Hazy Arc
join:2006-04-10
Greenwood, SC |  Worthless Companies
Why expect anything more from companies whose sole purpose is to nickel and dime each one of their customers to death...customer service be damned. |
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n2jtx
join:2001-01-13
Glen Head, NY
 ·Optimum Online
| New Slogan
T-Mobile needs to drop their "Stick Together" slogan and change it to "Me Too!". When Verizon, AT&T and Sprint raise the SMS/MMS rate to twenty five cents next March, T-Mobile will wait a few months and say "Me Too". I am a T-Mobile subscriber because their plans are/were cheap but this game of follow the leaders is becoming tiresome. Maybe they should make a preemptive strike and raise their rates to thirty cents.
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I support the right to keep and arm bears. |
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openbox9
join:2004-01-26
Alexandria, VA
 ·AT&T Southeast
| If customers really care about SMS, they need to subscribe to one of their provider's plans. If customers don't care about SMS and don't want to be billed for receiving them, they can have their provider block SMS...like I did with VZW. I honestly don't see this as a big deal. It's meant to entice customers to subscribe to higher tiers of service. |
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redhatnation
Premium
join:2005-06-02
Woodbridge, VA
·Comcast
| Material Change in Contract = no ETF to cancel
Cancel Time! T-Mobile rate increase (Consumerist)
Those who are offended by the rate increase or have been looking to cancel can do so with no ETF as a result of this "material change" to the contract.
For the record, I'm a T-Mobile subscriber on an "all you can eat" data plan so this doesn't impact me. |
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n2jtx
join:2001-01-13
Glen Head, NY | reply to openbox9
Re: New Slogan
I do not use SMS but I do receive free Amber alerts via SMS. If I can disable SMS but keep the Amber alerts then I will do it.
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I support the right to keep and arm bears. |
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supergirl
join:2007-03-20
Pensacola, FL
 ·Cox VOIP
·Skype
·Cox HSI
·AT&T Southeast
·magicjack.com
| reply to Hazy Arc
Re: Worthless Companies
said by Hazy Arc  :Why expect anything more from companies whose sole purpose is to nickel and dime each one of their customers to death...customer service be damned. Raise it to $4 a SMS/Text. Nobody will do it then. Just think of the massive calls to block it. Ooops!!!
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl |
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jesseb_66
join:2002-12-06
Tucson, AZ | reply to redhatnation
Re: Material Change in Contract = no ETF to cancel
It's pretty annoying I agree. I finally signed up for the $5 400 txt msg plan a couple of weeks ago. I started to receive so many from co-workers/friends etc that it ended up costing more than the cheap plan. |
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Joe12345678
join:2003-07-22
Des Plaines, IL | They need to have free incomeing TXT / SMS / MMS
They need to have free incomeing TXT / SMS / MMS |
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evilghost
Premium
join:2003-11-22
Springville, AL
·Windstream
| reply to redhatnation
Re: Material Change in Contract = no ETF to cancel
This is a more up to date article which reflects the SMS rate hike:
»consumerist.com/tag/early-termin···hout-etf |
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luckystreich
join:2005-11-05
Hartford, CT | reply to jesseb_66
Time to bump yourself up to the next plan or block SMS altogether |
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Mr Matt
join:2008-01-29
Eustis, FL
·Comcast
·Embarq
| News Flash Verizon Cuts own throat.
 I never use SMS but decided not to block the service in case someone wanted to send me a message in an emergency. About Two Weeks ago my wife received a picture message sent by mistake that was close to pornographic. I called Verizon to ask for help. The Verizon's Representative did not help me but cut Verizon's throat. The first thing I asked the representative was; where in the Verizon Organization I could send a copy of the message for investigation? The representative could not tell me how to reach the Verizon Wireless nuisance call bureau. Next I asked for a credit for the message. The representative suggested that I subscribe to an SMS package on each handset. I told them to forget the package I am not interested in paying $30.00 per month plus tax for something that I do not use, I asked them to just give me the credit. The Verizon Representative advised me that they would give me a credit this time, but it would be my first and last credit for an SMS message. The only way I could prevent future charges would be to blocked text messaging on all of my handsets. I told them to go ahead and block SMS. Apparently Verizon is run by parasites. In the good old days of land line voice, if I had a problem with a long distance call I could easily receive a credit for the toll charges. |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| reply to Joe12345678
Re: They need to have free incomeing TXT / SMS / MMS
said by Joe12345678 :They need to have free incomeing TXT / SMS / MMS US Cellular has that. There are a couple downsides though:
- They use CDMA, making them unideal for people who frequently travel internationally. This probably isn't an issue for most.
- They're a regional provider, though the region they cover is significant. This means many people can't sign up for them. However, if you can sign up for them they do have national plans. So they'd still be fine if you travel over the U.S. a lot. |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| SMS Blocking
Is it true that T-Mobile still won't let you block SMS entirely?
I've heard that's true, unless something changed recently.
My parents use VZW, and I want them to switch to either T-Mobile (for the myFaves) or USC (free incoming calls). |
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walliser
join:2002-01-27
Philadelphia, PA
| reply to supergirl
Re: Worthless Companies
This is interesting, particularly in light of what the EC is doing. They told European carriers that their rates are to high. In essence: lower your rates to what we deem reasonable or we will cap the SMS charges for you.
20c an SMS is a rip-off. |
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SLD
Premium
join:2002-04-17 | Oh Goodie!
Oh Goodie - now they can charge me double when they allow spammers to SMS my phone! |
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AZ_OGM
join:2007-01-12
Phoenix, AZ | reply to benc
Re: SMS Blocking
Its true that T-Mo doesn't allow blocking of text messages, but AT&T does allow blocking of SMS messages. Considering the outrageous amount they charge for incoming texts, all providers should have the ability to turn off the feature. |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
·AT&T Yahoo
·AT&T DSL Service
·Cox HSI
·AT&T Southwest
| reply to openbox9
Re: New Slogan
said by openbox9 :It's meant to entice customers to subscribe to higher tiers of service. It's meant to FORCE users to pay more money then they want to. Maybe they hardly ever SMS etc and aren't really interested in it, but occasionally have to use it a bit or have someone they know who insists on using it (sibling, child, etc).... now they will be *forced* into buying a plan and pay more more per month for service.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
| T-Mobile and blocking Text Messages
I was on the phone with T-Mobile again last night, to complain (again) about un-solicited Text messages being billed to our phone numbers.
They tell me that "Sometime in August" they will be changing their software, and at that time, we will be able to BLOCK ALL TEXT MESSAGES!!!
Not only did they tell me that, they offered (and I gladly accepted) to credit each of our phones for many text "Credits" and eliminated the charges from last month, too!!!
That's fine by me!!!
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Looking for 1939 Indian Motocycle |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
·Future Nine Corpor..
·Callcentric
·AT&T Midwest
| reply to AZ_OGM
Re: SMS Blocking
said by AZ_OGM :Its true that T-Mo doesn't allow blocking of text messages, but AT&T does allow blocking of SMS messages. Considering the outrageous amount they charge for incoming texts, all providers should have the ability to turn off the feature. That's too bad.
I'm guessing T-Mo won't be a good choice for my parents then. They don't use SMS, and neither do I (I refuse to since AT&T and Verizon haven't implemented landline SMS).
It would appear the only way to avoid this with T-Mo is to get the unlimited family plan ($150 for two lines), or get the $15 unlimited SMS option.
At least with USC it's unlimited incoming everything.
I agree with you that all providers should allow SMS blocking. One shouldn't have to get the unlimited SMS option just to avoid bill variability.
It really makes we wonder, what would happen if some no-good sent you 5,000 junk SMS on the pay-per-use charges? At $.20, that's $1,000. Hopefully you could refund most of it.
Before you say, "but how can one send you 5,000 messages without also paying $1,000?" consider this:
SMS to E-mail gateways cost nothing. One can easily write a script to automatically send E-mail after E-mail. It'd cost the perpetrator nothing at all. Even if his Internet provider monitors this sort of thing, he could just find some public Wi-Fi network somewhere. Or he could go to Starbucks, use the Wi-Fi there, and for a few bucks cause all sort of trouble for his mark.
I'm surprised that I haven't yet heard of this sort of thing happening. It'd be so easy to pull off. |
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maxpower
join:2006-10-09
Providence, RI | reply to Mr Matt
Re: News Flash Verizon Cuts own throat.
You should probably try to find out whos sending XXX to your wife? 143? |
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