morbo
Complete Your Transaction
join:2002-01-22
00000
clubs: |  idiots
Lets be honest here--there will always be people that don't read the restrictions and differences in pricing with services. $62k for downloading movies is shocking to everyone. Economic darwinism. Idiots will always pay more. |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
1 edit | While roaming, need a warning symbol
While roaming off of home territory, some cellphone users need a graphic symbol to remind them to check their phone's data plan. Maybe using these would let people know they are running up a big bill:
And the lawyer had a somewhat good idea, but in this particular case it would have failed anyway:
»www.pocket-lint.co.uk/news/news.···ll.phtml
She said: "…service providers also have a responsibility. It would be better if subscribers were given a monthly maximum spend so they could be notified if they had breached it, rather than only finding out when the bill arrives". Of course downloading a 2 hr movie would run the bill up so fast that the system to monitor overages would have probably failed to stop it before the bill was already too high.
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My BLOG .. .. Internet News .. .. My Web Page |
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mark470
eh?
Premium
join:2002-01-09
Hooksett, NH | the carriers are often unclear about the true cost of services
in the service agreement and advertisements or the sales reps have no clue.
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my heart belongs to a canadian, she is the best. |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
1 edit | reply to TKJunkMail
said by TKJunkMail  :While roaming off of home territory, some cellphone users need a graphic symbol to remind them to check their phone's data plan. Maybe using these would let people know they are running up a big bill: ha. Why would carriers warn customers that they may be charged EXTRA for a service that is spelled out clearly in their agreement and terms of service? That would be corporate suicide.
That's like if AT&T Wireless would warn customers that they are going over their allocated minutes and will be charged a flat rate of xx per minute.
Neva gonna happen! |
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Steve
I'm a PC, so shut up
Consultant
join:2001-03-10
Yorba Linda, CA
| said by Rob : ha. Why would carriers warn customers that they may be charged EXTRA for a service that is spelled out clearly in their agreement and terms of service? That would be corporate suicide. No, that would be Good Credit Management |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| said by Steve :said by Rob : ha. Why would carriers warn customers that they may be charged EXTRA for a service that is spelled out clearly in their agreement and terms of service? That would be corporate suicide. Good Credit Management Oxymoron alert! |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK | reply to Steve
It would also be good customer service.
Oh wait. Maybe it really *is* an oxymoron! |
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Lazlow
join:2006-08-07
Saint Louis, MO | Roaming should just die.
The technology has reached the point now that huge roaming charges should just be banned. I can see charging a LITTLE extra for roaming, but the huge excesses that they are charging is just plain silly. |
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Rob
In Deo speramus, God Bless the USA
Premium
join:2001-08-25
Kendall, FL
·Comcast
| said by Lazlow :The technology has reached the point now that huge roaming charges should just be banned. I can see charging a LITTLE extra for roaming, but the huge excesses that they are charging is just plain silly. The problem is that these corporations.. must.. keep.. charg-ing us... can-not stop.. must nickle.. and dime.. us.. to.. death.
Once they have their hands in our pockets, it's hard to get them out. This goes for the government too. |
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benc
Premium
join:2007-06-17
Glen Carbon, IL
·Charter Pipeline
 ·Future Nine Corpor..
·Callcentric
 ·AT&T Midwest
| reply to Lazlow
said by Lazlow :The technology has reached the point now that huge roaming charges should just be banned. I can see charging a LITTLE extra for roaming, but the huge excesses that they are charging is just plain silly. I agree with this. The roaming charges do seem high, though I do know that other carriers charge when their network is accessed so there does have to be some charge.
If you think that's crazy, then how about the fact that T-Mobile charges roaming even when in much of Europe? I think that's crazy because T-Mobile is actually owned by Deutsche Telekom, a German company with a lot of coverage in Europe. If the phone is used on their network then it shouldn't be more expensive to use there.
If anything, I'm surprised that T-Mobile hasn't released an International plan, or at least a U.S. + Western Europe plan (or, costs nothing extra if on their network). |
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tenorsaw1
join:2003-07-10
Brooklyn, NY | Notification
They should have some sort of notification process for customers when they go over a certain amount. For instance, my credit card notifies me by email when I purchase something over an amount that I specify in my preference menu. |
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Joe12345678
join:2003-07-22
Des Plaines, IL | This just a preview of what you will see with Iphone 3g user
This just a preview of what you will see with Iphone 3g users and there bills |
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C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL
 ·Verizon FIOS
| reply to Rob
Re: While roaming, need a warning symbol
Except it never really is clearly spelled out in the agreements you get, unless you can somehow read 2pt monospace type written on a grain of rice as "clear".
That being said, I agree that providers would never do such a thing without the contract being modified to support such a thing; and good luck getting any such modification past the suits. |
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keyboard5684
join:2001-08-01
Youngsville, PA
·Teliax VOIP
·WestPAnet Inc.
·WestPAnet Inc. CA..
|  Shut it off
I shut off, well discontinued my data services, just because of this. Internationally it is very easy to find wifi hotspots. Hotel rooms usually have them, there are cafes' and other places so you can load up on movies or whatever.
I personally see no use in watching or getting movies on my phone. My laptop works fine for all those needs and there are a ton of places to connect, even/expecially in third world countries. People rely on those places now more than phones.
In third world countries it is rare to find a "home land line" but cellular is everywhere. The same with hotspots, there are tons because yes, people there do have money and do have a huge demand for internet access.
If you get a huge bill and have the money to pay an attorney to somehow kill that huge fee then good for you, bet you will not do it again. But come on, use a free wifi spot or something.
Geez, even get a sat equipment, yes the portable stuff like BGAN, they have data now which has lower data packages than cell phones. |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03 | Why oh why?
"...during a vacation out of the country. He used his phone to download movies and music..."
Why was he downloading movies and music while on vacation out of the country?!? |
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shepd
join:2004-01-17
Kitchener, ON | Jeez
You would think with a phone so advanced they could have a "Your bill" application that lets you know how much you've spent.
I suppose having someone spend a few days coding something like that at a phone company is far too much to ask for... |
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RARPSL
join:1999-12-08
Suffern, NY
| reply to benc
Re: Roaming should just die.
said by benc :The roaming charges do seem high, though I do know that other carriers charge when their network is accessed so there does have to be some charge. If you think that's crazy, then how about the fact that T-Mobile charges roaming even when in much of Europe? I think that's crazy because T-Mobile is actually owned by Deutsche Telekom, a German company with a lot of coverage in Europe. If the phone is used on their network then it shouldn't be more expensive to use there. Why? I see no difference between this situation and standard wired Internet Peering.
The Roaming Usage Charges from CellCo1 users using CellCo2's Wireless Network should be offset by the CellCo2 users on the CellCo1 Network. If not, then have a payment process to even-out the costs - Just like there are in Transport Peering Agreements.
Since I am allowed to roam on other CellCo's networks I'd expect that this offset provision is ALREADY in the Roaming Agreements, so why am I being charged other than by using my allocated minutes and being charged STANDARD overage rates?
IOW: I should be charged no more while roaming than I would be to do the same things as when I am using my own CellCo's network. And SHAME ON T-Mobile for claiming that I am roaming when using the T-Mobile network while away from my home area. |
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RARPSL
join:1999-12-08
Suffern, NY
| reply to TKJunkMail
Re: While roaming, need a warning symbol
said by TKJunkMail :And the lawyer had a somewhat good idea, but in this particular case it would have failed anyway: » www.pocket-lint.co.uk/news/news.···ll.phtmlShe said: "…service providers also have a responsibility. It would be better if subscribers were given a monthly maximum spend so they could be notified if they had breached it, rather than only finding out when the bill arrives". Of course downloading a 2 hr movie would run the bill up so fast that the system to monitor overages would have probably failed to stop it before the bill was already too high. True but the system could have done the lock down AFTER that download was done. Also the article is unclear on if the download was one episode or the full season. If the latter then the lock down could have been done at an episode boundary. |
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Jan Janowski
join:2000-06-18
Skokie, IL
·AT&T Midwest
| Don't Laugh.....
I used to work at a place that put in a remote phone line to control a piece of gear, only to find out a few months later, when they received their first bill: That they had incurred a 24 hour a day, 7 day a week, 3 month continuous long distance call.... With a multi--THOUSAND dollar Bill.
I've never seen a order submitted for a dedicated line SO FAST, in my entire life!!!!!!  !
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Looking for 1939 Indian Motocycle |
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Corona
It's cool, I'm takin it back
Premium
join:2000-03-14
Aubrey, TX
| reply to TKJunkMail
Re: While roaming, need a warning symbol
said by TKJunkMail :...the lawyer had a somewhat good idea, but in this particular case it would have failed anyway: » www.pocket-lint.co.uk/news/news.···ll.phtmlShe said: "…service providers also have a responsibility. It would be better if subscribers were given a monthly maximum spend so they could be notified if they had breached it, rather than only finding out when the bill arrives". They have that already, it's called prepay. |
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