers browsing habits, with NebuAD's snooping equipment? |
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Austinloop
join:2001-08-19
Austin, TX | reply to FLengineer
Re: Enhances my experience how???
That is why AdBlock was invented. If they want to show me ads, then pay part of my ISP bill. |
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nasadude
join:2001-10-05
Rockville, MD | reply to Mr Matt
Re: A great opportunity to get some answers from Embarq.
should be interesting, but I would be surprised if the service rep knows what the hell you are talking about. |
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FLengineer
Premium
join:2007-06-26
Leesburg, FL
1 edit | reply to Austinloop
Re: Enhances my experience how???
The point is Adblock isn't working any harder with or without NebuAd. There will be a banner in that spot no matter what. In fact with NebuAd it will be easier for Adblock to catch it. |
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RARPSL
join:1999-12-08
Suffern, NY
| reply to sbrook
said by sbrook  :What has an ISP got to do with Ads? That's up to the content provider of the sites I visit, not the ISP that's delivering them. If they want to provide pages of ads on their own website, that's up to them, but don't touch the content being delivered from my content providers. Also the ISP is stealing from the Content Provider site since by swapping their own ads for the ones the Content Provider supplied, the Content Provider is no longer being paid for the ads they attempted to send. |
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mobbo
join:2005-04-13
Denton, TX | Not enough
If this "technology" replaces banner ads with one relating to a website category a person browses frequently... there are going to be a LOT of pr0n banner ads for Charter to put out  |
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moonpuppy
join:2000-08-21
Glen Burnie, MD | reply to Jodokast96
Re: It'll be back
DING DING DING, WE HAVE A WINNAR!!!! |
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Jason Levine
Premium
join:2001-07-13
USA
| NebuAd = Gator???
I decided to read up a bit on NebuAd and came upon this from Wikipedia:
Some senior staff members of NebuAd used to work at ad company Claria Corporation (formerly, the Gator Corporation), famous for ad software known as Gator[25]. Both Claria and Nebuad are located in Redwood City, California[25]. The June 2006 creation[26] of nebuad.com coincides with timing of Claria's decision to shutdown[27] the Gator service. A press release stated, "Claria will exit out of the adware business by the end of the second quarter of 2006."
So it looks like Gator/Claria didn't really get out of the spyware business. They just reformed into a new company (with a clean slate for a reputation) and took the spyware concept to a new level. I wonder if they'll start suing people for calling NebuAd spyware like they did with Gator?
--
-Jason Levine
Support a children's charity. Buy a calendar. Shooting For A Cause
Jason's Toolbox | PCQandA.com |
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ross
join:2000-08-16
·Digizip
| reply to FLengineer
Re: Enhances my experience how???
said by FLengineer :The point is Adblock isn't working any harder with or without NebuAd. There will be a banner in that spot no matter what. In fact with NebuAd it will be easier for Adblock to catch it. NO! Blocking ads with AdBlock+ is NOT the point. It is not just a matter of targeted ads, but how the info to target ads is obtained. The POINT is NebuAd performs DPI on every packet you send and receive, stealing your privacy, and allowing third parties to sell your very personal profile to anyone with the bucks to pay for it, violating a host of computer privacy laws, wiretap laws and copyright laws in the process. You have no contractual relationship with NebuAd, no influence over their policies and procedures, no control over how they use your info, and, finally, no compensation to you for surrendering every last bit of your privacy. |
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Karl Bode
News Guy
join:2000-03-02
Host:
Road Runner
PC gaming GAMES
PC gaming Tech
| reply to Jason Levine
Re: NebuAd = Gator???
Yes I noticed the Register just discovered that over the weekend by just doing a LinkedIN search:
»www.theregister.co.uk/2008/06/20···_claria/
NebuAD's defense is that they have employees from a number of different companies, including Symantec and others.... |
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clickie
join:2005-05-22
Monroe, MI
| reply to FLengineer
Re: What info is sold?
That's fine, until the information is given to a third party, and then it's out of Charter's control. So the next time your "unique anonymous ID" goes with you to an online store, guess what happens when you check out, your ID isn't so anonymous. Don't think for a moment that Nebuad hasn't figured this one out. These people are douchebags of the highest order, many of them came from spyware company Gator. It would be just like these people to give something away to you JUST for the purpose of matching your "anonymous hash" to your real identity.
THAT is the rub; Charter isn't providing any user-identifiable information, but that doesn't mean Nebuad won't get it through other means. And since these third parties owe you nothing, you can't control how it's used and you can't stop the dossier of surfing information from being collected.
Charter should look at all means to enhance shareholder value. But there is a point where it's detrimental to the company, and this scheme was crossing that point. Permitting a third-party of dubious ethics to collect this information about your customer base is a horrible way to make a buck.
I will not tolerate it. I will jump back to DSL if Charter changes their mind. |
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